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Avis sur Anjum Hotel Makkah

5 out of 5
Anjum Hotel Makkah
Umm Al Qura Street, P.O. Box 2067, Makkah

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 67 avis sur 167." "
Note des voyageurs de 8 (Bien), d’après 56 avis sur 167." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 167." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 167." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 167." "

8,4/10

Propreté

8,0/10

Personnel et service

7,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

kadiatou

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avis favorable
Salut séjour impeccable rien a dire sauf ils sont en travaux de mise a jour après l grand pèlerinage c'est tout a fait normal. Personnel très disponible et courtois, lieux propres et tout est dispos pour rendre le séjour agréable repas correct et soigneux.
Séjour de 2 nuits en septembre 2019
Réponse de salman le 1 oct. 2019
thank you and wish to serve you another time

10/10 Excellent

kadiatou

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Formidable et très intéressant séjour personnel cordialement disponible et très intéressant
Séjour de 11 nuits en mai 2019
Réponse de salman nawafleh le 19 juin 2019
thank you

8/10 Bien

Lotfi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mai 2019
Réponse de salman le 19 juin 2019
thank you

6/10 Satisfaisant

Fathi

Les points faibles : Personnel et service
Hotel bien place par rapport a la mosquee
Petit probleme a l'arrivee a l'hotel, j'ai attendu pendant une bonne demie-heure afin que l'on trouve ma reservation. Malgre le fait d'avoir communiquee mon numero de reservation, j'ai trouve ca tres ennuyant.

6/10 Satisfaisant

Mounir

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
The parking is not free and an extra SAR120 have to be paid if you bring your car.

6/10 Satisfaisant

Chahid

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Hôtel vue sur le Haram mais service nul!!
- Bel hôtel de qualité - Vue sur la mosquée sainte: 700 m idéale pour aller prier à chaque heure de prière - Belle chambre spacieuse - Service: c'est clairement l'usine!! Aucune sympathie du personnel Accueil glaciale à la réception Room service jamais disponible

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
TRES DECU
a notre arrivee la reception ne trouve pas ou ne veut pas trouver notre reservation, on nous a fait payer la premiere nuit a 1h du matin,dans l'attente de regler la situation le lendemain,mais a notre retour a la reception on trouve une autre personne qui n'est pas au courant de la chose, il aura fallu reexpliquer des le debut qu'a partir d'un moment il aurai trouve la reservation qu'il ne trouve la veille....etc l'acces de l'hotel est difficille compte tenu des travaux tout autour, les ascensseurs exterieurs marche une fois sur deux, les sont totalements inconfortable, j'ai meme dormi par terre, petit dejeuner nul, des tomates et concombre.........etc et j'en passe.......

10/10 Excellent

Muhammad, Mississauga

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall excellent experience
Séjour de 3 nuits en avril 2024
Réponse de Anjum Hotel Makkah le 2 mai 2024
Dear Guest,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah.It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Anjum Hotel Makkah

10/10 Excellent

Mohamed

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is clean, staff are friendly and so close to Alharam
Séjour de 3 nuits en avril 2024
Réponse de Anjum Hotel Makkah le 2 mai 2024
Dear Mohamed,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah.It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Anjum Hotel Makkah

10/10 Excellent

Maria

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I stayed for the first time at Anjum, but it was one of the best experiences. They have it all inside the hotels, food, shopping, courtyard (the best), etc. Rooms were spacious. It was very busy in Ramadan but the location beats it all, very convenient walk to haram, taxi didn’t have issue dropping off. Just got partial Haram view due to availability, although upgraded to Haram view. Appreciate everyone there from all the employees and workers to help us make it smooth.
Séjour de 1 nuit en avril 2024
Réponse de Anjum Hotel Makkah le 17 avr. 2024
Dear Maria, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah

10/10 Excellent

Syed

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location with Haram Good value for money
Séjour de 1 nuit en avril 2024
Réponse de Anjum Hotel Makkah le 12 avr. 2024
Dear Syed,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah

2/10 Horrible

yasser

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was double charged on my staying ,my credit card my card charged twice for the same staying period , called several time not getting no where with them ,,they refuse to work with me or give me my money back awful experience with them. I will never use or recommend them again stole my money. that's a shame I have to pay twice without consideration& hurtful .unprofessional.
Séjour de 1 nuit en avril 2024
Réponse de Anjum Hotel Makkah le 12 avr. 2024
Dear Yasser,Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Makkah

6/10 Satisfaisant

IMRAN

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
I recently stayed at this hotel and had a mixed experience. On the positive side, the cleanliness of the hotel was commendable. It provided a comfortable environment to return to after a long day. Its proximity to Haram is its standout feature, offering incredible convenience for those looking to be close to this sacred site. This was a major plus for me and likely for many other travelers with similar intentions.However, there were a few aspects that could use improvement. The hotel's decor and facilities felt outdated, giving the impression that a renovation might be due to bring it up to modern standards. While this didn't significantly impact the comfort of my stay, a refresh could certainly enhance the overall guest experience.One notable challenge was transportation, particularly during Ramadan. Getting a taxi in and out of the area proved to be quite difficult, which might be something future guests would want to prepare for. The holy month brings about unique challenges and an increase in visitors, so planning ahead for transportation is advisable.Lastly, the hotel's customer service, especially through their WhatsApp channel, was less efficient than expected. I encountered a significant issue when road blocks prevented access to the hotel, and despite reaching out for assistance, I didn't receive a timely response. This lack of communication can be quite distressing in such situations and is an area where I hope to see improvement.In conclusion, while the hotel offer
Séjour de 2 nuits en mars 2024
Réponse de Anjum Hotel Makkah le 19 mars 2024
Dear Imran,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah

10/10 Excellent

Ziad

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location
Séjour de 5 nuits en mars 2024
Réponse de Anjum Hotel Makkah le 17 mars 2024
Dear Ziad,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah

10/10 Excellent

Adel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love this hotel 🛏️
Séjour de 4 nuits en mars 2024
Réponse de Anjum Hotel Makkah le 18 mars 2024
Dear Adel,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah

2/10 Horrible

Basir Ahmen

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scame
Séjour de 2 nuits en janvier 2024
Réponse de Anjum Hotel Makkah le 17 mars 2024
Dear Basir,Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Makkah

10/10 Excellent

Mohamad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, breakfast excellent
Séjour de 2 nuits en février 2024
Réponse de Anjum Hotel Makkah le 8 févr. 2024
Dear Mohamad, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah

10/10 Excellent

Tariq

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
Good hotel, close to the Haram.
Séjour de 3 nuits en janvier 2024
Réponse de Anjum Hotel Makkah le 5 févr. 2024
Dear Tariq, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah

10/10 Excellent

Nabil, San Diego

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Anjum Hotel Management le 19 janv. 2024
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

2/10 Horrible

Adil

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very Uncomfortable bedding and pillows
Séjour de 4 nuits en janvier 2024
Réponse de Anjum Hotel Management le 19 janv. 2024
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

10/10 Excellent

Mohamed Shaaban

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice accommodation
Amazing especially housekeeping and quality of Arabic Food
Séjour de 2 nuits en janvier 2024
Réponse de Anjum Hotel Management le 19 janv. 2024
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

8/10 Bien

Sara

Séjour de 3 nuits en décembre 2023
Réponse de Anjum Hotel Management le 19 janv. 2024
Dear Guest,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

8/10 Bien

AHMED

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
مكة
إقامة رائعة
Séjour de 1 nuit en décembre 2023
Réponse de Anjum Hotel Management le 3 janv. 2024
ضيفنا العزيز أحمد ..تحية طيبة من فندق أنجم مكة،نشكركم على تقييمكم للفندق، نحن نقدر كثیرا تعلیقاتكم الإيجابیة حول اقامتكم في فندق أنجم مكة.لقد قمت بمشاركة تعلیقاتكم مع فريق العمل لیكونوا على معرفة بمشاركتھم في إرضائكم وكونھم عند حسن توقعاتكم.إن التقییم الإيجابي من عملاءنا يعتبر أفضل مكافئة لنا، شكرا لكم. نحن نقدر إھتمامكم ويسعدنا ان نراكم مجددا في أنجم مكة. مع خالص الشكر و التقدير،ادارة فندق أنجم

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location. First two days was great price since we loved the hotel we wanted to extend the stay and they changed the fee to almost double the price (if I had booked with hotels from the beginning it would’ve not been double). Breakfast was great. Extremely close to masjid al haram. Overall if the price is reasonable I’d recommend it.
Séjour de 2 nuits en décembre 2023
Réponse de Anjum Hotel Management le 21 déc. 2023
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

4/10 Médiocre

Samia

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Hello, I booked double/Twin bedroom for my father and his friend. However, when they arrived, they were given a room with one bedroom. The other person ended up having to sleep on the account. It was uncomfortable.
Séjour de 1 nuit en novembre 2023
Réponse de Anjum Hotel Management le 16 déc. 2023
Dear Samia,Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Management

6/10 Satisfaisant

Mehboob

Séjour de 2 nuits en décembre 2023
Réponse de Anjum Hotel Management le 16 déc. 2023
Dear Mehboob,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

2/10 Horrible

Azzeddine

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2022
Réponse de Anjum Hotel Management le 21 déc. 2023
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

2/10 Horrible

Alsatir

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very Dirty I got sick because the room is not clean or sanitized before. It was a very bad experience.
Réponse de Anjum Hotel Management le 21 déc. 2023
Dear Guest, Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Management

10/10 Excellent

Aleem

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was awesome. Parking was expensive. Room service was good.
Séjour de 4 nuits en novembre 2022
Réponse de Anjum Hotel Management le 21 déc. 2023
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

2/10 Horrible

Md arafat

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bathrooms are dirty. Stuffs are rude in the reception.
Séjour de 3 nuits en novembre 2022
Réponse de Anjum Hotel Management le 21 déc. 2023
Dear Guest, Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Management

8/10 Bien

Dalia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check in was easy and fast. The cleaning crew came everyday to check if the room needs cleaning. Staff are very helpful.
Séjour de 4 nuits en novembre 2022
Réponse de Anjum Hotel Management le 21 déc. 2023
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

10/10 Excellent

Oussama

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking is expensive
Réponse de Hassanin le 6 nov. 2022
Thank you so much for taking the time to review our hotel. We are very excited to hear that you enjoyed.Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Jassim

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en août 2022
Réponse de Hassanin le 10 août 2022
Thanks for staying with us. We appreciate your feedback.

2/10 Horrible

Hussain

Séjour de 1 nuit en décembre 2021
Réponse de Anjum Hotel Management le 21 déc. 2023
Dear Guest, Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Management

6/10 Satisfaisant

Maher

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
حجزت غرفة لثلاث اشخاص لكن عطوني غرفة لشخصين
Séjour de 1 nuit en décembre 2019
Réponse de Anjum Hotel Management le 21 déc. 2023
Dear Guest,Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Mangement

10/10 Excellent

hanan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
انصح بالقامة في هذا الفندق
الفندق خدماتة ممتازة وسريعه نظيف جداً الاكل لذيذ
Séjour de 3 nuits en décembre 2019
Réponse de إدارة فندق أنجم le 10 févr. 2020
اطيب التحيات من فندق أنجم مكة. نود ان نشكرك على هذه الملاحظة اللطيفة ويسرنا انكم قد استمتعت بالإقامة معنا. نتمنى الترحيب بكم مجددا في فندق أنجم مكة. مع خالص التحية، إدارة فندق أنجم

10/10 Excellent

SHAHNAZ

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Séjour de 3 nuits en décembre 2019
Réponse de MohammedAbelSamad le 27 déc. 2019
A warm thank you on behalf of Anjum Hotel, Makkah for your glowing review. It will be our great pleasure to welcome you to Anjum Hotel, Makkah. Yours Sincerely, Mohammed Abel Samad General Manager

10/10 Excellent

حسين

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ممتاز
كل شي جميل وممتاز وقريب من الحرم 3 دقائق مشياً بالاقدام وكنت حاجز غرفة عادية و عطوني غرفة مطلة على الحرم مجاناً فقط المواقف غير متوفرة وعليها رسوم 120 ريال يومياً
Séjour de 1 nuit en octobre 2019
Réponse de salman le 15 oct. 2019
thank you

10/10 Excellent

Mohamed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
فندق ممتاز
الفندق اكثر من رائع وهذه التجربة الثانية لى معهم
Séjour de 2 nuits en septembre 2019
Réponse de salman le 15 oct. 2019
thank you

8/10 Bien

Hilal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juin 2019

8/10 Bien

Othman

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en juin 2019
Réponse de salman le 26 juin 2019
thank you

8/10 Bien

MOHAMMED

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
فندق قريب من الحرم
الفندق واسع... والطريق للحرم سلس... والعاملين متعاونين حدا... ولكن الغرف ضيقة... والاستجابة تكون متأخرة احيانا.. والاكل منوع ولكن دون المطلوب...
Séjour de 2 nuits en juin 2019
Réponse de salman le 23 juin 2019
thank you

10/10 Excellent

Tasneem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent surrounding with access for transpot
very comfortable with easy access to Masjid-e-Haram
Séjour de 1 nuit en mai 2019
Réponse de salman nawafleh le 19 juin 2019
thank you

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 10 nuits en mai 2019
Réponse de salman le 19 juin 2019
thank you

6/10 Satisfaisant

Amna

Not recommended
Overrated Not the 5 stars experience I was looking for Location is far from other hotels and shops
Séjour de 4 nuits en mai 2019
Réponse de salman nawafleh le 19 juin 2019
thank you

2/10 Horrible

Mohammed

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service is too bad
Séjour de 1 nuit en mai 2019
Réponse de salman nawafleh le 19 juin 2019
sorry for any inconvenient might happened during your stay and wish to have another opportunity to serve you well

8/10 Bien

Shehu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2019
Réponse de salman le 19 juin 2019
thank you

4/10 Médiocre

Ali

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Bad experience
Staff are really helpful.. Other than that, the hotel is a big NO. rooms are too small, water in the shower is very weak and either hot or cold. Food at the restaurant was cold. Really disappointed with the hotel.
Séjour de 2 nuits en mai 2019
Réponse de salman le 19 juin 2019
we truly regret for any disturbance happened to you during your stay at the hotel

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en mai 2019
Réponse de salman le 19 juin 2019
thank you

6/10 Satisfaisant

Abdulaziz

Séjour de 2 nuits en mai 2019
Réponse de salman le 19 juin 2019
thank you