Les notes se basent sur un nombre total de 92 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 95 % des clients
4,6 Propreté de la chambre
4,4 Services et personnel
4,4 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
5 sur 5
par un voyageur vérifié

Publié le 11 avr. 2016
Very nice comfortable beds , all of the staff were friendly and helpful. The breakfast had a lot of variety and it was very good , they even had bacon one morning 90% of the hotels we have stayed never have bacon.
4 sur 5
par un voyageur vérifié de Ashburn

Nice hotel close to Airport, Reston/Ashburn Area

Publié le 8 févr. 2016
Les + : Responded quickly for all requests.
Les - : Breakfast was exactly same everyday, some variation would make it more attractive.
Space is compact with full range kitchen. We stayed there for over 10 days and liked the housekeeping services. They'll provide almost full service everyday. We would certainly stay next time too. Only minor complaint was for noise of heat/AC unit and they responded immediately but issues keep reoccurring for 2 days before finally fixed. We even faced the historic storm but things were handled well.
5 sur 5
par un voyageur vérifié

All the Comforts of Home

Publié le 14 déc. 2015 sur Hotels
I enjoyed an excellent stay in a very comfortable room with all the amenities of home. The front desk staff & housekeeping staff were great! The only downside was the slightly cramped bathroom with narrow bathtub and insufficient space around the toilet.
4 sur 5
par Frances

unpleasant cooking odor

Publié le 5 déc. 2015 sur Hotels
checked in late night. loud "blower" left on in the room with windows wide open. Called front desk and manager came to collect what he called an ozone machine to freshen air in the room becuase of cooking odor. When we returned to the room after being away all day, it smelled pretty bad but it was again very late and we were wanting to sleep to ask for the air treatment. On the 2nd morning I mentioned the problem to the front desk attendant and asked to have the ozone treatment again. When we returned that evening it seemed to have helped some but only as long as the air was on. Difficult to do when it's chilly at night. But the next day the odor was back. I mentioned that I was not happy about our stay upon checkou. I felt we should have been moved to a different room when the odor wasn't resolved the first time..
3 sur 5
par Jerry

Good stay /bad food

Publié le 16 nov. 2015 sur Hotels
Room was clean, service was good. The corridor was outdated and a little musty but the room itself was updated. Beds were comfortable. The only real complaint was the breakfast was not good at all. Ended up throwing away the food and just had juice
Commentaire laissé par : Direction de l'hôtel
20 nov. 2015 par Jason, Direction de l'hôtel
Jerry, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately, fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences you have experienced during your stay with us. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Sterling.
5 sur 5
par Irving de Chicago, IL

Excellent experience

Publié le 5 oct. 2015 sur Hotels
Hotel was clean and staff was very friendly / helpful. This was one of the best hotel stays that I have ever had. I was there for almost 3 weeks. Everything was great and very comfortable.
5 sur 5
par un voyageur vérifié

Publié le 21 sept. 2015
Super nice staff, not really close to anything but u can take the shutter to the airport and take the silverline for 5$ to the train station.
3 sur 5
par Greg

Ordinary

Publié le 7 sept. 2015 sur Orbitz
There was nothing spectacular about the stay here. Room and kitchenette a bit small for a Marriott affiliate. The staff seemed to get a little irritated if you asked them too many questions or asked them to do too much... Didn't know how to direct us to local food establishments, thank God for GPS navigation! One person that really changed our minds was Gustavo... He was soooooo helpful! He even changed our flat tire! Now that's world class service! He should be hired to teach the other staff members on service. He was great!
4 sur 5
par un voyageur vérifié

Voyage à Washington / août 2015

Publié le 17 août 2015
Les + : Cuisinette complète et fonctionnelle, patio extérieur neuf
Les - : Peut-être l'installation une piscine (il fait particulièrement chaud l'été), problème de facturation au check-out
Situation : Un peu loin de Washington et de la station de métro (Vienna Station) mais près de l'aéroport
Nous avons passé un séjour agréable, la chambre est agréable, le déjeuner est bien.
4 sur 5
par Susanne de Ashburn

Publié le 11 août 2015 sur Hotels
Staff was great room a little small breakfast ok could use a little update but basic not bad