Les notes se basent sur un nombre total de 431 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,5 sur 5
Recommandé par 93 % des clients
4,6 Propreté de la chambre
4,6 Services et personnel
4,5 Confort de la chambre
4,4 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
5 sur 5
par un voyageur vérifié de D

Lovely hotel & staff

Publié le 27 sept. 2016
If we had one negative it's the rubbish on the beach (broken glass) etc. Hotel is great, food is superb and staff are the friendliest we've ever encountered. Breakfast buffet was tremendous & catered for absolutely every nationality. Negative is the charge for golf. It should be free. Would recommend this hotel.
Commentaire laissé par : Direction de l'hôtel
28 sept. 2016 par SLPenang, Direction de l'hôtel
Dear mr & mrs Smith, Thank you for your feedback. We have taken note on the comments about the cleanliness of the beach and the charge of the golf. We are glad to hear that you had enjoyed the buffet selection at the breakfast buffet. Looking forward to welcoming you back to Rasa Sayang on your next holiday in Penang. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
5 sur 5
par un voyageur vérifié

Family holiday in Penang

Publié le 25 sept. 2016
The Shangri-la Rasa Sayang hotel is no doubt the best hotel on Batu Ferrangi beach. The staff are friendly and the facilities superb. There grounds over looking the sea are magnificent. The afternoon tea and happy hour benefits to the Rasa guests are a genuine treat. I would love to return back to this hotel soon
Commentaire laissé par : Direction de l'hôtel
28 sept. 2016 par SLPenang, Direction de l'hôtel
Dear zahir Huq, We are pleased to hear about your wonderful experience at our resort. Looking forward to seeing you again! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
5 sur 5
par un voyageur vérifié

Publié le 22 sept. 2016
Harun from hotel exceptional service. Spa amazing
5 sur 5
par un voyageur vérifié de Malaysia

Value for money

Publié le 20 sept. 2016
Les - : Besides Kids Club that cater for children below 12 years old, perhaps to add some activities that suits teenager.
Situation : Near to the night market and some local food stall. Starbucks and McDonalds are nearby too.
I love the buffet breakfast. Variety of choices. The room is clean and comfort. The service is good especially housekeeping. The hotel WIFI is good too. Overall it's a worth stay and value for money.
Commentaire laissé par : Direction de l'hôtel
22 sept. 2016 par SLPenang, Direction de l'hôtel
Dear Sam, Thank you for sharing your feedback with us. We hope to welcome you back to Rasa Sayang on your next visit to Penang! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
4 sur 5
par un voyageur vérifié

朝食も美味しくホテル内で十分遊べます

Publié le 20 sept. 2016
ビーチも近くプールで卓球やダーツなども楽しめすごく快適にすごせました。コンビニやレストラン、屋台にも徒歩で行くことができ立地も良かったです。
Commentaire laissé par : Direction de l'hôtel
20 sept. 2016 par SLPenang, Direction de l'hôtel
Dear piyomaru, Thank you for your comments. We are happy that you had an excellent stay with us. Hope to welcome you back soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
4 sur 5
par un voyageur vérifié de Hong Kong

Publié le 18 sept. 2016
Location is good, near the night market. Breakfast buffet is excellent, room overall is clean.
Commentaire laissé par : Direction de l'hôtel
20 sept. 2016 par SLPenang, Direction de l'hôtel
Dear HK, We are pleased that you had a lovely stay at our resort. Looking forward to your next trip to Rasa Sayang soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
5 sur 5
par un voyageur vérifié de australia

Hotel with everything

Publié le 18 sept. 2016
Les + : That there was a division between families and adult only areas which was the reason why this hotel was selected.
Les - : Everything was great.
Situation : The hotel was close to everything in Batu Feringgi with the night markets just out the front gates. Beach activities out the back.
We had a fantastic stay. The staff are all happy to assist in any way and are extremely friendly. The sporting and exercise facilities are in great condition and are plentiful. We particularly enjoyed the high teas and evening cocktails and canapés. The beds were comfortable and large and the room was spacious. The pool area was clean and as there were no children allowed in the Rasa wing pool, it was very quiet and relaxing. The children's pool area was clean and looked fun for families. There was a large variety of foods in the hotel as a whole and at very reasonable prices. I had my hair cut at the salon and was happy with the services there. A free shuttle was provided by the hotel in and out of Georgetown .
Commentaire laissé par : Direction de l'hôtel
20 sept. 2016 par SLPenang, Direction de l'hôtel
Dear lisa, We are so happy to hear about your wonderful stay at our resort. We hope to welcome you back for another wonderful experience soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
2 sur 5
par un voyageur vérifié de KL

5★Hotel??

Publié le 17 sept. 2016
I just stayed one night. How many times they've come in our room without any indication? Whenever we went out, they might have done room cleaning. It's too much service, we were really worried about security. Room was clean but walls might be too thin because noise from next door and upstairs was very loud. Low level live band also just made noise during dinner. Don't expect beach in Penan.
Commentaire laissé par : Direction de l'hôtel
20 sept. 2016 par SLPenang, Direction de l'hôtel
Dear Anonymous, Thank you for your feedback. We appreciate your comments and have taken note for the improvement of our services and facilities. We hope that you will come back to Rasa Sayang in the near future. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
5 sur 5
par un voyageur vérifié

さすがシャングリラです。

Publié le 15 sept. 2016
ラサウィングのプレミアルームに宿泊しました。さすが、シャングリラといったところです。 客室は広々としており、とても綺麗。外からは木々と遠目に海も見えました。アメニティは、ロクシタン。 また、ラサウィングのラウンジでは毎日15時〜16時にアフタヌーンティーを楽しめます。もちろん無料。 17時からは軽食をつまみながらお酒を楽しめるカクテルタイムも。 ラサウィング宿泊者専用のプールもあり、物静かな欧米系の老夫婦がビーチベッドでのんびりしていました。 また、朝食もラサウィング宿泊者専用のレストランでいただきました。美味しかったです。ビュッフェ形式ですが、メイン料理は自分で注文する形です。 こちらは、1日、ホテルでのんびりと何もせずに過ごす、ということが出来るホテルです。とても優雅な気持ちになれました。値段を考えれば、コスパは最強だと思います。
Commentaire laissé par : Direction de l'hôtel
20 sept. 2016 par SLPenang, Direction de l'hôtel
Dear D, We are happy to have you with us. Glad to know that you had a wonderful stay at our resort. We look forward to welcoming you back for another impeccable Shangri-La experience on your next holiday in Penang. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa
4 sur 5
par un voyageur vérifié de Singapore

Quality hotel right on beach

Publié le 13 sept. 2016
Les + : Great condition, great sea view from room, excellent food, outstanding spa.
Les - : I would probably stay in the Rasa Wing if I went again, simply to get away from all the little kids/families. They dominate around the big pool.
Situation : Night markets are just a walk away. Didn't go anywhere else on the island. It's a long drive from the airport.
This is a huge hotel but the facilities match the size, the staff were excellent at all places in the resort. The food was top quality and the buffet breakfast is very extensive. There were many families with smaller children screaming and fussing both in the restaurant and around the pool but if this doesn't bother you then it's a great resort choice. I had two spa treatments over two days and the spa is fabulous. Despite huge numbers of guests there were no queues for anything so I think they coped well on this public holiday weekend.
Commentaire laissé par : Direction de l'hôtel
15 sept. 2016 par SLPenang, Direction de l'hôtel
Dear Jill, Thank you for sharing your stay experience with us. We are pleased to hear that you had a lovely stay at our resort. Looking forward to welcoming you back to Rasa Sayang soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa