6/10 Satisfaisant
Kathryn B.
3 mars 2024
Needs repairs, cleaning, and better property manager
Stayed for a weekend with friends and was overall quite disappointed in the property. The biggest issue by far was the lack of communication by the property manager Vacasa. The dishwasher was broken and I had to follow up numerous times to get anyone to respond. They didn't tell us when someone was coming by and had zero follow up. The worst experience I've had with a property manager for a vacation rental.
Beside the communication issues, the other things that made this stay disappointing:
- Needs repairs: broken dishwasher, bathroom sink that didn't drain well, trundle bed was nearly impossible to pull out
- Unclean/Missing basics: the whole house had three wine glasses, no coffee filters, old dirty pans, one hairdryer, no duvet cover on the bed... basic things that go along with a rental that can sleep 10 were missing.
- Not as represented: they claim that it's a two car garage but there is no way two cars fit as they have bikes hanging off the wall. They have strict instructions on parking, but yet don't accurately represent the situation
Kathryn B.
Séjour de 2 nuits en mars 2024