Trouvez des Hôtels d’aventure à Napili-Honokowai

« Bonjour, Je souhaite vous faire part de notre déception concernant notre récent séjour dans votre établissement. Tout d’abord, étant membre Gold, nous avons été surpris de constater que des frais supplémentaires nous ont été facturés, dépassant le montant normalement dû pour les resort fees. Cette situation nous a semblé incohérente avec le statut et les avantages associés. De plus, durant notre séjour, il y a eu un dégât d’eau provenant de la chambre au-dessus de la nôtre. Nous avons dû...

« La chambre est parfaite. »

« Not a great check-in experience, room had pulled up carpet and broken lamp (upgraded bungalow room) and was not worth the price we paid. Restaurants and Luau on-site were overpriced and underwhelming. The only upside was the manager Gretchen that helped us to move to a different room (lower priced), but better view. We didn't get any money back, but Gretchen was very nice and helped us out. »

« The room and Housekeeping were outstanding. Serviced each day. The pool area and food service was also excellent except for the lack of nearby elevators to lower level. There was a fair amount of lounge chair saving. Dajengo upscale restaurant had exceptional food and service. The Swan Court buffet was very good. The Sonnz steak house left a lot to be desired. Food was OK but not exceptional. After receiving our appetizers and salads our main course evidently got lost in the system as well as...

« We had a great stay! »