Les notes se basent sur un nombre total de 88 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,6 sur 5
Recommandé par 57 % des clients
3,8 Propreté de la chambre
4,0 Services et personnel
3,4 Confort de la chambre
3,3 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
1 sur 5
par un voyageur vérifié de m

Booked executive suite got family room

Publié le 6 mai 2016
I booked an executive suite with the bath tub which was clearly displayed on my confirmation. However when I arrived I was shown to a family room which resembled an old council flat. I complained but was told when the booking went to the hotel the request was for a family room. I was also told by the manager there was nothing he could do but I would be charged the executive suite rate dispite not getting the executive suite. I then left the hotel and did not stay. Still trying to get money back.
Commentaire laissé par : Direction de l'hôtel
13 mai 2016 par Manager, Direction de l'hôtel
Dear, we do really appreciate all the feedback and reviews because it helps us to do better and to offer a better service. You made a reservation buying a non refundable rate for the wrong date, over the phone my colleague allowed you to change the date and you have been adviced that the excecutive suite with the bath-tub was not available. Sorry for the inconvenience, but we tried to do our best for you to enjoy your night without loosing the money. Regards
3 sur 5
par un voyageur vérifié

Convenient Location

Publié le 20 avr. 2016
Great location, the reason we chose it for day trips from Kings Cross. The facilities are a little old but the staff are very friendly.
3 sur 5
par un voyageur vérifié de Dortmund, NRW

Super Lage

Publié le 19 avr. 2016
Les + : Die Verkehrsanbindung in alle Richtungen.
Situation : In direkter Nachbarschaft sind viele kleine Restaurants u. Imbisse, eine Wechselstube u. der Bahnhof.
Das Hotel liegt verkehrstechnisch in bester Lage (Kings Cross-Station). Die Zimmer sind uns aber viel zu klein gewesen, auch das Bad war extrem eng u. schlecht beleuchtet. In den Betten konnte man gut schlafen. Das Personal war sehr nett u. hilfsbereit.
1 sur 5
par un voyageur vérifié de københavn

alt for lille rum fyldt op af en idiotisk sofaseng

Publié le 15 avr. 2016
upraktisk indretning, ingen plads, ingen skabe, for lille dobbeltseng.
1 sur 5
par un voyageur vérifié

Moldy Firetrap

Publié le 4 avr. 2016
I understand the concept of "rough luxury"' but I cannot accept actively growing mold on the bathroom ceiling/walls. Also, the type of lock the room door prevents quick exit in the event of a fire/emergency.
3 sur 5
par D. Van Acker de Bruges, Belgium

more rough then luxe

Publié le 25 févr. 2016 sur Hotels
The hotel has a lot of of potential to be a very nice hotel. Only that is now not the case. We did love the rough part about it. bare walls, old doors and damaged plastering. But the luxe part needs a lot of work. For the price you pay. (200 euros per night) you expect a lot more. We had a family room. two bedrooms and a bathroom. Luckely we had that because we both didn't fit in one bed. It was only 135cm wide. The lights on the wall did not work, the carrpet was very dusty and the radiators were old. They even had two Electric radiators in the room in case it was too cold. The tv was a very old model. It was not even plugged in and had no remote. something you don't ecpect in a four star hotel. The bathroom was very nice. The only thing I missed was a shelve in the shour to put my shampoo on. breakfast was good. freshly baked croissants and a lot of choice were a treat. You had to sit on one large table with other guests. My conclusion: The rough part is great but we did not feel any luxe about it.
3 sur 5
par un voyageur vérifié

Would stay elsewhere.

Publié le 22 févr. 2016 sur Hotels
This is a guesthouse. Rooms not practical for getting ready, no mirrors. Cannot dry hair properly. Didn't suit female traveller. Bathroom was nice.
4 sur 5
par un voyageur vérifié

Publié le 21 févr. 2016 sur Hotels
very good to access to city center.
4 sur 5
par Jacob de Manchester

Charming hotel full of character

Publié le 27 janv. 2016 sur Hotels
A charming hotel full of character, amazing bathroom in room 8. Great transport links, literally right next to kings cross station. A few minor niggles, lighting wasn't great for my partner to do her makeup and there is no full length mirror in the room. Overall an enjoyable and romantic stay for a reasonable price,
4 sur 5
par Lucinda de Reading

Cool hotel

Publié le 20 janv. 2016 sur Hotels
Rouhg Luxe is a really interesting and quirky hotel, not to everyone's standards or likes I think, but generally great. The rooms aren't very spacious, and they were lacking in many plug sockets or lamps that actually worked, but cool place in central London. Despite having emailed the hotel in advance and being told we could leave bags there on day we checked out, we found out when checking out that we could only leave bags there until 5pm which meant we had to carry them around with us for a few hours before getting our trains out of Kings Cross - would have been nice to have known this in advance!