Les notes se basent sur un nombre total de 14 avis vérifiés

4,6 sur 5
Recommandé par 100 % des clients
4,7 Propreté de la chambre
4,7 Services et personnel
4,6 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
par un voyageur vérifié

Publié le 25 févr. 2017 sur Hotels
Our room was exactly what we were looking for in a hotel. Impeccably clean and comfortable. Very quiet and the service top-notch.
Commentaire laissé par : Direction de l'hôtel
12 mars 2017
Thank you so much for the great review. We feel our customers should always feel they are getting What they have paid for. Clean quiet and friendly staff. Safe travels to you. See you soon.
5 sur 5
par Andrea

A great find!

Publié le 24 févr. 2017 sur Hotels
Check in was friendly and felt like I was coming home. Room was comfortable and clean. Next morning we were surprised to see that the snow had been cleaned off our vehicle - a nice surprise! :) Great price for a cute little gem. Will definitely repeat our stay here when in the area.
Commentaire laissé par : Direction de l'hôtel
12 mars 2017
You deserve to not have to shovel snow off your car. It is our honor to cater to great clients like you. Spring is coming.
5 sur 5
par marc

Publié le 1 févr. 2017 sur Hotels
I booked this hotel at the last minute, and i knew nothing about this place. It is owned and operated by a couple, they were very helpful and very friendly, rooms were very clean, you get a full pot of coffee with real cream, microwave and fridge in the room. We received 1 inch of snow that night, when I was checking out, the owner had already cleared the snow off my truck. The price is very good for the service we received, if you are looking for a hotel that has good service, clean rooms, and affordable, i recommend this hotel
Commentaire laissé par : Direction de l'hôtel
12 mars 2017
Thank you so much for the great review. I am so happy we contacted a local used car dealer to get these great car squeegee. Our goal this year is going to be some sort of plow so we can stop shoveling the parking lot. Thank you for helping us with our cause.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de New York

Good alternative to the old chain hotels in town

Publié le 14 nov. 2016 sur Orbitz
Situation : 20 minutes from SUNY Potsdam and Clarkson
Blue Spruce is a good alternative to the chain hotels in town. We found this motel through Orbitz when looking for a place to stay while visiting SUNY Potsdam. While nothing fancy, the room was large and well kept. The owner was very nice and accommodating.
Commentaire laissé par : Direction de l'hôtel
11 déc. 2016 par Gina From Massena, Direction de l'hôtel
Thank you Orbitz for this fantastic Client. Mike and I are very grateful for college functions. We appreciate you supporting our family owned and operated Motel. Look forward to accommodating you in the future.
5 sur 5
par un voyageur vérifié de Brockport, NY

Publié le 4 sept. 2016 sur Hotels
The room was spacious with many amenities and very clean! Very friendly staff and owners! Lovely area outside with a grill and picnic area.
Commentaire laissé par : Direction de l'hôtel
9 sept. 2016 par General Manager, Direction de l'hôtel
Thank you so much for the wonderful review. We are thrilled you appreciated our amenities. we are in the works of adding outlets and USB ports above end stands for added convenience. Look forward to seeing you again. Gina and Mike
5 sur 5
par Kim de Bronx

Home away from home

Publié le 31 août 2016 sur Hotels
The owners were very sociable. It was as if we had known each other and was catching up with loss time. The room in which we stayed was designed in the way you would design your own room at home with comfort.
Commentaire laissé par : Direction de l'hôtel
3 sept. 2016 par General Manager, Direction de l'hôtel
Thank you so much for the wonderful review. We pride ourselves in my mom and dad's vision. Solid Oak Doors and Trim. My parents designed the Blue Spruce for comfort. Beds baths and beyond. Look forward to seeing you again.
2 sur 5
par Richard de Massena

A disappointing, expensive stay

Publié le 16 août 2016 sur Hotels
On a day that was oppressively humid and warm, there was no air conditioning that was able to be regulated. Room was expensive for value, though clean, and upon leaving early under these conditions, no refund nor credit for a future stay could be negotiated. This room was reserved for my son and guest while visiting me. The donuts they bought, however, were quite good.
Commentaire laissé par : Direction de l'hôtel
19 sept. 2016 par General Manager, Direction de l'hôtel
Mike and I are pleased we had a chance to talk on the phone with you after your review was posted. We are pleased you have decided to stay with us in the future. Mike and I look forward to making your next experience a 5 star experience. Thank you so much for your feedback. Look forward to seeing you soon.
4 sur 5
par Margaret de Albany

Clean, comfy, and kitchy!

Publié le 8 août 2016 sur Hotels
It doesn't have the same polished look or feel of a chain hotel/motel, but I had a better night's sleep here than I have at most Hilton or Marriott properties! My room was clean and super quiet, the mattress was comfortable, and I really appreciated the little details that made my stay that much better (a working (dusted!) ceiling fan, full-size coffee maker with good coffee, nice bath linens, etc.). The main office was also a gift shop with handmade items like t-shirt quilts and messenger bags made from old jeans. It was also the first place I've stayed in as an adult that gave me an actual key to my room - crazy! Unfortunately, the wifi was slow and unreliable even though I was close to the main office, and the cable didn't seem to work at all. I didn't realize these issues until the main office was closed, and I left before I could alert the staff in the morning. However - the internet is also terrible at my worksite in town, so I think it has more to do with the service provider. Overall, awesome motel - I will absolutely stay here again!
Commentaire laissé par : Direction de l'hôtel
12 août 2016 par General Manager, Direction de l'hôtel
Margaret, We let our housekeeper know of the fantastic impression she gave you. She takes pride in her job and believes in the "Mama Bear Approved" Mission. This coming Saturday I have my fingers crossed....we may be at the finish line with WI-FI, Cable properly functioning has been added to our housekeeping check list. We look forward to seeing you again and can't wait for you to enjoy the improvements.
5 sur 5
par Jean de Falling Waters, WV

Very nice family run motel.

Publié le 30 juil. 2016 sur Hotels
Great family run motel located in Massena.Spotlessly clean, spacious rooms, good water pressure, 12 cup coffee maker in the room, refrigerator, microwave, ironing board and iron. Quiet surroundings and pretty lawn with flowers and birdfeeders feeders. We would definitely stay here again.It beats the generic hotel/motel chains.
Commentaire laissé par : Direction de l'hôtel
par General Manager, Direction de l'hôtel
What a fantastic Review. So glad you were able to enjoy the summer ambiance around here. We strive to make a better name for Motels. Thank you again for your review.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Massachusetts

Great place to stay

Publié le 12 juil. 2016
We enjoyed our stay at Blue Spruce and would stay there again. The room size was good, the bed was comfortable and the shower was very good with plenty of hot water. They supplied us with everything we needed promptly. The owners, Mike and Gina, are down to earth people and very hospitable.
Commentaire laissé par : Direction de l'hôtel
8 août 2016 par Gina from Massena, Direction de l'hôtel
Thank you for your review. We were born and raised hospitable, but having guests like you make our job worth while.