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Avis sur Radisson Dubai Damac Hills

Radisson Dubai Damac Hills
Al Hebiah, Artesia cluster at DAMAC Hills, Dubai

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 88 avis sur 138." "
Note des voyageurs de 8 (Bien), d’après 30 avis sur 138." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 138." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 138." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 138." "

9,0/10

Propreté

8,8/10

Personnel et service

9,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

2/10 Horrible

ANNE MARIE

Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Rahul le 2 avr. 2024
Dear Anne Marie,Thank you for choosing to stay with us. Seems like we have not lived upto you expectations for this stay. We would like to understand how we could have done better so requesting you to kindly get in touch directly. Assuring that we will do our best to make it upto you if given an opportunity.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

doriane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belle surface de la chambre et avons bien profité du balcon nettoyé chaque jour ! Calme
Séjour de 7 nuits en décembre 2023
Réponse de Wael Salim / Guest Service Manager le 11 mars 2024
We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.303 / 5,000Translation resultsTranslation resultNous sommes vraiment reconnaissants pour vos merveilleux commentaires et ravis d'apprendre que votre séjour a dépassé vos attentes.Nous apprécions votre fidélité et espérons vous accueillir à nouveau lors d'une prochaine visite. Vos aimables paroles sont pour nous un grand encouragement.Cordialement,Waël SalimResponsable du service clients

10/10 Excellent

Mohamed

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short but good stay
Very nice, clean and quite. Well received by the people at reception who tried to give me the big bed i asked for. Parking not easy around though they have valet.
Séjour de 1 nuit en septembre 2023
Réponse de Warm Regards, Mario Hagras Duty Manager le 9 oct. 2023
Dear Mohamed, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Abdelhamid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bien et personnel très sympathique.
Séjour de 21 nuits en septembre 2023
Réponse de Warm Regards, Mario Hagras Duty Manager le 9 oct. 2023
Dear Abdelhamid, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Benjamin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
Très bon hôtel, bien placé avec des commerces à côté. Le gros plus les bouteilles d’eau sont gratuite. Personnel très gentil et serviable rien à dire que du positif
Séjour de 3 nuits en mai 2023
Réponse de Shashank le 6 juin 2023
Dear Benjamin,Thank you for feedback with regards to your stay at Radisson DAMAC Hills, Dubai.We are pleased to know that you had a comfortable stay with us.Looking forward to welcome you back at the hotel soon.Warm Regards,Shashank ShahDuty Manager

8/10 Bien

Vanina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel , juste un peu de patience pour avoir un taxi car l hôtel est un peu en retrait des grands axes.
Séjour de 5 nuits en mars 2022
Réponse de Regards, Mario Hagras Duty Manager le 13 avr. 2022
Dear Vanina, Warm greetings from Radisson Dubai Damac Hills, We are delighted to read your review. We have noted your comments and shared them with the management team. We look forward to welcoming you back soon.

8/10 Bien

JEAN-MICHEL

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel but far from everything
Nice hotel but surrounding is not very good at the moment with golf constuction in front of the premises.
Séjour de 2 nuits en octobre 2021
Réponse de Rahul le 3 nov. 2021
Dear Jean-Michel, Thank you for your review and choosing Radisson Dubai Damac Hills for your stay. Our unique location is close enough to many touristic destinations as well as business hubs. We hope to welcoming you back soon. Regards, Rauhl Dhekne Director Of Rooms

10/10 Excellent

Ralph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly
Séjour de 3 nuits en mai 2024

8/10 Bien

Lisette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good

8/10 Bien

Satbir

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clean hotel for a quick stay, staff are very slow to respond to anything.
Séjour de 1 nuit en avril 2024
Réponse de Rahul le 30 avr. 2024
Dear Satbir,Thank you for choosing to stay with us. Appreciate the rating and apologies for the delays. We hope to welcome you back again and provide you with swift services.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

HANI

Séjour de 1 nuit en avril 2024

10/10 Excellent

Emelda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our stay. The 2 bedroom suite was spacious enough for my family of 6. Everything was clean and the staff was very helpful, friendly and welcoming. We would definitely stay here again the next time we visit the area.
Séjour de 7 nuits en mars 2024
Réponse de Rahul le 2 avr. 2024
Dear Emelda,Thank you for the excellent rating and feedback. Happy to know that you liked our Suite and services. Looking forward to welcome you and your family back.Best regards,Rahul DhekneDirector of Rooms

2/10 Horrible

ziad

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Rahul le 30 avr. 2024
Dear Ziad,Seems like we have not been able to impress you during the stay and would be curious to understand how we could have done better? May I request you to kindly get in touch directly. I hope to turn around your experience if given an opportunity.Best regards,Rahul Dhekne

10/10 Excellent

Muayad

Séjour de 17 nuits en février 2024
Réponse de Rahul le 2 avr. 2024
Dear Muayad,Thank you for the rating. Glad to see that your stay was a perfect one. Looking forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

2/10 Horrible

SERGEY, Vancouver

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Rahul le 2 avr. 2024
Dear Sergey,Thank you for choosing to stay with us. We would like to know how we could have done better, hence requesting you to get in touch directly and I assure you to make it upto you in your future stay if given an opportunity.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Soufian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Top hotel en komen zeker terug Heel vriendelijke manager
Séjour de 2 nuits en février 2024
Réponse de Wael Salim / Guest Servive Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

10/10 Excellent

Claire Rachel

Séjour de 2 nuits en février 2024
Réponse de Rahul le 2 avr. 2024
Dear Claire,Thank you for choosing to stay with us.Appreciate your high ratings & we look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 12 nuits en février 2024
Réponse de Rahul le 2 avr. 2024
Dear Guest,Thank you for choosing to stay with us. We would like to understand how we could have done better so requesting you to kindly get in touch directly. Assuring that we will do our best to make it upto you if given an opportunity.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

varinder

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice quite and clean
Séjour de 1 nuit en février 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

2/10 Horrible

Zeeshan

Séjour de 2 nuits en février 2024
Réponse de Rahul le 2 avr. 2024
Dear Zeeshan,Thank you for choosing to stay with us. Unfortunately, we do not seem to have matched your expectations for the stay. We would like to know how we could have done better. Requesting you to get in touch directly and I assure you to make it upto you in your future stay if given an opportunity.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Sebahate

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything i like see you soon was perfect
Séjour de 4 nuits en février 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

10/10 Excellent

varinder

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Every thing is good might be come back again soon
Séjour de 2 nuits en février 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

8/10 Bien

Jonathan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Located Inexplicably
I really liked the hotel and the service was brilliant. It's a long way away from anywhere and I am not sure who would want to be there unless they wanted to play golf at the orange amurrican halfwit's course but if you can think of a reason to be in this part of Dubai it's a great option and was good value.
Séjour de 1 nuit en février 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

10/10 Excellent

MARIA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bueno
Séjour de 1 nuit en février 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

10/10 Excellent

Juan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

10/10 Excellent

Mohammed

Séjour de 2 nuits en janvier 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

10/10 Excellent

Søren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en janvier 2024
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

10/10 Excellent

Sushila

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
1) Excellent hotel and services. 2) friendly environment 3) Very healthy breakfast and lots of varieties.
Séjour de 9 nuits en décembre 2023
Réponse de Wael Salim / Guest Service Manager le 11 mars 2024
Dear Sushila,We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Wael Salim Guest Service Manager

10/10 Excellent

Dr Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice high quality hotel
Séjour de 2 nuits en janvier 2024
Réponse de Wael Salim / Guest Service Manager le 11 mars 2024
Dear Dr AndrewWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Wael Salim Guest Service Manager

8/10 Bien

PASQUALE

Séjour de 7 nuits en décembre 2023
Réponse de Wael Salim / Guest Service Manager le 10 mars 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

6/10 Satisfaisant

Naeem

Séjour de 3 nuits en décembre 2023

10/10 Excellent

Moussa

Séjour de 5 nuits en décembre 2023

10/10 Excellent

ABDULAZIZ, MANAMA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is good location the staff is friendly
Séjour de 3 nuits en décembre 2023
Réponse de Wael Salim / Guest Service Manager le 11 mars 2024
Dear Abdulaziz, We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Wael Salim Guest Service Manager

10/10 Excellent

Asif

Séjour de 3 nuits en décembre 2023

2/10 Horrible

Mahmoud

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Mahmoud,Thank you for choosing to stay with us. Please accept my apologies for not being able to impress you during your recent stay with us. Would appreciate if you can get in touch directly with me so we can understand how we could have done better. Rest assured that we will do our best in making it up to you in your future visit if given an opportunity.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Manasseh

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 3 nuits en décembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Manasseh,Thank you for choosing to stay with us. Glad to see from the rating that you had an outstanding stay.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

NADJA

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Hotel ist wunderbar. Das Personal ebenso. Lediglich ist das Hotel weit vom Schuss und in der Umgebung ist nicht viel zu machen. Die Mall direkt daneben ist noch im Aufbau (2023). Der Pool lädt zum chillen ein. Das Frühstück bietet eine große Auswahl an. Auch für europäische Gäste. An sich hat mir der Aufenthalt hier sehr gefallen.
Séjour de 3 nuits en novembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Nadja,Thank you for choosing to stay with us. Great to know that you had a memorable stay experience. Just wanted to quickly highlight that the new Damac Mall is already up and running for the past few months and hosts some excellent retail outlets.With regards to the location, the hotel is in close proximity to Global Village, Miracle garden, 4 different golf courses and there is so much more to explore.We look forward to welcome you back so we can perhaps guide you to make the most out of your next trip.Best regards,Rahul DhekneDirector of Rooms

8/10 Bien

Percival

Séjour de 4 nuits en novembre 2023
Réponse de Wael Salim / Guest Service Manager le 11 mars 2024
We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Wael Salim Guest Service Manager

10/10 Excellent

Sharareh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed staying at the hotel! My room was amazing & specious & clean! Stuff were super friendly & helpful l! I loved the resturant & the pool & in general was amazing! Definitely recommend it! And easy parking!
Séjour de 4 nuits en novembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Sharareh,Thank you for choosing to stay with us. Glad to know that you thoroughly enjoyed your stay. We would like to thank you for sharing your thoughts with everyone.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Tanya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property very clean and friendly staff was spot on and I would defo return
Séjour de 5 nuits en novembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Tanya,Thank you for choosing to stay with us and for the fantastic review on our staff friendliness and cleaning. Appreciate your views.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Neil

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice rooms with view of golf course
Séjour de 3 nuits en novembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Neil,Thank you for choosing to stay with us. Views from the rooms are fantastic for sure and to add to this, ambiance of our restaurants is also mind blowing.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Mahboub

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel i loved the stay but at the end the guy started to try to take more money from me to get me a cab to the airport
Séjour de 1 nuit en novembre 2023
Réponse de Sid le 23 nov. 2023
Dear Mahboub,Thank you for your stay, & feedback.I'm disturbed to hear that someone tried to extort money from you, as this is totally unacceptable.Would you be able to share whether this was a colleague in uniform, or one of the cab drivers loitering around at our entrance?You can reach me on 971-506110344, or sid.sattanathan@radisson.comWe value such feedback, and do not wish to have our valued guests troubled in this manner.Best wishes,SidGeneral Manager

10/10 Excellent

Dean

Voyage d’affaires
Great pool, nice roof top restaurant to watch the sun set and excellent breakfast
Séjour de 2 nuits en novembre 2023
Réponse de Rahul le 12 nov. 2023
Dear Dean,Thank you for your excellent feedback and delighted to know that you thoroughly enjoyed your stay along with the restaurant visits.Looking forward to welcome you back.Regards,Rahul DhekneDirector of Rooms

10/10 Excellent

onur

Séjour de 6 nuits en novembre 2023
Réponse de Rahul le 12 nov. 2023
Dear Onur,Thank you for the rating. Glad to know that you enjoyed your stay.Looking forward to welcome you back.Regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Rima

Séjour de 3 nuits en novembre 2023
Réponse de Rahul le 19 déc. 2023
Dear Rima,Thank you for choosing to stay with us. Glad to see from the rating that you had an outstanding stay.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

6/10 Satisfaisant

majed A Alrifai

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 14 nuits en octobre 2023
Réponse de Rahul le 12 nov. 2023
Dear Majed,Thank you for the rating. Seems like we did not impress you during your stay with us. Please do get in touch directly and let us know how we could have done better. Would truly appreciate your feedback.Hope that we have the opportunity to welcome you back and make it upto you.Regards,Rahul DhekneDirector of Rooms

10/10 Excellent

david

Séjour de 3 nuits en octobre 2023
Réponse de Rahul le 26 oct. 2023
Dear David,Thank you for the excellent rating and delighted to know that your truly enjoyed your stay with us.Hope to welcome you back in the future.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Simon

Séjour de 5 nuits en octobre 2023
Réponse de Rahul le 26 oct. 2023
Dear Simon,Thank you for the excellent rating and delighted to know that your truly enjoyed your stay with us.Hope to welcome you back in the future.Best regards,Rahul DhekneDirector of Rooms

2/10 Horrible

Paulin

Séjour de 4 nuits en octobre 2023
Réponse de Rahul le 26 oct. 2023
Dear Paulin,Thank you for choosing to stay with us. Seems like we have not delivered the stay upto your expectations and for that you have our apologies.Would appreciate if you could connect directly and let me know how we could have done better. Hope to welcome you back and make it upto you in the future.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Silvia C Soares

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muito boa quarto excelente
Séjour de 9 nuits en octobre 2023
Réponse de Rahul le 26 oct. 2023
Dear Silvia,Thank you for the excellent rating and delighted to know that your truly enjoyed your stay with us.Hope to welcome you back in the future.Best regards,Rahul DhekneDirector of Rooms