Les notes se basent sur un nombre total de 938 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 94 % des clients
4,5 Propreté de la chambre
4,4 Services et personnel
4,3 Confort de la chambre
4,2 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Victoria B.C.

12 night stay after sale of home, start of rental

Publié le 4 févr. 2016
Les + : see above
Les - : see above
okay but your company cast me double on parking. If I had booked directly the hotel would have charged $7.50 but your charge was $15. per day. extras in room were hit and miss IE) no coffee packs for three days the double for a couple then none again. Food was excellent, staff very friendly. Will stay again if needed. Great location to downtown.
3 sur 5
par un voyageur vérifié

Publié le 30 janv. 2016
Les + : Parking was convenient
Les - : Bar prices
Situation : Good location lots to do
We did not drink in the hotel, $18.00 for a single ounce of Johnny Walker Blue label is $468 a bottle that is a rip=off!
Commentaire laissé par : Direction de l'hôtel
3 févr. 2016 par Marion Ann , Direction de l'hôtel
Thank you for your review & for choosing the Chateau Victoria Hotel & Suites.The common goal of our employee team is to meet (and ideally exceed) our guests’ expectations. We are constantly striving to enhance our service levels and by sharing your experience with us you have contributed to our progress. Thank you again for your feedback and we look forward to welcoming you back to Victoria
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de vancouver B C

Quiet. Extremely comfortable. Ideally located.

Publié le 22 janv. 2016
Les + : Staff, Room, Restaurant, location
Les - : Nada!
This was a birthday celebratory visit, and could not have been better. We'll be back!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Arizona

First class facilities, friendly staff, GREAT bar

Publié le 17 janv. 2016
Les + : Location, attitude and Clive's - great cocktails for reasonable prices, knowledgeable bartenders and not a television screen in sight!
Les - : Nothing.
Situation : Good Greek food next door, but so-so atmosphere. "Social", just around the corner on Douglas, for drinks, light food and conversation.
I stayed here for three nights - great hotel, right in the middle of things, very quiet, comfortable room and the absolute best Lobby bar in the country.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Japan

どこでも徒歩圏内で、とても便利な立地

Publié le 1 janv. 2016
快適でした。特にロケーションは最高でした。また利用したいです。エレベーターの待ち時間が長いのが、少し気になりました。
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Calgary

Great Location!

Publié le 30 déc. 2015
Very pleasant and helpful staff; comfortable and well equipped rooms; cozy sitting areas; parking easy and great location for walking -- we enjoyed our stay immensely! We come to Victoria often and have stayed in many different hotels -- we would not hesitate to come back to the Chateau Victoria.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 30 déc. 2015
Les + : The staff were great! Very personable and went out of their way to drive us to a destination in the morning.
Wonderful staff! The room was clean and comfortable. We needed a few extra items and those were brought up to us immediately. A hotel I would certainly stay in again without hesitation. The price was great, too!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great service! Elegant hotel!

Publié le 29 déc. 2015
Went for a parents getaway. Was exactly what we needed geat service. Nice room. Even though we booked two double queens on expedia the hotel staff noticed it was just two of us and asked if we wanted a king instead. The bed was heaven!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Pleasant and helpful staff.

Publié le 29 déc. 2015
Les + : Very welcoming staff; a wonderful view and a comfortable bed.
Situation : The location was perfect for my needs. The pickup area was spacious and easy to come and go.
When we discovered I had made a mistake in booking, they directed me to the appropriate place to fix the misunderstanding.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Gulf Islands BC

Very enjoyable stay

Publié le 26 déc. 2015
Les + : location, cleanliness
Les - : lavatory floor and shower floor in ladies lav of pool area is very slippery. My companion fell in the shower
Situation : smack dab downtown Victoria shopping, dining, sight seeing
friendly staff, lovely lobby, nice pool, comfy beds
Commentaire laissé par : Direction de l'hôtel
30 déc. 2015 par Brittany, Direction de l'hôtel
Thank you Rosa for taking the time to review our hotel! It’s so nice to hear that you found our location convenient for your exploration of the city, and enjoyed the amenities inside the hotel as well. We appreciate you bringing the slippery floors in the pool area to our attention, and we will look into this right away. Thank you again and we hope to welcome you back very soon!