Les notes se basent sur un nombre total de 443 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,1 sur 5
Recommandé par 86 % des clients
4,2 Propreté de la chambre
4,2 Services et personnel
4,2 Confort de la chambre
4,1 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4 sur 5
par un voyageur vérifié de MA

Close to the beach

Publié le 18 mai 2016
We had a great view of the beach and since we were on the 12th floor we left the slider open to listen to the ocean at night.
2 sur 5
par un voyageur vérifié de VA

Bad time all around

Publié le 7 mai 2016
Les + : N/A
Les - : See above
I always stay at this hotel when visiting VB and this is the first bad experience with both room and staff. My room had a very odd smell and housekeeping was sent up with spray which gave me an instant headache , when I asked her to stop spraying she continued. No one followed up to see if this helped and it did for a short period. I kept the window open until bedtime when I had hoped to use the AC for circulation only to find it didn't work. The neighbors woke me at 3am yelling and slamming both in the room and hallway and I was told by the desk they would address this. An hour later it persisted so I called again and was told the same. At 5 they were singing in the hall so I called again. At 6am it was still going on so another call to no avail. I had a three hour drive home with little sleep and a headache. I talked to the desk upon checkout only to be told it was a long term military guest. No apology and no compensation for all my troubles. I don't care who they were they had no right to misbehave and be allowed to have it continue all night! Also I paid on Expedia ahead of my trip only to have the hotel also charge me again days after I checked out. when I spoke to management I was told they would correct it and when that didn't happen I had to go through my cc company. I am still waiting on the money issue to be resolved and I will most likely stay elsewhere next visit.
5 sur 5
par un voyageur vérifié de nj

REALLY ENJOYED THE BALCONY!!!!

Publié le 5 avr. 2016
Over all the hotel was awesome the staff was friendly it was clean and the view over the ocean was amazing!!!
Commentaire laissé par : Direction de l'hôtel
11 avr. 2016 par Christal , Direction de l'hôtel
Thank you for the beautiful pictures that you took from the balcony. Pretty impressive portraits. We appreciate the kind words that you left in regards to your stay. The oceanfront is an amazing place to be when the weather is nice and the staff is even better. Thank you so much for staying with us, and we hope you return soon!
2 sur 5
par un voyageur vérifié

Publié le 2 avr. 2016
It was ok. Not very clean hotel. But then it is only 3 star hotel
Commentaire laissé par : Direction de l'hôtel
3 avr. 2016 par Christal F., Direction de l'hôtel
Thank you for sharing in regards to your recent stay here with us. I am sorry that you did not find your accommodations satisfactory during your stay. Our housekeeping staff works really well to ensure the cleanliness of our hotel, so it is disheartening that you felt that way. We hope that it did not deter you from coming to visit, and if you are ever in the area, we hope that you can come see us again and give us the chance to WOW you with our service! Have a great day, and thank you for your feedback.
4 sur 5
par un voyageur vérifié

Awesome view. Great price for spring break

Publié le 28 mars 2016
Good experience. Expedia messed up on my dates of reservations, hotel worked with me to fix issue. Everything was resolved
Commentaire laissé par : Direction de l'hôtel
3 avr. 2016 par Christal F., Direction de l'hôtel
I am glad that we were able to accommodate you here at our hotel. We want to ensure that our guests have a stress free and fun time while here with us. I am glad that you were able to enjoy your spring break. If you are ever visiting Virginia Beach again, you come to stay with us. Thank you!
4 sur 5
par Wyakein de VA

Publié le 17 févr. 2016 sur Hotels
Romantic
Commentaire laissé par : Direction de l'hôtel
23 avr. 2016 par Amanda, Direction de l'hôtel
Thank you for your comments! We are happy that you had a romantic get away. We hope to see you again soon!
5 sur 5
par un voyageur vérifié de Virginia

Publié le 17 févr. 2016
The hotel staff was very friendly and welcoming. The room was nice and clean. I parked my car on Friday and didn't have to move it til Sunday. A lot of things in walking distance. I have already planned a trip back.
Commentaire laissé par : Direction de l'hôtel
19 févr. 2016 par Amanda Nixon, Direction de l'hôtel
Hi Shannon, Thank you for staying at our Holiday Inn Oceanside on your trip to Virginia Beach! We are so pleased to hear you enjoyed your stay and will be coming back! Being here on 21st street, you are centrally located which allows you to park the car and not have to use it until check out! I will be sure to share your kind comments with our staff, we look forward to seeing you soon!
5 sur 5
par william de Chesapeake, Va 23320

Weekend Getaway!!

Publié le 16 févr. 2016 sur Hotels
We had a great time. Staff was friendly and nice. Hotel was great. We will be back. I loved the exercise room. I loved the Room facing the sunrise. Maintenance , Housekeeping , front desk and Restaurant were fantastic! Dawn did a great job serving us. Our compliments to the Chef too!
Commentaire laissé par : Direction de l'hôtel
23 avr. 2016 par Amanda, Direction de l'hôtel
Hi William, Thank you so much for your kind comments! We are happy to hear you had a great time and will be back! I will be sure to pass your comments around to all departments, thank you for mentioning everyone!  It's something our staff takes great pride in, so we value your feedback. We look forward to having you back as our guest!
4 sur 5
par un voyageur vérifié

Publié le 12 févr. 2016 sur Hotels
The hotel was great. Loved the view and room was very comfortable.
Commentaire laissé par : Direction de l'hôtel
16 avr. 2016 par Amanda, Direction de l'hôtel
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed the beautiful view and your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon!
5 sur 5
par michelle

Publié le 10 févr. 2016 sur Hotels
Commentaire laissé par : Direction de l'hôtel
21 mai 2016 par Amy Zablan, Direction de l'hôtel
Thanks for choosing us for your VB Trip and for the five star review !