Hôtels Stolberg près de Stolberg

"Parfait ! Séjour confortable et reposant. "

"Jolie chambre fonctionnelle Le personnel était adorable "

"Chambre propre mais salle de bain exiguë. Excellent petit déjeuner, complet avec des produits de qualité. Attention, parking à 15€ la nuit et non 10€"

"Tres bien"

"Chambre propre"

"Tout était parfait ! Le personnel est hyper accueillant ! Les chambres sont spacieuses et le petit dej nickel ! Rien à dire de plus d’autre que tout était super !"

"Hotel très bien situé, près des centres d'intérêt de la ville. Chambre confortable et propre, accueil agréable et puis, breakfast parfait et idéalement situé au 5ème étage avec vue sur la ville. "

"Propreté irréprochable et sécurité pour l’accès aux chambres avec code etc au top ! Je recommande "

"Dear Client Service team I hope this message finds you well. I am writing to formally express dissatisfaction with my recent stay at BestPrice hotel Eschweiler from 8 to 9 August. Upon making my reservation, I specifically booked a family room to accommodate my needs. However, upon my arrival, I was assigned a single room instead. This was not only unexpected but highly inconvenient, as it did not meet the needs of my family during our stay. I had assumed that my reservation details were clear, and I would receive the appropriate room type. Additionally, I faced difficulties regarding parking. The lack of a proper parking space added to my frustration and made my experience even less enjoyable. It was disappointing that such basic expectations were not met during my stay. I kindly request an explanation regarding these issues and a resolution to my concerns. I believe that a gesture of goodwill, such as a refund or compensation, would demonstrate your commitment to customer satisfaction. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely Anna"