Les notes se basent sur un nombre total de 311 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,5 sur 5
Recommandé par 96 % des clients
4,6 Propreté de la chambre
4,5 Services et personnel
4,5 Confort de la chambre
4,4 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Sydney, Australia

Fantastic venue and amazing staff

Publié le 26 janv. 2016
Les + : Location, facilities, food and staff
Situation : Do an around the island tour for the day. Best way to see the islands main sites, such as Snake Temple, and Fishing villages. Monkey Beach by boat.
An awesome hotel and resort stay for a family. Beautiful grounds, great restaurants and helpful, happy staff made for an all-round fabulous stay in Penang.
Commentaire laissé par : Direction de l'hôtel
1 févr. 2016 par SL_Penang, Direction de l'hôtel
Dear Cheryl: Thank you for your review of our resort. We are pleased that you enjoyed your stay in Penang and got to see all the local attractions. We hope to have the pleasure of welcoming you back again in the near future. Warmest regards, Suleiman Tunku Abdul Rahman, Director of Communications, Rasa Sayang Resort and Spa
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Dallas, TX

Publié le 23 janv. 2016
The hotel is nice. The breakfast is amazing with abudence of variety. Location is great.
Commentaire laissé par : Direction de l'hôtel
25 janv. 2016 par SL, Direction de l'hôtel
Dear Asim: Thank you for taking time to review our resort. We are pleased that you enjoyed your stay with us including your breakfast experience. See you again very soon. Warmest regards, Suleiaman Tunku Abdul Rahman Director of Communications Rasa Sayang Resort and Spa
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Paris

Hôtel très agréable et convivial

Publié le 14 janv. 2016
Les + : J'ai beaucoup aimé la disponibilité du personnel, les infrastructures du spa, le professionnalisme du personnel du spa ainsi que les "FOOT THERAPISTS"
Les - : Les transats sur la plage
Séjour de 7 nuits. Vacances très relaxantes, dépaysantes. Séjour seule. Décoration alliant le moderne au traditionnel : très réussi. Personnel professionnel et souriant, très serviable. Restaurants proposant une très grande variété de plats différents et savoureux.
5 sur 5
Recommandé
pour Familles
par un voyageur vérifié

Clean hotel well maintained grounds close to beach

Publié le 11 janv. 2016
Les + : Very beautiful landscape. Room clean and maintained. Lobby inviting
Les - : Since I love the beach I think some chairs and a rake to clean butts and straws. Pool side a few pool side hampers so people will drop their towels.
Situation : Location is the view. Beachside. A 45 min ride to heritage sight and shopping.
Sandy beach but not really maintained. Asked for chair but could not even. Get one. Pool area not cleaned during day. Towels, glasses and food left not to be cleaned for hours
Commentaire laissé par : Direction de l'hôtel
21 janv. 2016 par SL, Direction de l'hôtel
Dear Mad: Thank you for your lovely review of our resort. We are pleased indeed that you have a pleasant stay with us. We have noted your comments with regards to the beach for the attention of our local state council. Our chairs are readily available. Please do ask our recreation team for assistance. Also noted are your comments about the pool, towels and food trays for the attention of our Recreation team. We hope to improve from here so that your next visit to our resort will be a more pleasant one. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Rasa Sayang Resort and Spa
5 sur 5
Recommandé
pour Couples
par un voyageur vérifié

A magical place!

Publié le 7 janv. 2016
My husband and I just returned from spending 3 memorable nights at the Shangri-La Rasa Sayang in Penang. It was a magical experience, from the resort to the amenities to the extraordinary staff. We're already planning our next visit!
Commentaire laissé par : Direction de l'hôtel
8 janv. 2016 par SL_Penang, Direction de l'hôtel
Dear Anonymous: Thank you so much for your glowing review of our resort. It was a pleasure to have hosted you. Hope to see you again very soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Rasa Sayang Resort and Spa
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de bologna

Ottimo complesso

Publié le 25 déc. 2015
Les + : Personale
Situation : Vicino a ristoranti
Vicino a ristoranti,personale efficiente e motivato,
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Edinburgh

A proper 5* hotel

Publié le 17 déc. 2015
We upgraded to a suite and it was worth every penny. Phenomenal service and luxury.
Commentaire laissé par : Direction de l'hôtel
25 janv. 2016 par SL, Direction de l'hôtel
Dear Ben: Thank you for your lovely review. We are pleased to know that you enjoyed your holiday tremendously. See you again very soon. Warmest regards, Suleiaman Tunku Abdul Rahman Director of Communications Rasa Sayang Resort and Spa
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Sydney

Fantastic destination as a three night stopover

Publié le 17 déc. 2015
Tropical luxury Quiet and relaxing Wonderful people
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Leek UK

Luxury on the beach.

Publié le 17 déc. 2015
Les + : My room, the staff and the Rasa wing.
Les - : Easier to order food and drink when by the pool.
Situation : Night market (but now quite tacky) Good cheap food courts and massages.
I first stayed here in 1995, since then the hotel has gone through quite a change, most for the better. However, because of the size it has lost some of its personal touches. The staff are excellent and certainly upgrading to a Rasa room was well worth it. The Rasa pool is child free and there lounge provides a very comprehensive afternoon teas and pre dinner drinks. My room was outstanding and it is the only hotel where I didn't have to buy extra drinking water.
Commentaire laissé par : Direction de l'hôtel
18 déc. 2015 par SL, Direction de l'hôtel
Dear omanettie: Thank you for your comments and review of our resort. We will certainly keep your comments in mind and bring back the our original service style. Hope to see you again in the near future. Suleiman Tunku Abdul Rahman, Director of Communications, Rasa Sayang Resort and Spa
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de london

Good ambien friendly staff

Publié le 7 déc. 2015
Good hotel for relaxing ,services were good only food standard a bit disappointed .overall ok!
Commentaire laissé par : Direction de l'hôtel
8 déc. 2015 par Stephanie Lee, Direction de l'hôtel
Dear Vincent:Thank you so much for your feedback. We will ensure that we improve our food quality and quantity. We hope to see you back again at our resort soon. Warmest regards, Suleiman Tunku Abdul Rahman, Director of Communications, Rasa Sayang Resort and Spa