Les notes se basent sur un nombre total de 1 344 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,6 sur 5
Recommandé par 94 % des clients
4,7 Propreté de la chambre
4,7 Services et personnel
4,6 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4 sur 5
par un voyageur vérifié de US

First Time in SF

Publié le 25 oct. 2016
Situation : Perfect location with great access to cable car for any location you want to go
Great location, Great staff, Great time Middle of everything and a great place to stay Room had a great view Will be back
5 sur 5
par un voyageur vérifié de England

Great hotel in great city

Publié le 25 oct. 2016
Les + : Everything
Les - : Nothing
Situation : Restaurant's and tourist places
Very enjoyable stay, not a modern hotel but everything worked, very clean. Sun deck overlooking the city was great, would definitely stay there again
3 sur 5
par un voyageur vérifié de US

Uncomfortable mattress, fancy surroundings

Publié le 22 oct. 2016
Situation : Location is great. There are little parks around and tons of places to eat awesome food.
If your back can weather all kinds of mattresses, this will be a great hotel to stay. Fancy inside with pleasant atmosphere and a lot personnel who are there to help. The bathroom has a window with a view of the mountains and is stocked with L'Occitane toiletries. There's a bar inside with what it seemed live piano music, but I didn't go inside. The location is awesome: there are tons of places to eat just down the hill. My wife and I enjoyed our stay there except the bed. It was either too soft or old. I opted to sleep w/o a pillow to level my body. But my wife had to sleep on the floor since she started to have a back pain in the middle of the night. That of course ruined our day, that's why I gave it 3 stars and won't recommend to my friends.
5 sur 5
par un voyageur vérifié de Scotland

Excellent hotel

Publié le 20 oct. 2016
Situation : Across the road from Grace cathedral with good access to Union square cable car stop right outside also park really good neighbourhood felt safe
Got an upgrade to one bedroom suite which was excellent staff and everything about hotel facilities were of the highest standard could not fault in anyway thank you to all for a wonderful 10 day stay
5 sur 5
par un voyageur vérifié

I love this place.

Publié le 19 oct. 2016
Upgraded to a suite for 75$ a night. Was perfect.
5 sur 5
par un voyageur vérifié

Publié le 12 oct. 2016
The hotel is well cared for and has great character. The staff were excellent, friendly, prompt and professional. Food was good at the restaurant.
2 sur 5
par un voyageur vérifié de California

Horrible greeting.

Publié le 3 oct. 2016
Arrived around 5-6pm on a Saturday night. No one was willing to help with luggage. They let us unload and then whisk away with the car to valet it. Yet not one person offered to help with our luggage. We hauled our belongings up the flight of stairs with full arms. Four of us that purchased a nights stay in two rooms. So we are looking around 900 dollars coming straight to them and no one wants to help. We grab the luggage cart and load up right in front of the front desk. Find our individual rooms per couple and after about 30-45 minutes they call my room saying we need to bring back the luggage cart that was sitting outside of our door. Went down to the bar and the bartender had a lovely attitude as well. I am shocked. Must have just. Even a bad night for everyone working.
5 sur 5
par un voyageur vérifié

Stylish hotel near Union Square, Chinatown

Publié le 20 sept. 2016
Les + : Large, comfortable room. Nice view of Grace Cathedral. The design and finishes were modern and artistic.
Les - : better soundproofing at the doors between units.
Situation : Good location to walk to both Union Square to the SE and Chinatown to the NE. Only 6 blocks or so in either direction, but they are hilly blocks.
This hotel had large, comfortable rooms. The toiletries just happened to be one of my favorites: L'Occitane's verbena scent. The only drawback was noisy neighbors, who could be heard clearly through the door connecting the units.
4 sur 5
par un voyageur vérifié

Old school charm, great location.

Publié le 19 sept. 2016
Great hotel and location. Old school charm and fantastic bar.
4 sur 5
par un voyageur vérifié

Excellent but...

Publié le 18 sept. 2016
Les + : Everything but
Les - : internet!!
The hotel is excellent but the internet is terrible. First, you had to pay for internet, which most top tier hotels include. Second, the internet you received was terrible. It consistently was unavailable. When available, it was slow - not close to high speed internet. It is unfortunate this became a distraction from an otherwise great hotel.