Les notes se basent sur un nombre total de 533 avis vérifiés

4,6 sur 5
Recommandé par 94 % des clients
4,6 Propreté de la chambre
4,6 Services et personnel
4,5 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Total bliss!

Publié le 22 févr. 2017
Les + : Beach and spa facilities
Les - : nothing to improve - just perfect
Situation : visit George Town for cultural experience
Perfect resort with excellent facilities. Helpful staff, amazing food.
Commentaire laissé par : Direction de l'hôtel
24 févr. 2017 par SLPenang, Direction de l'hôtel
Dear Anonymous, Thank you for sharing your feedback! We are pleased to hear that you had a wonderful stay with us. We hop to welcome you back again soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

最高

Publié le 21 févr. 2017
4泊しました。部屋は広く、清潔です。東南アジアありがちなシャワーのでかたや、温度に問題等はありませんでした。食事はルームサービスを利用しても、安いほうではないでしょうか。お酒が高いのはお国柄ですね。近くにランドリーサービスや食事は困りません。毎日、太極拳やヨガクラスなどを利用しました。
Commentaire laissé par : Direction de l'hôtel
24 févr. 2017 par SLPenang, Direction de l'hôtel
Dear Anonymous, Thank you for sharing your stay experience. We are happy to hear that you had enjoyed your stay at our resort. Looking forward to welcoming you back soon! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

What's not to like?

Publié le 20 févr. 2017
Les + : Everything!
Staff were always friendly and happy to help, the hotel was spotlessly clean. The breakfast selection was amazing with everything you could possibly think of. Ideal location at the end of the bay away from the hustle and bustle but within easy reach of the street markets, restaurants and a short (30min) ride into George Town. Would return and easily recommend this hotel to others!
Commentaire laissé par : Direction de l'hôtel
21 févr. 2017 par SLPenang, Direction de l'hôtel
Dear Anonymous, Thank you for sharing your feedback with us. We are pleased to hear that you had a wonderful stay experience at our resort. We look forward to delighting you again on your next visit to Rasa Sayang soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de sydney , australia

Wonderful

Publié le 12 févr. 2017
I really enjoy with my family and i will come back to this hotel
Commentaire laissé par : Direction de l'hôtel
15 févr. 2017 par SLPenang, Direction de l'hôtel
Dear Houjayroov, Thank you for sharing your stay experience. We are pleased to hear that you had an excellent stay with us. We hope to see you again soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
4 sur 5
par un voyageur vérifié de pernes les fontaines

Publié le 9 févr. 2017
Les + : belle piscine, beau jardin, petit dejeuner tres bien
Situation : Penang ne presente aucun interet hormis le quartier chinois et la ferme aux papillons
hotel impecable avec tres belle piscine mais à deconseillé pour les amateurs de nature. Environnement tres urbanisé et mer polluée. Dommage que les derniers 24h le service laisse à desirer et qui vous fait sentir que vous etes sur le depart.
Commentaire laissé par : Direction de l'hôtel
13 févr. 2017 par SLPenang, Direction de l'hôtel
Dear bambou, Thank you for sharing your stay experience with us. We have taken note on your comments and hope to see you again on your next vacation in Penang. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de 広州

ホスピタリティ抜群

Publié le 8 févr. 2017
3歳の娘と妻3人で5日間滞在しました。 1日だけホテルの無料シャトルバスを使いジョージタウン観光をして、それ以外はホテル内のプールとビーチで過ごしました。 ラサウィング宿泊の場合は朝食場所をアラカルト形式のフェリンギレストラン、ビュッフェ形式のスパイスマーケットを選ぶ事が出来ます。どちらのレストランも大変美味しかったです。朝食を沢山食べ、昼食を抜くというスタイルで過ごしました。 ホテルの全ての従業員が流暢な英語を喋り、朗らかな笑顔で応対して頂き大変気持ちが良かったです。 帰りの飛行機の関係でチャックアウトが朝6時でホテルレストランで朝食が食べられない旨をチェックアウト前日にホテルフロントに伝えた所、サンドウィッチ,フルーツを詰め合わせた朝食弁当を無料で準備して頂きました。 この気遣いに大変感動しました。
Commentaire laissé par : Direction de l'hôtel
13 févr. 2017 par SLPenang, Direction de l'hôtel
Dear AKN, Thank you for sharing your stay experience with us. We are absolutely happy to hear about your wonderful vacation at Rasa Sayang. Looking forward to welcoming you back! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Buffalo, NY

Fantastic beach resort

Publié le 7 févr. 2017
Les + : Location on the beach, decor, atmosphere, service
Les - : Enforcement of smart casual evening dress code and other rules posted clearly in English by the entrance to the cocktail lounge could be better. While
Situation : 30-40 minutes by taxi from center of Georgetown at the beginning of nice beach. Enjoy the resort, Except for nearby night market
Wonderful hotel in all respects. Good location at the end of a long, clean, sandy Batu Ferringgi beach (30 minutes by taxi from Georgetown and five minutes by foot from the night market). Beautiful tropical architecture, interior design and landscaping. Clean, modern, attractively appointed and well equipped rooms, strong A/C. Staff is not only attentive and friendly but also well trained, experienced and professional. There is no sense of crowds and clientele is a reasonable mix of all age groups. The Rasa Wing in which we stayed seems popular mainly with adult couples and their swimming pool is adults only. Their lounge offers a wonderful, elegant and quiet atmosphere during the cocktail hour between 5:30 and 7pm. The Garden Wing hosts a large breakfast buffet restaurant for guests from both wings. Food selection and quality is great and service abundant. We can also recommend incredible massages and treatments in the spa.
Commentaire laissé par : Direction de l'hôtel
7 févr. 2017 par SLPenang, Direction de l'hôtel
Dear Christooher, Thank you for sharing your feedback with us. We are happy to know that you had a wonderful stay experience at Rasa Sayang. Looking forward to welcoming you back for another delightful vacation soon! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de 東京

リーズナブル

Publié le 5 févr. 2017
若干ファミリーが多いですが、リーズナブルなリゾートが出来るホテルです。 レストランが少ないのが残念ですが、フェリンギグリルは大変美味しく、素敵なレストランでした。
Commentaire laissé par : Direction de l'hôtel
13 févr. 2017 par SLPenang, Direction de l'hôtel
Dear Anonymous, Thank you for your feedback. We are pleased to hear that you had a pleasant stay at our resort. We hope to see you again soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de 神奈川県

快適にすごせるリゾート・ホテル

Publié le 3 févr. 2017
Les + : 環境・設備
Les - : 日本人宿泊客が少ないせいか日本語を話せるStaffがいないのが残念です。ホテル・ジェンには昔から日本人Staffが常におり、その他のペナンの多くのHotel(シティテル、コプソーンetc)にもいるので、早急に日本語を話せるStaffの採用を望みます。
Garden WingのDeluxe Garden View Roomに8泊しました。Shagri-La GroupのRseort Hotelに相応しい環境、設備、朝食です。AustraliaやEuropeの年配の人が多くChinaの人が少ないので静かな環境で過ごせます。のんびりとプールの木陰のデッキで本を読んで過ごすのが希望の人には最適な環境です。夕食は近くのロング・ビーチ・カフェの屋台街に行きました。そこには各国の料理が揃っており2人で4~5皿の料理を食べて1,000円程度で十分満足します。又、ジョージタウンには無料のシャトルバスが運航されており、ガーニー・プラザで途中下車すれば色々な店があり、特に地下の大きなスーパーに行けば土産物やビール(これだけは、日本とほぼ同じ料金)が購入ができます。なお、大手スーパーはガーニー・プラサ以外にコムタ近くのガマに物が揃っています。朝食は(日本食は種類が少ないですが)中華・洋食・インド料理・デザートが揃っており、8回利用しました飽きる事はありませんでした。
Commentaire laissé par : Direction de l'hôtel
6 févr. 2017 par SLPenang, Direction de l'hôtel
Dear 湘南Old-Boy, We are happy to hear about your wonderful sta experience at our resort. We have taken note on your comments and wish to welcome you back to our resort very soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Singapore

Beautiful hotel and well maintained grounds

Publié le 31 janv. 2017
Front office staff very helpful in getting us an early room as we arrived early in the morning. She even took us to the room. Very professional. The only downside during our stay was on the 3rd day at the restaurant for breakfast, my napkin has a huge hole and looks very much frayed and old. The staff could have not missed it as it was folded neatly. Our room bed linen wasn't changed after the room cleaning. While I enjoyed the lion dance on Chinese new year, it could have been better if the general manager went all the way up to wish the guest and make her presence felt on that day. Overall, we did enjoy our stay.
Commentaire laissé par : Direction de l'hôtel
2 févr. 2017 par SLPenang, Direction de l'hôtel
Dear Josie, Thank you for sharing your stay experience with us. We appreciate your comment about the napkin and we have also taken note on the comment regarding the quality of the housekeeping service for further improvement. We hope to seeing you back on your next vacation in Penang. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa