Avis sur Bananaquit House, 7 bed luxury Piton View - Direct from Owner - Govt Certified
Avis
9,6
Exceptionnel
9,4/10
Propreté
Avis
1 mars 2024
Les points forts : Propreté
Séjour de 5 nuits en février 2024
2/10 Horrible
stephanie R.
3 janv. 2024
Les points forts : Propreté
No Luxury Experience
stephanie R.
Séjour de 6 nuits en décembre 2023
Réponse de VrboOwner le 30 janv. 2024
Hi Stephanie,
I am sorry that you didn't enjoy the villa at all, and apologise for the maintenance issues that were present. Since they have been brought to my attention they have been fixed.
The staff are flexible to the guests wants, if you wanted an earlier breakfast time you need only ask. The pictures do show that the property is open air on the main floor.
The house manager and I did communicate with you that the guests is responsible for food - and offered to pre stock the house as a service for you. Again - if you wanted a more substantial meal you can just ask.
The credit card fee is merely passing on the cost of the machine facility at the house - that is what we get charged. you initially indicated you would pay cash which doesn't carry the levy.
Finally the walk to the beach is documented on google maps as 12 minutes. I can only assume you took a wrong turn, and apologise that you didn't get the right directions.
We are sorry that you didn't have a positive experience and are glad we had a chance to talk through it.
10/10 Excellent
Detrica H.
18 juin 2023
Les points forts : Propreté
Thompson Family Vacation 2023
Detrica H.
Séjour de 7 nuits en juin 2023
10/10 Excellent
Bryce J.
17 mars 2023
Les points forts : Propreté
Family Week Trip
Bryce J.
Séjour de 5 nuits en mars 2023
8/10 Bien
Victoria B.
10 janv. 2023
Les points forts : Propreté
1st time to St. Lucia
Victoria B.
Séjour de 6 nuits en janvier 2023
10/10 Excellent
Briena A.
26 nov. 2022
Les points forts : Propreté
Great vacation
Briena A.
Séjour de 5 nuits en novembre 2022
10/10 Excellent
Karin H.
13 nov. 2022
Les points forts : Propreté
StLucia wedding and vacation
Karin H.
Séjour de 5 nuits en novembre 2022
6/10 Satisfaisant
John C.
4 août 2022
Bananaquit House
John C.
Séjour de 7 nuits en juillet 2022
Réponse de VrboOwner le 20 août 2022
Hi John,
Apologies if the place looked a little run down. We have had back to back bookings the last few months, unable to make reparations. We have blocked out all of September to do this and put the house straight. we would be happy to have you back again once the works is complete.
Best,
Sam
10/10 Excellent
james p., Evans, USA
30 juin 2022
Les points forts : Propreté
LOVE Banaquit!!!
james p.
Séjour de 7 nuits en juin 2022
10/10 Excellent
Bruce T.
12 juin 2022
Les points forts : Propreté
Great Time
Bruce T.
Séjour de 5 nuits en juin 2022
10/10 Excellent
Monica L.
17 mai 2022
Les points forts : Propreté
Amazing!! Priceless Memories!!
Monica L.
Séjour de 6 nuits en mai 2022
10/10 Excellent
James S.
2 mars 2022
Les points forts : Propreté
Wife’s 40th birthday
James S.
Séjour de 5 nuits en février 2022
8/10 Bien
Philip L.
29 nov. 2021
Les points forts : Propreté
Beautiful view
Philip L.
Séjour de 7 nuits en novembre 2021
10/10 Excellent
rebecca s.
5 juin 2021
Les points forts : Propreté
Making Memories
rebecca s.
Séjour de 8 nuits en mai 2021
10/10 Excellent
Lauren H.
20 avr. 2021
Les points forts : Propreté
Absolutely Amazing
Lauren H.
Séjour de 3 nuits en mai 2020
10/10 Excellent
Vicki S., North Canton, OH
22 mars 2020
Les points forts : Propreté
Wow...! I’m impressed!!
Vicki S.
Séjour de 7 nuits en février 2020
10/10 Excellent
Edward L.
9 févr. 2020
Les points forts : Propreté
Finally a villa worthy of me
Edward L.
Séjour de 9 nuits en janvier 2020
Réponse de VrboOwner le 26 mars 2020
Thank you Edward - we're glad you enjoyed your time and found us worthy!
4/10 Médiocre
Greg S.
8 janv. 2020
Family Holiday Trip
Greg S.
Séjour de 7 nuits en décembre 2019
Réponse de VrboOwner le 26 mars 2020
Whilst we understand that what you'd imagined and what you experienced were not aligned, for which we have given a more than reasonable refund for - we feel you have been harsh on the property in the review. The burst pipe could not have been predicted, and a plumber was out the moment the manager was made aware. There was also communication between yourself and the manager from 30 days before your stay via email, and you had his phone number during your stay. We don't like to smother guests, and most prefer to be able to settle into the property once they arrive. One refrigerator was out, but the ones that remained are functioning properly. Nonetheless we're sorry your holiday did not match your expectations.
10/10 Excellent
Pamela S.
26 déc. 2019
Les points forts : Propreté
Birthdays in Paradise
Pamela S.
Séjour de 7 nuits en novembre 2019
10/10 Excellent
Jennifer N.
1 déc. 2019
Les points forts : Propreté
Wedding week stay
Jennifer N.
Séjour de 6 nuits en novembre 2019
10/10 Excellent
Claire Mackay c., London
5 juin 2019
Les points forts : Propreté
Beautiful villa in a idyllic location
Claire Mackay c.
Séjour de 10 nuits en mai 2019
10/10 Excellent
Philip H.
29 mai 2019
Spacious and relaxing property with the best view on the Island.
Philip H.
Séjour de 6 nuits en mai 2019
10/10 Excellent
Dave R.
4 avr. 2017
Beautiful House with Wonderful Staff
Dave R.
Séjour de 5 nuits en mars 2017