Centre-ville de Puerto Vallarta - Cet hĂŽtel se trouve Ă moins de 10 minutes de marche des sites suivants : Ăglise Nuestra Señora de Guadalupe et MalecĂłn. Playa de los Muertos est Ă 1 km de distance.
Outstanding views from the rooftop terrace. Very walkable to nearby attractions (beachwalk, plaza, restaurants, nightlife, etc.) Cleanliness and decor of the rooms.
Property has no elevators, so be prepared for several flights of stairs. The surrounding area is not flat, so walkabout maybe arduous for some.
No prenotification about the next door construction, loud music and people talking starts from 7:00 am to 6:00 pm. No solution, no communication regarding this problem. The territory smells because no washroom in the construction area.
Host was not supportive or understanding. I personally reached out 2 weeks prior to arrival date to inform the owner of a family emergency. Asked owner if I could please get a refund. Owner said no. I requested could I move the date to 1 year later no. Could I move my stay to anytime later due to emergency no. Very disappointing and will share with all of my personal friends this information. It's sad that this owner does not understand empathy of life when things are out of my control. Customer service is gone Hotels.com agents were amazing and really tried to help me solve and they reached out to hotel owner as well. With no luck. Hotels.com was outstanding
Loved this place. The property itself is very beautiful and quiet and has a stunning view of the surrounding neighborhood as well as the ocean. I stayed in the Studio Olivo which was the perfect size for me as a solo traveler and had a large, very comfortable bed, as well as a nice balcony area. Do keep in mind this part of Puerto Vallarta is hilly, and Casa Pancha has a few floors and no elevators, so it may be strenuous on some travelers. Breakfast was simple but tasty and the rooftop pool was very nice. I would stay here again without hesitation.
We stayed in the room that was called Deluxe Queen room w/no window. I appreciated the lack of window otherwise it would have been really loud. It was still pretty loud (since there was a dance club directly above the hotel) but we were aware of this. They provide ear plugs. The cons of this room are, itâs right off reception which for me was a little uncomfortable. There were very few surfaces to lay stuff out. The bathroom had a open top so anytime one of us had to use the bathroom, for the private stuff, the other had to go out by the pool. Perhaps this wouldnât bother some people but I like to keep some sounds private. Other than that the location is in the heart of the action and very well maintained.
The front desk/host was not very helpful during our stay and after! They charged my credit card twice for the stay and didn't get back to me after I tried both calling and texting them. I also had some sort of leak with in the bathroom that they were unresponsive with. The only plus side is we were able to check out much later at 3pm without any additional charges which we were grateful for.
Newly built, well decorated with good aesthetic sense, small but feels like home, quiet street, easy access and a great roof top with small pool with a great view.
Loved it.
The property was very well located in el centro where you could walk to el malecon and many restaurants and to el mercado. I loved the pool area in the 4th floor with the beautiful view. However, the only downfall was the lack of hot water in the shower. Not too fun taking cold showers in the morning! lol. Besides that, beautiful place!