Les notes se basent sur un nombre total de 832 avis vérifiés

4,2 sur 5
Recommandé par 85 % des clients
4,5 Propreté de la chambre
4,2 Services et personnel
4,2 Confort de la chambre
4,2 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de santa barbara

Nice resort- friendly staff

Publié le 27 févr. 2017
Excellent resort with friendly & professional staff
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de tx

Beautiful hotel and setting

Publié le 23 févr. 2017
Les + : Beautiful setting and rooms.
Les - : Bathroom shower repair
Situation : The outlet mall is great. Good restaurants nearby in Park City. Great tubing nearby to either sit and watch or actually participate.
I would return there anytime. We arrived late evening and had to check out early. The desk people were wonderful and I loved the convenience of free valet parking after our long day traveling. The rooms are beautifully decorated. So comfortable!! The only problem we had was in the shower. The nozzle wouldn't stay on the connection and repeatedly fell down. Also it was so low and wouldn't stay up high enough to use it easily. I forgot to tell the desk manager about it. I'd still stay there again and plan to return soon. Worth every penny to stay there.
2 sur 5
par un voyageur vérifié de W, Ogden Utah

Bad bed

Publié le 22 févr. 2017
The room had a dirty and dingy feeling to it. Carpets were stained. The mattress' on both beds were awful. They were worn out and need to be thrown away. Very disappointed for the price.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

OK for the Price

Publié le 16 févr. 2017
It is far away from the slopes and therefore cheaper. We were trying to save money so the low price was a priority. The hotel did things like disable all the ice machines in the hotel to save money. You had to go to their restaurant to get ice instead. That seemed pretty low rent to me.
2 sur 5
par un voyageur vérifié de UT

Not the best

Publié le 13 févr. 2017
The pictures online are misleading. The spa was the best part, the rooms were below average, the food at the restaurant located near the lobby was not good.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 24 janv. 2017
We had a very nice stay at the zermatt. We went to the ice castles late at night and it was nice to have a warm place to sleep. It's a cute town and the room was Comfortable
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 18 janv. 2017
It was wonderful!!! I will definitely be staying there again...
1 sur 5
par un voyageur vérifié

Save your money

Publié le 13 janv. 2017
The people at the front desk gave me room keys to an already occupied room. They got me new keys but didn't ask for wrong ones back or anything. Hello security people! This place is run by the seat of it's pants. We got stuck next to a room of 20 year olds raging all night long. We called security 3 times and at 4 am gave us a different room finally. This place is not worth the $ for the crap shoot of an experience you might have--
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great Family Resort

Publié le 12 janv. 2017
I went to this resort with my boyfriend for the weekend. It's a really nice place, with friendly staff, beautiful area, lots of amenities and fun things to do. However, there were some things I didn't quite like. Upon check-in, the resort charges your card for $90. The charge gets put back on to your card after a couple of days. This was not explained to me before I saw the mysterious charge, so I was a little put off by that. My other complaint is that there is a pool, sauna, hot tub, and even a bar within the hotel, and everything closes at ten! So if you were out all day and want to come back and have a few drinks and maybe chill in the pool, you're on a time crunch. After that ten o'clock mark, there's not much to do. For those reasons, I would recommend this resort to families, rather than couples or a group of friends.
3 sur 5
par un voyageur vérifié de Cary, NC

ok hotel, far from Park city

Publié le 7 janv. 2017
The stay started rough with a mix up at check-in. There was also a fire drill and we were locked out of our room for 45min when our room key stopped working. Food options were limited but the food at the hotel restaurants was quite good. The hotel staff is the reason my rating is not lower. They went out of there way to clear the fire drill and reprogram the door key promptly. The night staff after 11 was not as impressive.