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Avis sur Playa Blanca Beach Mate

Playa Blanca Beach Mate
Calle Malvasia S/N, Urbanizacion Camelot, Yaiza, Las Palmas

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 13 avis sur 17." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 17." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 17." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 17." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 17." "

9,4/10

Propreté

9,0/10

Personnel et service

9,4/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Cedric, Longeville Les Metz

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Villa jolie mais construction à la va vite avec de piètres matériaux. Pompe de la piscine en panne à l’arrivée (et donc eau de la piscine fraîche) puis chauffe eau en panne au bout de 3 jours et 36h pour le changer. Pas de télécommande du portail d’entrée. Sinon maison spacieuse et literies acceptable. Pas ou peu de transport à proximité, un peu éloigné des zones d’activités, donc prévoir une voiture.
Séjour de 7 nuits en février 2024
Réponse de La Dirección le 15 mars 2024
Merci beaucoup d'être resté avec nous. Merci pour votre avis et pour votre temps. Nous regrettons tout inconvénient survenu et espérons avoir l'occasion de vous accueillir à nouveau bientôt.

10/10 Excellent

Benjamin Pierre

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Très propre, calme,spacieux, exterieur agréable et piscine chauffée magnifique
Séjour de 7 nuits en mars 2023
Réponse de The Playa Blanca Beach Mate Team le 8 févr. 2024
Thank you very much for taking the time to share your experience with us. We are thrilled to hear that you found our property to meet your expectations in terms of cleanliness, tranquility, spaciousness, and aesthetics. It's especially rewarding to know that you enjoyed our heated swimming pool.We hope to see you again soon!

10/10 Excellent

Andrew

Les points forts : Propreté et confort de la chambre
Séjour de 6 nuits en décembre 2023
Réponse de The Playa Blanca Beach Mate Team le 8 févr. 2024
Thank you for sharing your experience, we are delighted to hear you enjoyed our vacation villas. We hope to see you again soon!

10/10 Excellent

Fiona

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lovely clean property. A little out of the way from any restaurants but we enjoyed the quiet area as we were after a relaxing holiday. Enjoyed the pool everyday as it was at a lovely temperature.
Séjour de 6 nuits en décembre 2023
Réponse de The Playa Blanca Beach Mate Team le 13 janv. 2024
Dear Fiona, First of all, thank you for choosing us for your holiday in Lanzarote. It is a pleasure to read that you appreciated our vacation villas. It's lovely to read that your holiday was Delight. The whole team joins me in wishing you all the best. See you soon. Best regards

10/10 Excellent

David

Les points forts : Propreté et confort de la chambre
Nice place, nice area. We hope to come back soon
We had a small issue when completing pre-checkin - providing our details, etc... We landed a few hours before the checkin time so we called, they spoke fluent English, apologised for the technical issue, emailed me everything within a couple of minutes! The place was very nice, comfortable, short walk to supermarkets, a bit further to the coast walk and the marina for dinner or drinks or just to check out the views and the nightlife. Our first time staying in the south of the island, and our first stay at this/these properties. It wont be the last - in fact we're planning 2024 holiday right now Muchos gratias!
Séjour de 4 nuits en décembre 2023
Réponse de The Playa Blanca Beach Mate Team le 13 janv. 2024
Dear David,Thank you for choosing us for your holiday on the island of Lanzarote. It is a pleasure to read that you appreciated our villas. We do apologize for any issues with the pre-check-in, we thank you for your feedback. Kind regards,

10/10 Excellent

Eoin

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 5 nuits en avril 2023
Réponse de The Playa Blanca Beach Mate Team le 8 févr. 2024
We thank you for sharing your experience with us, we are thrilled to know you enjoyed your stay with us at Playa Blanca Beach Mate. We hope to see you again soon!

10/10 Excellent

Scott

Voyage en famille
Les points forts : Propreté et confort de la chambre
Everything you need
February stay. Weather poor, so the heated pool welcome, although it would have helped if it was covered prior to our arrival to retain the heat. Everything you need in the villa, good kitchen, Wi-Fi, washer, etc. parking at the villa a bit tight if you’ve a larger car, but secure enough. A 20 minute walk to the marina.
Séjour de 8 nuits en février 2023
Réponse de The Playa Blanca Beach Mate Team le 8 févr. 2024
Thank you for taking the time to share your thoughts about your stay with us in February. We're glad to hear that despite the poor weather, you found the heated pool to be a welcome amenity. We appreciate your suggestion regarding covering the pool prior to arrival to retain heat better and will take this into consideration to enhance our guest experience during cooler months.

2/10 Horrible

Karen

Séjour de 10 nuits en novembre 2022

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté et confort de la chambre
Very comfortable villa, great outdoor area, swimming pool water very warm. Very good communication from villa company with check in details and responded to any queries even surprised us with a birthday cake for grandsons birthday. About 20 minute walk to marina and 10 minutes to some restaurants in the papagayo centre. Would definitely stay again.
Séjour de 7 nuits en mars 2022
Réponse de Villas Beachmate Playa Blanca le 6 avr. 2022
Dear Amanda, Thank you very much for sharing your experience at the villas. It has been a pleasure to have guests like you in the Villas Beachmate playablanca and we are looking forward to see you soon in Lanzarote!

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Nice Villa, Poor Customer Service and No Water!!
I never received a confirmation check in reply/email from the property. We arrived at the location and nobody there. We rang the telephone number and said we were waiting. The reply was 'today?'. She then confirmed someone on site would take us to our property. About 45 mins in total we were stood in the sun before shown to our villa. The property itself was beautiful and spacious. Plenty of towels and clean. Decor/walls in need of tlc plastering, painting. We asked for a late check out to be told not available due to someone moving in the same day. On the website said properties were left vacant for 24hrs prior to next occupants. Our main disappointment came on our last day. We were having breakfast when the pool man turned up, he said hello and proceeded although I said checkout was 11.... We weren't expecting to use it on the last morning. But we were left with no running water from 9.20am until 10.55. We used our bottled water, to wash etc. unable to flush toilets or shower. During the current climate, I found this to be completely unsatisfactory and upsetting.
Séjour de 7 nuits en septembre 2021

10/10 Excellent

lee

Voyage en famille
Les points forts : Propreté et confort de la chambre
Perfect place to relax with all the home comforts you need. Modern, spacious and safe for families looking for a villa break. Car recommended.
Séjour de 8 nuits en octobre 2020

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté et confort de la chambre
High class villa in convenient location.
Very comfortable, well specified and clean villa with car access via Coded gate to villa complex. Spacious lounge good wi-fi Excellent TV with all U.K. main channels Short walk to Carlos restaurant which has all the choices you need. Attractive seafront and marina is short 10-15 minutes walk The beach via a non tarmac road and 3 euro national park entry fee is amazing and is 5 minute drive. The check in was all done via WhatsApp and keys collected and dropped off via a key safe. so very convenient and Covid safe. Definitely recommend.
Séjour de 7 nuits en septembre 2020

8/10 Bien

Voyageur vérifié

Séjour de 7 nuits en août 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional villa - spotlessly clean, modern, well looked after. Sun lounger towels are supplied which is an unexpected added bonus. Special thanks to Yuerena who was very helpful with information etc. Will definitely stay here again :-)
Séjour de 7 nuits en octobre 2019
Réponse de Playa Blanca Beach Mate le 6 nov. 2019
Dear guest, Thank you for this amazing review. We are so glad that you felt so well in the villa and you have appreciated all the hard work of all the staff. You will be more than welcome on your next stay! Kind regards

10/10 Excellent

Steven

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 12 nuits en août 2019
Réponse de Playa Blanca Beach Mate le 6 sept. 2019
Dear Steven, Thank you so much for this amazing score. We are glad that everything was perfect for you. We hope to see you again very soon! Kind regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en août 2019
Réponse de Playa Blanca Beach Mate le 6 oct. 2019
Estimado cliente, Gracias por confiar en el equipo Beach Mate para disfrutar de sus vacaciones en Lanzarote. Nos alegra saber que disfrutó su estancia con nosotros. ¡Esperamos volver a verle muy pronto! Un cordial saludos

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A destacar el buen estado del establecimiento,la piscina privada y la tranquilidad de la zona. Es cierto que está alejado y rodeado de otras casas sin acabar de construir, pero compensa con la sensación de estar en tu casa de vacaciones...
Séjour de 7 nuits en juillet 2019
Réponse de Playa Blanca Beach Mate le 4 août 2019
Estimado cliente, Queremos agradecerle la confianza depositada en el equipo Beach Mate. Nos complace que haya valorado tan positivamente la villa y se sintieran como en casa. Esperamos volver a verle muy pronto. Saludos cordiales