Merseyside : Auberges

« Room spotless and staff efficient »

« Excellent stay - room very comfortable and clean,Quality English breakfast. Staff helpful too. »

« Good »

« Checked in to the premises for an overnight stay. We were met by a tall young woman who was very welcoming and friendly and I was invited to complete details into a machine, then asked to pay the cost of the accommodation there and then. I explained that I had already done so with Hotels.com.Our room was situated over the bar area. The room was an adequate clean twin bedded space. Two large towels had been provided (not bath sized) that carried the odour of being dried inside and my partner...

« Worst experience ever at a hotel. To begin with we were handed the wrong keys for our rooms and given NO keys for entry into the actual building. This absolutely ruined the weekend as we were forced to sleep on the streets. We woke up and returned to the hotel with a cold and was given no apology or explanation just was told the door is now fixed and to turn the handle the other way. Instead of a refund for the card payment we was told that they do not accept payments from here and we must pay,...