Avis sur Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive
Rose Hall, St James, Montego Bay
Avis
9,0
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
9,0/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
12 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2023
Réponse de Jewel Grande Montego Bay Resort & Spa le 9 mai 2023
Hello Julien, thank you for your 4 out of 5 review, we are truly grateful. Thank you for choosing to spend your vacation with us and we hope to have the pleasure of hosting you on your future vacations.
10/10 Excellent
Hugues
Voyage en couple
24 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hugues
Séjour de 3 nuits en octobre 2021
Réponse de Jewel Grande Montego Bay Resort and Spa le 28 oct. 2021
Dear Hugues,
Thank you for choosing our resort as your choice of stay. Please know we had the best time catering to you. Thank you for the high rating also.
We look forward to welcoming you back to our resort for another Grande stay with us.
Regards
8/10 Bien
Hyun Jin
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hyun Jin
Séjour de 3 nuits en mai 2024
10/10 Excellent
Jasmine
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jasmine
Séjour de 3 nuits en mai 2024
10/10 Excellent
Rene
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rene
Séjour de 4 nuits en mai 2024
10/10 Excellent
Quang
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quang
Séjour de 2 nuits en mai 2024
10/10 Excellent
Opal
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Opal
Séjour de 3 nuits en mai 2024
6/10 Satisfaisant
Valeria
25 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Valeria
Séjour de 5 nuits en mai 2024
10/10 Excellent
Douglas Brian
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Douglas Brian
Séjour de 6 nuits en mai 2024
Réponse de Leontasháe le 25 mai 2024
Hello Douglas, thank you for taking the time to share your experience at our resort. We are delighted to hear that you enjoyed the friendly staff, amazing restaurants, pools, beach, and drinks from the bars. Your positive comments about the activity desk staff are greatly appreciated.We apologize for any inconvenience caused by the music selection around the resort. We take your feedback seriously and will address this issue with our team to ensure the music complements our desired ambiance and brand image.We appreciate your loyalty and look forward to welcoming you back to our resort soon. Best regards!
10/10 Excellent
Vlatko
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vlatko
Séjour de 6 nuits en mai 2024
Réponse de Leontasháe le 22 mai 2024
Hello Vlatko, thank you for taking the time to share your feedback with us. We are delighted to hear that you found our place wonderful and that it provided a haven for rest during your holiday. We always aim to ensure that our guests have a memorable experience, and we are thrilled to hear that the food was wonderful as well.We truly appreciate your kind words and are grateful for the opportunity to be a part of one of the best holidays you have ever had. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Best regards!
10/10 Excellent
Haemwatie
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Haemwatie
Séjour de 3 nuits en mai 2024
Réponse de Leontasháe le 21 mai 2024
Hello Haemwatie, thank you for taking the time to share your feedback with us. We are delighted to hear that our staff was able to provide you with helpful service throughout your stay. We are extremely pleased to know that all aspects of your stay were exceptional. Your kind words are truly appreciated and we look forward to welcoming you back in the future. Warmest regards!
10/10 Excellent
Yvette
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yvette
Séjour de 2 nuits en mai 2024
Réponse de Leontasháe le 21 mai 2024
Hello Yvette, thank you for taking the time to leave a 5-star rating. We are thrilled to know that you had an exceptional experience at our resort. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Best regards!
10/10 Excellent
Johan
Voyage en famille avec de jeunes enfants
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Johan
Séjour de 3 nuits en mai 2024
Réponse de Leontasháe le 20 mai 2024
Hello Johan, thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay in our two-bedroom suite and that your kids had a blast. Providing a spacious and comfortable environment for our guests is always our top priority.We appreciate your kind words about the property and look forward to welcoming you back in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Best regards!
6/10 Satisfaisant
Laurie
Voyage en famille
19 mai 2024
Les points forts : Personnel et service
Laurie
Séjour de 3 nuits en mai 2024
Réponse de Leontasháe le 20 mai 2024
Hello Laurie, thank you for taking the time to provide feedback on your recent stay at our resort. We sincerely apologize for falling short of your expectations on this occasion.We have taken note of your concerns regarding the AC unit and will work diligently to address this matter promptly. Additionally, we understand the importance of providing a comfortable and accessible environment for all guests, and we will assess our current facilities to make necessary improvements in terms of accessibility.Your feedback is invaluable to us as we strive to continuously enhance the experience for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Best regards!
10/10 Excellent
Shelley
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shelley
Séjour de 5 nuits en mai 2024
Réponse de Leontasháe le 19 mai 2024
Hello Shelley, thank you for rating your experience with us. We are thrilled that all aspects of your stay lived up to your expectations and that we could suitably cater to your needs.It was our delight to host your stay, and we hope to welcome you back soon to another gratifying. experience. Warmest regards!
8/10 Bien
SashaGaye
Voyage en famille avec de jeunes enfants
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SashaGaye
Séjour de 2 nuits en mai 2024
Réponse de Leontasháe le 17 mai 2024
Hello SashaGaye, thank you for taking the time to provide feedback on your recent stay with us. We are pleased to know that your overall experience was positive and that you rated us a 4 out of 5.We appreciate your comments regarding the food quality and will certainly consider this as we strive to continuously improve our services. Your feedback is invaluable to us in our efforts to meet and exceed the expectations of our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better dining experience. Best regards!
8/10 Bien
Angela
14 mai 2024
Les points forts : Propreté, personnel et service, équipements
Angela
Séjour de 1 nuit en mai 2024
Réponse de Leontasháe le 16 mai 2024
Hello Angela, thank you for taking the time to provide us with your feedback. We are pleased to hear that you found our property beautiful and that you felt completely safe during your stay. We are also happy you enjoyed the amazing staff, views, beach, and spacious room.On the contrary, we would like to extend our sincerest apology for the inconvenience caused by the low garage parking height and the quality of the food during your stay. Please rest assured that we will address these issues promptly to ensure a better experience for our future guests.We appreciate your kind words and are delighted to hear that you would stay with us again. We look forward to welcoming you back soon.Thank you for choosing our property for your stay.
10/10 Excellent
Ivy
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ivy
Séjour de 3 nuits en mai 2024
Réponse de Leontasháe le 16 mai 2024
Hello Ivy, thank you so much for taking the time to share your experience with us. We are thrilled to hear that you and your husband enjoyed a relaxing and peaceful stay at our resort. We apologize for any minor hiccups you may have encountered. Nonetheless, we are pleased to know that they did not detract from your overall enjoyment.Your kind words and recommendation mean the world to us, and we are delighted that you had such a positive experience with us. We truly appreciate your feedback and will continue to strive for excellence in providing exceptional service to all our guests.We look forward to welcoming you back again in the future, and please do not hesitate to reach out if there is anything we can do to make your next stay even more memorable.Thank you once again for choosing our resort, and we hope to see you soon!
8/10 Bien
James, Mansfield
13 mai 2024
Les points forts : Propreté et personnel et service
James
Séjour de 3 nuits en mai 2024
Réponse de Leontasháe le 16 mai 2024
Hello James, thank you for taking the time to provide us with your feedback. We are pleased to hear that you had a positive experience at our "Jewel" and rated us 4 out of 5. Your satisfaction is our top priority, and we are always striving to improve our offerings.If there is anything specific that stood out to you or any suggestions you have for how we can further enhance your experience, please do not hesitate to let us know. Your input is invaluable to us as we continue to grow and evolve.Thank you for choosing Jewel Grande Montego Bay Resort and Spa. We look forward to serving you again in the future. Warmest regards!
10/10 Excellent
Evelyn
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Evelyn
Séjour de 5 nuits en janvier 2024
Réponse de Leontasháe le 16 mai 2024
Hello Evelyn, thank you for taking the time to share your positive feedback on your recent vacation at our "Jewel." We are delighted to hear that you had such a wonderful experience and that it was the best vacation you have ever had.We are thrilled that you enjoyed the amazing location and food experience, along with the exceptional service provided by our staff members. It is always our goal to make each guest feel special, and we are pleased to know that our staff went above and beyond to ensure your wedding anniversary was memorable.We truly appreciate your kind words and hope to welcome you back for another unforgettable stay in the future. One Love, One Heart!
10/10 Excellent
Dianna Lynne
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dianna Lynne
Séjour de 7 nuits en mai 2024
Réponse de Leontasháe le 16 mai 2024
Hello Dianna, thank you for taking the time to leave us a 5-star rating. We are thrilled to hear that you had such a positive experience at our resort. Your feedback is greatly appreciated and will serve as motivation for us to continue providing excellent service to all our customers.If you have any further comments, suggestions, or feedback, please do not hesitate to reach out to us. We value your input and strive to make improvements based on customer feedback.Thank you for choosing our "Jewel" for your getaway. We look forward to serving you again in the future.
6/10 Satisfaisant
Keya
Voyage en famille
12 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Keya
Séjour de 4 nuits en mai 2024
Réponse de Leontasháe le 16 mai 2024
Hello Keya, thank you for taking the time to provide us with your feedback regarding your recent stay at our resort. We are pleased to hear that you had a positive experience with us overall. We sincerely apologize for the oversight in housekeeping services during your stay. Please rest assured that we will be actively assessing this issue situation, to ensure this never happens again.Your feedback is invaluable to us as we strive to continuously improve our services and exceed our guests' expectations. We hope to have the opportunity to welcome you back in the near future and provide you with a flawless experience. See you soon!
8/10 Bien
Tricia
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tricia
Séjour de 6 nuits en mars 2024
Réponse de Leontasháe le 16 mai 2024
Hello Tricia, we appreciate you taking the time to share your feedback with us. It is gratifying to learn that you felt secure during your stay and that the presence of our staff at night enhanced your feeling of safety. We are also happy to hear that the food offerings were to your liking.Your concerns about the need for updates and the availability of in-suite dishes have been duly noted. Please rest assured that we will take your suggestions into account as we continue to improve our facilities and services.We are pleased that the tranquil atmosphere contributed to a pleasant stay. Your contentment is our priority, and we look forward to the possibility of hosting you again.Thank you for selecting our resort. Should you require further assistance, please feel free to contact us. Warmest regards!
10/10 Excellent
Angela
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 1 nuit en mai 2024
Réponse de Angela le 16 mai 2024
Hello Angela, thank you for taking the time to provide us with your valuable feedback. We are delighted to hear that you enjoyed the breakfast offerings at our resort and appreciate your suggestion to upgrade the food options for lunch and dinner.We apologize for any inconvenience caused by parking in the garage, and we will certainly address this with our management team.We are thrilled that you love our resort overall and appreciate your recommendation to book early restaurant reservations. Your satisfaction is our top priority, and we will strive to improve our services based on your feedback.Thank you once again for sharing your thoughts with us. We look forward to welcoming you back soon. Warmest regards!
4/10 Médiocre
Don
Voyage en famille
10 mai 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Don
Séjour de 5 nuits en mai 2024
Réponse de Leontasháe le 11 mai 2024
Hello Don, thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for falling short in a few areas during this visit. Rest assured that we have taken note of your concerns and we will forward them to our management team for assessment and remediation. Nonetheless, we take consolation in the fact that our staff provided great service during your stay. Please know that we take your comments seriously and will work diligently to address these maintenance concerns promptly. Your feedback is invaluable in helping us improve our facilities for all guests.We appreciate your understanding and hope to have the opportunity to welcome you back in the future to show you the improvements we have made. Warmest regards!
8/10 Bien
Shivnarine
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shivnarine
Séjour de 4 nuits en avril 2024
Réponse de Leontasháe le 8 mai 2024
Hello Shivnarine, thank you for taking the time to share your feedback with us. We are delighted to hear that you found our resort to be a great place for families and that you appreciated the service provided by our amazing staff.We strive to create a welcoming and enjoyable experience for all of our guests, and we are thrilled that we were able to meet your expectations. Your kind words will be shared with our team as encouragement to continue providing exceptional service.We look forward to welcoming you and your family back again soon. Best Regards!
8/10 Bien
Sivaraman
Voyage en famille
7 mai 2024
Les points forts : Propreté et personnel et service
Sivaraman
Séjour de 3 nuits en mai 2024
Réponse de Leontasháe le 8 mai 2024
Hello Sivaraman, thank you for taking the time to share your detailed feedback with us. We are thrilled to hear that our staff provided you with excellent service during your stay. Your kind words have been shared with them.We appreciate your constructive comments regarding the variety of vegetarian options available at our resort. Rest assured that we will take this into consideration and work on expanding our menu offerings to better cater to all dietary preferences, including Indian and vegetarian options.Rest assured that we have taken note of all your concerns and will strive to improve in these respective areas. Thank you once again for sharing your thoughts with us. We hope to welcome you back in the future for an even more enjoyable stay. Best Regards!
8/10 Bien
Jelena
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jelena
Séjour de 5 nuits en avril 2024
Réponse de Leontasháe le 7 mai 2024
Hello Jelena, thank you for sharing your feedback with us. We appreciate your efforts to highlight the shortcomings of your stay. We have taken note of your concerns and will address this matter with our tour contractors directly. Rest assured that we have also taken note of your feedback regarding logistics during the recent rains. We will earnestly review your comments with our management team to improve these areas.Thank you for choosing Jewel Grande Montego Bay Resort and Spa. We value your comments and look forward to welcoming you back to a renewed experience. Best regards!
10/10 Excellent
Cheryl
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cheryl
Séjour de 5 nuits en avril 2024
Réponse de Leontasháe le 7 mai 2024
Hello Cheryl, thank you for taking the time to share your feedback with us. We are delighted you found our staff welcoming and enjoyed the service during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back in the future to more satisfying moments. Warmest regards!
8/10 Bien
ainsley
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ainsley
Séjour de 2 nuits en mai 2024
Réponse de Leontasháe le 6 mai 2024
Hello Ainsley, thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff welcoming and friendly and that you enjoyed the variety of food selections we offer. Your kind words are truly appreciated and we look forward to welcoming you back again soon. Best regards!
10/10 Excellent
Christina
Voyage en famille avec de jeunes enfants
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christina
Séjour de 4 nuits en avril 2024
Réponse de Leontasháe le 6 mai 2024
Hello Christina, thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your stay at our resort and that you found the property clean and well-maintained. It is wonderful to know that our staff provided friendly and helpful service and that you appreciated the variety of food options and delicious drinks available. Your willingness to return and recommendation means a lot to us. We look forward to welcoming you back in the future. Grande Regards!
10/10 Excellent
Shameka
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shameka
Séjour de 3 nuits en avril 2024
Réponse de Leontasháe le 6 mai 2024
Hello Shameka. Thank you for your kind words and positive feedback regarding your experience at our resort. We are delighted to hear that you found our facilities and services to be top-tier. It is always a pleasure to know that our guests have enjoyed their stay, whether they are traveling solo, as a couple, or with family. We truly appreciate your recommendation and look forward to welcoming you back in the future. Thank you for choosing our resort for your getaway.
10/10 Excellent
Azad
4 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Azad
Séjour de 3 nuits en avril 2024
Réponse de Leontasháe le 6 mai 2024
Hello Azad. Thank you for your feedback. We are pleased to hear that you found our spot to be satisfactory.It was our pleasure hosting your getaway, and we hope to welcome you back soon for another exceptional stay. Best regards!
10/10 Excellent
Monete
Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Monete
Réponse de Leontasháe le 4 mai 2024
Hello Monete, thank you for taking the time to provide us with your feedback regarding your recent stay at our resort. We are pleased to hear that you found the rooms spacious and that the food met your expectations. We appreciate your suggestion regarding entertainment on the property. We will certainly consider this as we strive to enhance the overall experience for our guests. If there is anything else you would like to share or if you have any further suggestions, please do not hesitate to reach out to us. Your feedback is invaluable, as we continuously work towards improving our services. Thank you for choosing to stay with us. We look forward to welcoming you back in the future. Warmest regards!
10/10 Excellent
James Gordon
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James Gordon
Séjour de 5 nuits en avril 2024
Réponse de Leontasháe le 3 mai 2024
Hello James, Thank you for your kind words about our staff! We strive to provide excellent customer service and are delighted to hear that you found them exceptionally friendly and helpful. Your feedback is greatly appreciated. It was our delight serving you, and we hope to welcome you back soon to another exceptional experience. Best regards!
8/10 Bien
michael
30 avr. 2024
Les points forts : Propreté et personnel et service
michael
Séjour de 3 nuits en avril 2024
Réponse de Leontasháe le 30 avr. 2024
Hello Michael, thank you for your feedback regarding our property. We appreciate your input and are always looking for ways to improve our facilities. We understand that the property may be in need of some updates and renovations, and we will take your comments into consideration as we work towards enhancing the overall experience for our guests. We hope you will consider visiting us again in the future to see the improvements we have made. Thank you for choosing to stay with us. Warmest regards!
10/10 Excellent
Eugene
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eugene
Séjour de 8 nuits en février 2024
Réponse de Leontasháe le 29 avr. 2024
Hello Eugene, thank you for taking the time to share your feedback with us. We are delighted to hear that all aspects of your stay were exceptional. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Thank you for choosing Jewel Grande Montego Bay Resort and Spa. Warmest regards!
8/10 Bien
Christian, Watertown
28 avr. 2024
Les points forts : Propreté et personnel et service
Christian
Séjour de 6 nuits en avril 2024
Réponse de Leontasháe le 29 avr. 2024
Hello Christian, thank you for rating your stay with us. We are pleased that you enjoyed your overall experience, and that we were able to meet your expectations. It was our pleasure providing you with service from our hearts and we hope to welcome you back soon to more "Grande Times." Best regards!
10/10 Excellent
SUMAN
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SUMAN
Séjour de 4 nuits en avril 2024
Réponse de Leontasháe le 27 avr. 2024
Dear Suman, thank you for leaving such a wonderful review. We are thrilled that you loved your experience at our resort; our staff will be pleased to learn of your high praise. They work diligently to ensure our guests feel valued and comfortable. Your compliment regarding our resort's cleanliness and our delicious food will serve as great encouragement to all of our team. We appreciate your understanding about the occasional hiccups as we continuously provide a seamless experience for our guests. Thank you for your trust and we look forward to serving you again.
10/10 Excellent
Rachael
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rachael
Séjour de 4 nuits en avril 2024
Réponse de Leontasháe le 23 avr. 2024
Dear Rachael, Thank you so much for taking the time to share your positive feedback regarding your stay at our resort. We are delighted to hear that you enjoyed our food offerings especially the variety of desserts and pastries. It has been our pleasure to make your experience truly delightful and it's great to know that our little coffee shop and spa added to your enjoyment. We value your feedback and hope to host you again on your return to Montego Bay. We promise to keep the sweets coming. Best Regards!
8/10 Bien
Ebony
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ebony
Séjour de 3 nuits en avril 2024
Réponse de Leontasháe le 23 avr. 2024
Dear Ebony, thank you for taking the time to share your positive feedback with us. We are pleased to know that you had a 4-star experience at our resort. We are committed to providing exceptional experiences for our guests and your appreciation validates our efforts. We look forward to serving you again in the future. Best regards
2/10 Horrible
Larry, Franklin Square
19 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Larry
Séjour de 4 nuits en avril 2024
Réponse de Leontasháe le 23 avr. 2024
Hello Larry, we are disappointed to see your below-average rating. We would appreciate an opportunity to learn more about your experience. Could you kindly consider reaching out to us directly to identify your concerns?
10/10 Excellent
Vera
18 avr. 2024
Vera
Séjour de 3 nuits en avril 2024
Réponse de Leontasháe le 10 mai 2024
Hello Vera, thank you for taking the time to leave a 5-star rating. We are thrilled to know that you had an exceptional experience at our resort. Your feedback is greatly appreciated and we look forward to serving you again in the future. Best regards!
10/10 Excellent
LaShawna Morgan
Voyage en famille
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LaShawna Morgan
Séjour de 3 nuits en avril 2024
Réponse de Leontasháe le 18 avr. 2024
Hello LaShawna, thank you so much for your 5-star review. We are delighted to hear that you found our property's location convenient, and our staff exceptional. Serving you was our pleasure, and we can't wait to welcome you back for more memorable experiences. Best regards!
6/10 Satisfaisant
Courtney
17 avr. 2024
Les points forts : Propreté
Courtney
Séjour de 4 nuits en avril 2024
Réponse de Leontasháe le 18 avr. 2024
Hello Courtney, thank you for taking the time to rate your experience with us. While we strive for excellence and truly value your feedback, we are eager to know how we could turn your average experience into an exceptional one. Please do not hesitate to let us know how we can serve you better next time. We hope to have the opportunity to see you again. Best regards!
10/10 Excellent
Emmanuel
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emmanuel
Séjour de 3 nuits en avril 2024
Réponse de Leontasháe le 17 avr. 2024
Hello Emmanuel, thank you for taking the time to share your amazing experience at our "Jewel."We are delighted that you found all aspects of your stay exceptional, particularly our food and staff. It was our pleasure providing you with service from our hearts, and we hope to welcome you back to more memorable moments. Best Regards!
10/10 Excellent
Keisha
15 avr. 2024
Keisha
Séjour de 3 nuits en avril 2024
Réponse de Leontasháe le 17 avr. 2024
Hello Keisha, thank you rating your stay at our resort. We are thrilled to hear you enjoyed your stay and found comfort in our accommodations. We look forward to welcoming you back soon for another exceptional experience. Best regards!
10/10 Excellent
jerry
Voyage en famille, Voyage en groupe
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jerry
Séjour de 3 nuits en avril 2024
Réponse de Leontasháe le 17 avr. 2024
Hello Jerry, Thank you so much for your kind review. We truly appreciate your praises for our friendly and informative staff. That is exactly what we strive for, and we are pleased to meet your overall expectations. We look forward to welcoming you back soon. Best regards!
10/10 Excellent
abdul hamid
Voyage en famille avec de jeunes enfants
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
abdul hamid
Séjour de 4 nuits en avril 2024
Réponse de Leontasháe le 17 avr. 2024
Hello Abdul, we are absolutely thrilled to hear your positive feedback. It is heartening to know that you enjoyed your stay at our resort and found the staff exceptional and our premises clean. We are especially happy to learn that our dining options lived up to your expectations. Thank you for the perfect rating we truly appreciate it. It was our pleasure serving you and we look forward to welcoming you back soon. Warmest regards!
10/10 Excellent
Denziel
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Denziel
Séjour de 5 nuits en avril 2024
Réponse de Leontasháe le 17 avr. 2024
Hello Denziel, Thank you so much for taking the time to share your experience with us. We are overjoyed to hear that you had an excellent time, and that our staff, dining options, environment and hospitality all helped in making your stay a memorable one. Your compliment regarding our amazing scenery is very much appreciated. We strive to provide a jaw-dropping experience for all our guests, and it gives us great pleasure to hear that we achieved that with you. Thank you again for your kind words and we look forward to welcoming you back soon! Best regards