Châteaux à Grand Rapids

« Outdated, needs remodel, not worth the price paid for the room. They did not clean the room well. There was a trash bag left with stuff. »

« Didn’t have correct room type available. Room was not available until well after 4p. Once in room there was food in the refrigerator and dirty silverware in the sink. Had to wait for clean plates at breakfast. Front desk staff very slow and kept having to run up to rooms to check status. No manager was available to talk to until two days after our stay ended. Hilton Honors reached out and asked how our stay was going and I told them the issues and they simply said sorry I hope it gets better....

« Propre et pratique. Bon choix d’items au petit-déjeuner. »

« The staff were the most helpful and friendliest, this is what makes this hotel. The rooms were airy, bright and spacious and clean. WiFi worked perfectly. Breakfast was quirky and there was enough to chose from. Don’t come expecting a hot breakfast then you will not be disappointed. »

« My son and I had a great at this establishment. The staff was very friendly. The breakfast was very good. I would recommend in a heartbeat. »

« Bel hôtel nous avons passés 3 nuits , propre et bien situé, personnel très accueillant Nous allons revenir »

« Nice suites. Very quiet hotel. Really good location. Price was reasonable. Bed is comfortable however bed frame could be updated. Squeaks and cracks every time you move and it wakes you. Bathroom could benefit from extra attention to cleanliness.around the toilet at base of floor Lots of hair in bath and on bathroom floor. Windows need cleaning. »

« The hot tub was great relaxing »

« Chambre propre. Rien à dire »