Avis sur Pullman Dubai Creek City Centre Residences
Pullman Dubai Creek City Centre Residences
Deira City Centre Baniyas Road, PO Box 61871, Dubai
Avis
9,2
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
8,6/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
18 déc. 2020
Les points faibles : Personnel et service
Séjour de 10 nuits en décembre 2020
Réponse de John Elrod Ricalde le 29 déc. 2020
Dear Ms. Yasmina,
Thank you for taking the time to share your experience regarding your stay at the Pullman Dubai Creek City Centre Residences. We can see from the rating that you have encountered some issues during your stay. Would you kindly elaborate more so we can address the issues and make sure that your next stay with us will go smoothly. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.
Kind Regards,
John Elrod Ricalde
Guest Experience Manager
8/10 Bien
Voyageur vérifié
17 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en novembre 2019
Réponse de John Elrod Ricalde le 24 nov. 2019
Dear Valued Guest,
Thank you for your fantastic review following your recent stay at Pullman Dubai Creek City Centre.
Pleased to know you found the property to be conveniently clean and comfortable without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us.
Looking forward to your next visit with us.
Kind Regards,
John Elrod Ricalde
Guest Experience Manager
10/10 Excellent
Guillaume
11 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service parfait et ponctuel
Guillaume
Séjour de 1 nuit en septembre 2019
Réponse de John Elrod Ricalde le 11 sept. 2019
Dear Mr. Guillaume,
Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre Residences. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel.
Kind Regards,
John Elrod Ricalde
Guest Experience Manager
8/10 Bien
SID ALI
5 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfait moi et ma famille
SID ALI
Séjour de 11 nuits en mars 2019
Réponse de John Elrode Ricalde-Guest Experience Manager le 16 avr. 2019
Cher Hôte,
Merci pour votre élogieux commentaire suite à votre séjour parmi nous.
Quel plaisir de lire que vous avez passé un excellent séjour parmi nous ! Sachez que nous avons partagé vos chaleureux compliments avec l’ensemble de nos équipes, tous furent sincèrement touchés.
Nous espérons avoir le plaisir de vous accueillir très bientôt de retour au Pullman Dubai Creek City Centre pour une nouvelle expérience d’exception.
Bien cordialement,
10/10 Excellent
Julien
16 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Prestations haut-de-gamme
Julien
Séjour de 6 nuits en novembre 2017
Chère Mme Julien,
Merci pour votre commentaire après votre séjour à l'hôtel Pullman Dubai Creek City Centre. Nous visons à fournir un service exceptionnel à tous nos clients et nous sommes heureux d'apprendre que nous avons réussi. Je ferai en sorte de partager votre belle critique avec tout notre personnel. Nous sommes impatients de vous accueillir bientôt.
Sincères amitiés,
Regina Nathan
Assistant de gestion des expériences invité
4/10 Médiocre
Voyageur vérifié
28 oct. 2017
Les points forts : Propreté
Les points faibles : Personnel et service
bien mais ne nous a pas convenu
Voyageur vérifié
Séjour de 2 nuits en octobre 2017
Madame/Monsieur Valued Guest,
Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Pullman Dubai Creek City Centre Residences.
Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.
Les hôtels Pullman sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.
Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.
Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.
Regina Nathan
Assistant Guest Experience Manager
10/10 Excellent
Voyageur vérifié
25 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Dear Guest,
Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon.
Kind Regards, Regina Nathan Assistant Guest Experience Manager
10/10 Excellent
Voyageur vérifié
18 févr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joli concept
Voyageur vérifié
10/10 Excellent
djamel
3 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
djamel
8/10 Bien
faiza, A
28 déc. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe sejour je avec les enfants je reveindrai
faiza
8/10 Bien
Pharma
2 mai 2015
Les points forts : Propreté, personnel et service, confort de la chambre
Agréable séjour en famille
Pharma
10/10 Excellent
Sara
Voyage en famille avec de jeunes enfants
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sara
Séjour de 2 nuits en mai 2024
8/10 Bien
Abdullah, Sarasota
22 avr. 2024
Abdullah
Séjour de 8 nuits en avril 2024
Réponse de Asheni le 15 mai 2024
Dear Mr. Abdullah,Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' played a key role in your overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards,Asheni WelivitiyaGuest Experience
10/10 Excellent
Marina
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marina
Séjour de 6 nuits en mars 2024
Réponse de Asheni le 23 avr. 2024
Dear Ms. Marina,Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' played a key role in your overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regads,Asheni WelivitiyaGuest Experience
8/10 Bien
Ismail
Voyage en famille avec de jeunes enfants, Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ismail
Séjour de 4 nuits en avril 2024
Réponse de Asheni le 23 avr. 2024
Dear Mr. Ismail,Thank you for choosing to stay at Pullman Dubai Creek City Centre Residences. We are pleased to hear that you found your stay to be great and that you appreciated the cleanliness of our property.We appreciate your feedback regarding the beds. Providing our guests with a comfortable stay is important to us, and we will take your comments into consideration as we strive to improve our accommodations.We hope to welcome you back to Pullman Dubai Creek City Centre Residences for another great stay in the future.Kind Regards,Asheni WelivitiyaGuest Experience
10/10 Excellent
Anastasia
Voyage en famille avec de jeunes enfants
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anastasia
Séjour de 10 nuits en mars 2024
Réponse de Asheni le 23 avr. 2024
Dear Ms. Anastasia,Thank you for choosing Pullman Dubai Creek City Centre Residences and for taking the time to share your experience with us. We are delighted to hear that you had a great stay and that you found our location on the creek to be convenient.It's fantastic to know that you enjoyed the shopping opportunities in Deira City Centre mall directly from the hotel. We are pleased that your apartment met your expectations and that you found it to be well-equipped and cleaned to your satisfaction.We are thrilled that you enjoyed the breakfast buffet, and we appreciate your kind words about our hardworking and attentive staff. Providing excellent service and a memorable experience for our guests is our top priority, and we are delighted that our team's efforts made your stay even more enjoyable.Thank you for highly recommending Pullman Dubai Creek City Centre Residences. We look forward to welcoming you back for another great stay in the futureKind Regards,Asheni WelivitiyaGuest Experience
10/10 Excellent
Payal
Voyage en famille avec de jeunes enfants
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Payal
Séjour de 7 nuits en mars 2024
Réponse de Asheni le 23 avr. 2024
Dear M. Payal,Thank you for your positive feedback about your stay at Pullman Dubai Creek City Centre Residences. We are delighted to hear that you found our hotel apartments to be very spacious. Providing comfortable and spacious accommodations is one of our top priorities, and we are pleased that we met your expectations in this regard.We are also glad to hear that you found our staff to be very friendly. Our team strives to provide exceptional service to all our guests, and we are thrilled that their efforts were appreciated during your stay.It's great to know that you enjoyed the fantastic access to the connected shopping mall. We aim to provide our guests with convenience and accessibility, and we are pleased that you found this aspect of your stay enjoyable.We hope to welcome you back to Pullman Dubai Creek City Centre Residences in the future for another enjoyable stay.Kind Regards,Asheni WelivitiyaGuest Experience
10/10 Excellent
Sarfarazali
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarfarazali
Séjour de 5 nuits en février 2024
Réponse de Asheni le 29 févr. 2024
Dear Mr. Ali,Thank you for sharing your feedback about your recent stay at Pullman Dubai Creek City Centre Hotel. We are thrilled to hear that you had such a positive experience with us.We are delighted to hear that you found our staff to be warm and very responsive. Providing exceptional service is our top priority, and we are glad that our team's efforts made your stay enjoyable.We are also pleased to hear that Shiv and Trupti from the Front Desk provided you with the best service and support. We will be sure to pass on your thanks to them for their outstanding service.Additionally, we are happy to hear that Yasser, Kevin, Akila, and Aananda from the housekeeping team made your stay amazing. We will be sure to pass on your compliments to them for their efforts in ensuring your stay was comfortable and enjoyable.Thank you once again for choosing Pullman Dubai Creek City Centre Hotel. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Asheni WelivitiyaGuest Experience
10/10 Excellent
Voyageur vérifié
Voyage en famille
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent stay
Voyageur vérifié
Séjour de 6 nuits en février 2024
Réponse de Asheni le 29 févr. 2024
Dear Valued Guest,----Thank you for reviewing your recent stay at the Pullman Dubai Creek City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.Thank you for making us your choice hotel when visiting Dubai. We look forward to welcoming you back again very soon.Kind Regards,Asheni WelivitiyaGuest Experience
10/10 Excellent
Shafiq
Voyage en groupe
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Shafiq
Séjour de 4 nuits en janvier 2024
Réponse de Asheni le 9 févr. 2024
Dear Mr. Shafiq,Thank you for your kind words and positive feedback. We are thrilled to hear that you enjoyed your experience at Pullman Dubai Creek City Centre.We take pride in our convenient location and are delighted that you found our service and staff to be exceptional. Providing a memorable experience for our guests is our top priority, and we are pleased that we met your expectations.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay at Pullman Dubai Creek City Centre.Warm regards,Asheni WelivitiyaGuest Experience
8/10 Bien
Mariah
Voyage d’affaires
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mariah
Séjour de 2 nuits en janvier 2024
Réponse de Asheni le 9 févr. 2024
Dear M. Mariah,Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' played a key role in your overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards,Asheni WelivitiyaGuest Experience
8/10 Bien
Faraz
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Faraz
Séjour de 3 nuits en janvier 2024
Réponse de Asheni le 31 janv. 2024
Dear Mr. Faraz,We would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre, and are delighted to read that we were able to deliver a great experience. We appreciate your feedback and look forward to welcoming you again in the future.Best regards,Asheni WelivitiyaGuest Experience
10/10 Excellent
Muhammad furqan
Voyage en groupe
24 déc. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Muhammad furqan
Séjour de 4 nuits en décembre 2023
Réponse de Asheni le 29 déc. 2023
Dear Mr. Muhammad,Thank you for taking the time to provide us with a perfect 10/10 rating! We are thrilled to learn that you had an outstanding experience during your stay at Pullman Dubai Creek City Centre.Your feedback is truly appreciated, and it motivates us to maintain the highest standards of service.Looking forward to welcoming you back for another exceptional experience at Pullman Dubai Creek City Centre!Warm regards,Asheni WelivitiyaGuest Experience
8/10 Bien
Nour
Voyage d’affaires
21 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nour
Séjour de 3 nuits en décembre 2023
Réponse de Asheni le 21 déc. 2023
Dear M. Nour,Thank you for your positive feedback! We're thrilled you enjoyed our convenient location on top of the mall. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.Warm regards,Asheni WelivitiyaAssistant Guest Experience Manager
10/10 Excellent
Jasmeet
20 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jasmeet
Séjour de 7 nuits en décembre 2023
Réponse de Asheni le 21 déc. 2023
Dear M. Jasmeet,We're delighted to hear that your stay at Pullman was beyond exceptional! It's wonderful that you found our location close to the airport, easily accessible transportation, and proximity to the shopping complex convenient. We're pleased that you enjoyed our well-maintained rooms, regular cleaning service, and the diverse breakfast options.Thank you for your positive feedback, and we look forward to hosting you again on your next trip.Warm regards,Asheni WelivitiyaAssistant Guest Experience Manager
8/10 Bien
Annette
16 nov. 2023
Annette
Séjour de 1 nuit en novembre 2023
Réponse de Juan le 11 déc. 2023
Dear Valued Guest,Our sincere thanks go out to you for taking the time to share your experiences with us after staying at Pullman Dubai Deira City Centre. The feedback you provide is very valuable to us and encourages our hardworking team who genuinely cares about making our guests comfortable.Having you with us was a pleasure, and we look forward to welcoming you back in the future.Kind Regards,Juan BaltazarGuest Experience
2/10 Horrible
Kimberley
Voyage en famille
2 oct. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberley
Réponse de Juan le 3 oct. 2023
Dear Ms. Carpenter,I want to personally address the issues you encountered during your recent stay at Pullman Residences. I deeply regret the inconveniences you experienced, including the delay during check-in, room allocation, and billing discrepancy.Please accept our sincere apologies for these shortcomings. Your feedback is invaluable, and we are taking immediate steps to rectify the situation. We are enhancing our check-in processes and reviewing our policies to provide more flexibility with room assignments. Additionally, we are investigating the billing error to prevent such incidents in the future.We truly appreciate your understanding and patience. Your satisfaction is our utmost priority, and we hope you might consider giving us another chance to provide you with the service you deserve.Kind regards,Juan BaltazarGuest Experience
10/10 Excellent
john
31 août 2023
john
Séjour de 7 nuits en août 2023
Réponse de Juan le 6 sept. 2023
Dear Mr. John,Our sincere thanks go out to you for taking the time to share your experiences with us after staying at Pullman Dubai Deira City Centre. The feedback you provide is very valuable to us and encourages our hardworking team who genuinely cares about making our guests comfortable.Having you with us was a pleasure, and we look forward to welcoming you back in the future.Kind Regards,Juan BaltazarGuest Experience
10/10 Excellent
Maaziar
15 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maaziar
Séjour de 7 nuits en mai 2023
Réponse de Juan le 20 juin 2023
Dear Mr. Maaziar,Our sincere thanks go out to you for taking the time to share your experiences with us after staying at Pullman Dubai Deira City Centre. The feedback you provide is very valuable to us and encourages our hardworking team who genuinely cares about making our guests comfortable.Having you with us was a pleasure, and we look forward to welcoming you back in the future.Kind Regards,Juan BaltazarGuest Experience
8/10 Bien
Faraz
15 mars 2023
Faraz
Séjour de 2 nuits en mars 2023
Réponse de Juan le 17 mars 2023
Dear Mr. Faraz,Our sincere thanks go out to you for taking the time to share your experiences with us after staying at Pullman Dubai Deira City Centre. The feedback you provide is very valuable to us and encourages our hardworking team who genuinely cares about making our guests comfortable.Having you with us was a pleasure, and we look forward to welcoming you back in the future.Kind Regards,Juan BaltazarGuest Experience
4/10 Médiocre
Olga
22 févr. 2023
Olga
Séjour de 1 nuit en février 2023
Réponse de Juan le 24 févr. 2023
Dear Olga,Thank you for taking the time to respond to our survey regarding your stay at the Pullman Dubai Creek City Centre Residences. From your rating, I can tell that you encountered some issues during your stay. We'd appreciate it if you could elaborate more, so we can address the issues and ensure your next stay with us goes smoothly. Your concerns are appreciated, and we hope we will have the opportunity to serve you better in the future.Kind Regards,Juan BaltazarGuest Experience
10/10 Excellent
Justin
Voyage en famille
12 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Justin
Séjour de 3 nuits en février 2023
Réponse de Juan le 24 févr. 2023
Dear Justin,Our sincere thanks go out to you for taking the time to share your experiences with us after staying at Pullman Dubai Deira City Centre Residences. The feedback you provide is very valuable to us and encourages our hardworking team who genuinely cares about making our guests comfortable.Having you with us was a pleasure, and we look forward to welcoming you back in the future.Kind Regards,Juan BaltazarGuest Experience
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
18 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en novembre 2022
Réponse de Juan le 21 nov. 2022
Dear Valued Guest,We wanted to acknowledge your thoughtful review following your recent stay at Pullman Dubai Deira City Centre. We agree that it is all about that personal and attentive service that you found to be the case overall. We look forward to your next visit with us.Kind Regards,Juan BaltazarGuest Experience
10/10 Excellent
Shauqat
Voyage en famille avec de jeunes enfants, Voyage en famille
31 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shauqat
Séjour de 2 nuits en octobre 2022
Réponse de Juan le 11 nov. 2022
Dear Mr. Shauqat,Dear Valued Guest,We are grateful for your kind review following your stay at Pullman Dubai Deira City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit.Kind Regards,Juan BaltazarGuest Experience
10/10 Excellent
Abdulaziz
3 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Calm and cool
Abdulaziz
Séjour de 4 nuits en juin 2022
Réponse de Juan le 13 juil. 2022
Dear Valued Guest,
Thank you for your fantastic review following your recent stay at Pullman Dubai Creek City Centre. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate ‘Heartists’ efficiently and professionally.
We would be more than happy to welcome you back again very soon.
Juan Baltazar
Guest Experience Supervisor
10/10 Excellent
Gustavo
Voyage en couple
16 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gustavo
Séjour de 4 nuits en juin 2022
Réponse de Regina Nathan le 22 juin 2022
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Regina Nathan Guest Experience Manager
10/10 Excellent
Fiona
Voyage en famille
1 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fiona
Séjour de 1 nuit en avril 2022
Réponse de Regina Nathan le 1 juin 2022
Dear Valued Guest,
We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Kind regards,
Regina Nathan
Guest Experience Manager
10/10 Excellent
Ehab
Voyage en famille
5 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ehab
Séjour de 4 nuits en janvier 2022
Réponse de Rohit le 5 mars 2022
Dear Valued Guest,
Firstly, we would like to thank you for your wonderful review following your stay at Pullman Dubai City Centre. It is only with your feedback that we are able to create exceptional memories for our guests. Our aim is to offer a consistent product and service to each and every one of our guests and we are delighted to read that you enjoying the stay with us ,
Looking forward to another visit.
Kind Regards,
Rohit Kumar
Guest Experience Manager
6/10 Satisfaisant
Ayesha
Voyage en famille avec de jeunes enfants
5 janv. 2022
Les points forts : Équipements
Ayesha
Séjour de 2 nuits en décembre 2021
Réponse de Regina Nathan le 25 janv. 2022
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Dubai Creek City Centre Residences. We lament that your experience did not meet your expectations; our sincerest apologies for this. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards,
Regina Nathan
Guest Experience Manager
10/10 Excellent
Ehab
Voyage en famille
1 janv. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Ehab
Séjour de 5 nuits en décembre 2021
Réponse de Regina Nathan le 25 janv. 2022
Dear Valued Guest,
We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit.
Kind Regards,
Regina Nathan
Guest Experience Manager
8/10 Bien
abdalla
12 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
abdalla
Séjour de 5 nuits en novembre 2021
Réponse de Regina Nathan le 13 déc. 2021
Dear Valued Guest, We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Regina Nathan Guest Experience Manager
10/10 Excellent
Temitope M
Voyage en famille
28 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent 😍
Temitope M
Séjour de 3 nuits en octobre 2021
Réponse de Regina Nathan le 13 déc. 2021
Dear Valued Guest, We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Regina Nathan Guest Experience Manager
10/10 Excellent
Nitesh
8 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good apartment hotel
Nitesh
Séjour de 7 nuits en septembre 2021
Réponse de Regina Nathan le 13 déc. 2021
Dear Valued Guest, We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Regina Nathan Guest Experience Manager
10/10 Excellent
Lina
Voyage en famille
27 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay
Lina
Séjour de 15 nuits en juillet 2021
Réponse de Regina Nathan le 26 août 2021
Dear Valued Guest,
We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit.
Kind Regards,
Regina Nathan
Guest Experience Manager
8/10 Bien
Voyageur vérifié
28 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juin 2021
Réponse de Regina Nathan le 22 juil. 2021
Dear Valued Guest,
We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit.
Kind Regards,
Regina Nathan
Guest Experience Manager
10/10 Excellent
Ehab
10 juin 2021
Ehab
Séjour de 7 nuits en juin 2021
Réponse de John Elrod Ricalde le 14 juin 2021
Dear Mr. Ehab,
Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre Residences and are delighted to read that we were able to deliver great experience.
Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.
Thank you again for this heartwarming review of your stay with us. We look forward to your next visit.
Kind Regards,
John Elrod Ricalde
Guest Experience Manager
10/10 Excellent
Tod
18 avr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent residence rental!
Tod
Séjour de 4 nuits en avril 2021
Réponse de John Elrod Ricalde le 2 mai 2021
Dear Mr. Tod,
Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre Residences. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.
Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Kind Regards,
John Elrod Ricalde
Guest Experience Manager
10/10 Excellent
Abdalla
23 févr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Abdalla
Séjour de 5 nuits en février 2021
Réponse de John Elrod Ricalde le 28 févr. 2021
Dear Mr. Abdalla,
We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit.
Kind Regards,
John Elrod Ricalde
Guest Experience Manager
10/10 Excellent
Khaled
Voyage en famille
22 févr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Khaled
Séjour de 2 nuits en octobre 2020
Réponse de John Elrod Ricalde le 28 févr. 2021
Dear Mr. Khaled,
We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit.
Kind Regards,
John Elrod Ricalde
Guest Experience Manager
10/10 Excellent
Voyageur vérifié
12 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en octobre 2020
Réponse de John Elrod Ricalde le 12 janv. 2021
Dear Valued Guest,
Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre Residences. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel.
Kind Regards,
John Elrod Ricalde
Guest Experience Manager