Les notes se basent sur un nombre total de 285 avis vérifiés

2,2 sur 5
Recommandé par 30 % des clients
2,3 Propreté de la chambre
2,4 Services et personnel
2,3 Confort de la chambre
2,1 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 8 févr. 2017
Nice very clean. Great service nice area not to loud
1 sur 5
par un voyageur vérifié de miami

The worst hotel I had ever stayed at

Publié le 2 févr. 2017
Les + : Really, nothing. The price? Not even...the location? yeah, it is right by the highway...and there is nothing arund it. It is a place for big trucks.
Les - : They could clean the room, and make it better looking.
Situation : There is nothing around this place. It is a place for truckers.
I am taking the time to write a review about this hotel so people know what kind of hotel this is. Don't bother looking at the pictures....they don't show how filty and unkept this place is.
1 sur 5
par un voyageur vérifié de Long beach

Buyer Beware

Publié le 27 janv. 2017
The owner/front desk/manager should not be involved with customer service. The hotel is disgusting and dilapidated and needs to be completely renovated. There was hair on the blankets and also the bathroom counter, the carpets are filthy and the walls are are dingy. The room stinks. After observing this fact for five minutes with two different rooms, the owner refused to refund my money so that I could stay elsewhere. Ended up shelling out additional money to check in to a nicer place that was only 10 more but so much better!!! Read the cancellation policy before reserving with expedia!!!! Never stay at the budget inn!!! Still have not received a refund or any follow up from hotel nor expedia. Wasted eighty six dollars. Would have rather handed it to someone in need.
3 sur 5
par un voyageur vérifié

I ended up too far from my event

Publié le 23 janv. 2017
Hotel room needs better lighting fixtures. Covering on chair had cigarette burns.
1 sur 5
par un voyageur vérifié de a

It was horrible , we couldn't use the Heather.

Publié le 20 janv. 2017
Don't use this hotel. The shower couldn't turn off they have to call a plumber to turn it off, the heather smell like fire. Every Time we turn it on the fire alarm go off. The bed is horrible. We had a bad experience over all. We will never use it agai.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Texas

Close to main freeway.

Publié le 14 janv. 2017
Really nice hotel. And good price..I ask to one of the staff person that need toprint a document and he offer help right away.. If travel to Santa Fe springs again in the future . This will be my place to stay .
Commentaire laissé par : Direction de l'hôtel
15 janv. 2017 par FRONT DESK , Direction de l'hôtel
Thank you very much for review.
1 sur 5
par un voyageur vérifié

don't go here

Publié le 13 janv. 2017
The walls were missing paper, the fire alarm went off for no reason in the middle of the night, bed sucks, tv was blurry. Just don't go to the hotel
3 sur 5
par un voyageur vérifié

Not as nice as it looks

Publié le 10 janv. 2017
Looks nice, decent interior but they don't maintain very well. I told them that a light was out, the fan in bathroom didn't work and the smoke alarm went off. I had to take the battery out because the reset button didn't work. It wasn't until the smoke alarm that I decided to complain. Two days later and they hadn't even put the battery back in! Breakfast was laughable. Train goes by and shakes the building.
1 sur 5
par un voyageur vérifié

Publié le 6 janv. 2017
Noisy noisy noisy, when train passes by feels like an earthquake... staff assumes you have stayed there before and profiles you as a bad customer before you even step foot on the property.
1 sur 5
par un voyageur vérifié

Bed bugs!!

Publié le 18 déc. 2016
Our hotel room had bed bugs and they refused to give us a new room even with the proof of them in the room!!! My friend and I were out $170 on vacation and had to get another hotel. I'm so disappointed. They should have done the right thing and given us a refund.