We had a great holiday here for New Year. The staff really made it, service was exceptional and everyone put in full effort.
New Years Eve gala meal was slightly chaotic but staff were great and it was a fantastic evening.
Food on all inclusive was great, lots of variety so never got bored.
Pool areas were clean, except for the cats but outdoor pools too cold to use (not heated). Indoor pool was heated but too cold to sit around the edge.
Room was basic but clean, soft drinks refilled in mini bar daily. Everything we needed.
Play area was for younger kids, our 5 year old was too big!
Some areas of the hotel are a little tired and could do will a facelift but for the price you can't complain.
Hotel is in an excellent location, 20 minute walk to the harbour along the sea front...it's a beautiful walk and very safe.
We stayed for 5 days in the winter which was just right, any more would be too long. The weather was a mix of sun/showers (15-20 degrees) so not warm enough for beach/pool (,unless you wear a hoody) and limited indoor activities for kids but we didn't get bored.
I'd recommend if you are looking for a relaxing, laid back, good value all inclusive with excellent service and excellent location.
If you're looking for 5 star luxury this probably isn't for you but we would definitely go back.