Avis sur The Payogan Villa Resort & Spa
The Payogan Villa Resort & Spa
Jl. Cocoa 2, No. 77 Banjar, Bunutan, Desa Kedewatan, P.O. BOX 999, Ubud, Bali
Avis
8,4
Très bien
8,4/10
Propreté
8,8/10
Personnel et service
7,0/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
8 sept. 2023
Les points faibles : Propreté et personnel et service
Séjour de 3 nuits en août 2023
Réponse de Management Resort le 14 sept. 2023
Dear Value Partner, Thank you very much for have been stayed with the Payogan Villa resort and spa, in this opportunity we sincere apologize for any inconvenience you experience during stay. It is our a honor for having you stayed at our home recently and feel really sorry to hear that your experience with us was below your expectation. we really appreciate your feedback regarding the our facilities and service, we trust your constructive feedback will improve us in future. if we still have chance, we would like to serve you again to show how serious we follow up our guest comment. Again thank you very much for your kind attention and we look forward to welcome you back again at the Payogan Villa Resort & Spa in near future.
10/10 Excellent
Rachel
26 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sympa
Rachel
Séjour de 4 nuits en juillet 2019
Réponse de Rusdiana le 27 juil. 2019
Dear Mr/s Rachel
Greetings from The Payogan Villa Resort and Spa
Thank you for your valuable feedback regarding to your recent experience with us.
It is amazing to know that you were impressed by the service of our team and that you enjoyed the resort also its facilities. Your comments are important to us as we continue to refine the level of service we extend to our guests.
We greatly appreciated your comments and hope to welcome you back to the resort in the not too distance future.
Best Regards
Rusdiana
10/10 Excellent
Nawel
2 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nawel
Séjour de 5 nuits en septembre 2018
Réponse de Ferry-Resort Manager le 6 oct. 2018
Dear Sir/Madame,
Warmest Greetings from The Payogan Villa Resort & Spa
Thank you for selecting us for you Holidays destination in Ubud.
It is our great pleasure knowing that you were enjoyed your stay with us. We will share your generous comment to the entire team.
Indeed we are keep maintaining the quality and services i order to deliver to the guest expectation.
We are looking forward to welcome you back to The Payogan Villa Resort & Spa
Kind Regards,
4/10 Médiocre
Stephane, Paris
13 août 2018
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel des milles et une horreurs
Stephane
Séjour de 4 nuits en août 2018
Réponse de Ferry-Resort Manager le 13 août 2018
Dear Valueable Guest
Warmest Greetings fom The Payoga Villa Resort & Spa
First of all thank you for staying with us and the positives comments towards the property.
Despite the impression of abandoned Hotel it is our chalence being a Hotel located in 17 hectar rain forest ground with a lot of rain caused the mold growing fast it makes the Hotel look old.
However we are doing our best keep maitaning the clealines, quality and services in order to deliver to the guest expectation.
Once again appreciate your comment we are looking forward to welcome you back in the future Holiday.
8/10 Bien
laure, BEAUVAIS
7 août 2018
Les points forts : Personnel et service
Magnifique végétation mais hotel un peu vieillot
laure
Séjour de 6 nuits en juillet 2018
Réponse de Ferry-Resort Manager le 9 août 2018
Dear Valuable Guest
Warmest Greetings from The Payogan Villa Resort & Spa
Thank you for staying with us and your positives comment towards our property and gad to hear that you were enjoyed the stay. Despite you have experience unpleasant matter occurred during your stay, good was staffs handled immediately. We are doing our best to keep quality and service in order to deliver guest expectation in the future.
We are looking forward to welcome you back on your near future holidays.
Best Regards
10/10 Excellent
Nanou, Bali
9 avr. 2018
Les points forts : Propreté, personnel et service, confort de la chambre
Au top des tops
Nanou
Séjour de 4 nuits en mars 2018
Réponse de Dedy le 12 avr. 2018
Nous vous remercions de prendre le temps d'écrire un commentaire pour nous. Cela signifie beaucoup. Votre commentaire sera partagé avec toute notre équipe et nous espérons vous accueillir à nouveau dans notre jolie villa.
8/10 Bien
florence
24 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
superbe hotel !
florence
Réponse de Dedy-ecommerce le 7 mars 2018
Merci beaucoup d'avoir pris le temps d'écrire une critique pour nous. Cette critique sera partagée à toute l'équipe ici et nous sommes impatients d'attendre votre retour dans notre station à l'avenir.
6/10 Satisfaisant
morgane, ubud
12 nov. 2017
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Chambre spacieuse
morgane
Séjour de 3 nuits en novembre 2017
Réponse de Dedy le 13 nov. 2017
Dear Mr Chambre,
Firstly thank you for being valued guest at our resort.
I do apologize for unpleasant stay that you got during your stay here. I will tell our entire team this matter, and We promise we will maintenance and wish in the future there is nothing happen same. We are looking forward to welcoming you again next time.
Best Regards,
Dedy
6/10 Satisfaisant
Philippe
26 oct. 2016
Les points forts : Confort de la chambre
Moyen
Philippe
8/10 Bien
Thomas
7 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Love the views
Thomas
4/10 Médiocre
eric, paris
18 juil. 2016
Les points forts : Propreté et confort de la chambre
Hotel accueillant, chic vieillissant,
eric
8/10 Bien
Herms, Paris
13 févr. 2016
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Depaysement total
Herms
8/10 Bien
Prisca, Rennes
26 déc. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cadre enchanteur
Prisca
10/10 Excellent
Laurent, Paris
29 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bel hotel pas trop cher dans la jungle
Laurent
10/10 Excellent
Voyageur vérifié
9 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
abraham, Noisy le grand
7 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyage de noces
abraham
10/10 Excellent
Voyageur vérifié
23 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
sophie
12 sept. 2015
Les points forts : Propreté, personnel et service, confort de la chambre
sophie
6/10 Satisfaisant
Voyageur vérifié
11 sept. 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Hôtel incroyable mal géré
Voyageur vérifié
8/10 Bien
Ousama, paris
9 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
top !
Ousama
10/10 Excellent
Aurore, Lille
23 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un coin de paradis en pleine jungle
Aurore
8/10 Bien
Voyageur vérifié
13 août 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Réponse de Bayu Rahmadhi le 24 oct. 2015
Dear valued Guest,
Thank you for staying with us and we are looking forward to welcoming you back at the resort on your next vacation.
Thank you,
Bayu Rahmadhi
8/10 Bien
emmanuel, versailles
5 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
payogan
emmanuel
Réponse de Bayu Rahmadhi le 24 oct. 2015
Dear Emmanuel,
Thank you for your comment and was stayed with us.
Looking forward to welcoming you back at the resort on your next vacation.
Thank you,
Bayu Rahmadhi
8/10 Bien
Danielle, Genève
3 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Villa de rêve avec piscine privée !
Danielle
10/10 Excellent
sophieesct, toulouse
22 juil. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel avec personnel aux petits soins
sophieesct
8/10 Bien
Romain
4 juil. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Romain
10/10 Excellent
mel, bastia
26 juin 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
le top rien à dire
mel
6/10 Satisfaisant
daniel
15 juin 2015
Les points forts : Personnel et service
Les points faibles : Propreté
daniel
10/10 Excellent
Voyageur vérifié
7 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MAGIQUE
Voyageur vérifié
8/10 Bien
fabien, MARSEILLE
21 juil. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel balinais typique en pleine jungle.
fabien
8/10 Bien
JP, Paris, France
30 août 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Payogan : hotel de charme mais un peu excentré
JP
8/10 Bien
Voyageur vérifié
12 août 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Payogan
Voyageur vérifié
6/10 Satisfaisant
Constant, Paris
3 août 2011
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Payogan un ex hotel 5 etoiles qui decline
Constant
10/10 Excellent
jean
25 janv. 2011
Les points forts : Propreté et personnel et service
très bon hotel, endroit paradisiaque,
jean
8/10 Bien
Leah
22 juin 2009
Les points forts : Propreté
Truly stunning hotel, but with
Leah
6/10 Satisfaisant
Wassem
Voyage en couple
4 oct. 2023
Les points forts : Personnel et service
Wassem
Séjour de 3 nuits en octobre 2023
6/10 Satisfaisant
Kunal
Voyage en famille
17 août 2023
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Kunal
Séjour de 3 nuits en août 2023
Réponse de Management Resort le 14 sept. 2023
Dear Valued Guest, Thank you very much for have been stayed with the Payogan Villa resort and spa, in this opportunity we sincere apologize for any inconvenience you experience during stay. It is our honor for having you stayed at our home recently and feel really sorry to hear that your experience with us was below your expectation. we really appreciate your feedback regarding the our facilities and service , We trust your constructive feedback will improve us in future. if we still have chance, we would like to serve you again to show how serious we follow up our guest comment. Again thank you very much for your kind attention and we look forward to welcome you back again at the Payogan Villa Resort & Spa in near future.
4/10 Médiocre
Vincent, Garden Grove
Voyage en couple
25 févr. 2023
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Vincent
Séjour de 3 nuits en février 2023
Réponse de Management Resort le 14 avr. 2023
Dear Mr/s Vincent, Thank you very much for have been stayed with the Payogan Villa resort and spa, in this opportunity we sincere apologize for any inconvenience you experience during stay. we really appreciate your feedback and trust your constructive feedback will improve us in future. if we still have chance, we would like to serve you again to show how serious we follow up our guest comment. Again thank you very much for your kind attention and we look forward to welcome you back again at the Payogan Villa Resort & Spa in near future
10/10 Excellent
WIDYA
Voyage en couple
13 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
WIDYA
Séjour de 3 nuits en janvier 2023
Réponse de Reservation Team le 14 avr. 2023
Dear Mr/s Widya, First of all thank you for selecting Payogan Villa Resort & Spa for your holiday. We are pleased and grateful that you have share your experience and positive comment. We will share with entire team to encourage better in the future especially will more attentive on the food quality in order to meet guest expectation. We wish to welcome you back in your near future Holiday in Ubud. Thank you and best regards,Management
10/10 Excellent
Jaden
7 janv. 2023
Jaden
Séjour de 2 nuits en janvier 2023
Réponse de Reservation Team le 27 janv. 2023
Dear Mr/s JadenGreeting from The Payogan Villa Resort and Spa Thank you for the time taken to share your experience and thank you for all the lovely comments regarding our resort. we are pleased to share this review to our team. thank you
8/10 Bien
Ryan
1 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ryan
Séjour de 2 nuits en janvier 2020
Réponse de Rusdiana le 3 févr. 2020
Dear Mr/s Ryan
Greeting from The Payogan Villa Resort and Spa
Thank you for the time taken to share your experience and thank you for all the lovely comments regarding our resort. we are pleased to share this review to our team. thank you
8/10 Bien
Voyageur vérifié
Voyage en couple
3 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en octobre 2019
Réponse de Rusdiana le 4 nov. 2019
Dear Our Valuable Guest
Greetings from The Payogan Villa Resort & Spa
Thank you so much for your recent stay at The Payogan Villa Resort & Spa and for posting your beautiful feedback. We are extremely happy that you were impressed by the facilities and services provided during your stay.
Your feedback is very encouraging and motivating for our team members who work hard and trying their best to impress our guests by warm Balinese hospitality and please be assured that we continue to be at your service whenever you stay at The Payogan Villa Resort & Spa.
Thank you once again for taking the time to share this review and we look forward to welcoming you back on your next visit to Ubud, Bali.
Best Regards
Management
10/10 Excellent
Hatice
28 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fantastisk hotel ..
Hatice
Séjour de 4 nuits en septembre 2019
Réponse de Rusdiana le 3 oct. 2019
Dear Hatice
Greetings from The Payogan Villa Resort & Spa
Thank you for choosing to stay at The Payogan Villa Resort & Spa and for taking the time providing us with your valuable feedback.
It is our pleasure to serve you and your comments are highly appreciated as it is very motivating for our team. Appreciations such as these are very valuable to us and encourage us to maintain and improve the services that we provide to our guests.
Again, we appreciate you sharing your pleasant experience with us and we look forward to welcoming you should your travels bring you back to Ubud, Bali.
Best Regards,
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
23 sept. 2019
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en septembre 2019
Réponse de Rusdiana le 25 sept. 2019
Dear Our Valuable Guest
Greetings from The Payogan Villa Resort and Spa
Firstly, we thank you for choosing to stay with us and for sharing your feedback. It is very pleasing to read how our team left such a positive impression on your recent stay. We aim to provide an uncompromising level of personalized service that reflects our unique brand of gracious hospitality and we are delighted that we were able to exceed your expectations. I will definitely share your commendations with her and I am sure this will motivate her and the team further.
Once again, thank you for having given us the pleasure to be part of your trip and we look forward to welcoming you back
10/10 Excellent
Voyageur vérifié
Voyage en couple
16 sept. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 6 nuits en septembre 2019
Réponse de Rusdiana le 17 sept. 2019
First of all, Thank you for staying with us and for sharing your feedback about your recent stay experience at The Payogan Villa Resort & Spa
Indeed, It is a pleasure to learn that our services and facilities are made your stay pleasant. We are really pleased to know that you thoroughly enjoyed our rooms. We are also happy to learn that you appreciated the friendly and helpful services from our team.
It is indeed our pleasure to have you stay with us and please do visit us again
8/10 Bien
Erik
2 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Erik
Séjour de 4 nuits en août 2019
Réponse de Ferry-Resort Manager le 2 sept. 2019
First of all thank you for selecting Payogan Villa Resort & Spa for your holiday.
We are pleased and grateful that you have share your experience and positive comment. We will share with entire team to encourage better in the future especially will more attentive on the food quality in order to meet guest expectation.
We wish to welcome you back in your near future Holiday in Ubud.
Thank you and best regards,
10/10 Excellent
Evgenii
28 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Отель в джунглях
Evgenii
Séjour de 3 nuits en août 2019
Réponse de Ferry-Resort Manager le 31 août 2019
Dear Valuable Guest,
Warmest Greetings from Payogan Villa Resort & Spa
First of all thank you for selecting our resort for your holiday destination and thank you for sharing your pleasant experience with the us.
Indeed the serene of the jungle resort have made most of our guest feel retreat and refresh their mind
We will share your comment with entire team in the resort to encourage and to motivate the staffs to keep maintain the good work.
We are looking forward to welcome you back should wish to return to Bali in the near future
Best Regards
10/10 Excellent
JH, Australia
Voyage en couple
21 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JH
Séjour de 2 nuits en juillet 2019
Réponse de Rusdiana le 22 juil. 2019
Dear Mr/s JH
Greetings from The Payogan Villa Rresort & Spa
Thank you for choosing to stay at our resort as accommodation for your stay and we sincerely appreciate your time in sharing your valuable feedback on Expedia. Your feedback is essential in our continuous efforts to improve our product and services.
We are pleased to read that you had an overall pleasant stay experience and glad that you were given the best service by our team member. I will most definitely share your valuable feedback especially with Wayan, I am sure he and the team will all be very pleased to know that their dedication has been recognized.
Once again thank you for your kind appreciation and we are looking forward with pleasure to welcoming you back to The Payogan Villa Resort & Spa
Best Regards
Rusdiana
2/10 Horrible
ABDULMAJEED
6 juil. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
مخيف جدا للامانه وقديم
ABDULMAJEED
Séjour de 3 nuits en juin 2019
Réponse de Ferry-Resort Manager le 8 juil. 2019
Dear Mr. Abdulmajeed,
Warmest Greetings from The Payogan Villa Resort & Spa
First of all thank you for selecting us as our Holiday designation
Apologize for the unpleasant experience that you have found do not meet your expectation.
Appreciate your critical comment which encourage us to do better in the future
Indeed it is a big challenge for us being a resort located in the middle of rain forest which caused hotel look isolated and old. despite with its serene and relax ambiance
However we are keep doing maintaining in progress in order to provide good quality and services for our valuable client like your self and future guest.
Once again thank you and apologize we hope we could serve you better should you wish too come back for your future Holiday.
With kind regards
8/10 Bien
Voyageur vérifié
4 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Two night stay
Voyageur vérifié
Séjour de 2 nuits en juin 2019
Réponse de Rusdiana le 4 juil. 2019
Dear Our Valuable Guest
Greetings from The Payogan Villa Rresort and Spa
Thank you very much for staying with us and for taking the time to share your encouraging review . We are glad that you were happy with our hospitality and that you highly recommend us to this forum. Your positive feedback will deeply inspire our team to the highest level. We truly appreciate your feedback which is very important for our continuous improvement to make your stay even better on your next visit.
On behalf of the team, I am looking forward to welcoming you back to The Payogan Villa Resort & Spa in the near future.
Best Regards
Rusdiana