Piscine extérieure, parasols de plage, chaises longues

Avis sur Le Coral Beach Resort and Cafe

5 out of 5
Le Coral Beach Resort and Cafe
9/9 Moo 8, Na Toey District, Takua Thung, Phang Nga

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 36 avis sur 85." "
Note des voyageurs de 8 (Bien), d’après 24 avis sur 85." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 85." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 85." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 85." "

8,8/10

Propreté

8,4/10

Personnel et service

7,2/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

8/10 Bien

Stephane, Boissise-le-Roi

Voyage en couple
Les points forts : Personnel et service et équipements
Personnel adorable, petit déjeuner très correct, l’établissement est un peu vieillissant mais coté tranquillité vous êtes au paradis
Séjour de 21 nuits en janvier 2023

6/10 Satisfaisant

Cleone

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
In need of repair . Unsafe decking by nice pool. All is tired and needs some upkeep. Understaffed . Some staff helpful.
Séjour de 7 nuits en février 2024

6/10 Satisfaisant

Melody

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Vi skulle bokat något annat…
Inte som på bilderna och det kändes som att stallet är på nedgång tyvärr. Höll inte 5 stjärniga standard på verken service eller mat. Sparsam, ej påfylld frukost där vi fick säga till. De programmerade någons rumsnyckel till vårt rum. Poolen var lite smutsig och caféet som de skriver om var aldrig öppet. Plus för ok inredning, gymmet och väldigt sköna sängar!
Séjour de 3 nuits en février 2024

2/10 Horrible

Bie

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Stay away!
Outdated hotel, none of the pictures correspond with current reality. Cafe is unexistant, staff not fiendly and barely speaks anything other then thai. Terras around pool is rotten wood with sharp edges, pool lights are hanging out and with wires in the water. Can not imagine this to be safe! Food and drinks very expensive in the hotel and nothing else available in the surounding area. No acces to the beach from the hotel, only 3 poolbeds with matress. Spa is used as storage room. Breakfast is terrible, limited choise and the empty trays are not refilled. Room is clean, but barely some products as shown on hotel pictures. Not worth the price. Long time ago this probably was a great hotel, but that time has come and gone long time ago.
Pool light on bord of pool with wires hanging in the water
Pool sitting area in front of cafe
Room complimentary products
Former spa, now storage room
Séjour de 2 nuits en février 2024

8/10 Bien

Steven

Séjour de 2 nuits en janvier 2024

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst hotel i have stayed at
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Isabelle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean but a bit run down.
Nice hotel with close location to the beach. Unfortunately both the spa and kids room were out of service which we had looked forward to as we were Travelling with kids. The Cafe is Also shut down and so La Perla restaurant is the only option. Closest restaurant outside of the hotel is 800m Walk down the beach. The hotel is clean But some areas need maintenance. We did enjoy the kayaks on the river (fyi However is that only above 19 years of age are allowed to use them so we coudnt go with out kids.)
Spa is shut down and you are adviced to contact the front desk
Kids room out of service…
Bar out of service/not in use
Pretty sunset from the room
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

2/10 Horrible

matthew

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dreadful
Dreadfully run down !! Biggest problem is staff say its a 5* hotel !! See the photos. Owner really needs to give up hotels if they think this is 5* - dirty, old and breakfast buffet worst ever seen !!! The pool is so dirty and water green plus tiles missing all over teh place. Hotels.com HOW can you allow hotels to say 5* when they are not ?
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Markus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Markus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Sarah

Séjour de 7 nuits en décembre 2023

10/10 Excellent

PIRAYA

Séjour de 1 nuit en novembre 2023
Réponse de Le coral team le 19 nov. 2023
Thank you for your taking the time to leave your review and all your comment drive us to improve and we sincerely hope to welcome you back soon.Best Regards,

10/10 Excellent

Sonia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le Coral was a great place to stay if you’re looking for a quiet, relaxing stay. Can walk for miles on the beach, so lovely.
Séjour de 3 nuits en janvier 2023

2/10 Horrible

Ricardo

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really bad option
Bad and degradated hotel. Room with poor tv, uncomfortable bed, bad shower. The worst: food in this place. We had intoxication with the noodles shrimp. The pool had lights getting down inside water. The beach is beautifull, but full of rubish, plastic and much more. The hotel have 6 sunchairs at beach, surounded by plastic garbish. Breakfast is poor and you have to pay extra to get a coffee.
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Larisa

Voyage en famille
Everything perfect
Séjour de 2 nuits en novembre 2022

8/10 Bien

PATTANAPONG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022

6/10 Satisfaisant

Pipat

Séjour de 1 nuit en février 2022

4/10 Médiocre

Leo

Séjour de 1 nuit en janvier 2022

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en mars 2020
Réponse de Thip le 18 mars 2020
Thank you very much for your kindly rating us 5 out of 5. We are really much appreciated.

6/10 Satisfaisant

Trine

Voyage en famille
Les points forts : Propreté et confort de la chambre
fint hotell, men det passer ikke for barnefamilier
Kjempe fine og rene rom. Hotellet er ganske nedslitt i og rundt bassenget og under vann er det skarpe , steinete benker som ødelleger badetøyet når men sitter der. Det er også lett å skrape seg og få skrubbsår. Dette hotellet passer ikke så godt for barnefamilier på grunn av bassenget.
Séjour de 2 nuits en mars 2020
Réponse de Thip le 18 mars 2020
Dear Trine, Thank you very much for your recent stayed with us and for your rating us in Expedia. We're really glad to hear that you were enjoy with our room. Anyway, thank you for your mentioned about swimming pool, this might be help us to improving. Kind regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place for relaxing
Nice private beach. Good food, Good Breakfast, Nice room with seaview, Friendly staff with good service,
Séjour de 1 nuit en février 2020
Réponse de Thip le 12 févr. 2020
Dear our valued guest, Thank you very much for your recent stay with us and rating us via Hotels.com. We are really glad to hear that you were enjoy with our beach, food and staff. We look forward to welcome you again in the near future. Sincerely yours, Hotel staffs and management team

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en janvier 2020
Réponse de Thip le 24 janv. 2020
Thank you for your kindly rating us in Expedia and really glad to hear that you were enjoyed your stay with us.

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Romantik eller bara avkoppling
Vi blev uppgraderade till ett rum med pool access vilket gjorde att upplevelsen blev positivare. Allt runt omkring som en skön säng, trevlig personal och att vi var nästan helt ensamma på en härlig stor strand gjorde inte saken sämre. Det ligger lite avsides så tänker man sig uteliv och ett stort urval av resturanger är detta fel hotell. Önskar man avkoppling och en romantisk resa kan jag rekommenderar det.
Séjour de 1 nuit en décembre 2019
Réponse de Thip le 11 déc. 2019
Dear Mr.Peter, Thank you very much for your recent stay with us and we're really glad to hear that you were enjoy your stay with our room, staff and peaceful of the beach. We hope to welcome you again in the near future. Sincerely yours, Staff and the management team

10/10 Excellent

Jan Erik Thorsten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfekt sted at starte eller slutte sin ferie
Away Phuket er et virkelig dejligt sted at tilbringe nogle dage. Her er ro og næsten ingen andre turister. Vi havde hele stranden for os selv, så langt øjet rækket. Personalet var meget hjælpsomme og ville gøre alt for at, vi fik det så behageligt som muligt. Deres mad smagte rigtig godt, både morgen, middag og aften. Vi kan anbefale at låne en af deres kanoer og pladdel på floden.
Séjour de 2 nuits en novembre 2019
Réponse de Thipyarat P. le 30 nov. 2019
Hi Erik& Lise, Thank you very much for your recent stayed with us. We're really glad to hear that you were enjoyed with our hotel, private beach, food and friendly staff. We do hope to have a chance to welcome both of you again in the near future and enjoy your couple weeks in Phuket.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Sehr nettes, modernes, gut ausgestattetes Hotel. Riesiger Pool. Ausgezeichnetes Preis-, Leistungsverhältnis. Lage etwas abgeschieden. Kein Schatten am Strandbereich. Strand nur über eine Pontonbrücke erreichbar. Sehr gutes Essen.
Séjour de 1 nuit en mars 2019
Réponse de Heng Kh. le 9 avr. 2019
Dear Valued Resort Guest, Thank you very much for your share your nice experiences stay at Le Coral Hideaway Beyond Phuket, we are appericated and hope we will welcome you return in future. Wishing you have a Great time. Best regards,

4/10 Médiocre

Voyageur vérifié

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Rotten and in dire need of refurbishment. Unbelievable broken.
Séjour de 2 nuits en mars 2019
Réponse de Le Coral Sale & Reservation Team le 18 mars 2019
Dear Guest, Thank you for your feedback and taking the time to post your comments. We should love more specific area/thing, which is shortfall from your expectation this time. We pride ourselves on our service and the high quality standards we maintain, and would like to make things right. Sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2019
Réponse de Heng HK. le 15 mars 2019
Dear Guest, Thank you very much for your kind feedback, We are appreciated, Wishing you have a Great Holiday. Best regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le Coral Hideaway
Stayed for 8 days and this hotel is definitely a hideaway from the busy streets down in the south. It's perfect if you want to get away from everything, but it's a little bit of a hustle if you wanna go and see something else, though you can lend a bicycle and get a round. It's pretty close to the nice beach club Baba Beach, that has great dj's playing on the weekends. Staff is nice and friendly, the pool area is big and the view from the balconies are great. Would stay here again, but maybe for less days.
Séjour de 8 nuits en février 2019
Réponse de Heng le 21 févr. 2019
Dear Guest, Great day, Thank you very much for your kind feedback, agreed with you all about the hotel location, if you real need recharge your energy our Le Coral Hideaway Beyond Phuket that is. Fresh and Real on the beach, no any construction, no any bar club near by, will make you real holiday. May we wishing you, Have a good time. Best regards, Sales & Reservation Teams.

10/10 Excellent

Heinrich

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2019
Réponse de Heng le 13 janv. 2019
Dear Heinrich on, Greeting from Le Coral Hideaway Beyond Phuket, Thank you very much for your feedback, we will search and develop our service, Please note that your saying is important to us. Enjoy your holiday time.

8/10 Bien

Brian, Hong Kong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good location, right next to the beach side with good facilities.
Séjour de 1 nuit en juin 2018
Réponse de Heng le 4 juil. 2018
Dear Brian, Greeting from Le Coral Hideaway beyond Phuket. Good day, Thank you very much for your kind feedback, we trusted the Experiences at Le Coral Hideaway Beyond Phuket make your memorable in this trip. In any assistant or the information may need it, please do not hesitate to contact us. Have a pleasant time, welcome to return. Best regards, Buraheng KH. Resort Teams.

8/10 Bien

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel, only one complaint..
I stay here routinely. Only complaint is that the air conditioning in some rooms seems barely sufficient cool the room. Staff are great.
Séjour de 4 nuits en juin 2018
Réponse de Heng le 2 juil. 2018
Dear Jeff, Greeting from Le Coral Hideaway Beyond Phuket. Thank you very much for your information as your message we will monitor and prompt service. the others of Resort facility please do not hesitate to inform us, we are appreciated to assist all resort guest. as out guest Stay with nice experiences. Wishing you have a good time. Welcome return. Best regards, Buraheng Kh.

6/10 Satisfaisant

Thanakorn, กรุงเทพ

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
โรงแรมเก่า อยู่ใกล้หาด ห้องพักสะอาด เงียบสงบ
เข้าพักห้อง family ที่นี่เป็นโรงแรมเก่า อยู่ใกล้หาด ถูกกั้นด้วยคลองเล็ก ๆ สิ่งอำนวยความสะดวกครบครัย มีจักรยานให้ใช้ฟรี อาหารเช้าโอเคระดับนึง แต่ก็ยังไม่สุด มีบริการสปาในราคาที่ไม่แพงมาก แต่มีข้อที่อยากติคือ ตอนเข้าพักดันได้ห้องที่แอร์เสีย เรียกช่างมาซ่อม 2 ที ก็ไม่หาย ทนร้อนอยู่ 3-4 ชั่วโมง ไม่มีความสุขกับการพักผ่อน ต้องแก้ไขปัญหาเองโดยการขอย้ายห้อง รู้สึกไม่ค่อยประทับใจ และคิดว่าจะไม่ไปพักที่นี่อีก
Séjour de 2 nuits en avril 2018
Réponse de Heng le 21 avr. 2018
เรียน คุณธนากร ทางโรงแรม ขอบคุณ สำหรับ ข้อติชม และ รู้สึกเป็น เกียรติ ที่ได้ รับใช้ ท่าน ณ ที่นี้ ทาง โรงแรมขอเรียน ชี้แจงว่า โรงแรม เรา เปิดบริการ ได้ ประมาณ สี่ปี ลักษณะ ของ การออกแบบ ดีไซน์ ในห้องพัก อาจจะทำให้ แขก มีตความรู้สึกว่า ไม่ทันสมัย ส่วนภายนอก ตัวอาคาร เนื้องด้วย ติดทะเล ไอน้ำทะเล มีส่วน ให้ สภาพของอาคาร มอง ดูแล้ว ไม่ โดดเด่น แต่ ทั้งนี้ เรามีตารางการปรับปรุง ประจำปี ซึ่งจะเป็น สองระยะ หน้าฝน ( ปรับปรุงภายในห้องพัก) และหน้าร้อน ปรับปรุง ภายนอกอาคาร ส่วนระบบเครื่องปรับอากาศ เรา ต้องขออภัย ที่ทำให้ ท่าน ไม่สะดวก เนื่องจากการเกิดเหตุขัดข้อง เครื่องปรับอากาศ ทาง โรงแรม หวังเป็น อย่างยิ่งว่า ได้รับใช้ ท่าน ในอนาตต ขอแสดงความนับถือ Heng KH. Sales & Marketing.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is a bit remote, but this was fine with us since we were with a large group staying in a variety of nearby accommodations. The free bikes were helpful. Breakfast was good with excellent service. (This was the only meal we had at the hotel.) Our room was spacious, although it did have a lingering cigarette smell, and the large bed comfortable. The bath towels were huge! We were happy with staying on a higher floor so we could have ocean views. The levels of English vary from employee to employee. Be sure to check a variety of transport services to find the best price. Overall, it suited us for a lovely weekend get-away.
Réponse de Le Coral Management Team le 16 avr. 2018
Thank you for sharing your positive review here. Our team is glad to know that we were able to offer you all a great holiday. We are look forward to service you again and please feel free to contact us if you would need assistance. Warmest regards,

10/10 Excellent

Shoji

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
周辺にはビーチ以外何もないです。
Réponse de Le Coral Management Team le 16 avr. 2018
Thank you for sharing your positive review here. Our team is glad to know that we were able to offer you all a great holiday. We are look forward to service you again and please feel free to contact us if you would need assistance. Warmest regards,

8/10 Bien

ben

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Amazing shower and comfy bed
Hotel was ok, great shower and comfy bed but management needs improving, no welcome or bell boy, for breakfast anyone can just walk in nobody around seating or checking. bird poop on sun beds and haven't cleaned in weeks etc... 2 star hotel with 5 star location
Réponse de Heng le 21 avr. 2018
Dear Ben, Greeting from Coral Hideaway Beyond Phuket. Thank you very much for your feedback, the some point do as check it, some point that is our concept, the hotel ranking as standard. Please do not hesitate to contact us if do have any comment, all guest most welcome and listen. Hope that welcome you in future. Best regards, Heng KH. Sales & Marketing teams.

8/10 Bien

Brenton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A relaxing stay, great staff clean and tidy!
Séjour de 4 nuits en mars 2018
Réponse de Pla le 22 mars 2018
Dear Customer Brenton, Thank your for sharing your feedback of your stay here. our pleasure to knew that you enjoy your stay at our beach resort. We are looking forward to welcome you again in your next holidays. Warmest regards, Management Team

10/10 Excellent

timm dr.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sorgenfrei in Einklang mit dem Meer.
eine Oase der Ruhe in einer unberuehter Natur. Wenn man keine Ablenkung braucht , ist man hier gut aufgehoben. Prestige suite mit pool ist das ultra-angebot.
Séjour de 4 nuits en mars 2018
Réponse de Pla le 19 mars 2018
Dear Customer Timm, Thank you for your good comment here. our pleasure to knew that you have a pleasant stay at our resort . We do hope you will consider returning for your next holidays and give us the opportunity to be of service again. Warmest regards, Hotel Management.

6/10 Satisfaisant

Chloe

Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Réponse de Pla le 19 mars 2018
Dear Customer Chloe, Thank you for rate us. We do hope you will consider returning for your next holidays and give us the opportunity to be of service again. Warmest regards, Hotel Management.

4/10 Médiocre

foodiecouple, Hong Kong

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Pooly maintained
We stayed here for 2 nights over a weekend getaway. The upside of this hotel is that the staff are really nice, friendly and helpful. During our stay, we were a big group waiting for a pre-arranged van to come and pick us up to a venue. The pre-arranged van was late, and the hotel immediately arranged transportation for us. However, it is extremely disappointing and to see that a hotel that has such a good potential is now poorly maintained. The door of our room failed to recognise our room key card every time when we would like to go back to our room. It then worked fine again after the hotel changed the key card for us. This happened for like 8 times during the 2 nights stay!!! We need to go down to the reception to change get a workable key card every single time which really pissed us off. The breakfast was another disappointment. Very limited choice and poor quality. We thought the hotel was a 4-star hotel, but we would say its 3-star max.
Séjour de 2 nuits en février 2018
Réponse de Pla le 19 mars 2018
Dear Customer : foodiecouple. Thank you for sharing your feedback during your stay with us. Please accept our sincere apologies for the issues that you have come across our service while you stayed at our resort. we have taken your comment and we assure that all issues have been direction to respective department for improvement. Would be glad if we can have a chance to welcome you again, so we could show you the changes that we have done as your comment. Warmest regards, Hotel Management

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect holiday
Wonderful, quiet location, very friendly staff and noce food. Perfect holiday.
Séjour de 8 nuits en janvier 2018
Réponse de Pla le 24 janv. 2018
Dear Customer Thomas, Thank you for your feedback ,we glad to know that you have a pleasant stay at our resort! We wish to welcome your once again in your next holiday. Warmest Regard; On behalf of Management Team

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lækkert og helt privat
Lækkert hotel beliggende på stranden. Kun natur i nærheden, en udmærket seafood restaurant lidt længere ned ad stranden. Perfekt til total afslapning.
Séjour de 9 nuits en janvier 2018
Réponse de Sompit Thatchan le 17 janv. 2018
Dear Thomas Greeting from Le Coral Hideaway Beyond Phuket Thank you for review.we are glade to hear from you. we are happy to be welcome you back again in the next opportunity. Best regards Le Coral Hideaway Beyond Phuket Team

6/10 Satisfaisant

Dan, Austin, TX

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Training
The entire staff was in training uniforms. The staff was unsure about what restaurants and bars were open. We were put in the wrong room and had to change rooms. Once we got to the new room the a/c did not work.
Séjour de 1 nuit en janvier 2018
Réponse de Buraheng Khoelaec. le 11 janv. 2018
Dear Guest, Greeting from Coral Thailand, Thank you very much for your kind feedback, We acknowledge and aware, as in this season a lot of college trainee on live training, we are sorry during of check in time make you not comfort, During of stay with us, we trusted your have good time. We trusted you come return to us, please do not hesitate any assistant will return to you. Have a pleasant time. Best regards, Buraheng Khoelaec. Sales Teams.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Highly Disappointing
Highly disappointing. Hotel bills itself as 5 star beach resort and it isn't. Upon arrival we were rushed through an outdoor dirty dark hallway to our room. Room was spacious, but worn and slightly dirty, uncomfortable furniture, garish design, and bathroom lacked privacy. Similarly, the beach is disappointing, separated from the hotel by a canal. Same for the food, ok, but not for an establishment that bills itself as 5 star resort. Staff were hit or miss, with some eager to help and some treated us like a nuisance. Oh, and for some reason the hotel doesn't believe in hand soap. We requested hand soap for bathroom in our room and was told that there was none in the hotel - we ended up washing our hands with shampoo. If there was any positive it was the staff member in restaurant who went out of his way to ensure we received customized food we requested, and a driver who was genuinely helpful, friendly, and polite.
Séjour de 3 nuits en décembre 2017
Réponse de Buraheng Khoelaec. le 8 janv. 2018
Dear Guest, Greeting from Coral Group, Thank you very much for your feedback, we are sorry to here negative feedback from you, at here would like to inform you that, the hotel location is ready mentioned in exciting picture. the Photo is presented between hotel to beach, for the beach that is Natural beach under National park no any beach facility installed as Law condition.. ( You knew already how fresh beach) As room designed we can not do any as hotel designed, some guest accepted some of guest need privacy between, the warmed understood as a glass and facial to Ocean , might get warm in the after noon. for food we serve international menu, some of guest need special foods almost they order direct as a special requested. (Diabetic, allergic, Vegetarian) Sorry to here about the soap, actually in our standard is provided, assumed might be wrong communication or under stood from staff. . Definitely we are Thank you very much, we will improve and do all from gust feedback as Coral goal for cast to Hotel guest, We are happy if we get opportunity to welcome you again, Have a lovely time. Sincerely you. Buraheng Khoelaec. Sales Teams.

8/10 Bien

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Das Hotel liegt sehr abseits. Wenn man das mag - super. Die Strände sind eine Wucht. Hotelessen sehr lecker. Schöne ungezwungene Atmosphäre. Das Personal ist freundlich aber nicht zu aufdringlich.
Séjour de 7 nuits en octobre 2017
We appreciate that you enjoyed staying at Le Coral Hideaway.Our team is glad to know that we were able to offer you all great holiday.we look forward to service you again . Warmest regards, Le Coral Management Team

10/10 Excellent

Dale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
What a beautiful, well apointed hotel. We absolutely loved this place. This area is gorgeous. The Andaman is so beautiful here. We WILL come back here with more time.
Séjour de 1 nuit en octobre 2017
We appreciate that you enjoyed staying at Le Coral Hideaway.Our team is glad to know that we were able to offer you all great holiday.we look forward to service you again . Warmest regards, Le Coral Management Team

8/10 Bien

ang, London, uk

Les points forts : Propreté, personnel et service, confort de la chambre
Nice stay but the hotel is very quiet. Loved having access to a spa pool right outside my room. Feels close to nature having river running behind the hotel. Tip - the hotel airport transfer is overpriced.
Séjour de 6 nuits en juillet 2017
Réponse de Le Coral Hideaway Beyond, Phuket Management Team le 18 sept. 2017
Greeting from Le Coral Hideaway Beyond, Phuket! Thank you for your comment. We are so glad that you love to stay at our hotel. We are willing to hear your problem and are ready to develop. We are hopefully to welcome you back again.

8/10 Bien

M.D., Germany

Les points forts : Propreté, personnel et service, confort de la chambre
Pure relaxation
The hotel has a dream situation in the Natai Beach. We had the beach for ourselves alone. If one liked to explore Phuekt (50 km of distance), one needs a taxi or hired car. The hotel offers moreover little support for fair prices. There are hardly restaurants and shopping possibilities nearby. If one liked to experience what here one is wrong! But to rest it is a dream!
Séjour de 13 nuits en août 2017
Réponse de Management Team, Le Coral Hideaway Beyond,Phuket le 18 sept. 2017
Greeting from Le Coral Hideaway Beyond, Phuket! So thank you for your comment. Due to Natai Beach is a peaceful beach and surrounded by nature, so it's a great place to relax. However, we so apologize for your inconvenience. We would like to inform you that we have airport - hotel transfer, you can book our service before you are arriving. And finally, we are hopefully to welcome you stay at our hotel again.

10/10 Excellent

Kirsty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Such a special beautiful setting Room was fabulous, great decor and luxurious finishes Very comfortable bed :)

6/10 Satisfaisant

Andy, Bangkok

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Did not honor our reservation
Having booked 3 rooms six months ago we received an email the day before arrival telling us they were overbooked. They offered an upgrade or downgrade as two options. We took the upgrade with a free meal sweetener. The upgrade was really an underused suit which was not as nice as the pool rooms we had booked. The compensation for the room change was OK but it is so annoying to book well in advance and then be told your booking really does not mean anything. We will not be going back even though we are locals and live in Thailand. Reservations must be honored.