Les notes se basent sur un nombre total de 112 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,1 sur 5
Recommandé par 65 % des clients
3,3 Propreté de la chambre
3,5 Services et personnel
3,0 Confort de la chambre
3,2 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Puerto Rico

Estuvo excelente

Publié le 15 juil. 2015
Muy buena además de que las facilidades y las comidas son muy buenas. La atención del personal insuperables.
2 sur 5
par un voyageur vérifié de USA

Sirenis hotel

Publié le 12 juil. 2015
Les + : Animatio and gardens
Les - : Remodeling in general the furniture and repairing AC,the close instalación are hot
Situation : The Location is good but Melia is better
A terrible stay .I can return to a place like this
2 sur 5
par un voyageur vérifié de Seattle wa

No kids club No beach volleyball Problems ping pon

Publié le 9 juil. 2015
No kids club No beach volleyball Problems with getting ping pong Dirty dishes and food (free access for birds to touch food any time) Bad service
2 sur 5
par un voyageur vérifié de boston , ma

Hotel Services

Publié le 3 juil. 2015
Let's first start with the receptionist don't know what they talking about, and don't come out there way to give the costumer service excellent services. And the rooms are double full beds which it's so pointless for a couple who's going and requested a king side bed.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de las vegas

Very nice for a family.

Publié le 3 juil. 2015
The only thing i can complain are the person who are in receptions not nice we when there every single day asking for kids games and never give nothing Always different excuse . The other stuff was very friendly. Nice water park. Nice entertainment shows. Really recommend for family. No for couple.
2 sur 5
par un voyageur vérifié de l

Never again

Publié le 21 juin 2015
My AC didn't work and were fixed in day 6 of my stay (7 days total) Fridge dripping water and didn't cool a soda Phone rings and when you pick up keep ringing but the good news is they replaced on my 7 days stay Reservation in a restaurant and came 20 minutes late and the answer from the waiter was "GO TO THE BUFFET " unbelievable about 15 tables empty and the guy don't even tried
5 sur 5
Recommandé
pour Familles
par un voyageur vérifié de Miami

Aqua park is outstanding

Publié le 18 juin 2015
Les + : Hotel Staff, Water Park, big pool very excellent
Les - : The Restaurant Route 66 is absolutely terrible, it is not American, it's worst food ever seen. Seem that there has take a moto taxi driver to cook
The hotel is very good for the price, good food, and the water park, rooms are clean, good customer service. No Free internet not at the reception,
3 sur 5
par un voyageur vérifié

Sirenis Experience

Publié le 15 juin 2015
Les + : diversity in food selection
Les - : Everything
When we arrived, staff was not friendly and room was not ready. Wifi and safe were both extra. The mini bar at the room was empty and it several calls to replenish supplies. I was harrassed by security staff & lifeguard at the pool, was asked to get out of the water because my suit didnt looked like it was a suit, belly was not showing & bottoms looked like a mini skirt. They didnt apologized for the rudeness. 99% of staff didnt speak english. The air/ceiling fan broke through the night into the next morning and it took 3 calls to fixed. Rooms are not cleaned daily.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de DC

Good for the price

Publié le 3 juin 2015
Hotel wasnt't bad, hotel staff was helpful but you always felt like i had to tip them for service every single time. I recommend coming with a lot of ones so it be easier to get around when the staff are being so helpful i think i spent at least 30 a dayin tips. Taxi ride from the airport is 70 bucks i really don't know how you can get around that but i think the resort should provide a shuttle service. Food was good enough but i kinda got tired of it and got sick a couple times. I recommend going on the Boogie trip it was the best part of my vacation for 40 bucks along with the Coco Bongo trip i was amazed and never seen a performance like that before it cost 70 bucks if you wants to make the best of your trip do those two things. Other than that i think 7 days in a resort is too long i got bored after the 4th day. Hotel was pretty clean, but everything seemed kinda far.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 3 juin 2015
The hotel is nice, & the staff was extremely friendly. Food and facilities are no necessarily excellent but they are good. The animation team & performers where quite fun!