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Avis sur Riad villa saphir & SPA

4 out of 5
Riad villa saphir & SPA
Villa 123, Lotissement Atlas Ennakhil, Marrakech, Marrakech-Safi

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 2 avis sur 4." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 4." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 4." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 4." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 4." "

9,0/10

Propreté

10/10

Personnel et service

9,0/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

8/10 Bien

Siddiq

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Ayishat

Séjour de 4 nuits en mars 2024
Réponse de Riad villa saphir & SPA le 22 avr. 2024
Dear Ayishat, We were very glad and happy to host you. It was really nice meeting you. And we look forward at hosting you again soon.

2/10 Horrible

Saif

Séjour de 2 nuits en mars 2024
Réponse de Riad villa saphir & SPA le 28 mars 2024
Dear Saif, We would like to sincerely thank you for your rating, and we would like to express our apologies for your situation, and for your wish to cancel your reservation free of charge on the day of your arrival during the moment of your check-in. We understand that one of your family members cannot take the stairs, but we were unable to find you an available room on the ground floor as we were completely booked. This is why we encourage our customers to let us know their comments or special requests at the time of booking, in order to effectively anticipate their stay. We regret the rating you gave us. Please excuse us again and we hope to welcome you soon.

10/10 Excellent

Ngwambeng Junior

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nothing to complain about
We were very impressed by the accommodation. From the very first moment, they were willing to let us check-in early, after a warm reception with tea. The service at this place is the standout winner of all assessment criteria, and that’s a big compliment given that there’s barely anything to complain about. The room is cleaned and arranged daily, the breakfast is delicious and enough to keep you full the whole day, the pool and spa are exceptionally equipped, and I can go on and on. The only negative thing (which is beyond the accommodations locus of control) is the location. The villa is slightly outside town, making it expensive and difficult getting to the areas where life happens. However, if you’re looking for rest and a place to lie under the sun, riad villa Saphir is the place for you.
Séjour de 4 nuits en février 2024
Réponse de Riad villa saphir & SPA le 17 févr. 2024
Dear Bennet, We are thrilled to hear that you thoroughly enjoyed your time at our hotel. Your kind words about our warm welcome, attentive staff, delicious food, rejuvenating spa, and exceptional services mean the world to us. We strive to provide a memorable experience, and it's fulfilling to know that we've succeeded. We hope to welcome you back soon for another delightful stay and thank you for choosing our hotel!