Les notes se basent sur un nombre total de 156 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,7 sur 5
Recommandé par 97 % des clients
4,7 Propreté de la chambre
4,8 Services et personnel
4,6 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
5 sur 5
par un voyageur vérifié

Publié le 21 août 2016
Great experience..............................................................
5 sur 5
par un voyageur vérifié

Comfortable property in a beautiful setting.

Publié le 9 août 2016
Les + : The property is large and sprawling in a lovely park-like atmosphere. The facilities while not new are well maintained.
Les - : An umbrella could be provided outside each door, especially in rainy season. This would be a very easy amenity to accomplish.
Situation : Beaches, spice plantations, even elephants!
Taj Exotica met and exceeded all my expectations. The room was very comfortable and well maintained and the staff was excellent at every level. It would be a pleasure to stay here again next time I am in Goa.
1 sur 5
par un voyageur vérifié de uk

Very disappointing.

Publié le 28 juin 2016
Les + : The grounds were good.
Les - : A total overhaul .
First night our room was flooded and we had to wait for staff to move us to another room around 11.30 pm we were put in a very old dirty room. The next day we spent half the day arguing with the management that we would not stay in this room they had now given us as it was not up to the standard of the one booked. Only when we were about to check out and move to another hotel did they decide to up grade our room. The hotel is under going a much needed renovation. Most of the restaraunts were closed due to the monsoon season. The beach was portrait as Mediterranean it was nothing like the pictures and there is a high fence between the hotel and beach I saw no thatched sun shades as shown and certainly not as shown . We did not venture onto the beach this had been one of the reasons we had book this hotel. Very disappointing we have stayed at far better hotels in Goa this was a big disappointment .what we though would be a relaxing break was not.
Commentaire laissé par : Direction de l'hôtel
15 juil. 2016 par Taj Exotica GM , Direction de l'hôtel
Dear Ms Julie At the outset I would like to thank you for sharing your feedback on Expedia. It is with deepest concern I have made a note of your feedback and disappointment with regards to your experience during your recent stay at the resort. Please accept my sincere apologies for the shortcomings faced and inconvenience caused on account of water entering your room due to very heavy rains which resulted in a couple of room changes during your stay. Though I am delighted that you were comfortable in the upgraded room that we were able to accommodate you in. As you have also rightly mentioned the main block of the resort is presently under renovation post which we will commence the renovation of the Villas as well With regards to your feedback regarding the restaurant closure, Lobster Shack is a seasonal restaurant and operates only between November – May ( as per government licenses) and while the Alegria (Goan restaurant) was not operational, goan food was available at the Eugenia restaurant. Also with regards your feedback with regards the beach, all beaches in India are public beaches and are inaccessible and unsafe on account of strong currents and high tides during the monsoons. Facilities like sun beds and sun umbrellas are permitted between November and May only after obtaining the necessary government licences. No structures etc are permitted between June – Mid October on account of the monsoons and the government regulations on these issues are very stringent.. That said I am glad that our Resident Manager was in constant touch with you post the initial issue and that the chefs were able to customise your meals and ensure you had a comfortable stay. I request you to treat this as an aberration and give us an opportunity to be of service to you in future. Warm Regards Ranjit Phillipose General Manager
5 sur 5
par Shashin

Ce voyageur n'a laissé qu'une note Publié le 24 juin 2016 sur Hotels
4 sur 5
par Kristi de New Delhi

Totally Worth It!

Publié le 15 juin 2016 sur Hotels
We had a very pleasant stay. The breakfast buffet was the best in India! Free yoga classes were fantastic. The only problem was that the door chain lock was easily broken. My two year old was able to open the door when chained shut.
4 sur 5
par un voyageur vérifié

Publié le 28 mai 2016
This is gud with there ambience room service is not that gud .
4 sur 5
par Nicolas de Lyon

Hôtel de standing sur un site extraordinaire

Publié le 9 mai 2016 sur Hotels
Séjour très agréable dans cet établissement de standing. On était en basse saison donc tranquillité sur la plage et dans l'hôtel. Petit-déjeuner buffet copieux.
4 sur 5
par un voyageur vérifié

Hotel zum entspannen und träumen

Publié le 21 avr. 2016 sur Hotels
4 Tage mit Familie und Kindern verbracht. Die Zimmer sind gross und sauber (im Hauptgebäude) die Anlage ist sehr gepflegt und weitläufig, Poolanlage und Liegeflächen sind sehr schön und entspannend. Gibt viele Aktivitäten wie Golf, Kricket und andere Spiele wenn man sich verweilen will. Am Strand sind ebenfalls Liegen und weiter Aktivitäten machbar die jedoch nicht dem Hotel zugehören.
3 sur 5
par Sagarjit

Ce voyageur n'a laissé qu'une note Publié le 6 avr. 2016 sur Hotels
5 sur 5
par un voyageur vérifié de paris

un petit paradis

Publié le 3 avr. 2016
Les + : le personnel et surtout le havre de paix transfert gratuit pour l'aeroport
Les - : ras
Situation : possiblité de sortir de l'hôtel et d'avoir accès à 2 minutes de marches à deux restaurants excellent avec de tres bons tarifs
6 NUITS dans un superbe hôtel ou tout est fait pour que l'on passe un séjours incroyable petit déjeuner délicieux , très belle piscine et la plage de goa est grandiose et très propre mais surtout le personnel est admirable