Piscine extérieure, parasols de plage, chaises longues
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Avis sur URBAN Al Khoory Hotel

4 out of 5
URBAN Al Khoory Hotel
Al Waha Street, Dubai, Dubai

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 107 avis sur 186." "
Note des voyageurs de 8 (Bien), d’après 48 avis sur 186." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 186." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 186." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 186." "

9,0/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Thami

Il est bien en général sauf la proximité de métro qui n’est pas bien
Séjour de 3 nuits en mars 2024
Réponse de Res le 25 mars 2024
Thank you for choosing Al Khoory Hotels, looking forward to welcome you back your next visit

8/10 Bien

Ali

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Hôtel bien situé si vous avez une voiture, à 10min de Business Bay et Dubai Mall, à 20min de l’aéroport et à 25min de Palm Jumeirah. Le service est bien. Roméo a l’accueil est très professionnel et sympathique.
Séjour de 4 nuits en novembre 2023
Réponse de Urban Al Khoory Hotel le 21 nov. 2023
Dear Valued Guest, Firstly, we would like to express our sincerest appreciation to you for your patronage. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your recognition of our colleagues and it will further encourage them to fulfill our mission to deliver service beyond expectations.Kind regards, Urban Al Khoory Hotel Management.

6/10 Satisfaisant

Aurélie

Séjour de 3 nuits en mai 2023
Réponse de Urban Al Khoory Hotel le 21 mai 2023
Dear Valued Guest, Thank you for giving us your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Warm regards,Gopinath Gopalan Hotel Manager.

10/10 Excellent

Anne-Laure Laetitia LOUET

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel confortable. Merci a Sylvain pour sa bonne humeur et ses conseils .
Séjour de 5 nuits en février 2023
Réponse de Urban Al Khoory Hotels Management. le 14 févr. 2023
Dear Ms. Anne, Firstly, we would like to express our sincerest appreciation to you for your patronage. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your recognition of our colleagues and it will further encourage them to fulfill our mission to deliver service beyond expectations.Warm regards,Dhiraj Bagai Hotel Manager.

10/10 Excellent

nadir

Séjour de 9 nuits en août 2022
Réponse de Urban Al Khoory Hotels Management. le 23 janv. 2023
Dear Mr. Nadir Thank you for choosing to stay at Urban Al Khoory Hotel and taking the time to review our property. We wish to welcome you back again! Warm regards,Dhiraj Bagai Hotel Manager.

10/10 Excellent

Mohamed

Séjour de 9 nuits en mars 2022
Réponse de Urban Al Khoory Hotels Management. le 23 janv. 2023
Dear Mr. Mohamed, Thank you for choosing to stay at Urban Al Khoory Hotel and taking the time to review our property. We wish to welcome you back again! Warm regards,Dhiraj Bagai Hotel Manager.

4/10 Médiocre

Jaouad El

Voyage en groupe
Les points faibles : Personnel et service
Assez loin du centre dans un endroit pas très vivant la personne de l’accueil pas très sympathique qu’il nous demande une caution pour la chambre que nous avons réglé Je lui ai ensuite demandé où c’était inscrit qu’ils fallait donner un acompte sans réponse,Bref vraiment Bofff
Séjour de 5 nuits en janvier 2022
Réponse de Urban Al Khoory Hotels Management. le 28 janv. 2022
Dear Valued Guest, We really appreciate the feedback you have given about your experience with us. We value your comments both positive and negative as they will help in improving our services. Rest assured that we will work on them with the team to improve our services and your experience with us. Allow us to make it up to you on your next visit. We are still positive to look forward to your next stay with us! Kind regards, Urban Al Khoory Hotels Management

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel confortable et propre
Hôtel confortable et calme. Personnel agréable. Deux bémols cependant : peu de places disponibles dans le parking souterrain et à proximité de l’hôtel, et impossible d’avoir une température de l’eau constante dans les douches (problème constaté dans 3 chambres)
Séjour de 5 nuits en décembre 2021
Réponse de Urban Al Khoory Hotels Management. le 28 déc. 2021
Dear Valued Guest, We really appreciate the detailed feedback you have given about your experience with us. We are most touched by your generous comments and glad to learn that your experience at our hotel was amazing. We thank you once again for your generous compliments and we look forward to welcoming you back soon. Kind regards, Urban Al Khoory Hotels Management.

8/10 Bien

paul

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2021
Réponse de Urban Al Khoory Hotels Management. le 20 déc. 2021
Dear Mr. Valued Guest, Thank you for giving your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotels Management.

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres bonne hôtel
Séjour de 7 nuits en décembre 2021
Réponse de Urban Al Khoory Hotels Management. le 10 déc. 2021
Dear Mr. Valued Guest, Thank you for giving your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotels Management.

8/10 Bien

Sérigne Sohaibou

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 11 nuits en octobre 2021
Réponse de Kind regards, Urban Al Khoory Hotels Management. le 5 nov. 2021
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotels Management.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Hotel in the middle of nowhere
Second day of my arrival I had a flood in the bathroom. The reception stuff has not been the most friendly, and also the hotel is located in the middle of nowhere. Absolute middle of nowhere where not even a taxi will pass and an Uber will take 20 min to arrive. Not coming back there.
Séjour de 4 nuits en octobre 2021
Réponse de Urban Al Khoory Hotels Management le 26 oct. 2021
Dear Valued Guest, We really appreciate the feedback you have given about your experience with us. We value your comments as they will help in improving our services. We have taken the mentioned points with high regard and rest assured that we will work on them with the team to improve our services and your experience with us. Also please note that Hotel is located on Main Al Waha street and the information about the Hotel Location is updated on all online channels. Allow us to make it up to you on your next visit. We are still positive to look forward to your next stay with us! Kind regards, Urban Al Khoory Hotels Management.

10/10 Excellent

mohamed

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel tres propre équipe serviable, je recommande
franchement l'équipe ils ont tres gentille serviable et compétents un seul petit chose pas vraiment gênant: ils ont pas grand chose au niveau le petit dejeuner : mais on a bien régaler
Séjour de 5 nuits en octobre 2021
Réponse de Urban Al Khoory Hotels Management le 13 oct. 2021
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
La propreté est un point fort pour cet hotel, par contre certains éléments mentionnés sont en réalité non disponibles: Ex.:Avant mon arrivée jai appelé pour la navette pour l' aéroport et ils mont dit qu' il n' en avaient pas, et concernant le petit déjeuner, c' est mentionné que c'est un buffet, mais ca ne lai pas, c'est un service à la table avec une quantité spécifique.
Séjour de 6 nuits en août 2021
Réponse de Urban Al Khoory Hotels Management le 23 août 2021
Dear Valued Guest, We really appreciate the feedback you have given about your experience with us. We value your comments both positive and negative as they will help in improving our services. Rest assured that we will work on them with the team to improve our services and your experience with us. Allow us to make it up to you on your next visit. We are still positive to look forward to your next stay with us! Kind regards, Urban Al Khoory Hotels Management.

10/10 Excellent

Kaddouri

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 13 nuits en mai 2021
Réponse de Urban Al Khoory Hotels Management le 11 juin 2021
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotels Management.

2/10 Horrible

Virgile

Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Séjour de 8 nuits en janvier 2021
Réponse de Urban Al Khoory Hotels Managment le 28 janv. 2021
Dear Valued Guest, Thank you for your reply and we really appreciate your feedback. We value your comments both positive and negative as it will help in improving ourselves. Rest assured that we will work on them with the team to improve ourselves and your experience with us. Allow us to make it up to you on your next visit. We are still positive to look forward to your next stay with us! -Kind regards, Urban Al Khoory Hotels Management.

10/10 Excellent

Dellel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2020
Réponse de Urban Al Khoory Hotels Managment le 19 sept. 2020
Dear Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotels Management.

4/10 Médiocre

Christopher

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The people working there were interpersonally disgusting. They tried to paint a picture of me that was inappropriate. Treated me like a person committing something deviant. In addition, they weren’t too friendly and had biased views about me that made me uncomfortable. I couldn’t come and go without being judged and watched. It gave me anxiety and paranoid feelings. One night at 1:30am they sent a housekeeper up to room to bother me. Kept on knocking and ringing a doorbell saying housekeeping. I didn’t say anything, but I was pissed, because they woke me up. With the way these guys were thinking and acting they probably thought I brought hookers up there. When I checked out they asked me if I left anybody in the room? Overall the staff acted biased towards me, and gave me an impression that they were having misconceptions or misunderstandings about me. I was there on vacation as a solo traveler to see the country. It kind of took away from the experience that I was on vacation and away from work. I was annoyed by it and made me feel kinda out of place.
Séjour de 3 nuits en avril 2024
Réponse de Urban Al Khoory Hotel le 19 mai 2024
Dear Valued Guest,We appreciate the feedback you have given about your experience with us. We value your comments both positive and negative as they will help in improving our services. Rest assured that we will work on them with the team to improve our services and your experience with us. Allow us to make it up to you on your next visit. We are still positive to look forward to your next stay with us! Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Kaitlin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay here! Staff was very accommodating and cleaned my room everyday. I could also call the reception at any time for anything I needed. Would gladly stay here again
Séjour de 12 nuits en avril 2024
Réponse de Urban Al Khoory Hotel le 7 mai 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Najoua

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk staff was great and accommodating. Really all the staff is awesome!
Séjour de 8 nuits en avril 2024
Réponse de Urban Al Khoory Hotel le 7 mai 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Bien

Jayne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
No smoking area. Me shade on roof.
Séjour de 13 nuits en avril 2024
Réponse de Urban Al Khoory Hotel le 5 mai 2024
Dear Valued Guest, We appreciate the detailed feedback you have given about your experience with us. We are most touched by your generous comments and glad to learn that your experience at our hotel was amazing. We thank you once again for your generous compliments and we look forward to welcoming you back soon.Kind regards, Urban Al Khoory Hotel Management.

2/10 Horrible

Francinie, San José

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
La habitación súper linda, limpia, cómoda, buena atención
Séjour de 1 nuit en avril 2024
Réponse de Urban Al Khoory Hotel le 5 mai 2024
Dear Valued Guest, We appreciate the detailed feedback you have given about your experience with us. We are most touched by your generous comments and glad to learn that your experience at our hotel was amazing. We thank you once again for your generous compliments and we look forward to welcoming you back soon.Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Owais

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Urban Al Khoory Hotel le 5 mai 2024
Dear Valued Guest, We appreciate the detailed feedback you have given about your experience with us. We are most touched by your generous comments and glad to learn that your experience at our hotel was amazing. We thank you once again for your generous compliments and we look forward to welcoming you back soon.Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Owais

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, close to downtown Dubai. Room was spacious and clean. Staff were helpful and friendly.
Séjour de 1 nuit en avril 2024
Réponse de Urban Al Khoory Hotel le 28 avr. 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Real nice rooms, clean, and quiet.
Séjour de 8 nuits en avril 2024
Réponse de Urban Al Khoory Hotel le 28 avr. 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Roya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and nice decorated room Friendly staff
Séjour de 3 nuits en mars 2024
Réponse de Res le 30 mars 2024
Thank you for choosing Al Khoory Hotel for your stay in Dubai.

8/10 Bien

Caro

Voyage en couple
Les points forts : Personnel et service et équipements
Das Personal war sehr zuvorkommend und immer erreichbar. Die Sauberkeit in den Zimmern war okey, an manchen Ecken hätte man nochmal drüber gehen können. Das Frühstück war ganz gut und sehr vielseitig. Im Großen und Ganzen war es ein schöner Aufenthalt, da das Hotel zentral zwischen Jumeirah und Dubai liegt.
Séjour de 9 nuits en mars 2024
Réponse de Res le 25 mars 2024
Thank you for choosing Al Khoory Hotels, looking forward to welcome you back your next visit

10/10 Excellent

samara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice place Ver clean and nice
Séjour de 2 nuits en mars 2024
Réponse de Urban Al Khoory Hotel le 20 mars 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Merhawit

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bra läge men dåligt frukost
Séjour de 7 nuits en février 2024
Réponse de Urban Al Khoory Hotel le 9 mars 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Taha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is So nice and the stuff is very helpful! And it’s close to everywhere! Romoeo was the best! Thankyou so much everyone and i hope to see you again! Highly recommended :)
Séjour de 7 nuits en février 2024
Réponse de Res le 5 mars 2024
GreetingsThank you for choosing Al Khoory Hotels

8/10 Bien

Kashif

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like the service which was excellent, but i didn't like it was to far from the metro, you had to use a bus to get to the metro and back.
Séjour de 21 nuits en février 2024
Réponse de Urban Al Khoory Hotel le 28 févr. 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 12 nuits en février 2024
Réponse de Urban Al Khoory Hotel le 28 févr. 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Bien

Avinash

Séjour de 2 nuits en février 2024
Réponse de Urban Al Khoory Hotel le 22 mars 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Lukman

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the fact that everyday at the breakfast buffet had several variety and so you didn’t have to eat the same things everyday Very helpful staff and very nice and welcoming especially Romeo and the other guys at the reception You have like 15 to 20 minutes drive to most of the attractions in Dubai and so you will enjoy your stay without spending a lot for transportation
Séjour de 5 nuits en février 2024
Réponse de Urban Al Khoory Hotel le 21 févr. 2024
Dear Valued Guest, Firstly, we would like to express our sincerest appreciation to you for your patronage. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your recognition of our colleagues and it will further encourage them to fulfill our mission to deliver service beyond expectations.Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Marie Rose, PORTLAND

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cleanliness of the property , friendliness of staff from front desk to housekeeping. Breakfast was pretty decent.
Séjour de 12 nuits en février 2024
Réponse de Urban Al Khoory Hotel le 20 févr. 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Ewan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a simple yet satisfactory hotel. The restaurant menu was excellent for a small hotel. Staff were polite and very helpful, which makes a huge difference.
Séjour de 19 nuits en janvier 2024
Réponse de Urban Al Khoory Hotel le 20 févr. 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Res le 15 févr. 2024
Thank you for choosing Al Khoory Hotels

6/10 Satisfaisant

GLORIA

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté et équipements
There were spots on the shower's walls, like mold, bathroom trash can was rusty. The water temperature in the shower won't remain stable, it gets too hot or too cold. The digital privacy request doesn't seem to be effective as they still enter the room to clean regardless. The rooms are spacious. Most of the night it's quiet, but around 5:40 am you can hear the singing from the mosque across the street. Most of the staff are nice. There is a supermarket next to the hotel which is very convenient. Overall, it was a good experience, but there is a lot of room for improvement.
Séjour de 7 nuits en janvier 2024
Réponse de Urban Al Khoory Hotel le 18 févr. 2024
Dear Valued Guest,We appreciate the feedback you have given about your experience with us. We value your comments both positive and negative as they will help in improving our services. Rest assured that we will work on them with the team to improve our services and your experience with us. Allow us to make it up to you on your next visit. We are still positive to look forward to your next stay with us! Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Claudia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast
Séjour de 6 nuits en février 2024
Réponse de Urban Al Khoory Hotel le 12 févr. 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Jessica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was wonderful even for the breakfast! Front desk helped us find an app to get local taxis for a great price and activities they recommended were awesome!
Séjour de 5 nuits en janvier 2024
Réponse de Urban Al Khoory Hotel le 10 févr. 2024
Dear Valued Guest, Firstly, we would like to express our sincerest appreciation to you for your patronage. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your recognition of our colleagues and it will further encourage them to fulfill our mission to deliver service beyond expectations.Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

William

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very modern hotel
Very clean modern hotel.Excellent service and staff
Séjour de 5 nuits en janvier 2024
Réponse de Urban Al Khoory Hotel le 10 févr. 2024
Dear Valued Guest, Firstly, we would like to express our sincerest appreciation to you for your patronage. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your recognition of our colleagues and it will further encourage them to fulfill our mission to deliver service beyond expectations.Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Beckker

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Urban Al Khoory Hotel le 10 févr. 2024
Dear Mr. Valued Guest, Thank you for giving us your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Bien

anaam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Urban Al Khoory Hotel le 5 févr. 2024
Dear Valued Guest, Thank you for giving us your wonderful rating. We are delighted to know that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind rating is highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Bien

Jason, Raleigh

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
While the property itself was excellent some of the things in the room needed maintenance. The shower especially was either too hot or too cold. The shower was broken which released pressure also
Séjour de 7 nuits en janvier 2024
Réponse de Urban Al Khoory Hotel le 4 févr. 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

6/10 Satisfaisant

Anabela

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en janvier 2024
Réponse de Urban Al Khoory Hotel le 4 févr. 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

6/10 Satisfaisant

Flavio, RALEIGH

Voyage d’affaires, Voyage en couple
Les points faibles : Personnel et service
On my last night there, the cleaning crew were making all sorts of noises cleaning the room next to mine. Mind you that this cleaning took place at 1 in the morning.
Séjour de 7 nuits en janvier 2024
Réponse de Urban Al Khoory Hotel le 4 févr. 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Bien

Raheel

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Had a good stay overall, staff was helpful but the area is a bit noisy and far
Séjour de 6 nuits en janvier 2024
Réponse de Urban Al Khoory Hotel le 4 févr. 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

8/10 Bien

Caroline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel was average. The staff was very and helpful. Would recommend for an affordable stay.
Séjour de 14 nuits en janvier 2024
Réponse de Urban Al Khoory Hotel le 5 févr. 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Angel

Séjour de 5 nuits en janvier 2024
Réponse de Urban Al Khoory Hotel le 4 févr. 2024
Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.

10/10 Excellent

Kayley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel staff were very friendly. Very welcoming and accommodating changing the room to a queen bed when we arrived. Upon checking out they were happy for us to leave our bags whilst we explored the city. Staff helped with bags in and out the property and organised all our taxis for us.
Séjour de 1 nuit en janvier 2024
Réponse de Urban Al Khoory Hotel le 14 janv. 2024
Dear Valued Guest, We appreciate the detailed feedback you have given about your experience with us. We are most touched by your generous comments and glad to learn that your experience at our hotel was amazing. We thank you once again for your generous compliments and we look forward to welcoming you back soon.Kind regards, Urban Al Khoory Hotel Management.