Les notes se basent sur un nombre total de 485 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 95 % des clients
4,6 Propreté de la chambre
4,5 Services et personnel
4,4 Confort de la chambre
4,4 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice hotel

Publié le 29 août 2015
Refrigerated wasn't cleaned out and had food in it from previous renter. Closet door was barely on hinge. Otherwise everything clean and comfortable. Enjoyed happy hour of packaged chips and cookies. Also had lemonade and beer. Breakfast was very nice and biscuits were light and fluffy.
1 sur 5
par un voyageur vérifié

Beds are two small

Publié le 9 août 2015
I booked a family room for me, wife and three kids. Room suppose to have two queen beds and a sofa bed, well the room had full beds not queen too small for two little kids to fit in. Sofa was not comfy either, did not have blanket. when I claimed the to the hotel personal their answer was we never had queen beds, Not our problem that u find the word queen when u booked online. Breakfast was good though.
Commentaire laissé par : EPC
13 août 2015 par MANAGER, EPC
Thank you for taking the time to share your recent experience at the SpringHill Suites Galveston Island with us. I am very sorry that your guestroom fell short of your expectations, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Galveston.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Chicago

Fun in Galveston, Moody Gardens and Schlitterbahn

Publié le 8 août 2015
Hotel was great for my family with 3 grandkids. Breakfast was very good, service attendants nice and accommodating, room was roomy enough for everyone 5ppl. Had a very nice stay there with very reasonable prices. I even forgot my pictures in the room after check out and they were nice enough to actually mail them to me.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Dallas Texas

Publié le 6 août 2015
Les + : Location, price and it was clean.
Les - : They need to let go the Rude lady that check me in. Very unfriendly. It would have been nice to have been welcome with a nice and friendly smile.
Situation : location was great. close to the beach, target and restaurants.
I will stay at this hotel again. There was only two negative things about the hotel. One staff member was very rude, dry and not friendly at all. The other ones were very nice. Do not stay in room 116. you will hear every noise they make in the kitchen at 5 am. I had to change rooms. Those were the only two negative things I found at this Hotel. Everything else was very nice. I will stay here again when I visit Galveston. Location is fantastic and the hotel was clean. You can not go wrong with the price. I would recommend this hotel to my family and friends.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de spring, tx

Personnel was very nice.

Publié le 5 août 2015
Called to ask if everything in room was fine and if we needed anything. Brought towels to the pool for us to dry off when we got out. Comfortable and clean rooms.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 5 août 2015
Nice spacious suite with all modern conveniences, a short drive from the seawall. Next time we will get a room on the water side with a balcony. Absolutely no problems. We will stay here again when we next visit Galveston.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Galveston, Tx

Great hotel

Publié le 4 août 2015
My family and I stayed for 4 days. Our room had a balcony with an amazing view of the water and Moody Gardens, which was perfect for Friday and Saturday night fireworks! The staff was friendly and attentive. The pool and hot tub were clean and relaxing. Breakfast was great, big variety. Our room was cleaned daily and the staff dis a great job! We've stayed at Springhill twice before this trip and will continue to do so! Great hotel
2 sur 5
par un voyageur vérifié de Fort Worth, TX

Way overpriced, disappointed

Publié le 3 août 2015
Les + : The hot tub. Breakfast was o.k.
Les - : The rate. It doesn't match the quality.
Situation : Right off the highway as soon as you cross the bridge. Not "on the water" like you might expect.
After paying for 2 nights @ $250/night, I expected to be overjoyed with either the hotel or the view. Unfortunately, I was disappointed with both. The staff was less than happy to be there, the room was small, stains on the couch, sheets were wrinkled, hairs in the bathroom.... then there's the balcony that I paid extra to have. Ugly. Chairs were so cheap you had to stay very still or they would have collapsed. Paint was chipped and trash was left out there. The view of the ocean was just o.k., not "on the water" and right next to the busy, loud freeway. A hotel employee parked so close to our truck that we had to slither to get in our door. AND there was only 1 elevator for 4 floors of rooms. We took the stairs a couple times. I'm totally regretting paying this much for what we got and wondering why there are so many good reviews. Maybe they didn't have to pay as much as we did. I probably wouldn't be so disappointed if the rate wasn't so high.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de New Orleans, LA

Ok hotel

Publié le 1 août 2015
Upon arrival our room was not ready and had to wait in lobby after a 5 hour drive. When get in the room had no towels and had to call and get clean towels. Beds are to small for two people to sleep. Other than that it was okay.
4 sur 5
Recommandé
pour Familles
par un voyageur vérifié

Nice Hotel in Galveston.

Publié le 27 juil. 2015
Les + : The hotel had a refrigerator, Microwave and a helpful staff. Breakfast was good too.
Les - : They need more washers and dryers in Laundry facility. One set is not enough. People come from the local beach and need to wash clothes.
Situation : Good location. Only 5 minutes to the Seawall beach by car.
I took my wife and 3 children to Galveston for a few days. The hotel had everything we needed. Only negative experience we had was washing clothes at 430 am because there was only one washer and one dryer and people were constantly using them.