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Avis sur Kilmorey Arms Hotel

3 out of 5
Kilmorey Arms Hotel
41-43 Greencastle Street, Kilkeel, Co.Down, Newry, Northern Ireland

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 84 avis sur 147." "
Note des voyageurs de 8 (Bien), d’après 50 avis sur 147." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 147." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 147." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 147." "

9,4/10

Propreté

9,4/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Stephane

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de The Kilmorey Arms Hotel le 22 août 2022
Hi StephaneThank you so much for your review. To take time out and review is very much appreciated by management & staff alike.John

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel
Perfect hotel in a perfect location.
Séjour de 1 nuit en août 2019
Réponse de Darcey le 23 août 2019
Thank you so much for your lovely review! Hope to see you again.

8/10 Bien

christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sejour agreable
Bel hotel, cadre agreable, personnel accueillant.
Séjour de 1 nuit en juillet 2017

10/10 Excellent

Murray

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff ere excellent and the facility a pleasant surprise.
Séjour de 1 nuit en mai 2024
Réponse de The Kilmorey Arms Hotel le 10 mai 2024
Good morning Murray thanks so much for taking the time to post a fantastic review. We are delighted you enjoyed your stay and look forward to welcoming you back to our hotel in the future. Regards Pauline

4/10 Médiocre

William

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Our room was directly above a nightclub/bar area with music that actually caused the furniture to vibrate. An explanation was that the staff had pointed out they had bar entertainment but not that we wouldn’t sleep until 2am because of this. In the room we had stained sheets. The bathroom floor tiles were broken and caused a small cut to my foot. The shower had only cold or tepid water at any time off day. Nice food and very pleasant staff
Séjour de 1 nuit en février 2024
Réponse de The Kilmorey Arms Hotel le 1 mars 2024
Dear William,We are deeply saddened to hear your unpleasant and disappointing experience with us.We can assure you we have taken these notes down on your departure at the reception and we have discussed this at the board meeting. We will be in touch with you personally very soon.Once again we are very sorry and we are looking into all the issues mentioned.Kind Regards,Hotel Management

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de The Kilmorey Arms Hotel le 13 janv. 2024
Thank you so much for your fantastic Score.We look forward to welcoming you back to our hotel.RegardsPauline

10/10 Excellent

Ryan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de The Kilmorey Arms Hotel le 13 janv. 2024
Hi Ryan! Thank you for taking the time to leave us this very kind review, we hope to see you back soon!

10/10 Excellent

Ryan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de The Kilmorey Arms Hotel le 12 déc. 2023
Good morning Ryan thanks so much for your excellent review it much appreciated. We look forward to welcoming you back to the hotel in the future.RegardsPauline

10/10 Excellent

Kathleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding
Had an amazing stay, staff were incredible, food was out of this world. Will definitely be returning.
Séjour de 2 nuits en octobre 2023
Réponse de The Kilmorey Arms Hotel le 21 oct. 2023
Good afternoon Kathleen, thank you so much for your lovely review. We were so delighted to have you both and hope your next visit will be longer. Hope everything was ok when you returned home. We look forward to welcoming you back again in the future.RegardsPauline

8/10 Bien

Jane

Séjour de 1 nuit en octobre 2023
Réponse de The Kilmorey Arms Hotel le 19 oct. 2023
Thank you Jane for taking the time to leave us this kind review. We hope to see you back at the Kilmorey Arms soon!

8/10 Bien

Mr M

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Value for money
Excellent value for money with basic facilties. Bedroom more than adequate, staff very friendly. Pub atmosphere.
Séjour de 1 nuit en octobre 2023
Réponse de Reception le 12 oct. 2023
Thank you for your review, we are delighted you enjoyed your stay with us.

8/10 Bien

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were really friendly and room was very nice.
Séjour de 1 nuit en octobre 2023
Réponse de The Kilmorey Arms Hotel le 9 oct. 2023
We are delighted you enjoyed your stay with us.

8/10 Bien

Jane

Séjour de 1 nuit en octobre 2023
Réponse de The Kilmorey Arms Hotel le 5 oct. 2023
Thank you Jane for your kind review we look forward to welcoming you back to our hotel in the future.RegardsPauline

6/10 Satisfaisant

Kevin

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Noise
Great hotel but very noisy as my room overlooked the ventilation to the kitchen. Not very private in bathroon as only half privacy glased window. This aside the staff and restaurant was great.
Séjour de 1 nuit en septembre 2023
Réponse de The Kilmorey Arms Hotel le 28 sept. 2023
Good Evening Kevin, thank you for your feedback. We do apologise that your experience not up to our usual standards. We are in the process of renovating the rooms and will pass this on to maintenance and get this amended quickly. We do hope this will not put you off coming back. Best wishes, Nicole

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de The Kilmorey Arms Hotel le 23 sept. 2023
Thank you for your review.We look forward to welcoming you back to our hotel in the future.RegardsPauline

8/10 Bien

Tracy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Hotel
Lovely stay. Staff were very friendly and helpful. Room was a bit dated and bathroom in need of a few touch ups...nothing major! Breakfast was amazing and the steak for dinner was the best ever.
Séjour de 2 nuits en septembre 2023
Réponse de The Kilmorey Arms Hotel le 22 sept. 2023
Hi Tracy, Thank you for your excellent review we are delighted that you enjoyed your stay and look forward to welcoming you back in the future. Kind Regards Stacey

10/10 Excellent

Anthony

Séjour de 2 nuits en septembre 2023
Réponse de The Kilmorey Arms Hotel le 12 sept. 2023
Hi Anthony, Thank you for your excellent review we are delighted that you enjoyed your stay and look forward to welcoming you back in the Future. Kind Regards Stacey

10/10 Excellent

Alex

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de The Kilmorey Arms Hotel le 8 sept. 2023
Hi Robert, thank you for you excellent Score. We are delighted you enjoyed your stay and look forward to welcoming you back to our Hotel in the Future. Regards Stacey

10/10 Excellent

Richard

Séjour de 1 nuit en septembre 2023
Réponse de The Kilmorey Arms Hotel le 8 sept. 2023
Hi Robert, thank you for you excellent Score. We are delighted you enjoyed your stay and look forward to welcoming you back to our Hotel in the Future. Regards Stacey

10/10 Excellent

Robert

Séjour de 1 nuit en septembre 2023
Réponse de The Kilmorey Arms Hotel le 6 sept. 2023
Good Moring Robert thank you for you excellent Score. We are delighted you enjoyed your stay and look forward to welcoming you back to our Hotel in the Future.RegardsPauline

10/10 Excellent

Herbjørn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de The Kilmorey Arms Hotel le 30 août 2023
Good afternoon HerbjornThank you for your excellent review we are delighted that you enjoyed your stay and look forward to welcoming you back in the Future.RegardsPauline

10/10 Excellent

Denis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de The Kilmorey Arms Hotel le 30 août 2023
Thank you Denis for your Excellent review. We are delighted enjoyed your stay and look forward to welcoming you back to our hotel in the future.regardsPauline

10/10 Excellent

Marion

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A lovely stay
Wonderful food, both at dinner and breakfast, and lovely friendly staff. Very comfortable bed.
Séjour de 1 nuit en août 2023
Réponse de Kilmorey le 28 août 2023
We are delighted you had such a wonderful stay

10/10 Excellent

M

Séjour de 1 nuit en août 2023
Réponse de The Kilmorey Arms Hotel le 30 août 2023
Good afternoon Thank you for your excellent review. we are delighted that you enjoyed your stay and look forward to welcoming you back to our hotel..RegardsPauline

8/10 Bien

Kim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sightseeing family break
We had a great time at the Kilmorey Arms Hotel. All the staff were very helpful and friendly and Kate especially had a good knowledge of things to do and places to visit which was great. The food was really good and tasty. The room we stayed in could’ve done with a little tlc ( wallpaper coming off in a few places) but overall it was very comfortable and clean and we would definitely stay here again. Hotel is situated in the main town which is great to get out and about, a nice walk from it to the lovely working harbour to see the boats coming in. Great wee shops and especially an ice cream parlour which was amazing 👍. We walked over 20 miles in our 2 day stay, views of the mountains and the Silent Valley was fantastic, the stones walls everywhere are something special and an art in themselves.
Séjour de 2 nuits en août 2023
Réponse de The Kilmorey Arms Hotel le 23 août 2023
Good afternoon KimThank you for your lovely review. We have made all the staff aware and are delighted you both enjoyed your stay. We are currently making updates to all the rooms and will take your comment to maintenance.We look forward to welcoming you to our hotel again in the future.RegardsPauline

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Room was great and the food was excellent.
Séjour de 1 nuit en août 2023
Réponse de Reception le 19 août 2023
Good Afternoon Richard,Thank you for your lovely comments and feedback. It was a pleasure to have you stay in the hotel and we look forward to welcoming you back soon. Kind Regards Lisa

8/10 Bien

CONOR

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff where lovely Parts of the hotel in need of refurb and quite musty But nice enough place
Séjour de 1 nuit en août 2023
Réponse de The Kilmorey Arms Hotel le 15 août 2023
Good Evening Conor, It was a pleasure to have you stay with us. We would like to thank you for comments which will be passed onto management. We look forward to welcoming you to the hotel in the future.

8/10 Bien

Gregg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de The Kilmorey Arms Hotel le 4 août 2023
Good Evening Greg, thank you for taking the time to leave us this positive review!

10/10 Excellent

Rachael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de The Kilmorey Arms Hotel le 18 juil. 2023
Hi Rachael, thank you for taking the time to leave us this kind review. We really do appreciate it and hope to see you back again soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night stay, 11.07.23
Overall the hotel was excellent, the staff were very good and nothing was a problem. The place was clean and tidy. The hotel was very busy in the bar but extremely quiet in the bedroom area. We had a good breakfast with plenty of variety. Side plates next the toaster would help. We've used this hotel many times for lunch and they have been good, we will be back again.
Séjour de 1 nuit en juillet 2023
Réponse de The Kilmorey Arms Hotel le 14 juil. 2023
Hello,Thank you for taking the time to write such a wonderful review. We are delighted you had an excellent stay with us and we hope to see you again in the future.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay in Kilkeel
Great front desk Helpful staff Good food
Séjour de 1 nuit en juillet 2023
Réponse de The Kilmorey Arms Hotel le 14 juil. 2023
Hello John,We are delighted you had an excellent stay with us and we hope to see you again in the future.

8/10 Bien

Lisa

Séjour de 1 nuit en juillet 2023
Réponse de The Kilmorey Arms Hotel le 14 juil. 2023
Hello Lisa,We are delighted you had an excellent stay with us and we hope to see you again in the future.

8/10 Bien

Mervin

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juin 2023

10/10 Excellent

Jennifer

Séjour de 1 nuit en juin 2023
Réponse de The Kilmorey Arms Hotel le 26 juin 2023
Hello Jennifer We are delighted you had an excellent stay with us and we hope to see you again in the future.

10/10 Excellent

Hollis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good spot for a large gathering. Food good but too much on the plate.
Séjour de 1 nuit en mai 2023
Réponse de The Kilmorey Arms Hotel le 6 juin 2023
We are delighted to hear your enjoyed your stay with us!Thank you for your kind review!

8/10 Bien

ruth

Séjour de 1 nuit en mai 2023
Réponse de The Kilmorey Arms Hotel le 30 mai 2023
Thank you for taking the time to leave us this kind review Ruth

10/10 Excellent

Peter

Séjour de 1 nuit en mai 2023
Réponse de The Kilmorey Arms Hotel le 12 juin 2023
Thank you for taking the time to leave us this positive review Peter!

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The seafood chowder is the best we had anywhere during a two week stay across Ireland. The absolute gold standard. Friendly and helpful staff in all areas.
Séjour de 2 nuits en mai 2023
Réponse de The Kilmorey Arms Hotel le 20 mai 2023
We are delighted you can such a wonderful time at our hotel! Hopefully we will see you again!

10/10 Excellent

Natasha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en mai 2023
Réponse de The Kilmorey Arms Hotel le 8 mai 2023
Thank you for taking the time to post your kind review and thank you for choosing to stay with us!We hope to see you back soon!

10/10 Excellent

Ruth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The perfect place to stay
We had an amazing stay at Kilmorey Arms Hotel. The staff were exceptional and went above and beyond. A really cosy atmosphere and great food! Will absolutely return.
Séjour de 3 nuits en mars 2023
Réponse de Kilmorey le 20 mars 2023
We are delighted you had a wonderful stay at our Hotel! We look forward to your next visit!

10/10 Excellent

Rosemary

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is just the BEST place to stay. The staff are so friendly and welcoming and make your visit top class. The room was beautifully appointed with complimentary water and tea/coffee making facilities. We ate in the bar and the meal was exceptional. Cannot wait to stay again.
Réponse de The Kilmorey Arms Hotel le 15 janv. 2023
Good morning Rosemary, Thank you so much for your excellent review. We are delighted you enjoyed your stay with us and look forward to welcoming you back to our hotel in the future. RegardsPauline

8/10 Bien

Sonja

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great wee place, staff were warm and welcoming. We had dinner in the bar and it was delicious.
Réponse de The Kilmorey Arms Hotel le 5 janv. 2023
Thank you very much Sonja for your lovely review! We appreciate that you chose to stay with us and we look forward to hopefully seeing you again soon!

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Too noisy for me.
I could not get to sleep until 1 o’clock in the morning until due to the noise from Christmas party.
Séjour de 1 nuit en décembre 2022
Réponse de The Kilmorey Arms Hotel le 31 déc. 2022
Hi, we can only apologies for the level of noise you experienced on the night of your stay and we hope this wouldn't put you off staying with ourselves in the future. If you do wish to stay with ourselves in the future, please ring us and we would be more than happy to offer complementary Prosecco & Strawberries on arrival. Kind regards Pauline Kilmorey Arms Hotel

10/10 Excellent

Avril

Séjour de 1 nuit en novembre 2022
Réponse de The Kilmorey Arms Hotel le 27 déc. 2022
Hi Avril, thank you for your review. We are glad you enjoyed your stay at our hotel. Kind regards Stacey

8/10 Bien

Dwayne

Séjour de 1 nuit en octobre 2022

6/10 Satisfaisant

Suzanne

Voyage en famille
Les points forts : Propreté
Kilmorey should kill overloud music
The hotel is clean and comfortable and the staff are friendly. However, our stay was ruined by the extremely loud music coming from a function downstairs. I'm not talking about a slight background noise, I'm talking about music so loud that it was like lying in the middle of the disco. We could hear every word of each song, the patrons singing along, and the bass resonated around the room. This would be a great hotel but I suggest you avoid weekends and enquire about functions before booking.
Séjour de 1 nuit en octobre 2022
Réponse de The Kilmorey Arms Hotel le 21 oct. 2022
Hi SuzanneWe had a Gala Ball the evening of your stay, we can only apologies for the level of noise you experienced and we hope this wouldn't put you off staying with ourselves in the future. If you do wish to stay with ourselves in the future, please ring us and we would be more than happy to offer complementary Prosecco & Strawberries on arrival. Kind regardsStacey Kilmorey Arms Hotel

10/10 Excellent

Malcolm

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022
Réponse de The Kilmorey Arms Hotel le 14 oct. 2022
Good evening Malcolm Thanks you for your lovely review.We look forward to welcoming you back to the hotel in the Future.Regards Pauline

10/10 Excellent

alison

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleasant and professional staff
Séjour de 2 nuits en septembre 2022
Réponse de The Kilmorey Arms Hotel le 12 oct. 2022
Good morning Alison Thank yo so much for your lovely review. We look forward to welcoming you back to our Hotel in the future.RegardsPauline

10/10 Excellent

Sheila

Séjour de 2 nuits en octobre 2022
Réponse de The Kilmorey Arms Hotel le 8 oct. 2022
Good afternoon Shelia thanks you for your lovely review. We are delighted you enjoyed your stay with us and look forward to welcoming you back to our hotel in the future. RegardsPauline

8/10 Bien

Eugene

Séjour de 2 nuits en octobre 2022
Réponse de The Kilmorey Arms Hotel le 5 oct. 2022
Good Morning Eugene Thank you for your lovely review. we look forward to welcoming you back to our hotel.Regard Pauline