Les notes se basent sur un nombre total de 77 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,9 sur 5
Recommandé par 83 % des clients
4,1 Propreté de la chambre
3,9 Services et personnel
3,8 Confort de la chambre
4,0 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4 sur 5
par Charles

Ce voyageur n'a laissé qu'une note Publié le 18 févr. 2016 sur Hotels
5 sur 5
par Kayla de Duluth

Great stay ! Nice room! Beautiful View!

Publié le 17 févr. 2016 sur Hotels
Nice weekend getaway for a couple.... Fireplace in room and overlooking Burlington bay On Lake Superior!
4 sur 5
par un voyageur vérifié de Minneapolis

We will be back!

Publié le 10 févr. 2016
Les + : Cozy, quite, reasonably priced, clean. I love that full kitchen stocked with dishes, pots/pans, even various utensils.
Les - : The customer service was lacking. I thought the front desk service on the phone as well as in person was a bit stale.
Great spot to take a weekend end getaway with the wife (and kids if you wish to bring them). Great views and amenities. We always stay in a bigger suite and enjoy the independence of having the full kitchen, abundant space, hot tub, fireplaces without feeling closed in even in the dead of winter. We have visited here during the winter for a couple's getaway previously and we keep coming back.
5 sur 5
par un voyageur vérifié

Great Location

Publié le 1 déc. 2015 sur Hotels
Hotel and location were great. Loved the view from our room, and the convenience. Only a couple of complaints. 1. The shower curtain was about to fall off. 2. The first night we were there, the toilet ran all night. Second night it was fine. 3.When housekeeping cleaned the room, we came back to a clean diaper thrown in the toilet. We would stay here again.
3 sur 5
par Not Provided de La Crosse WI

Look else where

Publié le 11 nov. 2015 sur Hotels
The bed was like sleeping on concrete. It was the second week of November and we either had to have the window open or run the air conditioning because the room was hot. The wifi was not strong enough to do anything in our room, like email. We will stay somewhere else next time. When we checked in there were 5 people working the desk but talking to each other not to the customers.
4 sur 5
par un voyageur vérifié de Baldwin, WI

Beautiful lakeside room with the basics

Publié le 27 oct. 2015
Les + : The location was convenient to all of the places we attended and our building was quiet (Burlington Bay building 6)
Les - : Better housekeeping staff who had consistent practices. Examples: refreshing towels and removing dirty ones, cleaning bathroom fixtures as needed
Situation : We enjoyed the food and service at The Pub in Two Harbors. Was a nice local bar! The Castle Danger Brewery was also a fun spot to check out!
We selected Superior Shores for our recent honeymoon. We stayed in a Burlington Bay Lakehome which provided a beautiful view of the lake and nice fresh room conditions. There were a few disappointments during our stay. There were no hangers in our closet thus we could not hang our jackets or other items, the bathroom did not have a fan, the cable on the TV had horrible reception on quite a few of the channels, the dirty towels from our Jacuzzi tub were not replenished the first day of our stay but all towels were replenished the second day of our stay but the dirty towels were not removed and our bathroom was not cleaned. We noticed that other guests had bags of garbage left outside their doors as if their garbage's were not emptied daily, the outside light of the adjacent unit (vacant) was left on during our entire stay which obstructed the view of the lake at night and lastly we were not asked about our stay when we checked out which was disappointing. I will agree with some of the other reviews and state that the main resort staff seemed quite short with their interactions and not approachable. We did encounter two maintenance workers outside of our room and they were very friendly and welcoming. Overall these may appear to be minor disappointments but they were things we noticed. I was a little skeptical after reading some of the reviews but overall our stay was pleasant and we would consider a return stay at Burlington Bay again.
5 sur 5
par un voyageur vérifié de twin cities

Publié le 21 oct. 2015
Nice very clean was a little walk from our room to the pool and hot tub but definitely worth it
5 sur 5
par un voyageur vérifié

nice room on shore of superior

Publié le 17 oct. 2015
as described room comfortable clean nice son shores of superior remote away from a main resort other than very very nice
4 sur 5
par un voyageur vérifié

Good place to stay with excellent restaurant.

Publié le 14 oct. 2015 sur Hotels
Gentleman at night desk on Sunday 10/11 was very courteous and diplomatic in resolving my wife's complaint about need for repair of screen in our room window.
4 sur 5
par un voyageur vérifié

room had an amazing view

Publié le 12 oct. 2015
was there for a wedding, everything but the staff serving the meal was fantastic. the staff involved in that aspect were not responsive to any requests(refilling the carafe of water on the table, grabbing an extra set of silverware) and had to be asked repeatedly to get anything from them. was very much a "dont care" attitude, which for the money charged by the venue for the meal/facilities was extremely disappointing.