I contacted Vacasa with an email a few days prior to submitting this review. I gave them my full honest input of how I felt. I received a generic thank you, I will forward your email to the property manager. I gave this rental an overall 2 stars. You pay a high price cleaning charge, but AFTER you book this place you find out that YOU are responsible for removing the garbage you accumulate during your stay! Why am I paying a cleaning fee of this rate to be required to remove my own garbage? That makes me wonder if the place is actually cleaned by a VACASA employee...if it is cleaned by a housekeeper PRIOR TO EACH new guest, than WHY CANT THEY REMOVE THE GARBAGE? Again, you PAY for cleaning....they do offer you to drop your garbage off in Greenville at their office, 15 minutes away. HUGE inconvenience if you do not have the room, or are not heading that way, fortunately I did have room on my trailer. Also, the firepit was FILLED UP with old fire coals, which should be cleaned between each guest! The chairs by the dock are ready to fall apart at any moment, an old box of screws, and other miscellaneous items are here, and there on the deck railing. Also, the front light is burnt out, so if you come back in the dark, you need your cellphone light, or flashlight.....the thermostat on the wall is not even screwed on, everything we touched here felt as if it was going to fall apart if we werenât EXTRA careful. We know its a camp, and appreciate it, we too own a camp but in the Adirondacks of NY, so we understand what a camp is, but if you offer it for rent, put some care into it, and clean it up. Also, on our last morning, I walk over to the sink to pour a cup of coffee, and there is a guy sitting on the roof of the shed 25â away facing our direction....AWKWARD, get some curtains downstairs where they are NEEDED, not as secluded as its made to sound. Lastly, the checkout instructions included in the home guide after booking say one thing, where the refrigerator says another. Take time to update these things! Lastly, âChickadeeâ your tips envelope is obnoxious! I already paid a cleaning charge, Plus cleaned it prior to our checkout, so why would I tip you? My FiancĂ© was not amused with smell of this cabinâs interior, it smelt like mathane/propane...I wonder if it was due to the toilet that rocks side to side.
