Dear Stephane, Let me start by saying how much we value your decision to stay with us over the holidays, your choice of hotel, and the time you took to write such a positive review. We are always grateful for and encouraged by positive feedback from our guests, so reading this review made us very happy. I understand that at the time, the water in the pool was still not warm enough as it was April. We are appreciative of your visit and hope to see you in the future. Wishing you all the best, Veronika Guest Relations Miramare Resort and Spa

Dear David, From Miramare, greetings, and we sincerely apologize for the wait for your response. We appreciate you taking the time to write a review for us, and we're sorry the score did not live up to your expectations. We always consider the opinions expressed by our guests. Although you listed the title as "mixed experience," we are unsure of the specific area in which we fell short because there is more information. We appreciate you being our guest and send our best wishes your way. Maybe we'll cross paths with you again when you return to the stunning island of Crete.

Greetings, Conception Firsly I want to express my gratitude for staying with us. We appreciate your thoughtful comments, which are especially significant to us as they originate from our guests. We look forward to meeting you soon, and do get in touch with us if you have any questions. With Regards, Veronika

Dear Frederic, Firstly, I would like to thank you for staying with us and choosing Miramare for your recent stay. We appreciated your valuable feedback, which is very important for us, especially when it comes from you, our guests. We hope to welcome you in the near future, and if there is anything else, do not hesitate to contact us.With Regards, Veronika

Dear Frederic, Thank for your time leaving us your review 5 out of 5. We are delighted to know that you appreciated the service level of our team and we hope you enjoyed your vacation here in our Resort Miramare. Looking forward to seeing you again in the future. Miramare Resort and Spa

Dear Guest, thank you for your feedback and kind review. Please note that unfortunately we can not operate any indoor pools due to the restrictions of the Greek hygiene protocol regarding Covid19. Thank you so much for choosing us for your holidays.

Dear Guest, thank you for your kind review, we do appreciate all of our customer's comments. We are looking forward to welcoming you back to Miramare Resort & Spa.

Dear Guest, thank you for your feedback. Rest assured that we react to all of our guests comments in order to be better at our services. Although we believe that our staff is very friendly, we take a note of your inconvenience so that we can examine the issue. Thank you for staying with us.

Dear Guest, thank you for posting these photos. We hope you had a good time with us. Greetings from the sunny island of Crete.

Dear Anonymous, We are truly sorry to hear that your holiday experience at our hotel was not to your fullest satisfaction. All comments that we receive are considered valuable, assisting our task to improve both the facilities and the services according to our guests' feedback. It is an important tool to help us deliver better results, on a year to year basis, which we intend to make use of! Indeed we would have welcomed the possibility if you would have contacted us during your stay, in order to air your worries to us, so that we would be given the chance to take any necessary measures to make your holidays more enjoyable. Therefore we have several points of referral in our hotel such as the Guest Relations department and reception desk. As far as for the rooms, on our hotel website, our guests can have a look at the different types of rooms that we offer and choose the best one according to their personal needs, through a variety of sample photos. Due to space’s limitation, the holiday brochures often use a sample picture of the best selling room category. If guests book a different room type than the sample in the brochure then our website is there to assist the guests’ to find a photo of the room type they have booked, in order to avoid disappointment upon arrival. We do hope to have the possibility to welcome you one more time at the Miramare Resort & Spa in order to be able to speak to you in order to provide you with satisfactory service. Kind regards, Kritsotaki Ioanna, Guest relations desk

Dear Didier, warm greetings from Miramare Resort & Spa and the beautiful Agios Nikolaos! We wish to thank you for your constructive review of your recent stay at Miramare Resort and Spa, which is situated in the peaceful location of Gargadoros. The cosmopolitan town of Aghios Nikolaos is within walking distance from the hotel, which is built in traditional island architecture supporting the conservation of Cretan nature We are truly sad to hear that you did not fully enjoy some of our services and facilities during your stay and we would have dealt with it immediately, should you had given us a chance to air your considerations , which we then could react on. That is the reason why we do have several points of referral, among them the guest relations desk where our guests can speak to, as to find a satisfactory solution. We welcome all comments positive and negative, which then forms part of our planning for a better tomorrow. Rest assured that your feedback will be forwarded to the appropriate departments for future reference. Kind regards, Ioanna Kritsotaki, guest relations desk

Dear JOEL, wonderful greetings from Miramare Resort & Spa and the beautiful Agios Nikolaos! Thank you for rating us 10 out of 10!

Dear Audrey, wonderful greetings from Miramare Resort & Spa and the beautiful Agios Nikolaos! Thank you for rating us 8 out of 10!

Dear Alain, wonderful greetings from Miramare Resort & Spa and the beautiful Agios Nikolaos! Thank you for rating us 10 out of 10!

Dear Claude, wonderful greetings from Miramare Resort & Spa and the beautiful Agios Nikolaos! Thank you for rating us 8 out of 10!

Dear Anonymous, wonderful greetings from Miramare Resort & Spa and the beautiful Agios Nikolaos! Thank you for rating us 8 out of 10!

Dear Jean, wonderful greetings from Miramare Resort & Spa and the beautiful Agios Nikolaos! Thank you for rating us 5 our of 5!

Dear Anonymous, wonderful greetings from Miramare Resort & Spa and the beautiful Agios Nikolaos! Thank you for giving us 4 out of 5! Kind regards, Guest Relations Manager

Dear Mark, Thank you for staying at Miramare Resort and Spa and for taking the time to share your experience with us. We are so thrilled to know that you had a great time and brought home some nice memories of your stay. You are right; during the summer, starting in May, the hotel gets much busier as we have many guests and many repeaters coming to stay in our hotel. Once again, thank you for being our guests, and we hope to see you in the near future.

Dear Frank, apology for the delayed answer as we started to operate recently. Thank you for your time to leave us a review from the last year and we thank you for your pleasant feedback. We hope you had a great time and wish to see you again soon. Thank you for being our Guest.

Dear Knut, We apologize for the delay in responding as we opened the hotel recently for the season 2024 and extend our greetings from Miramare. We are grateful that you took the time to leave us your score 8 out of 10. We express our gratitude for your visit and send our best wishes your way. Maybe when you return to the stunning island of Crete in the future, we will see you. Regards, Miramare Resort and Spa

Dear Stefan, From Miramare, greetings. Since we have just recently begun operations this year, I sincerely apologize for the delay in responding to your inquiry on last year's season. We appreciate your kind and positive assessment of us. I hope to meet you again soon and wish you all the best. Thank you.