Les notes se basent sur un nombre total de 1 465 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,5 sur 5
Recommandé par 90 % des clients
4,7 Propreté de la chambre
4,6 Services et personnel
4,6 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
5 sur 5
par un voyageur vérifié de US

This is a stately hotel in a great location

Publié le 20 oct. 2016
The hotel is conveniently located to the convention center, Petco stadium, the Gaslamp District and the USS Midway Museum. I was there for five days. The room was always spotless and the staff was friendly. Lots of nice restaurants nearby.
3 sur 5
par un voyageur vérifié de niagara falls

Room service

Publié le 20 oct. 2016
Situation : San Diego has lots nearby!! Beautiful city.
Food not very good but very expensive. Do not use room service.
3 sur 5
par un voyageur vérifié de Carson City, NV

No Room Service!

Publié le 15 oct. 2016
Called for breakfast. Ordered the American breakfast, it included; eggs, potatoes, meat of your choice, toast and juice. I don't remember if coffee was included. When we placed the order my husband told them that we were sharing the breakfast, and that we would like coffee for 2. Breakfast came within their ETA. He brought up, egg, ham, potatoes, pot of coffee, one cup, enough sugar for 1 cup of coffee. This is what we did not get, Toast, juice, table ware, napkin, another cup, and what I though was normal for an upscale hotel, jellies, ketchup, tobacco, water. We let him know what was missing, and I also called room service. A few minutes later room service called to tell us that they had no orange juice. We are getting pineapple juice instead. A good 10 minutes later maybe more, they bring up, ORANGE juice, table ware and a napkin. So once again we ask for toast, a cup, and condiments. At least another 10 minutes later, they bring up the rest of what we need. Of course, breakfast was totally COLD. My husband calls room service to tell them that we expect an adjustment on or bill. She calls back to tell him that they will give us a 20% discount. Wow, how generous of them. When we go to check out, when ask how was everything. We let her know that room service was awful. She took the breakfast totally off our bill. Now for the good part. They maid was wonderful, and the valets were the best part. A big thank you to them. We won't be back!
5 sur 5
par un voyageur vérifié de Erie PA

Grear location and wonderful staff!

Publié le 12 oct. 2016
This hotel is a lititle more Victorian and dated than I'm used to,but that is the only negative. It is a clean,comfortable, friendly hotel that goes above and beyond to make their guest feel special. Their attention to detail and customer service is some of the best I've ever experienced!
5 sur 5
par un voyageur vérifié

Great location

Publié le 11 oct. 2016
Staff was very helpful and welcoming. We'd stay there again
5 sur 5
par un voyageur vérifié de Los Angeles, CA

Central location, great views, and opulent hotel.

Publié le 10 oct. 2016
Situation : Restaurant and bar hopping in the Gaslamp district or Little Italy. Marina/waterfront within walking distance. Hotel at corner of 2nd and C streets.
The hotel is beautiful, with an opulent and regal main lobby with stunning chandeliers. Sounds of live music drift into the main lobby during the evenings, as they often have live musicians featured in the piano bar. While I was there, they had a great Brazilian band including a singer, percussionist, guitarist, and saxaphonist/clairinetist. The piano bar is small but intimate and a perfect spot for a date night if you enjoy live music and muted conversations. Check-in was a breeze, as was check-out, and the hotel staff was generally very friendly and hospitable. As an Expedia Gold member, I was hopnig to receive an amenity during my stay since it was promoted as a VIP hotel, but I don't think I received one (they did give bottled water and nightly chocolates, but my guess is that they do that for all guests). The location is safe/secure, and the room I had on the 11th floor had a grand view of the downtown San Diego cityscape. The Westgate is a luxury hotel that I would recommend for anyone coming on business or for pleasure. I didn't have the opportunity to take advantage of any of the spa or fitness services, but it seemed like there are plenty of amenities for those looking to relax and enjoy some down time as well as those who are in town on business. Highly recommended! My only critique is that I wish the amenities promised at the time of booking were made apparent and delivered during my actual stay.
5 sur 5
par un voyageur vérifié de Los Angeles, Ca

Great hotel! No ice machines

Publié le 8 oct. 2016
Great Hotel! Close to Convention Center and Gaslamp Quarter!! I had a friend who brought a cooler and since there are no ice machines, we needed to order ice more than once a day, which was fine due to excellent staff service.
5 sur 5
par un voyageur vérifié de Nashville TN

Business conference at San Diego Convention Center

Publié le 6 oct. 2016
Les + : Historical details
Les - : plumbing fixtures (faucets)
Situation : Perfect locale.
Tea parties, absolutely beautiful building, food was great, very friendly people, great location. Door key was a bit confusing at first, bath fixtures didn't work very well.
5 sur 5
par un voyageur vérifié

Nice classic hotel.

Publié le 3 oct. 2016
Les + : The setting, the room and cleanliness.
Situation : Perfect central location!
Great experience with this hotel. Enjoyed our one night stay very much!
5 sur 5
par un voyageur vérifié


Publié le 28 sept. 2016
I loved this place and can't wait to go back! Pool facilities and staff are fantastic!