This property has to be one of the shabbiest we have stayed in. The facilities, decor, rooms and breakfast areas do not deserve the 4* rating it has as a B&B. The walls, doors and floors were dirty and badly marked, the furniture was dirty, chipped and scratched. There were crumbs and bits of food over the chairs at breakfast. We have stayed in Doubletree by Hilton hotels before so are surprised at the condition of this property. We would not recommend or return to this property again. Itâs was terrible, if we could we would have given it a no star review!
Mould in the bathrooms, peeling paint, really dirty walls and very, very poor and limited breakfast for the price. Furniture in rooms very old and in disrepair.
The good point is that all staff are kind, helpful and pleasant.
This is a very large hotel, with plenty of available parking. The corridors leading to the rooms are in need of a bit of a refresh (and some Febreze).
The rooms are nicely laid out, with huge super king bed and a powerful shower.
Great to see that there are 6 EV charge points!
Team that really don't care about their guests.
Dinner was expensive for what you get, cold, uncooked and not edible.
The cooked breakfast was awful, half of items missing.
Great, convenient location for my needs. Only stayed one night but found all staff very friendly and helpful.
Only gripe was I could'nt figure out how the accessable shower unit worked. Failed to get it to supply any hot water, only cold
Clean rooms banging all night first night we stayed there couldnât get much sleep tried to complain they just told me they couldnât do anything about it
Would have liked more information about exactly how far out of central Sheffield it was as I was a newcomer to the area.
Didn't appreciate having to pay ÂŁ5 to book the pool!
Good breakfast - lovely sausages.
A decent hotel to stay in in Sheffield, lovely rooms and reasonable value. Some facilities are a bit dated but service from the hotel is great, staff are really good. MPW Steakhouse was slow, and when the food arrived some was cold but it was quickly rectified and the meal turned out good.
Hotel is a bit dated, especially for the cost. Breakfast was very poor. No scrambled eggs available, a staple of the breakfast buffet! Staff donât seem interested in customers. Lack of engagement. Unexpected charge on bill which reception were unable to explain and needed more time to investigation.
The hotel is looking a little tired, needs a bit of sprucing up but apart from that we had a good stay. Very friendly and efficient check in and lovely comfortable bed.