Les notes se basent sur un nombre total de 520 avis vérifiés

4,1 sur 5
Recommandé par 86 % des clients
4,2 Propreté de la chambre
4,2 Services et personnel
4,2 Confort de la chambre
4,0 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Chesterfield,Va

Stay with my granddaughter.

Publié le 6 déc. 2016
Les + : Location
Les - : Make sure the toilet in the rooms are cleaned properly.
Situation : Close to the Aquarium and places to eat. A lot of attractions for children. Love the Parade of Lights on the beach.
This was my first time staying at this location. I really enjoyed the service of all the employees starting from the front desk to the waitresses in the restaurant. Food was excellent and my grand daughter enjoyed her meals. The only problem I had was that the toilet in my room wasn't clean properly. There was feces stains on the toilet seat. I'm always prepared with my Clorox wipes and cleaned it myself. Other than that the room was clean and bed was comfortable. I will be staying again.
Commentaire laissé par : Direction de l'hôtel
8 déc. 2016 par Wendy, Direction de l'hôtel
Hi Ms. Michelle, Thank you for staying with us during your trip with your granddaughter. Please accept my apologies for the issues experienced. Looking forward to seeing you again in the future. Sincerely, Gwendolyne Pena Front Office Manager
2 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Romney, United States of America

Close to pier and several shops

Publié le 22 nov. 2016
The staff were friendly but we were beside a room that were loud and partying until 1am will the first night and when ordering food from hotel restaurant, the menu in room was outdated. A little frustrating but the restaurant has good food and the view of the Atlantic is good.
Commentaire laissé par : Direction de l'hôtel
22 nov. 2016 par Gwendolyne Pena, Direction de l'hôtel
Hi Anissa, Please accept my apologies for the issues that you experienced during your stay. It is great to hear that you enjoyed your meal at our Sip Sip restaurant. We hope to see you back in the future. Gwendolyne Pena Front Office Manager
4 sur 5
Recommandé
pour Couples
par un voyageur vérifié de Northern Virginia

Good retreat off-season

Publié le 21 nov. 2016
Les + : see above
Les - : Warmer water. Temperature on 12th floor was uncomfortable but not intolerable.
Situation : enjoyed local dining options
conveniently located, ocean view, adequate parking, hotel staff very helpful
Commentaire laissé par : Direction de l'hôtel
22 nov. 2016 par Gwendolyne Pena, Direction de l'hôtel
Hi Nova, Thank you for your review of our hotel. It is great to hear that you enjoyed our hotel and that the staff was helpful. I apologize for the minor issues. We hope to see you again soon. Sincerely, Gwendolyne Pena Front Office Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de US

comfortable with private balcony

Publié le 6 nov. 2016
Les + : Resteraunt food was good and reasonably priced. and staff seems to care about customer more than other places.in all aspects of my stay.
Les - : Nothing
Situation : Location was great, and Boardwalk went both ways as far as can be seen.
Spacious and comfortable. Private balcony overlooking the beach and Atlantic. Great experience overall and will book this hotel on return visits!
Commentaire laissé par : Direction de l'hôtel
7 nov. 2016 par Gwendolyne Pena, Direction de l'hôtel
Dear Jonathan, Thank you very much for your detailed review, and thank you for choosing our hotel while visiting Virginia Beach. It is great to hear that you enjoyed everything about your stay. We hope to see you again during your next trip to the beach. Yours Truly, Gwendolyne Pena Front Office Manager
5 sur 5
par un voyageur vérifié

Oceanfront hotel

Publié le 18 oct. 2016 sur Hotels
The area was safe and view was spectacular. Hotel staff were courteous and friendly.
Commentaire laissé par : Direction de l'hôtel
19 oct. 2016 par General Manager, Direction de l'hôtel
Thank you for staying with us and we hope you come back and stay with us again soon. Warm Regards, Melinda W Director of Operations
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Awesome hotel on the Oceanfront in Virginia Beach

Publié le 18 oct. 2016
The front desk was extremely accommodating and the fresh popcorn and freshly squeezed lemonade made the stay that much better. The room was very clean and comfortable. The view was amazing and the breeze from the ocean was perfect. This has become my hotel of choice when staying at the Oceanfront!
Commentaire laissé par : Direction de l'hôtel
19 oct. 2016 par Melinda W- Director of Operations, Direction de l'hôtel
Courtney, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Glad you enjoyed some popcorn and lemonade. We hope you will visit us again. Warm Regards, Melinda W Director of Operations
5 sur 5
par un voyageur vérifié

Convenient and clean hotel.

Publié le 14 oct. 2016 sur Hotels
It was awesome. Overall rating excellent. I will stay at your hotel anytime. Thank you
Commentaire laissé par : Direction de l'hôtel
16 oct. 2016 par General Manager, Direction de l'hôtel
Hi Anonymous, Thank you very much for the review regarding your most recent stay at our hotel. It is great to hear that we were able to provide you with an excellent stay. We hope to see you again in the near future. Sincerely, Gwendolyne Pena Front Office Manager
5 sur 5
par un voyageur vérifié

Publié le 7 oct. 2016 sur Hotels
Commentaire laissé par : Direction de l'hôtel
13 oct. 2016 par General Manager, Direction de l'hôtel
Thank you for staying with us at the Holiday Inn Oceanside. Come back soon. Melinda W Director of Operations
4 sur 5
par un voyageur vérifié

Great views and easy beach access for right price

Publié le 27 sept. 2016 sur Hotels
Hotel was very clean with friendly staff. They were able to check us in early which was a huge plus. The room was suitable and had a great view. Great access to the beach and shops. Would definitely stay at here again for the price.
Commentaire laissé par : Direction de l'hôtel
4 oct. 2016 par General Manager, Direction de l'hôtel
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Glad we were able to get you in to your room early. We hope you will visit us again. Warm, Regards, Melinda W Director of Operations
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice hotel. Needs some deep cleaning.

Publié le 24 sept. 2016 sur Orbitz
We loved the location, staff and the hotel design. The only down thinks our chair in the room was stained and so were the bed linens
Commentaire laissé par : Direction de l'hôtel
26 sept. 2016 par Melinda W- Director of Operations, Direction de l'hôtel
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Warm Regards, Melinda W