District de Basingstoke and Deane : Lodges

« There was mix up with our room. Got cancelled without us knowing. Phoned to try and cancel but we were told we couldn't get a refund if we did even though it was within the time limit of cancellation. We obviously didn't cancel and rocked up to find the room that they allocated to us was occupied and we needed another room. Luckily there was one available but we had to pay at the time. We eventually go a refund from Expedia for set room. Didn't enjoy the experience. Was made to feel I made the...

« Lovely lodge, clean and appreciated the birthday balloons. Good communication and excellent location in winchester with new forest short driving distance. We went to go for breakfast on last day at the golf club but found them unfriendly with a cold atmosphere. The lodge however was fab! »

« We stayed in The Bothy, fabulous for a romantic night away. No noise from the neighbours but while the bath was lovely it wasn’t practical having it in the bedroom. The room does have a smell of damp and there is no ventilation other than opening windows - a quiet extractor fan in both the bedroom and toilet would be a welcome addition. For a romantic night away this is a great location but 4 nights it was too much. »

« Beautiful lodge in a beautiful setting. Spotlessly clean. »

« Great host, helped us out with changing our booking. Very understanding. Lovely welcome. Thanks a million ! »

« Lovely location, quiet, good size accommodation, beds could do with new mattresses. otherwise perfect. »