Avis sur Radisson Dubai Damac Hills
Radisson Dubai Damac Hills
Al Hebiah, Artesia cluster at DAMAC Hills, Dubai
Avis
8,8
Excellent
9,0/10
Propreté
8,8/10
Personnel et service
9,2/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
18 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Rahul le 2 avr. 2024
Dear Anne Marie,Thank you for choosing to stay with us. Seems like we have not lived upto you expectations for this stay. We would like to understand how we could have done better so requesting you to kindly get in touch directly. Assuring that we will do our best to make it upto you if given an opportunity.Best regards,Rahul DhekneDirector of Rooms
10/10 Excellent
doriane
Voyage en couple
29 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
doriane
Séjour de 7 nuits en décembre 2023
Réponse de Wael Salim / Guest Service Manager le 11 mars 2024
We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.303 / 5,000Translation resultsTranslation resultNous sommes vraiment reconnaissants pour vos merveilleux commentaires et ravis d'apprendre que votre séjour a dépassé vos attentes.Nous apprécions votre fidélité et espérons vous accueillir à nouveau lors d'une prochaine visite. Vos aimables paroles sont pour nous un grand encouragement.Cordialement,Waël SalimResponsable du service clients
10/10 Excellent
Mohamed
Voyage d’affaires
30 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short but good stay
Mohamed
Séjour de 1 nuit en septembre 2023
Réponse de Warm Regards, Mario Hagras Duty Manager le 9 oct. 2023
Dear Mohamed, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next visit.
10/10 Excellent
Abdelhamid
27 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Abdelhamid
Séjour de 21 nuits en septembre 2023
Réponse de Warm Regards, Mario Hagras Duty Manager le 9 oct. 2023
Dear Abdelhamid, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next visit.
10/10 Excellent
Benjamin
Voyage d’affaires
18 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
Benjamin
Séjour de 3 nuits en mai 2023
Réponse de Shashank le 6 juin 2023
Dear Benjamin,Thank you for feedback with regards to your stay at Radisson DAMAC Hills, Dubai.We are pleased to know that you had a comfortable stay with us.Looking forward to welcome you back at the hotel soon.Warm Regards,Shashank ShahDuty Manager
8/10 Bien
Vanina
Voyage en famille
1 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vanina
Séjour de 5 nuits en mars 2022
Réponse de Regards, Mario Hagras Duty Manager le 13 avr. 2022
Dear Vanina,
Warm greetings from Radisson Dubai Damac Hills, We are delighted to read your review. We have noted your comments and shared them with the management team. We look forward to welcoming you back soon.
8/10 Bien
JEAN-MICHEL
Voyage d’affaires
23 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel but far from everything
JEAN-MICHEL
Séjour de 2 nuits en octobre 2021
Réponse de Rahul le 3 nov. 2021
Dear Jean-Michel,
Thank you for your review and choosing Radisson Dubai Damac Hills for your stay. Our unique location is close enough to many touristic destinations as well as business hubs.
We hope to welcoming you back soon.
Regards,
Rauhl Dhekne
Director Of Rooms
10/10 Excellent
Ralph
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ralph
Séjour de 3 nuits en mai 2024
8/10 Bien
Lisette
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisette
8/10 Bien
Satbir
18 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Satbir
Séjour de 1 nuit en avril 2024
Réponse de Rahul le 30 avr. 2024
Dear Satbir,Thank you for choosing to stay with us. Appreciate the rating and apologies for the delays. We hope to welcome you back again and provide you with swift services.Best regards,Rahul DhekneDirector of Rooms
10/10 Excellent
HANI
17 avr. 2024
HANI
Séjour de 1 nuit en avril 2024
10/10 Excellent
Emelda
Voyage en famille avec de jeunes enfants
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emelda
Séjour de 7 nuits en mars 2024
Réponse de Rahul le 2 avr. 2024
Dear Emelda,Thank you for the excellent rating and feedback. Happy to know that you liked our Suite and services. Looking forward to welcome you and your family back.Best regards,Rahul DhekneDirector of Rooms
2/10 Horrible
ziad
28 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
ziad
Séjour de 1 nuit en mars 2024
Réponse de Rahul le 30 avr. 2024
Dear Ziad,Seems like we have not been able to impress you during the stay and would be curious to understand how we could have done better? May I request you to kindly get in touch directly. I hope to turn around your experience if given an opportunity.Best regards,Rahul Dhekne
10/10 Excellent
Muayad
9 mars 2024
Muayad
Séjour de 17 nuits en février 2024
Réponse de Rahul le 2 avr. 2024
Dear Muayad,Thank you for the rating. Glad to see that your stay was a perfect one. Looking forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms
2/10 Horrible
SERGEY, Vancouver
1 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
SERGEY
Séjour de 2 nuits en février 2024
Réponse de Rahul le 2 avr. 2024
Dear Sergey,Thank you for choosing to stay with us. We would like to know how we could have done better, hence requesting you to get in touch directly and I assure you to make it upto you in your future stay if given an opportunity.Best regards,Rahul DhekneDirector of Rooms
10/10 Excellent
Soufian
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Soufian
Séjour de 2 nuits en février 2024
Réponse de Wael Salim / Guest Servive Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager
10/10 Excellent
Claire Rachel
22 févr. 2024
Claire Rachel
Séjour de 2 nuits en février 2024
Réponse de Rahul le 2 avr. 2024
Dear Claire,Thank you for choosing to stay with us.Appreciate your high ratings & we look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
20 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 12 nuits en février 2024
Réponse de Rahul le 2 avr. 2024
Dear Guest,Thank you for choosing to stay with us. We would like to understand how we could have done better so requesting you to kindly get in touch directly. Assuring that we will do our best to make it upto you if given an opportunity.Best regards,Rahul DhekneDirector of Rooms
10/10 Excellent
varinder
Voyage en couple
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
varinder
Séjour de 1 nuit en février 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager
2/10 Horrible
Zeeshan
13 févr. 2024
Zeeshan
Séjour de 2 nuits en février 2024
Réponse de Rahul le 2 avr. 2024
Dear Zeeshan,Thank you for choosing to stay with us. Unfortunately, we do not seem to have matched your expectations for the stay. We would like to know how we could have done better. Requesting you to get in touch directly and I assure you to make it upto you in your future stay if given an opportunity.Best regards,Rahul DhekneDirector of Rooms
10/10 Excellent
Sebahate
Voyage en famille avec de jeunes enfants
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sebahate
Séjour de 4 nuits en février 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager
10/10 Excellent
varinder
Voyage en famille
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
varinder
Séjour de 2 nuits en février 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager
8/10 Bien
Jonathan
Voyage d’affaires
8 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Located Inexplicably
Jonathan
Séjour de 1 nuit en février 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager
10/10 Excellent
MARIA
Voyage en famille
2 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MARIA
Séjour de 1 nuit en février 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager
10/10 Excellent
Juan
Voyage en famille
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Juan
Séjour de 1 nuit en janvier 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager
10/10 Excellent
Mohammed
19 janv. 2024
Mohammed
Séjour de 2 nuits en janvier 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager
10/10 Excellent
Søren
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Søren
Séjour de 8 nuits en janvier 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager
10/10 Excellent
Sushila
Voyage en famille avec de jeunes enfants
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sushila
Séjour de 9 nuits en décembre 2023
Réponse de Wael Salim / Guest Service Manager le 11 mars 2024
Dear Sushila,We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Wael Salim Guest Service Manager
10/10 Excellent
Dr Andrew
Voyage en famille
6 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dr Andrew
Séjour de 2 nuits en janvier 2024
Réponse de Wael Salim / Guest Service Manager le 11 mars 2024
Dear Dr AndrewWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Wael Salim Guest Service Manager
8/10 Bien
PASQUALE
3 janv. 2024
PASQUALE
Séjour de 7 nuits en décembre 2023
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager
6/10 Satisfaisant
Naeem
2 janv. 2024
Naeem
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Moussa
1 janv. 2024
Moussa
Séjour de 5 nuits en décembre 2023
10/10 Excellent
ABDULAZIZ, MANAMA
Voyage en famille
24 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ABDULAZIZ
Séjour de 3 nuits en décembre 2023
Réponse de Wael Salim / Guest Service Manager le 11 mars 2024
Dear Abdulaziz, We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Wael Salim Guest Service Manager
10/10 Excellent
Asif
18 déc. 2023
Asif
Séjour de 3 nuits en décembre 2023
2/10 Horrible
Mahmoud
18 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mahmoud
Séjour de 1 nuit en décembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Mahmoud,Thank you for choosing to stay with us. Please accept my apologies for not being able to impress you during your recent stay with us. Would appreciate if you can get in touch directly with me so we can understand how we could have done better. Rest assured that we will do our best in making it up to you in your future visit if given an opportunity.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms
10/10 Excellent
Manasseh
Voyage d’affaires
13 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manasseh
Séjour de 3 nuits en décembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Manasseh,Thank you for choosing to stay with us. Glad to see from the rating that you had an outstanding stay.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms
10/10 Excellent
NADJA
Voyage en famille avec de jeunes enfants
12 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NADJA
Séjour de 3 nuits en novembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Nadja,Thank you for choosing to stay with us. Great to know that you had a memorable stay experience. Just wanted to quickly highlight that the new Damac Mall is already up and running for the past few months and hosts some excellent retail outlets.With regards to the location, the hotel is in close proximity to Global Village, Miracle garden, 4 different golf courses and there is so much more to explore.We look forward to welcome you back so we can perhaps guide you to make the most out of your next trip.Best regards,Rahul DhekneDirector of Rooms
8/10 Bien
Percival
30 nov. 2023
Percival
Séjour de 4 nuits en novembre 2023
Réponse de Wael Salim / Guest Service Manager le 11 mars 2024
We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Wael Salim Guest Service Manager
10/10 Excellent
Sharareh
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharareh
Séjour de 4 nuits en novembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Sharareh,Thank you for choosing to stay with us. Glad to know that you thoroughly enjoyed your stay. We would like to thank you for sharing your thoughts with everyone.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms
10/10 Excellent
Tanya
Voyage en famille
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tanya
Séjour de 5 nuits en novembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Tanya,Thank you for choosing to stay with us and for the fantastic review on our staff friendliness and cleaning. Appreciate your views.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms
10/10 Excellent
Neil
24 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neil
Séjour de 3 nuits en novembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Neil,Thank you for choosing to stay with us. Views from the rooms are fantastic for sure and to add to this, ambiance of our restaurants is also mind blowing.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms
10/10 Excellent
Mahboub
22 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mahboub
Séjour de 1 nuit en novembre 2023
Réponse de Sid le 23 nov. 2023
Dear Mahboub,Thank you for your stay, & feedback.I'm disturbed to hear that someone tried to extort money from you, as this is totally unacceptable.Would you be able to share whether this was a colleague in uniform, or one of the cab drivers loitering around at our entrance?You can reach me on 971-506110344, or sid.sattanathan@radisson.comWe value such feedback, and do not wish to have our valued guests troubled in this manner.Best wishes,SidGeneral Manager
10/10 Excellent
Dean
Voyage d’affaires
10 nov. 2023
Dean
Séjour de 2 nuits en novembre 2023
Réponse de Rahul le 12 nov. 2023
Dear Dean,Thank you for your excellent feedback and delighted to know that you thoroughly enjoyed your stay along with the restaurant visits.Looking forward to welcome you back.Regards,Rahul DhekneDirector of Rooms
10/10 Excellent
onur
9 nov. 2023
onur
Séjour de 6 nuits en novembre 2023
Réponse de Rahul le 12 nov. 2023
Dear Onur,Thank you for the rating. Glad to know that you enjoyed your stay.Looking forward to welcome you back.Regards,Rahul DhekneDirector of Rooms
10/10 Excellent
Rima
4 nov. 2023
Rima
Séjour de 3 nuits en novembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Rima,Thank you for choosing to stay with us. Glad to see from the rating that you had an outstanding stay.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms
6/10 Satisfaisant
majed A Alrifai
Voyage d’affaires
31 oct. 2023
Les points forts : Infrastructures et conditions de l’hébergement
majed A Alrifai
Séjour de 14 nuits en octobre 2023
Réponse de Rahul le 12 nov. 2023
Dear Majed,Thank you for the rating. Seems like we did not impress you during your stay with us. Please do get in touch directly and let us know how we could have done better. Would truly appreciate your feedback.Hope that we have the opportunity to welcome you back and make it upto you.Regards,Rahul DhekneDirector of Rooms
10/10 Excellent
david
22 oct. 2023
david
Séjour de 3 nuits en octobre 2023
Réponse de Rahul le 26 oct. 2023
Dear David,Thank you for the excellent rating and delighted to know that your truly enjoyed your stay with us.Hope to welcome you back in the future.Best regards,Rahul DhekneDirector of Rooms
10/10 Excellent
Simon
20 oct. 2023
Simon
Séjour de 5 nuits en octobre 2023
Réponse de Rahul le 26 oct. 2023
Dear Simon,Thank you for the excellent rating and delighted to know that your truly enjoyed your stay with us.Hope to welcome you back in the future.Best regards,Rahul DhekneDirector of Rooms
2/10 Horrible
Paulin
19 oct. 2023
Paulin
Séjour de 4 nuits en octobre 2023
Réponse de Rahul le 26 oct. 2023
Dear Paulin,Thank you for choosing to stay with us. Seems like we have not delivered the stay upto your expectations and for that you have our apologies.Would appreciate if you could connect directly and let me know how we could have done better. Hope to welcome you back and make it upto you in the future.Best regards,Rahul DhekneDirector of Rooms
10/10 Excellent
Silvia C Soares
Voyage en famille
18 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Silvia C Soares
Séjour de 9 nuits en octobre 2023
Réponse de Rahul le 26 oct. 2023
Dear Silvia,Thank you for the excellent rating and delighted to know that your truly enjoyed your stay with us.Hope to welcome you back in the future.Best regards,Rahul DhekneDirector of Rooms