Les notes se basent sur un nombre total de 141 avis vérifiés

4,1 sur 5
Recommandé par 83 % des clients
4,4 Propreté de la chambre
4,2 Services et personnel
4,3 Confort de la chambre
4,0 Conditions de l'hôtel
Avis Expedia vérifiés
2 sur 5
par un voyageur vérifié

Publié le 13 nov. 2014 sur Hotels
Commentaire laissé par : Direction de l'hôtel
17 nov. 2016 par General Manager, Direction de l'hôtel
Thank you
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Burleson, TX

Convenient and still quiet

Publié le 9 avr. 2017
Les + : Bed, pillows, and linens were so comfortable. Good breakfast buffet with excellent coffee.
Les - : Can't think of anything.
Situation : Right of the highway yet on a quiet side street near fast food, retail, and restaurants. Van Buren has a free trolley tour of its historic downtown.
Although right off I40, it was still very quiet and we were able to have a good night's rest. It is conveniently located to restaurants, fast food for a quick snack, and retail. The bed and linens were very cozy and comfortable. Free breakfast buffet was tasty and served in a spotless dining nook. Coffee was perfect.
Commentaire laissé par : Direction de l'hôtel
10 avr. 2017 par Angie, Direction de l'hôtel
Thank you for your excellent survey. We do focus on quiet & comfortable rooms off the I-40 with full hot breakfast. Glad you liked our coffee and local restaurants. Hope to see you soon again!
5 sur 5
par Paul

Publié le 26 mars 2017 sur Hotels
We had a great stay! Dustin was very helpful, friendly and informative. He told us about breakfast and told us he was there until 11:00 if we needed anything at all to let him know, he told about the discount at the Italian restaurant. He is a great asset to your company. The check in process was speedy and hassle free. Would definitely stay again.
Commentaire laissé par : Direction de l'hôtel
10 avr. 2017 par Simon, Direction de l'hôtel
Thank you for your excellent survey. We do focus on being friendly and provide comfortable clean rooms with time of premium essence. There are plenty of good eateries nearby Italian being one of them with some discount agreed. Hope to see you soon again!
3 sur 5
par SHYLA

Publié le 18 mars 2017 sur Hotels
I wish the hotels.com app stayed that this was a MOTEL instead of a hotel.
Commentaire laissé par : Direction de l'hôtel
26 mars 2017 par Simon, Direction de l'hôtel
Thank you for your comments which are noted You surely need to understand the difference between a hotel and motel before making any reservation in future
5 sur 5
par Matthew

Publié le 1 mars 2017 sur Hotels
Commentaire laissé par : Direction de l'hôtel
5 mars 2017 par General Manager, Direction de l'hôtel
Thank you for 5 star rating: much appeciated
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice

Publié le 27 févr. 2017
Clean and comfortable room. Would definitely stay again.
Commentaire laissé par : Direction de l'hôtel
27 févr. 2017 par Angie, Direction de l'hôtel
Thank you for your comments - glad you liked our clean & comfortable rooms
4 sur 5
par Dan

Good place to stay.

Publié le 18 févr. 2017 sur Hotels
All good except one day the maid didn't bother to make the bed properly. Just sort of pulled the sheets up.
Commentaire laissé par : Direction de l'hôtel
22 févr. 2017 par General Manager, Direction de l'hôtel
We apologize for maid not making your bed properly. Did you report this to any of our staff on duty? We could have resolved it immediately - thank you for staying with us & informing us!
5 sur 5
par James de NM

Great stay, and excellent location for travelers!

Publié le 11 févr. 2017 sur Hotels
Everything was great, from room cleanliness, to hospitality. Thanks!
Commentaire laissé par : Direction de l'hôtel
14 févr. 2017 par General Manager, Direction de l'hôtel
Thank you for your comments - see you again
5 sur 5
par mary

Publié le 8 févr. 2017 sur Hotels
Commentaire laissé par : Direction de l'hôtel
14 févr. 2017 par General Manager, Direction de l'hôtel
Thank you for 5 star review
3 sur 5
par un voyageur vérifié

It was okay

Publié le 7 févr. 2017 sur Hotels
There was a huge stain on the bed quilt and somebody's hair in the bathroom
Commentaire laissé par : Direction de l'hôtel
9 févr. 2017 par General Manager, Direction de l'hôtel
Apologies on the stain & hair. Did you report this to front desk? We colud have allocated another room. Thank you for staying with us - much appreciated