Les notes se basent sur un nombre total de 759 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,2 sur 5
Recommandé par 86 % des clients
4,5 Propreté de la chambre
4,2 Services et personnel
4,2 Confort de la chambre
4,2 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4 sur 5
par un voyageur vérifié de tucson

Surprise in the mountains

Publié le 7 août 2016
A very pleasant and well located resort hotel that works well for a family get-away!
4 sur 5
par un voyageur vérifié de Utah

Interesting town.

Publié le 4 août 2016
Les + : Clean and nice.
Les - : Hotel staff need to know how to find our room which was hidden. The employee couldn't find the room either.
Situation : Craters, and Swiss art and architecture.
We did sightseeing of the quaint Swiss architecture and art.
4 sur 5
par un voyageur vérifié de Idaho

Family Gathering

Publié le 21 juil. 2016
Les + : Courteous staff, location, nice swimming pools, on-site restaurants and bakery.
Les - : I would prefer a firmer mattress. Our request for adjacent rooms for our group should have been honored, since we made the reservation in advance.
Situation : Utah Olympic Park and the variety of activities there, The Crater, The Dairy Keen, Heber Valley Railroad
We had made plans for our family group to experience the variety of activities in Heber Valley, so Zermatt was a nice location. Hotel personnel were helpful and very courteous. When we made the initial reservation, months in advance, we requested four adjacent rooms for ease of coordinating activities. But upon our arrival we were informed that adjacent rooms could not be arranged because of a large math conference being held at the resort. That displeased me and caused some complications for us. Our preference is for a firm mattress, but the mattress in Room #330 was quite soft, possibly a pillow top. Overall our stay was pleasant, and we would give a positive recommendation to Zermatt.
3 sur 5
par un voyageur vérifié de salt lake city

Just a regular hotel

Publié le 28 juin 2016
Would not call this 4 star. Just a regular big hotel
4 sur 5
par un voyageur vérifié de hong kong

I was pleased with the queen suite.

Publié le 15 juin 2016
We arrived at the hotel after a long drive. The Zermatt is a little away from downtown Provo but we were pleased with the friendliness of Tom at the hotel entrance, the food we had at the restaurant, and most importantly the suite we stayed. It was a pity we only stayed one night. I hope to be able to return for a golf holiday stay.
5 sur 5
par un voyageur vérifié

Publié le 21 mai 2016 sur Hotels
Staff was very helpful and friendly.
5 sur 5
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 19 mai 2016 sur Hotels
5 sur 5
par un voyageur vérifié de Montana

Publié le 17 mai 2016
Overnight only. Need street signs upon entering Midway.
4 sur 5
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 16 mai 2016 sur Hotels
3 sur 5
par Bruce de Santaquin

Off-Season Zermatt

Publié le 11 mai 2016 sur Hotels
Pros: Clean. Comfortable bed, great WiFi. When room service didn't have items on their menu, they gave us some free pie. My wife loved the massage at the spa; therapist was very good. Hotel provided a portable crib for our infant without additional charge. Waitresses at in-house restaurant were very helpful and solicitous. Hotel staff seemed very bored, but nobody was rude. Cons: Though the resort was empty (off season, May), we got placed in a very small room that was alone in a fire escape corridor. Room description included robes and "large shower head", neither was present. TV was very small. Room service went to voicemail multiple times; it took 20 minutes for return call. Items on room service menu were not available.