Les notes se basent sur un nombre total de 8 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,5 sur 5
Recommandé par 100 % des clients
4,6 Propreté de la chambre
4,5 Services et personnel
4,5 Confort de la chambre
4,4 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
5 sur 5
par un voyageur vérifié de Brockport, NY

Publié le 4 sept. 2016 sur Hotels
The room was spacious with many amenities and very clean! Very friendly staff and owners! Lovely area outside with a grill and picnic area.
Commentaire laissé par : Direction de l'hôtel
9 sept. 2016 par General Manager, Direction de l'hôtel
Thank you so much for the wonderful review. We are thrilled you appreciated our amenities. we are in the works of adding outlets and USB ports above end stands for added convenience. Look forward to seeing you again. Gina and Mike
5 sur 5
par Kim de Bronx

Home away from home

Publié le 31 août 2016 sur Hotels
The owners were very sociable. It was as if we had known each other and was catching up with loss time. The room in which we stayed was designed in the way you would design your own room at home with comfort.
Commentaire laissé par : Direction de l'hôtel
3 sept. 2016 par General Manager, Direction de l'hôtel
Thank you so much for the wonderful review. We pride ourselves in my mom and dad's vision. Solid Oak Doors and Trim. My parents designed the Blue Spruce for comfort. Beds baths and beyond. Look forward to seeing you again.
2 sur 5
par Richard de Massena

A disappointing, expensive stay

Publié le 16 août 2016 sur Hotels
On a day that was oppressively humid and warm, there was no air conditioning that was able to be regulated. Room was expensive for value, though clean, and upon leaving early under these conditions, no refund nor credit for a future stay could be negotiated. This room was reserved for my son and guest while visiting me. The donuts they bought, however, were quite good.
Commentaire laissé par : Direction de l'hôtel
19 sept. 2016 par General Manager, Direction de l'hôtel
Mike and I are pleased we had a chance to talk on the phone with you after your review was posted. We are pleased you have decided to stay with us in the future. Mike and I look forward to making your next experience a 5 star experience. Thank you so much for your feedback. Look forward to seeing you soon.
4 sur 5
par Margaret de Albany

Clean, comfy, and kitchy!

Publié le 8 août 2016 sur Hotels
It doesn't have the same polished look or feel of a chain hotel/motel, but I had a better night's sleep here than I have at most Hilton or Marriott properties! My room was clean and super quiet, the mattress was comfortable, and I really appreciated the little details that made my stay that much better (a working (dusted!) ceiling fan, full-size coffee maker with good coffee, nice bath linens, etc.). The main office was also a gift shop with handmade items like t-shirt quilts and messenger bags made from old jeans. It was also the first place I've stayed in as an adult that gave me an actual key to my room - crazy! Unfortunately, the wifi was slow and unreliable even though I was close to the main office, and the cable didn't seem to work at all. I didn't realize these issues until the main office was closed, and I left before I could alert the staff in the morning. However - the internet is also terrible at my worksite in town, so I think it has more to do with the service provider. Overall, awesome motel - I will absolutely stay here again!
Commentaire laissé par : Direction de l'hôtel
12 août 2016 par General Manager, Direction de l'hôtel
Margaret, We let our housekeeper know of the fantastic impression she gave you. She takes pride in her job and believes in the "Mama Bear Approved" Mission. This coming Saturday I have my fingers crossed....we may be at the finish line with WI-FI, Cable properly functioning has been added to our housekeeping check list. We look forward to seeing you again and can't wait for you to enjoy the improvements.
5 sur 5
par Jean de Falling Waters, WV

Very nice family run motel.

Publié le 30 juil. 2016 sur Hotels
Great family run motel located in Massena.Spotlessly clean, spacious rooms, good water pressure, 12 cup coffee maker in the room, refrigerator, microwave, ironing board and iron. Quiet surroundings and pretty lawn with flowers and birdfeeders feeders. We would definitely stay here again.It beats the generic hotel/motel chains.
Commentaire laissé par : Direction de l'hôtel
par General Manager, Direction de l'hôtel
What a fantastic Review. So glad you were able to enjoy the summer ambiance around here. We strive to make a better name for Motels. Thank you again for your review.
5 sur 5
par un voyageur vérifié de Massachusetts

Great place to stay

Publié le 12 juil. 2016
We enjoyed our stay at Blue Spruce and would stay there again. The room size was good, the bed was comfortable and the shower was very good with plenty of hot water. They supplied us with everything we needed promptly. The owners, Mike and Gina, are down to earth people and very hospitable.
Commentaire laissé par : Direction de l'hôtel
8 août 2016 par Gina from Massena, Direction de l'hôtel
Thank you for your review. We were born and raised hospitable, but having guests like you make our job worth while.
5 sur 5
par Cindy de Houston

Publié le 26 juin 2016 sur Hotels
The room was really big. The room could use more light. There was little to no natural light and only two small lamps. The beds were very hard too. However, it was quiet and there was space outside to enjoy the great weather.
Commentaire laissé par : Direction de l'hôtel
12 août 2016 par General Manager, Direction de l'hôtel
Cindy, We are glad you enjoyed our spacious room. Mike and I appreciate your ideas and take pride in listening to our clients. Thank you for choosing to stay with us and helping us make Blue Spruce Motel, "Just A Little Bedder.
5 sur 5
par un voyageur vérifié

Nice little find....

Publié le 30 janv. 2012
I took a chance and booked this room based on the other good reviews on Expedia. We were visiting Potsdam and no other rooms were available. The lady that owns the hotel was very friendly and accommodating. The room was very well kept, definitely worth the price we paid for the room. Usually you get what you pay for but in this case we got more.
Commentaire laissé par : Direction de l'hôtel
18 juil. 2016 par Gina from Massena, Direction de l'hôtel
I agree The Blue Spruce was a little hidden treasure. My husband and I are excited to continue with my mothers vision. Thank you for supporting local businesses.
5 sur 5
par un voyageur vérifié

The most beautiful motel room I have ever seen!

Publié le 17 nov. 2011
Situation : We were in Potsdam visiting Clarkson University. There were several sports competitions in the area and most of the hotels were sold out. By chance, I booked this motel. It was a half hour drive to campus but was well worth it. Very impressed.
It felt like an apartment. It was clean, wonderfully decorated. Every attention to detail. The towels were really thick and luxurious! Would stay again for sure.
Commentaire laissé par : Direction de l'hôtel
18 juil. 2016 par Gina from Massena, Direction de l'hôtel
Thank you for supporting our motel We are very honored guests like you don't mind a short travel for a great experience.
5 sur 5
par un voyageur vérifié de Tonawanda NY

Blue Spruce Motel was nice

Publié le 14 nov. 2011
Big rooms. Nice clean bathroom. Nice sized LCD tv. DVD VCR combo. Wireless Internet. King size bed. Coffee maker microwave and refrigerator in room. Would stay there again
Commentaire laissé par : Direction de l'hôtel
18 juil. 2016 par Gina from Massena, Direction de l'hôtel
Thank you soo much for the great review. You were a guest of my mothers. Wanted to let you know we have even made it just a little bedder since then. Thanks Again , Gina