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Avis sur nhow London

4 out of 5
nhow London
2 Macclesfield Road, London, England

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 530 avis sur 700." "
Note des voyageurs de 8 (Bien), d’après 107 avis sur 700." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 700." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 700." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 700." "

9,6/10

Propreté

9,2/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 Bien

Sybille

Séjour de 1 nuit en juillet 2023
Réponse de Sheila le 16 août 2023
Thanks a bunch for giving us a top-notch rating in your recent review. We're absolutely stoked that you had a fantastic stay with us! Your positive vibes are like music to our ears, and we're thrilled that you enjoyed your time at nhow London. Can't wait to welcome you back for another awesome experience.Warm Regards,Sheila AzimianGeneral Managernhow London

10/10 Excellent

Daniel

Séjour de 4 nuits en mai 2022
Réponse de nhow London team le 3 juil. 2022
Dear Daniel, We are delighted to hear you enjoyed your stay with us. Thank you for taking the time to leave your feedback. See you soon, nhow London team

8/10 Bien

Phetrapee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place
Séjour de 5 nuits en mai 2024

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Carolyn

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The styling of the hotel was fun and clever, showing off London's uniqueness in a lighthearted way.
Séjour de 1 nuit en mai 2024
Réponse de Pedro le 14 mai 2024
Hi Carolyn!I'm super happy you had a lovely time with us! We hope you come back to see us and stay again in the future at nhow london hotel. Have a lush day! Pedro Villachica - Guest Relations Manager

6/10 Satisfaisant

Assam

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall this property did not meet my standards. First off, the bathroom lighting was very dark and I can barely do basic things like shave. I literally had to use my phone light to see things clearly. The breakfast was just OK. The breakfast food gets cold because the spread is literally 10 steps away from the front door entrance to outside and obv London morning being chilly, the food gets cold.
Séjour de 5 nuits en avril 2024
Réponse de Pedro le 14 mai 2024
Dear Assam,Thank you for taking the time to share your experience with at nhow London Hotel.Please accept our apologies for the disturbance you experienced during your stay and for falling short of our high standards. We have noted your feedback and I would like to assure you that action is being taken in response to your comments and every effort is being made to ensure similar issues do not occur in the future.We hope to have the opportunity to welcome you back soon and restore your confidence in our hotel.Best wishes,Pedro Villachica - Guest Relations Manager

6/10 Satisfaisant

Shannon M

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ran into issues with the tv and coffee maker not working. Staff upgraded us to another room however, our phone didn't work and house keeping didn't replenish some coffee suppliers, including cups. Otherwise the hotel was clean, notoo noisy, great bar and good good in the restaurant.
Séjour de 5 nuits en avril 2024
Réponse de Pedro Villachica le 28 avr. 2024
Dear Shannon,Thank you for choosing nhow London and for sharing your recent stay with us.I'm glad that the Team promptly reacted when knowing you were facing problems in your room with a free room upgrade.It's also great to know that you found the hotel to be clean, quiet and the bar and restaurant to be great.We look forward to welcoming you again and we will make sure you enjoy a perfect stay.All the best,Pedro Villachica - Guest Relations Manager

10/10 Excellent

Edward, London

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great find, very reasonable, cool decor. Only downside is underground parking is pricey!
Séjour de 1 nuit en avril 2024
Réponse de Pedro le 21 avr. 2024
Dear Edward,We are so so so happy knowing you did enjoy your time among us! Hope to see you soon at nhow London!All the best,Pedro Villachica - Guest Relations Manager

10/10 Excellent

Dallas

Séjour de 1 nuit en avril 2024

10/10 Excellent

lee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

10/10 Excellent

Karen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nhow hotel - WOW! My friend and I stayed in your beautiful hotel last night. Everything was simply perfect. What a stunning hotel. We loved the decor and your team are simply wonderful. We would highly recommend this gem and we will certainly be back soon.
Séjour de 1 nuit en avril 2024
Réponse de Pedro le 21 avr. 2024
Hi Karen!So many compliments! THANK YOU! It was great having you and we hope to see you again around soon :)All the best,Pedro Villachica - Guest Relations Manager

10/10 Excellent

Deborah

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely staff beautiful room and fab food
Séjour de 1 nuit en avril 2024
Réponse de Pedro le 16 avr. 2024
Thank you Deborah!For visiting and for your sharing your amazing feedback.We're looking forward to welcoming you back!All the best,Pedro Villachica - Guest Relations Manager

10/10 Excellent

Adriana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved our stay at Nhow London! The property was extremely clean and the location was perfect...2 blocks from the bus line that takes you to Kings Cross underground in 5 minutes. The staff was attentive and made our stay comfortable.
Séjour de 8 nuits en mars 2024
Réponse de Pedro le 8 avr. 2024
Dear Adriana, Thank you so much for sharing your experience with us! The team will be delighted to hear their efforts were appreciated! Looking forward to hopefully having you back again in the near future at nhow london hotel. All the best, Pedro Villachica - Guest Relations Manager

8/10 Bien

Tracy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dramatic decor. Location wasn't great - 18 minute walk from underground- Barbican. Take a taxi. Hotel in the middle of housing estates. 13 minute walk to Exmouth Market area which is lovely- coffee shops, bars, indie shops.
Séjour de 1 nuit en mars 2024
Réponse de Pedro le 8 avr. 2024
Dear Tracy, Thank you for sharing your experience with us. There are several bus routes running from our property to the two main underground stations next to us (Angel and Old Street). On the other hand, off the tourist path but great transportation options within walking distance, we find our location to be luckily quiet.We hope to see you again soon at nhow london hotel. All the best, Pedro Villachica - Guest Relations Manager

10/10 Excellent

Kurstin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best hotel in London!
Séjour de 4 nuits en mars 2024
Réponse de Pedro le 3 avr. 2024
Hello!!And THANK YOU! We definitely do have the best Guests ever! :)We are thrilled you have enjoyed your stay with us.Looking forward to welcome you back very soon!All the best,Pedro Villachica - Guest Relations Manager

10/10 Excellent

ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful stay
Séjour de 1 nuit en mars 2024
Réponse de Pedro le 3 avr. 2024
Hi Ryan!Thank you so so much for this wonderful review.We LOVE having you stay with us at nhow london hotel and it makes us so happy that you enjoy staying here.Have a lush day!We look forward to your next visit!Best wishes,Pedro Villachica - Guest Relations Manager

10/10 Excellent

Vishal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel comfortable room, can't complain
Séjour de 1 nuit en mars 2024
Réponse de Pedro le 19 mars 2024
Dear Vishal,Thank you kindly for taking a moment to review your most recent stay with us at nhow london hotel. We are thrilled to hear that you had a great stay with us and we very much appreciate your 5 out of 5 review. I do hope that we can welcome you back to the hotel very soon for another excellent stay. Warmest Regards, Pedro Villachica - Guest Relations Manager

8/10 Bien

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely bright and fun hotel comfortable beds and lovely breakfast.
Séjour de 1 nuit en mars 2024
Réponse de Pedro le 19 mars 2024
Dear Stephanie,Thank you kindly for taking a moment to review your most recent stay with us at nhow london hotel. We are thrilled to hear that you had a great stay with us. I do hope that we can welcome you back to the hotel very soon for another excellent stay. Warmest Regards, Pedro Villachica - Guest Relations Manager

4/10 Médiocre

Jorge, Wading River

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 3 nuits en février 2024

6/10 Satisfaisant

Ana

Séjour de 1 nuit en février 2024

10/10 Excellent

Lars Peter

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Ali

Séjour de 1 nuit en février 2024

10/10 Excellent

Maiya

Séjour de 1 nuit en février 2024

8/10 Bien

André, Kuesnacht

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good Location, nice room. Toilette cleaning unfortunately not done. Rest perfect, nice suite
Séjour de 2 nuits en février 2024
Réponse de Pedro Villachica le 19 févr. 2024
Dear Andre,Thank you for taking the time to share your experience with us at Nhow London Hotel.We are delighted to learn that we met your expectations and rest assured that your comment about the toilette cleaning has been shared with the Housekeeping team and action will be taken to ensure the issue is corrected moving forward.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best wishes,Pedro Villachica - Guest Relations Manager

8/10 Bien

victoria

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Albina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr schönes Hotel ruhig gelegen aber doch sehr Centra
Séjour de 3 nuits en février 2024
Réponse de Milan - Front office manager le 14 févr. 2024
Dear Albina,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Karen

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Everything perfect. Booked breakfast, cheap and really good x
Séjour de 1 nuit en février 2024
Réponse de Milan - Front office manager le 13 févr. 2024
Dear Karen,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here to attend a game at The Emirates. The initial reason to choose this hotel was because it had parking (additional fee) We were able to walk the 2 miles to the Emirates but there are plenty of buses available. We were pleasantly surprised that the hotel was modern, had a cool vibe and was very different to most hotels we visit. The room was spacious and had every amenity needed including complimentary water in the fridge and lip balm in the bathroom! Will stay again when in the area.
Séjour de 1 nuit en février 2024
Réponse de Milan - Front office manager le 13 févr. 2024
Dear Mark,Thank you for taking the time to feedback on your recent stay with us. Thank you for complimenting our bedrooms and facilities, we are most grateful.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a modern funky hotel which I really enjoyed
Séjour de 1 nuit en février 2024
Réponse de Milan le 13 févr. 2024
Dear Richard,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Wahid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 1 nuit en janvier 2024
Réponse de Milan - Front office manager le 7 févr. 2024
Dear Wahid,Thank you for sharing your wonderful review with us.We do hope to welcoming you back in our hotel in the near future. Best regards,

10/10 Excellent

Leanne

Séjour de 2 nuits en janvier 2024
Réponse de Milan - Front office manager le 7 févr. 2024
Dear Leanne,Thank you very much for you review.We do hope to welcoming you back in our hotel in the near future. Kind regards,MilanFront office manager

10/10 Excellent

Emma

Séjour de 3 nuits en janvier 2024
Réponse de Milan - Front office manager le 30 janv. 2024
Dear Emma,Thank you for your review. We do hope to welcome you back to the hotel again in the future. Kind regards,

10/10 Excellent

Ingrid

Séjour de 1 nuit en janvier 2024
Réponse de Milan - Front office manager le 30 janv. 2024
Dear Ingrid,Thank you for your review. We do hope to welcome you back to the hotel again in the future. Kind regards,

10/10 Excellent

Simon

Quirky and fun
Séjour de 1 nuit en janvier 2024
Réponse de Milan - Front office manager le 30 janv. 2024
Dear Simon,Thank you for your review. We do hope to welcome you back to the hotel again in the future. Kind regards,

10/10 Excellent

Pierre

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great. Thanks.
Séjour de 1 nuit en janvier 2024
Réponse de Milan - Front office manager le 23 janv. 2024
Dear Pierre,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Erinn, Santa Monica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de Milan - Front office manager le 23 janv. 2024
Dear Erinn,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Abigail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en janvier 2024
Réponse de Milan - Front office manager le 23 janv. 2024
Dear Abigail,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Mark

Séjour de 1 nuit en décembre 2023
Réponse de Milan - Front office manager le 11 janv. 2024
Dear Mark,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

6/10 Satisfaisant

Charlotte

Séjour de 2 nuits en janvier 2024
Réponse de Milan - Front office manager le 13 févr. 2024
Dear Charlotte,Thank you for your review. We do hope to welcome you back to the hotel again in the future. Kind regards,

10/10 Excellent

Erin

Séjour de 1 nuit en janvier 2024
Réponse de Milan - Front office manager le 11 janv. 2024
Dear Erin,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Sanjita

Séjour de 1 nuit en décembre 2023
Réponse de Milan - Front office manager le 11 janv. 2024
Dear Sanjita,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

shannan, New York

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are wonderful. Accommodating. Room exceptionally clean. This place is a find. I’d stay again.
Séjour de 4 nuits en décembre 2023
Réponse de Milan - Front office manager le 11 janv. 2024
Dear Shannan,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Kaaya

Séjour de 4 nuits en décembre 2023
Réponse de Milan - Front office manager le 11 janv. 2024
Dear Kaaya,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Athena

Séjour de 4 nuits en décembre 2023
Réponse de Milan - Front office manager le 8 janv. 2024
Dear Athena,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Anis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Das zweite mal in diesem Hotel einfach nur hervorragend
Séjour de 3 nuits en décembre 2023
Réponse de Milan - Front office manager le 2 janv. 2024
Dear Anis,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Christine

Séjour de 8 nuits en décembre 2023
Réponse de Milan - Front office manager le 2 janv. 2024
Dear Christine,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

2/10 Horrible

Kieran

Les points faibles : Propreté
Séjour de 2 nuits en décembre 2023
Réponse de Milan - Front office manager le 14 févr. 2024
Dear Kieran,Thank you for your review.Please accept my sincerest apologies for not meeting your expectations on this occasion. Best regards,

10/10 Excellent

Robert

Séjour de 4 nuits en décembre 2023
Réponse de Milan - Front office manager le 2 janv. 2024
Dear Robert,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Amanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property. Enjoyed my stay. Breakfast could have been better with more varieties.
Séjour de 1 nuit en décembre 2023
Réponse de Milan - Front Office Manager le 21 déc. 2023
Dear Amanda,Thank you for your review.We are glad you enjoyed your stay.We do hope to welcome you back to the hotel again in the future.Kind regards,