Avis sur ibis World Trade Centre Dubai
ibis World Trade Centre Dubai
Sheikh Zayed Road, World Trade Center, Dubai
Avis
7,2
Bien
8,0/10
Propreté
7,4/10
Personnel et service
7,0/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de Ibis World Trade Centre Dubai. le 13 janv. 2024
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent stay. We hope you had a wonderful stay.We look forward to welcoming you back at Ibis world trade centre. Best regards, Dynne Binua – Director of Rooms
2/10 Horrible
Jose
2 mai 2024
Jose
Séjour de 2 nuits en avril 2024
6/10 Satisfaisant
jaad
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jaad
Séjour de 1 nuit en avril 2024
4/10 Médiocre
Nishat
22 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Nishat
Séjour de 4 nuits en mars 2024
Réponse de Best regards, Dynne Binua - Director of Rooms le 31 mars 2024
Dear Nishat,Thank you for bringing your experience to our attention. We sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your stay with us. Our goal is to provide exceptional service and ensure that every guest has a comfortable and enjoyable experience, and we regret that we may have fallen short of meeting your expectations.Please know that we take all guest feedback seriously, and we are committed to addressing any issues to improve our services and facilities. Your feedback helps us identify areas where we can make improvements and enhance the overall guest experience.If you would like to provide more details about the inconvenience you experienced, please feel free to reach out to us directly. We value your feedback and want to ensure that we have the opportunity to address any concerns you may have.Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.
10/10 Excellent
Nadeem
Voyage d’affaires
25 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nadeem
Séjour de 2 nuits en février 2024
Réponse de Dynne Binua - Director of Rooms le 29 févr. 2024
Dear Nadeem,We're pleased that you had a positive overall experience. However, we apologize for any inconvenience due to the lack of room service or bell service during your stay. Kindly note that bell service is not offered as part of our hotel brand's services. We regret any inconvenience this may have caused and sincerely appreciate your understanding. Best regards,Dynne Binua - Director of Rooms
2/10 Horrible
Arturo
25 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arturo
Séjour de 2 nuits en février 2024
Réponse de Dynne Binua - Director of Rooms le 12 mars 2024
Hello Arturo,Thank you for bringing these issues to our attention. We truly value your feedback as it helps us to identify areas for improvement. We apologize for the shortcomings you encountered during your stay. Rest assured, we take your feedback seriously and will address these issues promptly to ensure a more satisfactory experience for our guests in the future.Best regards,Dynne Binua - Director of Rooms
10/10 Excellent
Chin
21 févr. 2024
Chin
Séjour de 6 nuits en février 2024
Réponse de Ibis World Trade Centre Dubai. le 26 févr. 2024
Dear Chin,Thank you so much for taking the time to share your positive experience with us! We look forward to welcoming you back at Ibis World Trade Centre in the future. Best regards, Dynne Binua Director of Room
10/10 Excellent
Yu
Voyage en groupe, Voyage d’affaires
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yu
Séjour de 2 nuits en février 2024
Réponse de Dynne Binua - Director of Rooms le 19 févr. 2024
Dear Yu Zhang,We're delighted to learn that our hotel is considered the most convenient option for exhibitors attending trade shows at the Dubai World Trade Center. Ensuring your satisfaction is our top priority, and we eagerly anticipate the opportunity to welcome you back!Best regards,Dynne Binua - Director of Rooms
10/10 Excellent
Pollyana
Voyage d’affaires
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pollyana
Séjour de 5 nuits en janvier 2024
Réponse de Dynne Binua - Director of Rooms le 5 févr. 2024
Dear Valued Guest,Thank you for recognizing the great service provided by our Heartist Alex, Trevor! We're thrilled to hear that they made a positive impact on your experience, from arranging taxis to ensuring your needs were met. I'll be sure to pass along your appreciation to them. We look forward to welcoming you back.Best regards,Dynne Binua - Director of Rooms
10/10 Excellent
Myoungki
1 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Myoungki
Séjour de 5 nuits en janvier 2024
Réponse de Dynne Binua Director of Rooms le 1 févr. 2024
Dear Valued Guest,Thank you for taking the time to share your stellar experience. We're thrilled to know we hit the mark during your stay. If there's anything specific that made it exceptional, we'd love to hear more.Looking forward to welcoming you back for another fantastic stay!Best regards,Dynne BinuaDirector of Rooms
6/10 Satisfaisant
Harlan
Voyage d’affaires
1 févr. 2024
Functional and well located
Harlan
Séjour de 5 nuits en janvier 2024
Réponse de Dynne Binua Director of Rooms le 1 févr. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input as it helps us enhance the overall guest experience.We are pleased to hear that you found our hotel functional and well-located. Your positive comments about the hotel's overall functionality and convenient location are encouraging for our team.However, we sincerely apologize for any inconvenience you may have experienced with the room size, and the bathroom shower lacking closure. Your feedback is crucial to us, and we will certainly consider it as we continuously strive to improve our facilities and services.We genuinely value your patronage and hope to have the opportunity to welcome you back for an improved experience soon.Best regards,Dynne BinuaDirector of Rooms
10/10 Excellent
hakam
29 janv. 2024
hakam
Séjour de 1 nuit en janvier 2024
Réponse de Best regards, Dynne Binua Director of Rooms le 31 janv. 2024
Dear Valued Guest,Thank you for sharing your fantastic review! We're delighted to hear that you had a great stay with us. Our team works hard to provide exceptional service, and it's rewarding to know that we met your expectations.We appreciate your kind words and look forward to welcoming you back for another wonderful experience in the future. Once again, thank you for choosing us.
8/10 Bien
Yuki
27 janv. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Yuki
Séjour de 6 nuits en janvier 2024
Réponse de Ibis World Trade Centre Dubai. le 30 janv. 2024
Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Ibis World Trade Centre in the future. Best Regards,Ibis World Trade Centre.
10/10 Excellent
Miguel
Voyage d’affaires
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Woc 2024
Miguel
Séjour de 4 nuits en janvier 2024
Réponse de Ibis World Trade Centre Dubai. le 30 janv. 2024
Dear Valued Guest,Thank you for sharing your wonderful feedback! We're thrilled to hear that you enjoyed the total renewal of our place and found it fresh, modern, and comfortable. It's fantastic to know that you appreciated the practicality and convenience, and we're honoured to be considered a great hotel.Your kind words are truly appreciated, and we're delighted to be your preferred choice when exhibiting in World Trade Centre, we look forward to welcoming you back for another fantastic stay. Best Regards,Ibis World Trade Centre.
10/10 Excellent
MATTIAS, milano
Voyage d’affaires
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MATTIAS
Séjour de 4 nuits en janvier 2024
Réponse de Ibis World Trade Centre Dubai. le 30 janv. 2024
Dear Valued Guest,Thank you for taking the time to share your positive experience with us. We're delighted to hear that our hotel was very good for your work inside the trade centre, and that you found the room functional. It's great to know that you enjoyed the lobby and restaurant facilities as well. We look forward to the opportunity to welcome you back for another productive and comfortable stay. Best regards, Ibis World Trade Centre
6/10 Satisfaisant
PRITHA
16 janv. 2024
PRITHA
Séjour de 3 nuits en janvier 2024
Réponse de Ibis World Trade Centre Dubai. le 30 janv. 2024
Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Ibis World Trade Centre in the future. Best Regards,Ibis World Trade Centre.
2/10 Horrible
Atallah
Voyage d’affaires
12 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Atallah
Séjour de 1 nuit en janvier 2024
Réponse de Ibis World Trade Centre Dubai. le 30 janv. 2024
Dear Valued Guest,I sincerely apologize for the inconvenience you've experienced, and I appreciate you bringing this matter to our attention.I understand the frustration of being charged again for a room that has already been paid for, and I'm truly sorry for any confusion or inconvenience caused. This is not the level of service we aim to provide, and I assure you that we take this issue seriously.We hope you give us another chanBest Regards,Ibis World Trade Centre.
6/10 Satisfaisant
Luciana
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luciana
Séjour de 5 nuits en décembre 2023
Réponse de Ibis World Trade Centre Dubai. le 13 janv. 2024
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent stay. We hope you had a wonderful stay.We look forward to welcoming you back at Ibis world trade centre. Best regards, Dynne Binua – Director of Rooms
8/10 Bien
Sibel
Voyage en famille
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sibel
Séjour de 4 nuits en janvier 2024
Réponse de Ibis World Trade Centre Dubai. le 13 janv. 2024
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent stay. We're pleased to hear that you found the transport connections convenient.However, we sincerely apologize for the inconvenience you experienced with the water temperature during your shower. Your comfort is our priority, and we will promptly address this issue to ensure a more consistent and enjoyable experience for our guests. Regarding the absence of coffee in your room we no longer place coffee in the rooms because we are eliminating single use plastics however readymade coffee are provided upon request. We sincerely apologize for the inconvenience.Thank you for choosing Ibis World Trade Centre. We value your feedback and hope to have the opportunity to provide you with an improved experience in the future. Best regards, Dynne Binua – Director of Rooms
10/10 Excellent
Sang Hyun
Voyage d’affaires
18 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
비즈니스 호텔로는 문제 없습니다
Sang Hyun
Séjour de 2 nuits en décembre 2023
Réponse de Maggie - Jing Ma Cluster Hotel Manager le 20 déc. 2023
Dear Sang Hyun, Thank you for taking the time to share your positive feedback following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager
6/10 Satisfaisant
SAGIE, LOS ANGELES
17 déc. 2023
Les points faibles : Équipements
SAGIE
Séjour de 3 nuits en décembre 2023
Réponse de Maggie - Jing Ma Cluster Hotel Manager le 20 déc. 2023
Dear SAGIE , We very much appreciate your feedback following your stay with us. We hope your experience will not deter you from staying with us again in the near future. Sincerely yours, Maggie - Jing Ma Cluster Hotel Manager
8/10 Bien
Tapuwa
Voyage d’affaires
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tapuwa
Séjour de 3 nuits en novembre 2023
Réponse de Anoop Dhondoo Cluster General Manager le 20 déc. 2023
Dear Tapuwa, Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
1 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Only positive is the location
Voyageur vérifié
Séjour de 12 nuits en novembre 2023
Réponse de Maggie - Jing Ma Cluster Hotel Manager le 20 déc. 2023
Dear Valued Guest, We would like to thank you for choosing ibis One Central as your hotel of choice during your visit and for taking the time to share your experience with us. On behalf of the hotel, please accept our sincerest apologies for any inconveniences that may have been caused. We value your feedback and rest assured that we have shared it with the teams in our efforts to better improve our overall services. We hope to have the opportunity to better serve you in the near future. Sincerely yours, Maggie - Jing Ma
6/10 Satisfaisant
CHUNG WO
15 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
CHUNG WO
Séjour de 4 nuits en novembre 2023
Réponse de Maggie - Jing Ma Cluster Hotel Manager le 30 nov. 2023
Dear CHUNG WO , Thank you for taking the time to share your experience with us and it not pleasant to read that your stay was not to your expectations. Rest assured your feedback is well noted and has been shared with the team. We hope your experience will not deter you from staying with us again in the near future. Sincerely yours, Maggie - Jing Ma Cluster Hotel Manager
8/10 Bien
Ahmed
Voyage en couple
5 nov. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Ahmed
Séjour de 2 nuits en novembre 2023
Réponse de Anoop Dhondoo Cluster General Manager le 30 nov. 2023
Dear Ahmed, Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager
10/10 Excellent
SAM
1 nov. 2023
SAM
Séjour de 4 nuits en octobre 2023
Réponse de Anoop Dhondoo Cluster General Manager le 30 nov. 2023
Dear SAM , Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager
2/10 Horrible
Matt
30 oct. 2023
Les points faibles : Personnel et service
Matt
Séjour de 1 nuit en octobre 2023
Réponse de Maggie - Jing Ma Cluster Hotel Manager le 30 nov. 2023
Dear Matt , We would like to thank you for choosing ibis One Central as your hotel of choice during your visit and for taking the time to share your experience with us. On behalf of the hotel, please accept our sincerest apologies for any inconveniences that may have been caused. We value your feedback and rest assured that we have shared it with the teams in our efforts to better improve our overall services. We hope to have the opportunity to better serve you in the near future. Sincerely yours, Maggie - Jing Ma
6/10 Satisfaisant
Alessandro
Voyage d’affaires
9 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Comodità ed incompetenza
Alessandro
Séjour de 4 nuits en septembre 2023
Réponse de Maggie - Jing Ma Cluster Hotel Manager le 20 oct. 2023
Dear Alessandro, We would like to thank you for choosing ibis One Central as your hotel of choice during your visit and for taking the time to share your experience with us. On behalf of the hotel, please accept our sincerest apologies for any inconveniences that may have been caused. We value your feedback and rest assured that we have shared it with the teams in our efforts to better improve our overall services. We hope to have the opportunity to better serve you in the near future. Sincerely yours, Maggie - Jing Ma
2/10 Horrible
YORIYUKI
5 oct. 2023
YORIYUKI
Séjour de 2 nuits en septembre 2023
Réponse de Maggie - Jing Ma Cluster Hotel Manager le 20 oct. 2023
Dear YORIYUKI, Thank you for taking the time to share your experience with us and it not pleasant to read that your stay was not to your expectations. Rest assured your feedback is well noted and has been shared with the team. We hope your experience will not deter you from staying with us again in the near future. Sincerely yours, Maggie - Jing Ma Cluster Hotel Manager