Châteaux à Santa Ana

« In general the room was cleaning tidy. I did not experience any bad surprise. »

« Our family recently stayed at this location. The unit sleeps 8 and there were 5 of us, although originally it was booked for 4 people. The owner (who lives on site) texted and asked how many people were staying. We told him 5 and he said we would have to pay an additional 25/day for the “extra” person.The listing never stated that they charged per guest. The property also did not accommodate 8 people at the table for a meal. There were only 3 chairs (one was broken). The living room had a small...

« The place was clean and the owner always responded to any questions I had. The parking is in a very tight spot so don’t have any thing bigger than a car. And there’s no other parking around the place. »

« Equipe assez peu sympathique dans la globalité. Vous n'êtes pas un client mais un délinquant potentiel, on vous demande une caution par carte bancaire de 200 dollars pour une nuit et si votre carte française ne fonctionne pas car leur terminal Cb ne sait pas les lire, à vous de vous débrouiller pour trouver du cash, pour la restitution du cash au départ, il faut attendre un contrôle de la femme de ménage. Chambre correcte et spacieuse, petit déjeuner avec ticket moyen. Dommage »

« Host was very helpful and responsive - brought us some warm blankets when requested. »

« No microwave. No fridge. No ice.. »

« Bonne hôtel, le jardin et la piscine très bien entretenu et reposant. Dommage, signé d humidité dans le haut de salle bain. »