2 piscines extérieures, parasols de plage, chaises longues
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Avis sur Le Grande Bali

4.5 out of 5
Le Grande Bali
Block 5, Pecatu Indah Resort, Ji. Raya Uluwatu, Pecatu, Bali

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 80 avis sur 233." "
Note des voyageurs de 8 (Bien), d’après 75 avis sur 233." "
Note des voyageurs de 6 (Satisfaisant), d’après 42 avis sur 233." "
Note des voyageurs de 4 (Médiocre), d’après 20 avis sur 233." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 233." "

8,2/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Océane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon séjour, nous reviendrons !
Séjour de 6 nuits en juillet 2023
Réponse de guest relation le 10 août 2023
Dear Oceane,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,Guest Relation

6/10 Satisfaisant

Clayton

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Un hôtel qui a connu ses heures de gloire mais qui est aujourd’hui laissé à l’abandon.. une propreté qui laisse à désirer, une odeur dans la chambre très déplaisant, la clim qui a coulé tout le séjour même après l’avoir signalé 3 fois, les cartes qui se démagnétise et j’en passe… c’est bien dommage il y a beaucoup de potentiel mais ce n’est pas se qu’on attend quand on réserve un hôtel 5 étoiles. Sinon le personnel est très agréable et souriant.
Séjour de 3 nuits en mars 2023

6/10 Satisfaisant

nicolas

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Réponse de Management le 9 avr. 2018
Dear Nicolas, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, Management.

6/10 Satisfaisant

josyane

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Trop éloigné de la route principale dans grande zones fermée. Obligation de prendre le taxi de l'hôtel plus cher que les autres. Belles piscines mais grand ensemble pour tourisme de masse d'où perrsonnel indifférent et peu sympathique .
Séjour de 2 nuits en août 2017
Dear Guest, Thank you for your review. We are glad to hear that overall your experience was positive. We are disappointed to hear that our staff didn't meet your expectations since you have felt unfriendliness. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Kind Regards, Management.

8/10 Bien

Mouhoub

Les points forts : Propreté, personnel et service, confort de la chambre

8/10 Bien

Francois, Saint Francois Longchamp

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bon hotel au coeur du New Kuta Golf
Un bon hotel au coeur du New Kuta Golf qui permet de se deplacer rapidement sur les différents poits d'interet du Sud de l'ile. Les chambres sont spacieuses et sympa, les piscines sont assez grande et il y a un restaurant au milieu du complexe.

10/10 Excellent

marilyne, Trois-Rivières

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait pour le prix
Parfait, pour le prix c'était parfait, on était seuls à l'hôtel, très étrange pour un hôtel si grand.. Mais le personnel était très gentil.

10/10 Excellent

Amourrr

Les points forts : Propreté, personnel et service, confort de la chambre
SUPER !!!
Le personnel est trés à l'écoute et vraiment serviable, la propreté est irréprochable, et le cadre est merveilleux ...

8/10 Bien

Angélique, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un petit coin de Paradis
L'hôtel est super, vraiment très confortable avec piscine, air conditionné, TV,... Le personnel très chaleureux. Dommage qu'il soit si isolé à Dreamland. Obligation d'avoir un moyen de locomotion pour visiter les environs. La plage est à 2kms environs. Sinon, pour ceux qui veulent se détendre uniquement, l'hôtel a tout ce qu'il faut!

10/10 Excellent

Richard, Caringbah South

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Best of the golf course hotels in my opinion
Séjour de 3 nuits en mai 2024

2/10 Horrible

Djurdjina

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation le 6 mai 2024
Dear Djurdjina,Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve.Warm regards,

8/10 Bien

David

Séjour de 7 nuits en avril 2024
Réponse de Guest Relation le 6 mai 2024
Dear David,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

johann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were amazing. Very clean and grt location as a base to explore Uluwatu.
Séjour de 2 nuits en mars 2024
Réponse de Guest Relation le 8 avr. 2024
Dear Johann,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

Mikhail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel with wonderful service! I'd gladly come here again!
Séjour de 6 nuits en mars 2024
Réponse de Guest Relation le 1 avr. 2024
Dear Mikhail,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

laetitia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation le 1 avr. 2024
Dear laetitia,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

4/10 Médiocre

Richard

Les points forts : Infrastructures et conditions de l’hébergement
Not the bed we booked available. Not upgrade just downgrade. You need mobility/vehicle to get where you want. Everything is pretty far away. The breakfast buffet wasn’t good.
Séjour de 4 nuits en mars 2024
Réponse de Guest Relation le 21 mars 2024
Dear Richard,Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve.Warm regards,

10/10 Excellent

rune

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay !!
Séjour de 4 nuits en février 2024
Réponse de Guest Relation le 18 févr. 2024
Dear,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

albert

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Veldig bra service, de hjalp veldig vår syke venn.
Séjour de 2 nuits en février 2024
Réponse de Guest Relation le 18 févr. 2024
Dear Albert,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

Naeem

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff..
Séjour de 7 nuits en janvier 2024
Réponse de Guest Relation le 2 févr. 2024
Dear Naeem,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

djalma da silva mathias

Topzera
Séjour de 5 nuits en septembre 2023
Réponse de Guest Relation le 2 févr. 2024
Dear djalma da silva mathias,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

6/10 Satisfaisant

Reece

Les points forts : Confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Guest Relation le 25 janv. 2024
Dear Reece,Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve.Warm regards,

10/10 Excellent

Jeffrey

Séjour de 1 nuit en novembre 2023
Réponse de Guest Relation le 20 déc. 2023
Dear Jeffrey,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,Guest Relation

8/10 Bien

Carissa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely quiet place to stay near Uluwatu beaches. You do need a scooter or a car as nothing is walking distance. Relaxing stay out of the hustle and bustle. The only complaint is the beds are uncomfortable and hard. The staff are lovely and found my jewellery twice for me which I didn’t even know had fallen off so I am very grateful for that. Food is average but plenty of cute restaurants near by.
Séjour de 4 nuits en novembre 2023
Réponse de Guest Relation le 20 nov. 2023
Dear Carissa,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Really needs updating, not like the photos
Very very spacious room and bathroom. Good gym, nice staff and good AC. But The hotel really needs updating. The food is really terrible (and we tried many dishses) and you can just tell the grounds are not looked after - dirty pool, stained walls,dirty corridors, grass is faded and patchy and the rooms are in need of a deep clean - all in all it was okay but looks nothing like the luxury in the photos. Also worth noting that this is on a estate so it takes about 10 -20 mins by bike to get ANYWHERE so not ideal if you want this as a base for exploring uluwatu/ pecatu. This is fine for a few days but just not worth the money and expectations were set high from the photos
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relation le 20 nov. 2023
Dear,Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Guest Relation le 13 nov. 2023
Dear Anonymous,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

Gabriella

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Det var en underbar start på resan, supernöjda
Séjour de 3 nuits en novembre 2023
Réponse de Guest Relation le 13 nov. 2023
Dear Gabriella,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

Thomas

Séjour de 2 nuits en novembre 2023
Réponse de Guest Relation le 29 nov. 2023
Dear Thomas,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
More than I was expecting beautiful property and great customer service
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relation le 26 oct. 2023
Dear Amanda,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

Daniela, Miami

Séjour de 2 nuits en octobre 2023
Réponse de Guest Relation le 31 oct. 2023
Dear Daniela,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

paulo

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel muito bom porém o contato para solicitar o transporte do aeroporto foi bem dificil.
Séjour de 3 nuits en septembre 2023
Réponse de Guest Relation le 12 oct. 2023
Dear Paulo,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

Daniela, Miami

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel, big rooms, delicious breakfast, pool, bar, staff. Everything you need in Uluwatu but not in a crowns place. Minutes away from many beaches.
Séjour de 4 nuits en septembre 2023
Réponse de Guest Relation le 5 oct. 2023
Dear Daniela,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

4/10 Médiocre

Michael

Séjour de 3 nuits en septembre 2023
Réponse de Guest Relation le 13 oct. 2023
Dear Michael,Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve.Warm regards,

8/10 Bien

Maria Nygård

Séjour de 1 nuit en septembre 2023
Réponse de Guest Relation le 23 sept. 2023
Dear Maria Nygård,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

Heath

Séjour de 3 nuits en septembre 2023
Réponse de Guest Relation le 19 sept. 2023
Dear,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

Onur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Honeymoon
My wife and I chose this hotel for our honeymoon. They upgraded our reservation to a suite room. The room was very nice and spacious. The employees were very polite. We were very pleased with our holiday.
Séjour de 2 nuits en septembre 2023
Réponse de Guest Relation le 19 sept. 2023
Dear,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

Julie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Guest Relation le 19 sept. 2023
Dear,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

Sergio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agradável surpresa! Obrigado.
Simplesmente fantástico, os colaboradores são extraordinários, os quartos enormes, simpatia e bom gosto! Parabéns.
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relation le 16 sept. 2023
Dear,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

Tim

Had a great stay here the staff went above and beyond thank youb
Séjour de 6 nuits en août 2023
Réponse de Guest Relation le 14 sept. 2023
Dear,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel was good overall. Staff friendly and place clean. Overall pretty good.
Séjour de 6 nuits en août 2023
Réponse de Guest Relation le 8 sept. 2023
Dear,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,Guest Relation

6/10 Satisfaisant

MUNENORI

Séjour de 2 nuits en août 2023
Réponse de Guest Relation le 8 sept. 2023
Dear,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,Guest Relation

6/10 Satisfaisant

Anton

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Séjour de 9 nuits en juillet 2023
Réponse de Guest Relation le 14 sept. 2023
Dear,Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve.Warm regards,

10/10 Excellent

Danette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff at this property are amazing and incredibly helpful
Séjour de 7 nuits en juillet 2023
Réponse de Guest Relation le 14 sept. 2023
Dear,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

6/10 Satisfaisant

YOONTAE

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
골프텔로 최고
골프텔로 최고. 깨끗하고 친절하고 음식도 맛있고... 다만, 현지에서 호텔로 연락이 안됨(전화를 안받아요)
Séjour de 1 nuit en mai 2023
Réponse de Guest Relation le 14 sept. 2023
Dear,Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve.Warm regards,

10/10 Excellent

Parikshit

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved the hospitality. The property and rooms itself were slightly below 4 star but around the property such as outdoors area were amazing and well kept. The staff were awesome, the breakfast choices were good.
Réponse de Guest Relation le 14 sept. 2023
Dear,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,

10/10 Excellent

raney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en juillet 2023

6/10 Satisfaisant

Polly

Les points forts : Personnel et service
Friendly staff and good location
Séjour de 2 nuits en juillet 2023

2/10 Horrible

Lewis

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Poorly managed, rude staff. Sewage water coming out the taps, had to wait 2 hours for someone to come have a look then had to argue to move rooms. Moved to a second room and non of the taps worked so eventually got put in a third room and the air con was rubbish Me and my partner had a fantastic massage from the 2 ladies in the hut very nice
Séjour de 3 nuits en juin 2023

8/10 Bien

Torben

Les points forts : Personnel et service et confort de la chambre
Séjour de 3 nuits en juin 2023

6/10 Satisfaisant

Kari

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Ok
Veldig fint hotell med bra fasiliteter men servicen står ikke i stil. Maten tok forferdelig lang tid gjentatte ganger og de ansatte håndterte dette på en svært dårlig måte.Den ene dagen ventet jeg i en og en halv time på maten min, da jeg spurte etter maten etter en time var de ansatte sinte og frekke.Frokosten står heller ikke i stil til det hotellet lover, det var masse fluer og dårlig utvalg for å være en buffet.De samme tingene er bare plassert på 7 forskjellige steder. I tilegg til at det tar lang tid å bestille egg.
Séjour de 2 nuits en juin 2023

8/10 Bien

Tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean
Séjour de 3 nuits en juin 2023