Harassment, suspect of taking away my cellphone du
Publié le 10 août 2017 sur Hotels
Very bad experience. 1. I heard that there were two German women were stabbed in a resort in South Sinai When I arrived the resort. 2. The restaurant manager asked me to have a drink in the hotel room, that is absolutely harassment for a female guest, and very offensive, very impolite, I refused. He ordered a waiter to stop me taking water from the water machine but other guests can have food, soft drink, coffee and tea. I was scared too, very scared. 3. When I was talking to the receptionist for arranging a taxi or hotel Limousine to the border, my Cellphone disappear. Strand beach resort told me that my cellphone is with that receptionist. The receptionist refuses pay on line but insist an international money transfer by wires, China control the foreign currency export. This is the only way the hotel accept. it is the 22nd date, they still refuse to return my cellphone back. I am very upset.
Commentaire laissé par : Direction de l'hôtel
14 août 2017
Dear Wai Lan
Please note that we did not take your phone, we have your phone, you have left it behind and asked us to send it by courier where you refused to pay the courier company or deposit the money in our account to pay for you.
Also, regarding the other experience mentioned, we have a lot of correspondence from your side where you thanked us for having such a wonderful stay, Rest assured that your phone is safe with us until you pay the courier fees.