Les notes se basent sur un nombre total de 508 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 97 % des clients
4,6 Propreté de la chambre
4,4 Services et personnel
4,5 Confort de la chambre
4,5 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Houston

Nice hotel by the convention center

Publié le 30 déc. 2015
Les + : Close and far from it all.
Situation : Convention center, canal street.
Staff was friendly and facilities clean. Parking was $38, a bit steep if you ask me, although valet was very prompt in making sure that you get in and out in a jiffy.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice Hotel in downtown New Orleans

Publié le 27 déc. 2015
Staff was great. Room was nice. Only problem was that they didn't clean the 2nd day we were there. We credited it to being Christmas day and they were short staffed. Otherwise it was a great experience.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Unreal Customer Service! Excellent Quality!

Publié le 27 déc. 2015
Les + : Everything. And 1 minute drive from cruise port parking.
Situation : Riverwalk mall across the street. Restaurant in the hotel is awesome.
I rented 2 rooms one of which was for an adult who has severe allergies to the smell of any cleaning agent or deodorizer wi a smell. Upon check in her room had a deodorizer smell that is standard when cleaning any room, I called the front desk to see if they had a room that had not been cleaned with the same cleaner. Upon being made aware of the issue the front desk had the room switched as well as running a machine in the new one that removes all smells (good or bad) leaving nothing. While we were waiting for this to be done which takes about an hour we were given complimentary tickets for breakfast the following morning ( which was amazing as well, because they have a real NOLA chef on staff!). We shopped at the mall across the street and upon returning it was finished and the room was awesome. These people went above and beyond for us! And cruise port parking is 1 minute away.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Fayetteville, AR

Great hotel for pre-cruise evening.

Publié le 14 déc. 2015
The staff got us into our room early which we were grateful for due to early departure from home. We were able to enjoy the French Quarter and great food. We also were able to walk to the cruise ship in the morning with 2 large suitcases! I loved this hotel.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Houston, TX

Friendly Staff

Publié le 5 déc. 2015
We decided on a trip to New Orleans for Thanksgiving and stayed here. It was one of the best hotels I've been to. My family raved about it the entire trip. The concierge lounge was well worth the price,just for the breakfast alone (but everything else was great, too). The staff was extremely helpful, from check-in, getting us to our room, a special order in the restaurant, and helping us figure out what to do in town. Our experience was so great that we are going to make this trip a tradition, with this hotel as our go to.
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par 32 Year Vet

Wonderful staff

Publié le 30 oct. 2015 sur Orbitz
The room was great for business travel. Wi-Fi, an excellent restaurant, reasonable room rate, convenient to the French Quarter, River Walk, and the convention center. I can't say enough about how pleasant the entire staff is.
4 sur 5
Recommandé
pour Personnes en voyage d'affaires
par Omar J. S.

Nice accommodations for business trip

Publié le 6 oct. 2015 sur Orbitz
The hotel did meet my expectations. My only disappointment was not in the hotel itself, but the cost to visit New Orleans in a nice a hotel at all is not a low price expense. Overlooking that, however, I was very pleased with the location being across the street from food and clothes shopping as well as walking distance from the hotel on Canal Street where my conference was being held.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 28 sept. 2015
The hotel was very clean and the staff very helpful. It was a nice place to stay.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Palm beach

close to Convention center

Publié le 27 sept. 2015
Les + : friendly, clean, modern , updated furniture
Les - : towels
Situation : great places to eat nearby. secure area. mall lose by as well as convention center. Bourbon street at night is crazy and you may want to take a cab
excellent check in, quite hotel away from the buzz and noise of Bourbon street but close enough to walk ( less than a mile away!)
5 sur 5
Recommandé
pour Familles
par Dan de Lafayette, Louisiana

Awesome Stay

Publié le 22 sept. 2015 sur Hotels
Had a very good, room was immaculate, service was very great. Will definitely book this hotel again. Good walking distance from super dome as well.