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Avis sur Taj Dubai

5 out of 5
Taj Dubai
Burj Khalifa Street, Dubai

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 787 avis sur 1007." "
Note des voyageurs de 8 (Bien), d’après 130 avis sur 1007." "
Note des voyageurs de 6 (Satisfaisant), d’après 48 avis sur 1007." "
Note des voyageurs de 4 (Médiocre), d’après 24 avis sur 1007." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 1007." "

9,6/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Charles

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un endroit moderne et magnifique Le personnel est d’une gentillesse exceptionnelle Les chambres de très haut noveau
Séjour de 2 nuits en mai 2024
Réponse de Saurabh le 18 mai 2024
Dear Charles,Thank you for taking the time to complete the Expedia survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards,Saurabh TiwariArea Director – Operations, Middle East and General Manager, Taj Dubai

10/10 Excellent

julien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en janvier 2024
Réponse de Saurabh le 16 janv. 2024
Dear Julien,Thank you for taking the time to complete the Hotels.com survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards,Saurabh TiwariGeneral Manager

10/10 Excellent

GOUDJIL

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Saurabh le 11 janv. 2024
Dear Goudjil,Thank you for taking the time to complete the Hotels.com survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards,Saurabh TiwariGeneral Manager

4/10 Médiocre

Anita

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Saurabh le 3 janv. 2024
Dear Anita,Thank you for taking the time to complete the Hotels.com survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards,Saurabh TiwariGeneral Manager

10/10 Excellent

Romain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Séjour de 2 nuits en septembre 2023
Réponse de Saurabh le 26 sept. 2023
Dear Mr. Romain,Thank you for taking the time to complete the Hotels.com survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards,Saurabh TiwariGeneral Manager

10/10 Excellent

Franck

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2023
Réponse de Saurabh le 11 sept. 2023
Dear Franck,Thank you for taking the time to complete the Hotels.com survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards,Saurabh TiwariGeneral Manager

10/10 Excellent

Mohamed

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service highly recommended!
Great hotel and great services highly recommended!
Séjour de 4 nuits en mai 2023
Réponse de Saurabh le 22 mai 2023
Dear Mr. Mohamed,Thank you for taking the time to complete the Hotels.com survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us and enjoyed the service. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards,Saurabh TiwariGeneral Manager

10/10 Excellent

THIERRY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique
Magnifique
Séjour de 1 nuit en février 2023
Réponse de Saurabh le 27 févr. 2023
Dear Ms. Thierry,Thank you for taking the time to complete the Hotels.com survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards,Saurabh TiwariGeneral Manager

10/10 Excellent

Farid

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour dans cet hôtel Tout était très bien avec un personnel très serviable et disponible à tout moment
Séjour de 5 nuits en août 2022
Réponse de Saurabh le 29 août 2022
Dear Farid,Thank you for taking the time to complete the Expedia survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us and enjoyed the service. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards,Saurabh TiwariGeneral Manager

10/10 Excellent

Dominique

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Taj comme en Inde
Magnifique hôtel bien placé proche Dubaï Mall. Service Bus au Mall. Excellent petit déjeuner avec top service de Divay. Le restaurant indien Bombay Brasserie un must
Séjour de 3 nuits en avril 2022
Réponse de Saurabh le 28 avr. 2022
Dear Dominique, Thank you for taking the time to complete the Expedia survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us and enjoyed the facilities and service that Divay has provided. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards, Saurabh Tiwari General Manager

8/10 Bien

Maimouna sidibe

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cet eteblissement est tres propre chose que j apprecie et que j ai toujours apprecie Le personnel est tres accueillant mais cette fois ci la dame de l accueil avec qui j ai fais le check in manquait de l experience sa maniere de s adresser a un client n etait pas a la hauteur pour un hotel de standing comme Taj D une maniere generale l hotel est excellent j imagine que j etais pas tombe sur la bonne personne Merci
Séjour de 2 nuits en mars 2022
Réponse de Saurabh le 22 mars 2022
Dear Guest, Thank you for taking the time to complete the Expedia survey following your recent stay with us. I’m deeply concerned to note your feedback with regards to your arrival experience. Please be assured that the same has been shared with the concerned head of department to take corrective action by reviewing our processes and retraining our associates to avoid similar occurrence. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards, Saurabh Tiwari General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel extrêmement bien situé, de qualité, à la hauteur des 5*, personnel très accueillant, disponible et prévenant.
Séjour de 5 nuits en janvier 2022
Réponse de Saraubh Tiwari le 11 janv. 2022
Dear Guest, Thank you for taking the time to complete the Hotels.com survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us and enjoyed the excellent service that the team has provided. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards, Saurabh Tiwari General Manager

10/10 Excellent

Amin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2021
Réponse de Saraubh Tiwari le 6 janv. 2022
Dear Amin, Thank you for taking the time to complete the Hotels.com survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards, Saurabh Tiwari General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Idéal à Dubai sur Business Bay
Une excellente expérience pour quelques jours de vacances à Dubai Très bon service, 3 restaurants chouettes, une piscine impeccable… que demander de plus ?
Séjour de 6 nuits en novembre 2021
Réponse de Saraubh Tiwari le 8 déc. 2021
Dear Guest, Thank you for taking the time to complete the Hotels.com survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards, Saurabh Tiwari General Manager

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superb property, beautiful rooms located in the heart of downtown Dubai. Personnel was very service oriented. I highly recommend this hotel!
Séjour de 3 nuits en novembre 2021
Réponse de Saraubh Tiwari le 30 nov. 2021
Dear Guest, Thank you for taking the time to complete the Expedia survey and sharing your detailed feedback. I am delighted to note that you had a pleasant stay with us and enjoyed the location, room, facilities and excellent service that the team has provided. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards, Saurabh Tiwari General Manager

8/10 Bien

Myriam

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2021
Réponse de Saraubh Tiwari le 7 nov. 2021
Dear , Thank you for taking the time to complete the Hotels.com survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us . On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards, Saurabh Tiwari General Manager

10/10 Excellent

Marzena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très bien placé au centre.
Séjour de 3 nuits en octobre 2021
Réponse de Saraubh Tiwari le 3 nov. 2021
Dear Marzena, Thank you for taking the time to complete the Ebookers survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us. . On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards, Saurabh Tiwari General Manager

10/10 Excellent

VIVIANE

Séjour de 3 nuits en octobre 2021
Réponse de Saraubh Tiwari le 2 nov. 2021
Dear Viviane, Thank you for taking the time to complete the Expedia survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us . On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards, Saurabh Tiwari General Manager

8/10 Bien

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
propreté et jolie décoration belle salle de gym service de navettes vers Dubai Mall (mais pas frequent) petit déjeuner varié - localisation centrale mais il faut 15-20 mn pour atteindre le métro - pendant les 3 jours, il a fallu faire la queue de 10mn pour le petit déjeuner. Mauvaise organisation des arrivées - les ascenseurs sont assez longs et mal programmés (ils peuvent faire tous les étages avant d’arriver au vôtre. Nous étions au 33eme étage) - apres 12h, il n’y a plus de soleil sur la piscine
Séjour de 3 nuits en octobre 2021
Réponse de Saraubh Tiwari le 19 oct. 2021
Dear David, Thank you for taking the time to complete the Expedia survey following your recent stay with us. We are delighted to note that you had a pleasant stay with us and enjoyed the facilities, breakfast and facilities. We regret to hear however you inconvenience with regards to your breakfast and arrival experience. Please be assured that your comments have been shared with our concerned head of departments who will take corrective action to avoid similar occurrence. With regards to the elevator, our Director of Engineering is monitoring the same to ensure that the guest elevators are working accordingly. On behalf of the entire team here in Taj Dubai, we look forward to welcome you back soon. Warm regards, Saurabh Tiwari General Manager

10/10 Excellent

ERIC

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bonne emplacement dans Dubai Personnel attentionné Petit déjeuner copieux , beaucoup de choix
Séjour de 7 nuits en septembre 2021
Réponse de Saraubh Tiwari le 10 oct. 2021
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us and enjoyed the location, food and excellent service that the team has provided. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Saurabh Tiwari General Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent !
L’hotel est tres beau, bien situé, le personnel tres agréable et les chambre sont propre et spacieuse.
Séjour de 1 nuit en août 2021
Réponse de Saraubh Tiwari le 23 août 2021
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us and enjoyed the room and excellent service that the team has provided. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Saurabh Tiwari General Manager

10/10 Excellent

SOUHAIL

Séjour de 6 nuits en juillet 2021

8/10 Bien

Crystele

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Taj Dubai
Très bel hôtel à 8 mns du Mall . Très bonne restauration et personnel très agréable!
Séjour de 7 nuits en mai 2021
Réponse de Ranjit le 7 juin 2021
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

10/10 Excellent

Anthony

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great job !
Services excellents
Séjour de 9 nuits en mai 2021
Réponse de Ranjit le 17 mai 2021
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Hotels.com survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel situé près du Burj Khalifa et de divers bars/restaurants sympa. Rooftop avec une magnifique vue et proposant une ambiance agréable et de bons cocktails. Les chambres sont grandes et propres. Le personnels est très serviable.
Séjour de 5 nuits en mai 2021
Réponse de Ranjit le 16 mai 2021
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us and enjoyed the room, location, facilities and excellent service that the team has provided. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

2/10 Horrible

dan

Séjour de 1 nuit en décembre 2020
Réponse de Ranjit le 27 déc. 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. I'm deeply concerned to note your rating with regards to your overall experience wherein you have rated us 1 on a scale of 1-5. I shall be grateful if you could let us know the reasons for the ratings and the touch points wherein we were unable to meet your expectations as this would give us an opportunity to look into the gaps in our service delivery and take corrective steps to address the same.. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

10/10 Excellent

XAVIER

Séjour de 3 nuits en novembre 2020
Réponse de Ranjit le 26 nov. 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

10/10 Excellent

XAVIER

Séjour de 3 nuits en novembre 2020
Réponse de Ranjit le 23 nov. 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Hotels.com survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sans plus
chambre confortable mais la piscine n’est pas à la hauteur d’un 5 étoiles. Il y a une mauvaise odeur de nourriture provenant d’une ventilation qui va droit sur la piscine. Il est indiqué, qu’il y a 2 piscines mais il s’agit en réalité d’une pataugeoire pour enfants. De plus, nous avons oublié une tenue à l’hotel et personne ne nous a avisé de cet oubli, nous avons du les contacter, (difficilement car le numero de l’hôtel ne fonctionnait pas et personne ne répondait à l’email).
Séjour de 2 nuits en août 2020
Réponse de Ranjit le 16 août 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Hotels.com survey. I'm deeply concerned to note your feedback with regards to your pool experience. Please be assured that your feedback has been shared with the concerned head of department who will be reviewing our processes to avoid similar occurrence. I have also made a note of your feedback with regards to your left items. We would like to investigate further however your information is limited hence we would appreciate if you could kindly contact us direct at tajdubai@tajhotels.com to assist you further and close the matter. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hôtel, bon emplacement avec belle vue. Personnel aux petits soins.
Séjour de 5 nuits en mars 2020
Réponse de Ranjit le 16 avr. 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us and enjoyed the location and excellent service that the team has provided. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

10/10 Excellent

ISABELLE

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très moderne, agréable et bien situé
L'hôtel Taj Dubai est très agréable, les chambres sont très grandes avec salle de bain ouverte sur la chambre si on le souhaite. Le personnel est très aidant et discret à la fois. très bon séjour et hôtel haut de gamme.
Séjour de 3 nuits en février 2020
Réponse de Ranjit le 11 mars 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us and enjoyed the room, location and excellent service that the team has provided. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belle vue sur la tour Burj Khalifa mais les vitres des fenêtres ne sont pas translucides. En effet il semble que le revêtement anti-UV des vitres parte par lambeaux et cela fait sale.
Séjour de 3 nuits en février 2020
Réponse de Ranjit le 1 mars 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. I'm deeply concerned to note your feedback with regards to the window filming of the guest rooms. Please be assured that your feedback has been shared with our Director of Engineering who will monitor the same to avoid similar occurrence. I have also made a note of your feedback with regards to the dirty window, I can assure you that we do have a series of scheduled window cleaning in the hotel to ensure its cleanliness however due to the change of weather in Dubai this has been affected. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

10/10 Excellent

CEDRIC

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
NICE STAY
VERY WARM WELCOME
Séjour de 1 nuit en février 2020
Réponse de Ranjit le 1 mars 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

10/10 Excellent

Olivier

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2020
Réponse de Ranjit le 26 janv. 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien
Séjour de 2 nuits en janvier 2020
Réponse de Ranjit le 13 janv. 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

10/10 Excellent

Bittan, Paris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon service Bel hôtel Propreté irréprochable
Séjour de 4 nuits en janvier 2020
Réponse de Ranjit le 12 janv. 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2019
Réponse de Ranjit le 7 janv. 2020
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

6/10 Satisfaisant

Voyageur vérifié

Séjour de 3 nuits en décembre 2019
Réponse de Ranjit le 30 déc. 2019
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Ebookers survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Ambiance particulière , établissement pas propre ...
Séjour de 5 nuits en novembre 2019
Réponse de Ranjit le 5 déc. 2019
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

10/10 Excellent

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2019
Réponse de Ranjit le 19 nov. 2019
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East and General Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout! C’est un palace à tout point de vue! Si nous retournons à Dubai, nous y séjournerons encore.
Séjour de 6 nuits en août 2019
Réponse de Ranjit le 18 août 2019
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East & General Manager

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en juillet 2019
Réponse de Ranjit le 1 août 2019
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East & General Manager

10/10 Excellent

amina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait!
Séjour de 3 nuits en juin 2019
Réponse de Ranjit le 19 juin 2019
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Hotels.com survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East & General Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service 5 étoiles Personnel accueillant et sympathique
Séjour de 5 nuits en juin 2019
Réponse de Ranjit le 17 juin 2019
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – Middle East & General Manager – Taj Dubai

10/10 Excellent

guillaume, paris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superbe hôtel il est très bien situé. Les chambres sont très grandes avec une magnifique vue sur la burj Khalifa) à préciser lors de la réservation. Personnel attentionné : sans rien leur dire, il y avait un gâteau et des ballons dans la chambre le jour de mon anniversaire : TOP ! La station de mettre la plus proche est à 15 min à pied mais vous pouvez louer une voiture car il y a un service de voiturier gratuit à l’hôtel (très pratique). Piscine extérieur sympa également mais soleil que le matin jusqu’a 14h. J’y retournerai
Séjour de 5 nuits en mai 2019
Réponse de Ranjit le 28 mai 2019
Dear Guest, Thank you for taking the time to complete the Expedia survey and sharing your detailed feedback. I am delighted to note that you had a pleasant stay with us and enjoyed the room, facilities, amenities and excellent service that the team has provided. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – UAE and Africa & General Manager – Taj Dubai

10/10 Excellent

Cecile

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Parfait . Machine expression salle de sport au top
Séjour de 2 nuits en mai 2019
Réponse de Ranjit le 12 mai 2019
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Hotels.com survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – UAE and Africa & General Manager – Taj Dubai

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vue sur burj khalifa
Situé à 10 min en voiture du burj et dubai mall. Personnel très souriant et aux petits soins avec les clients. Je recommande
Séjour de 2 nuits en mai 2019
Réponse de Ranjit le 6 mai 2019
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us and enjoyed the location and excellent service that the team has provided. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – UAE and Africa & General Manager – Taj Dubai

8/10 Bien

José

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel établissement dommage qu‘il soit entouré de travaux ... ce qui complique l’accès en voiture et piéton !
Séjour de 6 nuits en avril 2019
Réponse de Ranjit le 5 mai 2019
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – UAE and Africa & General Manager – Taj Dubai

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Taj est un hôtel excellent, depuis l'entrée et certaines chambres une vue magnifique sur la Burj Khalifa qui se trouve a environ 900 mètres de l'hôtel. Personnelle très sympathique, grand choix au petit déjeuner, service rien a dire, je recommande cette hôtel.
Séjour de 7 nuits en avril 2019
Réponse de Ranjit le 28 avr. 2019
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – UAE and Africa & General Manager – Taj Dubai

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
merci à Abdallah pour son accueil impeccable et de nous avoir upgrader dans une chambre avec vue sur le burj Khalifa ce qui nous offrait un magnifique spectacle à chaque fois que la tour s’illuminait. Chambre confortable spacieuse et propre. Salle de sport très bien équipé et accès gratuit au hamam et sauna super. Petit déjeuner varié et bon malgres un peu d’attente, seul point négatif si il faut En trouver un l’attente pour les ascenceurs sinon nous recommandons cette hôtel.
Séjour de 3 nuits en avril 2019
Réponse de Ranjit le 29 avr. 2019
Dear Guest, Greetings from Taj Dubai! Thank you for taking the time to complete the Expedia survey. We are delighted to note that you had a pleasant stay with us and enjoyed the room, its view, facilities and excellent service that the team has provided. I have also made a note of your feedback with regards to the speed of the elevator. I have taken this up with our Director of Engineering to ensure that they take corrective actions by way of monitoring the speed of the elevators to avoid occurrence. Please accept my sincere apologies for the inconvenienced caused. We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times. Warm regards, Ranjit Phillipose Area Director – UAE and Africa & General Manager – Taj Dubai