Les notes se basent sur un nombre total de 13 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,5 sur 5
Recommandé par 92 % des clients
3,7 Propreté de la chambre
4,1 Services et personnel
3,5 Confort de la chambre
3,7 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4 sur 5
par un voyageur vérifié de North Vancouver, BC

Nice place to stay close to hiking/biking trails

Publié le 19 mai 2016
Les - : There wasn't a mini fridge or microwave in the room, but for an additional charge of $10 they delivered both to our room when we requested it.
Situation : Located within a mile or two of the Susanville Ranch Park which has about 30 miles of single track mountain biking trails and hiking trails. Beautiful
Friendly, helpful staff. Good breakfast included. Allowed us to check in early. Casino was fun too.
2 sur 5
par un voyageur vérifié

Hotel attached to casino.

Publié le 15 mai 2016
Les + : Hotel staff, casino attached
Les - : Food available.The café only has pastries and sandwiches. If you want a hot meal you need to eat in the brewery restaurant or drive. Frozen to buy?
Situation : Butte Lake and the cinder cone trail. Bizz Johnson trail
The desk staff and most of the other personnel were very professional and helpful. The rooms are basic and clean, however we slept in the second day and left the room at noon --and our room did not get cleaned because the cleaning staff go home at 1 pm. Also the lighting is very dim throughout the room. I don't think anything except in the bathroom is more than 60 watts. Had to read with my flashlight. We had breakfast and two dinners in the brewery restaurant. Some of the food is quite good including steaks and home fries, some really mediocre--hamburgers, coffee, and sausage. We asked for crispy bacon. When it arrived it was still pretty limp and my husband asked to have it exchanged for crispy slices. When we got it back it was all charred. The waitress told us that the cook put in in the deep fat cooker. Unacceptable, but after some discussion, they refunded us our breakfast.
4 sur 5
par un voyageur vérifié de greenville, ca

Comfortable hotel

Publié le 5 mai 2016
Les + : Rooms are very nice
Les - : TV could be satelite instead of cable...couldn't watch it.
Hotel was nice but coffee shop/restaurant was very slow.
4 sur 5
par un voyageur vérifié de Portland, OR

Nice, comfortable accommodations in Susanville

Publié le 1 mai 2016
Les + : Indoor pool, reasonably priced.
Les - : Television reception was static on every channel.
Very nice, comfortable rooms. Free breakfast and lovely, scenic area.
4 sur 5
par un voyageur vérifié de Oregon

Pleasantly Surprised

Publié le 12 avr. 2016
We were quite happy with our overnight stay at this hotel. The room was clean and updated. The check-in staff were very pleasant, as were the staff on the casino floor and at the bar. The casino is fairly small, but fun. The bar was decent with good microbrew options. We would recommend this hotel.
4 sur 5
par un voyageur vérifié

Quiet, but otherwise ok

Publié le 5 mars 2016
Room was not very clean. Found a press-on finger nail on the carpet... But the room was very quiet. Disappointed that there was not room service, given the folder in the room that said "room service" and the cost for the room...
3 sur 5
par Bill

Fishing Get away

Publié le 30 juin 2013
Les + : They had a great deli with sandwiches and coffee and drinks. The restaurant had good food for low prices.
Les - : The flooring was loud, and the carpet was in need of cleaning.
The room was nice. The beds were comfortable. Large tv with cable. The floors were very squeaky. I could hear the person above me walking. They had the special k cup coffee maker which is very nice. The towels were soft but water pressure in the shower was weak. The parking lot was very secure with cameras and security personnel.
4 sur 5
par Betty de Los Angeles, CA, USA

Great get away in Susanville.

Publié le 8 juin 2013
Les + : The beds was comfortable and of course the food was good.
Les - : Smoking was allowed.
Situation : The hotel is in the cut up in the hills.
I had a great stay and will stay there again! The food was excellent and the customer service was outstanding. Oh! I forgot to mention my sister won on the slot machines. :)
5 sur 5
par un voyageur vérifié

Much more than satisfactory...

Publié le 25 juin 2012
We would definitely stay there again. The location was good, the room was nice and very clean. I especially appreciated the Keurig coffeemaker. And the wildlife prints throughout the hotel were beautiful.
3 sur 5
par Gerry de Red Bluff, CA

Softball Tourney Trip

Publié le 29 avr. 2012
Les + : Location, restaurant and casino if you like to gamble
Les - : The bedding and the mold smell in the bathroom
Situation : Quiet location and easy access. Little difficult to find not enough road advertisement
It worked well for what we were in Susanville for and was close to the College. Getting to the non smoking section of the restaurant the smoke smell was terrible. The restarant had decent food and all the staff we dealt with were very nice. We were on the second floor and all the sounds from the room above us were heard and since they came in their room in the middle of the night it was disturbing. If we have the need to stay in Susanville again we will probably stay there.