Les notes se basent sur un nombre total de 599 avis vérifiés

4,3 sur 5
Recommandé par 91 % des clients
4,6 Propreté de la chambre
4,4 Services et personnel
4,5 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 17 févr. 2017
Very nice stay. I really enjoyed my 5 days in this hotel.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Excellent staff

Publié le 16 janv. 2017
The staff is what really makes this hotel.. from the valet, check in, checkout the staff was great... I would like to give a special shout out to the crew in the concierge lounge they were amazing .they kept everything going full and clean and we're nice and helpful to the guests..I would definitely recommend this hotel and I will be back!!
Commentaire laissé par : Direction de l'hôtel
22 janv. 2017 par Trista C, Direction de l'hôtel
Dear Anonymous, Thank you for your wonderful feedback about our staff, they were so delighted to hear your comments! We hope to see you again when your travels bring you back to New Orleans! Sincerely, Trista Chauvin Senior Rooms Operations Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Texas

Great Accomodations

Publié le 10 janv. 2017
Les + : Friendly staff and great food.
Situation : Marriot is right by the convention center and it's within walking distance of the French Quarters and other great tourist sites.
Great food, best grits in town. Friendly, fast service. Went beyond what was needed to accomodate us. Very quiet rooms.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de MS

Clean room prompt service

Publié le 8 janv. 2017
I stayed for a night, I was able to check in early check out early and they allowed me to keep my car parked for a little over time because of obligations while I was there.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice Hotel and close to the French Quarters

Publié le 17 déc. 2016
The hotel was very nice and in a great location for walking to all areas in the French Quarters. The Staff members were outstanding, they went out of there way to make sure you were comfortable during your stay. For most hotels we have stayed at lately, the bath rooms are not at top standards. The shower and sink drains would not drain properly, and they weren't modern like the rest of the hotel. Also the bed are not comfortable, seems like old mattresses....Otherwise great restaurant/bar area and very warming lobby. I would still definitely recommend this hotel.
Commentaire laissé par : Direction de l'hôtel
31 déc. 2016 par Trista Chauvin, Direction de l'hôtel
Dear Anonymous, We are delighted to hear that you enjoyed your stay, and look forward to your return! I will share your comments about the drains and mattresses with our Engineering team to ensure everything is working properly in our guestrooms. Thank you again for your wonderful comments! Sincerely, Trista Chauvin Senior Rooms Operations Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de B

Very nice downtown hotel, great valets roomservice

Publié le 15 déc. 2016
Excellent parking and valet. Roomserice and relaxation. Good location if in New Orleans.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de alabama

Publié le 6 déc. 2016
Les + : The parking under ground and the room was nice.Miss Sue was good we have all good things for her kindness.
Les - : Nothing
Situation : Great
Had a GREAT TIME staff was helpful will not forget Miss Sue or the bartender 11-25-2016
Commentaire laissé par : Direction de l'hôtel
31 déc. 2016 par Trista Chauvin, Direction de l'hôtel
Dear b, Thank you for sharing your wonderful comments with us regarding Ms. Sue! She was extremely grateful to know she made an impact on your stay and looks forward to welcoming you back when your travels bring back to New Orleans. Warm Regards, Trista Chauvin Senior Rooms Operations Manager
2 sur 5
par un voyageur vérifié

Below average

Publié le 11 nov. 2016 sur Hotels
Too expensive for the quality
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Toronto

Fantastic staff

Publié le 10 nov. 2016
Les + : Everyone there was so helpful, from check in to the concierge. the bellman were very friendly and personable, and Michael at the front desk accommodated our room requests efficiently.
Les - : I wish there had been a casual Cafe, in addition to Starbucks. It was too busy with the convention attendees to grab a quick coffee or snack. 30 minutes to get a coffee to go was just too long so every morning we went outside the hotel for coffee.
Situation : Location was great, close to Riverwalk shopping, restaurants and bars. Bit of a walk to the French Quarter, not too bad but then walking all day.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Santiago, Chile

Muy buen hotel, recomendable

Publié le 6 nov. 2016
Les + : lo meor la ubicacion y las instalaciones El desayundo buffet 100% recomendable
Les - : Un dia no nos hicieron la habitacion, lo que me parece malo para un hotel de esta categoria
Situation : Se puede ir caminando a French Quarter