Les notes se basent sur un nombre total de 527 avis vérifiés

4,1 sur 5
Recommandé par 86 % des clients
4,2 Propreté de la chambre
4,2 Services et personnel
4,2 Confort de la chambre
4,0 Conditions de l'hôtel
Avis Expedia vérifiés
3 sur 5
par un voyageur vérifié

Publié le 21 août 2016 sur Hotels
Commentaire laissé par : Direction de l'hôtel
23 août 2016 par General Manager, Direction de l'hôtel
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melinda W Director of Operations
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Palm Beach , Florida

Great locatiom

Publié le 24 mars 2017
Great location, love the view. Nice staff, clean room.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Lake Anna, VA

Nice clean hotel on the beach.

Publié le 12 mars 2017
Les + : Right on the beach and the rooms are nice and clean and the bed was comfortable.
Les - : Rooms need more blankets. There were just sheets on top of the bed. Also, we brought a DVD player but we couldn't use it, TV wouldn't allow it.
Situation : Cape Henry Light House and for dinner, Watermans Grill is wonderful!
This was our second time staying here and we had a nice time. The room was nice and clean. The front desk staff was friendly.
4 sur 5
par un voyageur vérifié

Pleasant Experience

Publié le 13 déc. 2016 sur Hotels
Overall very good experience. Check-in was normally at 4pm but I was allowed to check in earlier. Parking was free and very easy. My only (minor) issue was that the hot water in the shower wasn't very hot. It was lukewarm during the entire which was a little annoying given that it was very cold outside. Nonetheless, i would stay there again.
Commentaire laissé par : Direction de l'hôtel
20 déc. 2016 par General Manager, Direction de l'hôtel
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gwendolyne Pena
4 sur 5
par un voyageur vérifié

Publié le 13 déc. 2016 sur Hotels
Saturday was noisiest day. Special activities resulted in loud guest near by
Commentaire laissé par : Direction de l'hôtel
20 déc. 2016 par General Manager, Direction de l'hôtel
Thank you very much for staying at our hotel while visiting Virginia Beach. We hope that you choose our hotel again next time you come to the beach. Happy Holidays Gwendolyne Pena Front Office Manager
4 sur 5
par un voyageur vérifié

Publié le 9 déc. 2016 sur Hotels
It was nice
Commentaire laissé par : Direction de l'hôtel
13 déc. 2016 par General Manager, Direction de l'hôtel
Thank you for choosing to stay with us during your trip to Virginia Beach. Happy Holidays, Gwendolyne Pena Front Office Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Chesterfield,Va

Stay with my granddaughter.

Publié le 6 déc. 2016
Les + : Location
Les - : Make sure the toilet in the rooms are cleaned properly.
Situation : Close to the Aquarium and places to eat. A lot of attractions for children. Love the Parade of Lights on the beach.
This was my first time staying at this location. I really enjoyed the service of all the employees starting from the front desk to the waitresses in the restaurant. Food was excellent and my grand daughter enjoyed her meals. The only problem I had was that the toilet in my room wasn't clean properly. There was feces stains on the toilet seat. I'm always prepared with my Clorox wipes and cleaned it myself. Other than that the room was clean and bed was comfortable. I will be staying again.
Commentaire laissé par : Direction de l'hôtel
8 déc. 2016 par Wendy, Direction de l'hôtel
Hi Ms. Michelle, Thank you for staying with us during your trip with your granddaughter. Please accept my apologies for the issues experienced. Looking forward to seeing you again in the future. Sincerely, Gwendolyne Pena Front Office Manager
2 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Romney, United States of America

Close to pier and several shops

Publié le 22 nov. 2016
The staff were friendly but we were beside a room that were loud and partying until 1am will the first night and when ordering food from hotel restaurant, the menu in room was outdated. A little frustrating but the restaurant has good food and the view of the Atlantic is good.
Commentaire laissé par : Direction de l'hôtel
22 nov. 2016 par Gwendolyne Pena, Direction de l'hôtel
Hi Anissa, Please accept my apologies for the issues that you experienced during your stay. It is great to hear that you enjoyed your meal at our Sip Sip restaurant. We hope to see you back in the future. Gwendolyne Pena Front Office Manager
4 sur 5
Recommandé
pour Couples
par un voyageur vérifié de Northern Virginia

Good retreat off-season

Publié le 21 nov. 2016
Les + : see above
Les - : Warmer water. Temperature on 12th floor was uncomfortable but not intolerable.
Situation : enjoyed local dining options
conveniently located, ocean view, adequate parking, hotel staff very helpful
Commentaire laissé par : Direction de l'hôtel
22 nov. 2016 par Gwendolyne Pena, Direction de l'hôtel
Hi Nova, Thank you for your review of our hotel. It is great to hear that you enjoyed our hotel and that the staff was helpful. I apologize for the minor issues. We hope to see you again soon. Sincerely, Gwendolyne Pena Front Office Manager
5 sur 5
par un voyageur vérifié

Publié le 17 nov. 2016 sur Hotels
Commentaire laissé par : Direction de l'hôtel
28 nov. 2016 par General Manager, Direction de l'hôtel
Thank you for staying with us.