Les notes se basent sur un nombre total de 704 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,1 sur 5
Recommandé par 48 % des clients
3,0 Propreté de la chambre
3,1 Services et personnel
2,4 Confort de la chambre
2,3 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
1 sur 5
par un voyageur vérifié

Well located but that's all

Publié le 24 juin 2016
New Esplanade is in a prime location but the advantage stops there. Needs a complete refurbish, peeling paint, non working aircon, uncomfortable old bed, torn sheets, cold room and very expensive parking. Not worthy of a listing with Expedia.
2 sur 5
par un voyageur vérifié

Rude reception. Rooms really need renovation

Publié le 22 mai 2016
Very disappointed overall as the location is great but this hotel needs a thorough renovation. The photo on the website of the reception certainly does not look like the reception I walked into.
3 sur 5
par un voyageur vérifié de Perth WA

Great View of Elizabeth Quay

Publié le 10 mai 2016
Nice old hotel... Could do with some renovations... But still a nice place to stay... Be aware of $100 bond you need to leave when checking in which doesn't get returned until 3-5 business days after check out
2 sur 5
par un voyageur vérifié de south australia

Good location

Publié le 1 mai 2016 sur Wotif
Les + : good location
Les - : renew all facilities
Very old facilities ,no fresh air,very poor shower.
1 sur 5
par un voyageur vérifié

extremely disappointed

Publié le 29 avr. 2016 sur Lastminute
Very rude concierge. Heater didn't work. Room stunk and the bed was so deteriorated. Very disappointed.
1 sur 5
par un voyageur vérifié

TV didnt work, room smelt like smoke bed not comfy

Publié le 26 avr. 2016 sur Wotif
TV didnt work, room smelt like smoke bed not comfy and there was mould on the shower curtain
2 sur 5
par un voyageur vérifié de Sydney

Old and rundown hotel

Publié le 17 avr. 2016 sur Wotif
Les + : Proximity to the city.
Les - : This hotel is old and tired and in need of updating.
Situation : Some nice restaurants nearby
Considering the price charged for the room this was not up to a standard that I would've expected. Tiles in the bathroom were cracked and or missing, carpet was stained and musty and generally the place is in dire need of an upgrade. If this is the New Esplanade Hotel I'd hate to see what the old one looks like.
1 sur 5
par un voyageur vérifié de Perth

Don't even bother.

Publié le 11 avr. 2016 sur Lastminute
Waste of money. Where to start. Carpark was creepy, likened to a dungeon. Bad smells throughout, from lift, halls & room. Room is outdated, in desperate need of repair & makeover. Beds were uncomfortable. Could feel the springs & really hard. Overall disgusting room. Opted to cut our losses & go home. Staff didn't seem to care that we weren't happy. Stay away.
1 sur 5
par un voyageur vérifié de Perth

Never again

Publié le 11 avr. 2016 sur Wotif
Les + : nothing
Les - : Professionalism of desk staff
Booked through WOTIF. On arrival we didn't have photo id so the manager refused to register us. The booking was in my name but the credit card was in my husbands name (same surname). We offered to pay in cash but he still wouldn't register us. He was rude and patronising to the point of being hostile. Went home to get ID and booked into another hotel. We never got asked for photo ID. I asked the manager why he hadn't asked for photo id and he said there was an element of common sense and discretion to the rules. It was our anniversary and the experience tarnished it a bit but the hospitality of the other hotel more than made up for it. I accept that the fine print states photo id required but we didn't see it and its never been an issue before.
4 sur 5
par un voyageur vérifié de Perth

Great location, dated building

Publié le 4 avr. 2016 sur Lastminute
Stayed for 2 nights. Was a great location and the room was clean. Bathrooms need updating and the loo needed a double flush each time. More than one spare blanket would have been nice but otherwise was great value for money