Les notes se basent sur un nombre total de 339 avis vérifiés

2,3 sur 5
Recommandé par 26 % des clients
2,6 Propreté de la chambre
3,1 Services et personnel
2,4 Confort de la chambre
2,1 Conditions de l'hôtel
Avis Expedia vérifiés
2 sur 5
par un voyageur vérifié

Pougkeepsie Inn

Publié le 11 oct. 2011 sur Hotels
Un peu rustique pour le prix mais confortable.
1 sur 5
par un voyageur vérifié

Hotel gave away my room

Publié le 28 juin 2017
Hotel gave my room away after I paid and was confirmed. Upon my Kate arrival I was told my room was no longer available. Unprofessional staff. No apologies give. No excuses given.
Commentaire laissé par : Direction de l'hôtel
11 juil. 2017 par Robert, Direction de l'hôtel
Hi I am sorry your room was not available after you had reserved it. I will look into this matter personally and find out exactly what happened. I do sincerely apologize for the inconvenience caused. Thanks Robert
1 sur 5
par un voyageur vérifié de New York

You promised me a room ,you booked it

Publié le 28 juin 2017
I got to to the room that you booked for me,they did not allow me to have the room I expect a full refund because you used my bank card and it was very hard sleeping in the streets with all my luggage
Commentaire laissé par : Direction de l'hôtel
11 juil. 2017 par RV, Direction de l'hôtel
Hi Adam I would like to know exactly what transpired. If you did not stay with us because of room unavailability we will ensure to not charge any fees. Robert
2 sur 5
par un voyageur vérifié de Brooklyn, NY

Old, tired facility.

Publié le 28 juin 2017
Les + : The location.
Les - : Remember your wake up call requests.
Situation : Decent location. Close to the park and other nice facilities.
Old, tired facility. Just stayed one night for a bike event in the area. I will stay somewhere else next year even though location was idea; very close to the start. They forgot my wake up call. Fortunately I had my phone alarm set
Commentaire laissé par : Direction de l'hôtel
11 juil. 2017 par RV, Direction de l'hôtel
Hi Bob Our priority since we took over the property is to make drastic changes on the services, amenities and infrastructure. I do hope you return some day and you are able to enjoy some of our newer and modern commodities. Robert
1 sur 5
par un voyageur vérifié de NoVa

Noisy AC. Near the highway.

Publié le 28 juin 2017
Depressing place. Run down. Felt like I could get bed bugs.
Commentaire laissé par : Direction de l'hôtel
11 juil. 2017 par RV, Direction de l'hôtel
Hi Marc Renovations are on their way. I do hope that we are able to accommodate you some day in the future and have you enjoy some of our improved services and make your experience a more satisfactory and enjoyable one. Thanks Robert
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de teaxas

We asked for quiete room. We got good night sleep

Publié le 6 juin 2017
Room was clean Staff friendly and helpful. We asked for late check out, They didnt charge extra. Near shopping option You got your money worth. Better than some motels twice the price!!
Commentaire laissé par : Direction de l'hôtel
14 juil. 2017 par Robert, Direction de l'hôtel
Hi Anna, I am glad you enjoyed your stay with us. Thanks for the complement on my staff. We do hope to serve you again in the future. Thanks for your feedback. Robert
2 sur 5
par un voyageur vérifié

Publié le 29 mai 2017
Les + : the price
The hotel was low quality and the mattress had mysterious big red stains. There was only a thin pad and a top sheet on it, and the room didn't quite seem clean. The room gave me bad allergies, and the water pressure was like a garden hose. We couldn't sleep due to the discomfort.
Commentaire laissé par : Direction de l'hôtel
11 juil. 2017 par RV, Direction de l'hôtel
We do take your comment seriously. Appreciate your feedback. We are committed in rectifying these claims. Robert
2 sur 5
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 4 mai 2017 sur Hotels
1 sur 5
par un voyageur vérifié

New Management, Horrible service

Publié le 22 avr. 2017 sur Orbitz
Les + : Not much.
Situation : We were visiting nearby family.
Booked a 3 night stay. When we returned the 3rd evening key card had been cancelled and room had not been cleaned. Desk told us it was their policy NOT to clean room if guest was not present. ABSURD, and no notice of policy. Also Continental breakfast was discontinued on 3rd morning. Not6 enough electrical outlets in room. Desk lamp not plugged in because TV and cable box plugged in. I don't know what new management plans, but it appears they have never run a motel before. Will not return at any price.
1 sur 5
par sil

I wouldn't go again.

Publié le 3 mars 2017 sur Hotels
The staff was great , the condition of the rooms was horrible. The blankets had cigarette burns in them, the heater didn't work very well.