Les notes se basent sur un nombre total de 757 avis vérifiés

3,0 sur 5
Recommandé par 46 % des clients
3,0 Propreté de la chambre
3,1 Services et personnel
2,4 Confort de la chambre
2,2 Conditions de l'hôtel
Avis Expedia vérifiés
1 sur 5
par un voyageur vérifié

only thing going for it is the view....thats it

Publié le 15 janv. 2017
Les + : the view
Les - : everything needs to be improved
Situation : excellent
the whole hotel is extremely dirty even the lobby is in a poor state. my room had chipped walls and smelled like smoke. all the food i the room was close to expiry by a week or 2. i requested another room which they supplied on the 8th floor. not as bad as it was bigger but still the same dirty standards throughout. i had to hold the dirty kettle down just to get it to work. the elevators are so dirty you don't want to push the buttons. the walk way to the hotel from their carpark is a disgrace. walking past bins in an alley way to get get through the dirtiest door i have ever seen which takes you to the lobby.. i wanted to use a tissue to open the door. this is not an exaggeration... it is really dirty. will not go again unless a major revamp is done.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de perth

Great position overlooking the river

Publié le 18 déc. 2016
We had a deluxe rivervuew room. The view was great the room was ok. Double bed room for a king. Bathroom very tired needs an update. Also no breakfast offered .
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 8 déc. 2016
Very handy location parking a little pricy, friendly staff,
2 sur 5
par un voyageur vérifié

Publié le 24 oct. 2016
Les + : Proximity to Elizabeth Quay. Located centrally and easily accessible. Price of room should be cheaper to match the very basic nature of the room and then it may attract backpacker type people who would most like this room.
Les - : The pillows were like rocks; the bed was too small (appeared to be shorter than a normal bed); and the air conditioning was too cold; walls were very thin so talking in room next door and even their alarm going off at 6am could be heard very clearly.
1 sur 5
par un voyageur vérifié de Perth

Prime location wasted

Publié le 15 oct. 2016 sur Lastminute
Les + : Front reception staff were lovely and the location is ideal
Les - : Everything! carpet needs replacing, walls need painting, bathrooms need a good scrub if not full renovation, power points need to be added to rooms
Situation : Great location, short walk into the city or across to Elizabeth Quay. Public transport easily accessed
The New Esplanade Hotel, I think its time you changed your name to "The old Shabby run down badly needs a makeover Esplanade hotel!" I know its budget accommodation but seriously show some pride! *the shower curtains need replacing - mould is not a good look *if the vanity is cracked... time to replace! *power points people! All well and good providing a kettle but finding somewhere to actually plug it in was a challenge! I ended up using the hairdryer plug in the bathroom *oh that carpet is tragic, I'd hate to be elderly and unsure on my feet, trip hazard and lawsuit waiting to happen. *central heating??? It'd be great if it worked! Nearly froze my nipples off! Thank god they had a foot heater I could use (scary that this is obviously such a common issue that they have a supply of foot heaters!) *despite suffering no heating you still want to charge me for late checkout? If it wasn't for my late flight and lack of desire to sit at the airport for hours I'd have told you to shove it. The only good thing I can say is top location and lovely front reception staff on my arrival. Now I remember why I haven't stayed here in 7yrs... same issues then. Sorry you've done your dash with this paying customer. Perhaps its time you started reading these reviews and make some much needed upgrades
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Mandurah, WA

Not 'New' but old. Needs updating but clean, ok.

Publié le 10 oct. 2016 sur Wotif
Les + : Great location. Comfortable bed. Great view over Elizabeth Quay.
Les - : Needs updating. Plenty of hot water in the morning but not so hot at the end of the day.
Situation : Close to rail, bus, convention centre and opposite new Elizabeth Quay area. Central to everything in Perth.
3 sur 5
par un voyageur vérifié de Busselton

Well located, but property is very tired

Publié le 8 oct. 2016
Les + : Convenient location for a subsequent engagement
Les - : Property needs refurbishing
Situation : Close to Queen Elizabeth Quay
Price was good, but room and furnishings were worn and tired
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Good location to CBD

Publié le 7 oct. 2016 sur Wotif
Good location for the room price but parking cost was extra and was expensive.
1 sur 5
par un voyageur vérifié

Worse than a budget hotel!

Publié le 5 oct. 2016 sur Wotif
Les + : Staff were friendly. Location was great. No dead bodies left in the room.
Les - : Old, dirty, run down. Third world hotel. Our room was next to the elevator shaft
Situation : Great location
1 sur 5
par un voyageur vérifié de busselton

Left after one night.

Publié le 5 oct. 2016 sur Lastminute
Les + : location
Les - : complete renovation required
Situation : opposite Elizabeth Quay
Room was dusty, windows dirty, airconditioning didn't work, mattress was lumpy....bathroom needed a lot of work Reception staff were ok.