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Avis sur Gevora Hotel

4 out of 5
Gevora Hotel
Sheikh Zayed Road, Next to Al Attar, Trade Centre Area, Dubai

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 469 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 271 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 115 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 71 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 74 avis sur 1000." "

8,2/10

Propreté

8,2/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Nayil

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
À notre service
Séjour de 10 nuits en avril 2024
Réponse de Hotel Management le 7 mai 2024
We just want to thank for your high ranking with us and we hope to see you again very soon in our hotel. Much appreciated and thank you for your high scoreWith best regards,Hotel Management

8/10 Bien

Théo DOS

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect
Séjour de 8 nuits en avril 2024
Réponse de Hotel Management le 17 avr. 2024
We just want to thank you for your review and we hope to see you again very soon in our hotel. Much appreciated and thank you for your feedbackWith best regards,Hotel Management

10/10 Excellent

Souna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Hotel Management le 3 mars 2024
We just want to thank for your high ranking with us and we hope to see you again very soon in our hotel. Much appreciated and thank you for your high scoreWith best regards,Hotel Management

8/10 Bien

Maison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel à recommander
Séjour agréable dans un très bon hôtel. Petit déjeuner sympa, service impeccable par le staff de l’hôtel. Piscine et jacuzzi superbes avec vue imprenable sur la skyline. En revanche, plus grand hôtel du monde rime avec temps d’attente très long pour les ascenseurs en heure de pointe (à l’heure du petit déjeuner).
Séjour de 9 nuits en janvier 2024
Réponse de Hotel Management le 1 févr. 2024
We just want to thank you for your review with us and we hope to see you again very soon in our hotel. Much appreciated and thank you for your feedbackWith best regards,Hotel Management

2/10 Horrible

Ilir

Séjour de 3 nuits en octobre 2023
Réponse de Hotel Management le 19 nov. 2023
We would like to apologize for the inconvenience that you experienced during your stay.May we know the details of your concern so can investigate further.To assess and address the areas where we fell short to improve our general guest experience in the future.With best regards,Hotel Management

2/10 Horrible

Badis

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Longues attentes lors de la prise des ascenseurs . Responsable de l’hôtel incompétent, désagréables et pas à l’écoute . Petit déjeuner désordonné et pas terrible .
Séjour de 10 nuits en septembre 2023
Réponse de Hotel Management le 26 sept. 2023
Thank you for choosing Gevora HotelWe would like to apologize for the inconvenience that you experienced during your stayWe will certainly address the issue with the concerned department.Rest assured that your comments are important to us and we would work on improving our servicesWith best regards,Hotel Management

8/10 Bien

Jean-Marie, stiring-wendel

Voyage en famille, Voyage en couple
Un belle hôtel, impressionnant. Mais pas tres classe !
Réponse de Hotel Management le 19 août 2023
We just want to thank for your review with us and we hope to see you again very soon in our hotel. Much appreciated and thank you for your feedbackWith best regards,Hotel Management

8/10 Bien

bas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel avec une piscine vraiment incroyable avec une vue splendide. Seul point négatif l’ascenseur qui s’arrête beaucoup et a tout les étages
Séjour de 3 nuits en juin 2023
Réponse de Hotel Management le 23 juil. 2023
We just want to thank for your review with us and we hope to see you again very soon in our hotel. Much appreciated and thank you for your feedbackWith best regards,Hotel Management

8/10 Bien

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Hotel Management le 24 avr. 2023
Dear Philippe,Thank you very much for your ratings. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Again, thank you for making Gevora Hotel your hotel of choice.We look forward to welcoming you again soon.Best Regards,Hotel Management

8/10 Bien

M barek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en février 2023
Réponse de Hotel Management le 4 mars 2023
Dear M. Barek,Thank you for your ratings. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Again, thank you for making Gevora Hotel your hotel of choice.We look forward to welcoming you again soon.Best regards,Hotel Management

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad!
Pool very dirty I extended for one night more that was already paid, they called me and woke up me at 11 to force to come down make a new check in before 12 even it was already paid Elevator traffic horrible, not enough elevator and too much people inside. We have to wait 5/10 to enter in Cleaning room very bad, service isn’t here Don’t call to ask house keeping nothing because you will have to wait hours and they will not come! They even don’t take note of what you ask and just close on ur face by telling ok bye
Séjour de 1 nuit en juillet 2022
Réponse de Hotel Management le 27 juil. 2022
Dear Mazalea Elbaz, We appreciate your time to making us aware of your negative experience during your recent stay at Gevora Hotel. It was extremely disappointing that several things did not meet and exceed your expectations throughout your stay. Please accept our sincerest apologies for the inconvenience you have experienced. The corresponding department has been notified and we appreciate that you shared your feedback as it offers valuable insights to improve our services. Despite the unpleasant experience, we look forward to welcoming you back to Gevora Hotel in the hope that upon your next visit, we will meet and exceed your expectations. Sincerely, Hotel Management

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et personnel et service
Bon mais tout le service à revoir
Chambre ok mais ce n’est pas un 4 étoiles plutôt un petit 3 étoiles. Ascenseur file d’attente à croire que l’on est au supermarché, attente de 5 min à chaque fois pour monter/descendre et se retrouver à 10 dans l’ascenseur. Propreté 0! 2h30 d’attente pour que l’on vienne nettoyer votre chambre et en plus de ça aucun nettoyage est fait! C’est un semblant de nettoyage! Et lorsque vous appelez après 2h30 d’attendre on ose vous dire « vous voulez quoi » à croire que je suis son employé! Chambre sale, poussière pas faite Piscine sale, jamais nettoyée… l’intérieur de la piscine remplie de saleté. Sale de bain petite, lavabo tout petit, pas d’endroit où poser ses affaires
Séjour de 4 nuits en juillet 2022
Réponse de Hotel Management le 27 juil. 2022
Dear Mazalea Elbaz, We understand your frustration as we failed to provide you with the degree of service you expected from Gevora Hotel. Rest assured that your observations have been taken on board and addressed to the concerned Head of Departments, a review of the relevant processes has been undertaken and the necessary corrective measures and actions have been implemented to avoid any recurrence of such issues. We hope that you will give us another opportunity to better serve you in the future. Best Regards, Hotel Management

10/10 Excellent

julien

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An incredible stay at the Gevora Hotel. The staff is very professional and always attentive to the customer. A special mention to Saad at the pool. Always smiling, always a nice little word. Thank you to him and to the whole Gevora team. #1702
Séjour de 7 nuits en juin 2022
Réponse de Hotel Management le 21 juin 2022
Dear Julien, Thank you for choosing Gevora Hotel and for sharing your feedback. It is a great pleasure to know that you enjoyed your stay with us. We pleased to hear that you were impressed with our attentive colleagues. Thank you for taking the time to review your stay and give us a perfect score. I am pleased to hear that our hotel exceeded your expectations. We look forward to welcoming you again soon. Regards, Hotel Management

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique séjour
Excellent séjour au Gevora Hotel : la chambre était grande et très confortable. La piscine et la vue sont un atout pour cet hôtel qui est très bien situé. Je recommande vivement !
Séjour de 4 nuits en juin 2022
Réponse de Hotel Management le 17 juin 2022
Dear Mr. David, Thank you for choosing Gevora Hotel and for sharing your feedback. We are glad to hear you have a great experience in our hotel. It is wonderful to know that you enjoyed the spacious room and appreciated our relaxing pool with Burj Khalifa view. We look forward to welcoming you again soon. Regards, Hotel Management

8/10 Bien

Lydie

Voyage en famille
Les points forts : Propreté et personnel et service
Bien
Séjour de 11 nuits en avril 2022
Réponse de Hotel Management le 13 mai 2022
Dear Lydie, Thank you very much for your ratings. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Again, thank you for making Gevora Hotel your hotel of choice. Best regards, Hotel Management

8/10 Bien

Justine

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2022

8/10 Bien

Laurent

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emplacement exceptionnel.chambre avec vue sur burj kalifa.restaurant en top floor unique. Un côté negatif...il manque au moins deux ascenceurs.trop de temps parfois d'attente. Globalement excellent rapport qualité prix.
Séjour de 7 nuits en avril 2022
Réponse de Hotel Management le 6 mai 2022
Dear Laurent, Thank you for choosing Gevora Hotel and for sharing your feedback on Expedia. It is wonderful to hear you were impressed with our location and restaurant. We truly appreciate your loyalty to our hotel. On the other side, we would like to apologize for the inconvenience and disappointment that you experienced in the elevator. On behalf of all our team we would like to thank you for recommending Gevora Hotel and we look forward to welcoming you back soon. Best regards, Hotel Management

10/10 Excellent

Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour dans cet hôtel, le personnel est très agréable !
Séjour de 10 nuits en avril 2022
Réponse de Hotel Management le 17 avr. 2022
Dear Charlotte, Thank you very much for your ratings. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Again, thank you for making Gevora Hotel your hotel of choice. Best regards, Hotel Management

8/10 Bien

Patrick Michel, La colline des arts

Voyage en couple
Les points forts : Personnel et service et équipements
L'état de certaines chambres pour un hotel de 4 ans n'est pas bon , trop d'attente aux ascenseurs , personnel pas vraiment souriant , qualité de la nourriture ok, taille des chambres ok , emplacement proche du métro ok , satisfaisant dans l'ensemble je lui ai préféré le Rose Rayana juste a côté.
Séjour de 5 nuits en mars 2022
Réponse de Hotel Management le 4 avr. 2022
Dear Mr. Patrick, Thank you for choosing Gevora Hotel and for sharing your feedback on Expedia. We would like to apologize for the inconvenience and disappointment that you experienced with regards to your stay. We will certainly address the issue with the concerned. Rest assured that your comments are important to us and we would work on improving our services. Despite the unpleasant experience, we look forward to welcoming you back to Gevora Hotel in the hope that upon your next visit, we will meet and exceed your expectations. Sincerely, Hotel Management

10/10 Excellent

Dylan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super hotel
Séjour de 9 nuits en mars 2022
Réponse de Hotel Management le 27 mars 2022
Dear Mr. Dylan, Thank you very much for your ratings. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Again, thank you for making Gevora Hotel your hotel of choice. Best Regards, Hotel Management

2/10 Horrible

Wisam

Séjour de 2 nuits en mars 2022

10/10 Excellent

Rym Amel

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
S
Séjour de 11 nuits en mars 2020
Réponse de Hotel Management le 20 mars 2022
Dear Rym, I would like to thank you for choosing to stay at Gevora Hotel and taking your time to rate us on Expedia. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Again, thank you for making Gevora Hotel your hotel of choice. We look forward to welcoming you again soon. Kind regards, Hotel Management

6/10 Satisfaisant

Aminata

Voyage en famille
Les points faibles : Propreté et personnel et service
Hôtel bien situé et a première vue sympa…mais l’état des toilettes et surtout de la baignoire est digne d’un hôtel bon marché!!! J’ai du à presque 02h matin heure local appeler pour qu’on m’envoie un une personne pour laver la baignoire qui était toute sale! Faudrait penser sincèrement au ménage et aux équipements qui sont tous dans un état inutilisable!! Une cuisine qui est juste pour le déco et non fonctionnelle! Une literie pas top avec des taches sur les cousins et des vitres très très sales!
Séjour de 8 nuits en février 2022
Réponse de Hotel Management le 20 mars 2022
Dear Aminata, We appreciate your time to making us aware of your negative experience during your recent stay at Gevora Hotel. It was extremely disappointing to learn of the incident had caused you and that several things did not meet and exceed your expectations throughout your stay. Please accept our sincerest apologies for the inconvenience you have experienced. The corresponding department has been notified and we appreciate that you shared your feedback as it offers valuable insights to improve our services. Despite the unpleasant experience, we look forward to welcoming you back to Gevora Hotel in the hope that upon your next visit, we will meet and exceed your expectations. Sincerely, Hotel Management

8/10 Bien

Malik

Séjour de 5 nuits en février 2022
Réponse de Hotel Management le 20 mars 2022
Dear Malik, Thank you for your ratings. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Again, thank you for making Gevora Hotel your hotel of choice. Kind regards, Hotel Management

8/10 Bien

Riwan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Piscine magnifique !!!! Petit déjeuner moyen je m attendais à beaucoup mieux pour un tel hôtel
Séjour de 4 nuits en février 2022
Réponse de Hotel Management le 20 mars 2022
Dear Rizwan, Thank you for choosing Gevora Hotel and for sharing your feedback. I am pleased to hear that you were impressed with our pool area. However, we apologize for the inconvenience you faced during your stay and we're saddened to hear that your experience with us did not meet your expectations. Rest assured that your comments are important to us and we would work on improving our services. Once again, please accept our sincere apologies and we look forward to welcoming you again soon. Regards, Hotel Management

8/10 Bien

Nisrine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en janvier 2022
Réponse de Hotel Management le 11 févr. 2022
Dear Nisrine, I would like to thank you for choosing to stay at Gevora Hotel and taking your precious time to post your experience with us on Expedia. We are delighted to read and trust that you enjoyed our facilities and services rendered to you during your stay with us. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the not too distant future. Warm regards,

8/10 Bien

Solayman

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super
Séjour de 6 nuits en janvier 2022
Réponse de Hotel Management le 7 févr. 2022
Dear Mr. Solayman, Thank you for taking your precious time to write and share your experience with us on Expedia. We are grateful for your compliments and positive comments about our facilities and services and glad to know your overall experience was exquisite. Thank you for your kind remarks, it was our pleasure to take care of you. We thank you for your patronage and are looking forward to welcoming you back to Gevora Hotel in the near future. Sincerely,

4/10 Médiocre

cedryc

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Vielle chambre
Les chambres sont vielles et seule la literie est bonne. Mauvais petit déjeuner
Séjour de 3 nuits en janvier 2022
Réponse de Hotel Management le 30 janv. 2022
Dear Mr. Cedryc, Thank you for taking your precious time to write and share your experience with us on Expedia. We are delighted to read and trust that you enjoyed the hospitality and services rendered to you during your stay with us. We have noted your comments on the areas of improvement and will discuss these points further. Guest feedback is important to us and your input is indeed valued. We thank you for your patronage and are looking forward to welcoming you back to Gevora Hotel in the near future. Best regards,

10/10 Excellent

Karim

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magnifique la vue du 69 eme étage a couper le souffle la propreté a 2,5 km du dubai mall
Séjour de 7 nuits en janvier 2022
Réponse de Hotel Management le 19 janv. 2022
Dear Mr. Karim, Thank you for taking your precious time to write and share your experience with us on Expedia. We are delighted to learn that you enjoyed our services and facilities, as well the magnificent view from Level 69 during your visit. Your positive comments are thoroughly appreciated, it was indeed our pleasure to take care of you. We look forward to welcoming you back again to Gevora Hotel in the not-too-distant future. Warmest regards,

8/10 Bien

manuela

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Bon emplacement Personnel au top et serviable Seul bémol c est sur le nettoyage de la chambre qui laisse à désirer, la moquette mérite un bon shampoing Mais le reste de l hôtel est très propre Très grande chambre Je recommande cet hotel
Séjour de 11 nuits en janvier 2022
Réponse de Hotel Management le 18 janv. 2022
Dear Manuela, Thank you for taking your precious time to write and share your experience with us on Expedia. We are delighted to learn that you were impressed with our accessible location, enjoyed our facilities and services during your visit. We have noted your comments on the areas of improvement and will discuss these points further. Guest feedback is important to us and your input is indeed valued. We thank you for your patronage and are looking forward to welcoming you back to Gevora Hotel in the near future. Sincerely,

6/10 Satisfaisant

Havë

Les points faibles : Propreté
Déçu par l’état général, mais emplacement top!
Nous avions la chambre Deluxe. Ce n’était pas digne d’une telle appellation. Les prises éléctriques ne fonctionnaient pas, la salle de bain aux finitions mal faites, pas propre ! Serviette de bain tachée de brun-rouge… la propreté laisser à désirer ! Nous avons attendu 1h qu’on nous monte nos bagages le jour du check-in. Le seul point positif était l’emplacement, proche de tout Burj Khalifa, Dubaï Mall…
Séjour de 4 nuits en janvier 2022
Réponse de Hotel Management le 14 janv. 2022
Dear Havë, Thank you for taking your precious time to write and share your experience with us on Expedia. We are delighted to learn that you found our location convenient and trust you enjoyed our hospitality and services during your visit. Hence, we have noted your comments on the areas of improvement and will discuss these points further. Guest feedback is important to us and your input is indeed valued. We thank you for your patronage and are looking forward to welcoming you back to Gevora Hotel in the near future. Sincerely,

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 13 nuits en décembre 2021
Réponse de Hotel Management le 12 janv. 2022
Dear Valued Guest, I would like to thank you for choosing to stay at Gevora Hotel and taking your precious time to post your experience with us on Expedia. We are delighted to read and trust that you enjoyed our facilities and services rendered to you during your stay with us. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the not too distant future. Warm regards,

10/10 Excellent

daniel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La localisation est top! Les chambres sont spacieuses et le personnel très sympa. La piscine avec la vue sur le Burj m’a vraiment plus.
Séjour de 6 nuits en décembre 2021
Réponse de Hotel Management le 12 janv. 2022
Dear Mr. Daniel, Thank you for taking your precious time to write and share your experience with us on Expedia. We are delighted to learn that you found our location convenient, enjoyed our hospitality and services, as well comfortable in your spacious room during your visit. Your positive comments are thoroughly appreciated, it was indeed our pleasure to take care of you. We look forward to welcoming you back again to Gevora Hotel in the not-too-distant future. Warmest regards,

10/10 Excellent

Hakim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top
Deuxième fois qu’on vient et pas de déception ! Tout est à côté, bien situé. Propre et le personnel est très professionnel. Je recommande
Séjour de 10 nuits en décembre 2021
Réponse de Hotel Management le 25 déc. 2021
Dear Mr. Hakim, Thank you for taking your precious time to write and share your experience with us on Expedia. We are delighted to learn that you found our location convenient, enjoyed our hospitality and services during your visit. Your positive comments are thoroughly appreciated, it was indeed our pleasure to take care of you. We look forward to welcoming you back again to Gevora Hotel in the not-too-distant future. Sincerely,

8/10 Bien

Beslinda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en décembre 2021
Réponse de Hotel Management le 20 déc. 2021
Dear Ms. Beslinda, I would like to thank you for choosing to stay at Gevora Hotel and taking your precious time to post your experience with us on Expedia. We are delighted to read and trust that you enjoyed our facilities and services rendered to you during your stay with us. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the not too distant future. Best regards,

8/10 Bien

adrien

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en décembre 2021
Réponse de Hotel Management le 15 déc. 2021
Dear Mr. Adrien, I would like to thank you for choosing to stay at Gevora Hotel and taking your precious time to post your experience with us on Expedia. We are delighted to read and trust that you enjoyed our facilities and services rendered to you during your stay with us. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the not too distant future. Warm regards,

6/10 Satisfaisant

Fabrice

Voyage d’affaires
Rien de spéciale
Hormis une belles localisation, rien de spéciale ! Tous est trop lent , aucun entretien, Ne mérite pas ces 4 étoiles malgré un personel fort sympathique
Séjour de 5 nuits en novembre 2021
Réponse de Hotel Management le 4 déc. 2021
Dear Fabrice, Thank you for taking your precious time to write and share your experience with us on Expedia. We are delighted to read that you were impress with our accessible location and found our colleagues to be very friendly during your patronage with us. We have noted your comments on the areas of improvement and will discuss these points further. Guest feedback is important to us and your input is indeed valued. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the near future. Warmest regards,

8/10 Bien

Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2021
Réponse de Hotel Management le 28 nov. 2021
Dear Mr. Benjamin, I would like to thank you for choosing to stay at Gevora Hotel and taking your precious time to post your experience with us on Expedia. We are delighted to read and trust that you enjoyed our facilities and services rendered to you during your stay with us. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the not too distant future. With best regards,

10/10 Excellent

Wissem

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 7 nuits en novembre 2021
Réponse de Hotel Management le 20 nov. 2021
Dear Mr. Wissem, I would like to thank you for choosing to stay at Gevora Hotel and taking your precious time to post your experience with us on Expedia. We are delighted to read and trust that you enjoyed our facilities and services rendered to you during your stay with us. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the not too distant future. Best regards,

8/10 Bien

Imane

Séjour de 5 nuits en novembre 2021
Réponse de Hotel Management le 20 nov. 2021
Dear Ms. Imane, Thank you for taking your precious time to write and share your experience with us on Expedia. We are delighted to learn and trust that you enjoyed the hospitality and services rendered to you during your stay with us. We are looking forward to welcoming you back to Gevora Hotel in the near future. Yours sincerely,

10/10 Excellent

El Mahdi

Les points forts : Propreté et personnel et service
Très bon service
Séjour de 6 nuits en novembre 2021
Réponse de Hotel Management le 20 nov. 2021
Dear Mr. El Mahdi, I would like to thank you for choosing to stay at Gevora Hotel and taking your precious time to post your experience with us on Expedia. We are thrilled to read that you had an excellent experience whilst staying with us and that we were able to make your stay a memorable one. It was indeed a great privilege for us to take care of you. We thank you for your patronage and are looking forward to welcoming you back to Gevora Hotel in the near future. With warm regards,

10/10 Excellent

Aurelia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2021
Réponse de Hotel Management le 15 nov. 2021
Dear Ms. Aurelia, Thank you for taking your precious time to write and share your experience with us on Expedia. We are delighted to learn and trust that you enjoyed the hospitality and services rendered to you during your stay with us. We are looking forward to welcoming you back to Gevora Hotel in the near future. Yours sincerely,

10/10 Excellent

Moustamir

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent je recommande merci au super voiturier et au réceptionniste particulièrement Razi !!!! Excellent service
Séjour de 5 nuits en octobre 2021
Réponse de Hotel Management le 1 nov. 2021
Dear Mr. Moustamir, Thank you very much for choosing to stay at Gevora Hotel and taking your valuable time to post your excellent feedback on Expedia. We are delighted to learn that you enjoyed our hospitality and services rendered to you during your stay with us. Your positive comments are thoroughly appreciated, It was indeed a great privilege for us to take care of you. Rest assured that Razi will be praised for the job well done. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the not too distant future. Kind regards,

8/10 Bien

Dieudonnée

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Hotel central, proche métro avec grande chambre même si la cuisine ne sert à rien car pas équipée. Nous n'avons pas trouvé le personnel agréable et avenant. Très belle piscine !
Séjour de 3 nuits en août 2021
Réponse de Hotel Management le 5 sept. 2021
Dear Dieudonnée, Thank you for taking your precious time to write and share your experience with us on Expedia. We are delighted to learn that you found our location convenient. We would like to apologize for the inconvenience and disappointment that you experienced in dealing with our staff recently. We will certainly address the issue with the concerned. Rest assured, that we will continuously strive to improve our guest experience. Despite the unpleasant experience, we look forward to welcoming you back to Gevora Hotel in the hope that upon your next visit, we will meet and exceed your expectations. Sincerely,

8/10 Bien

Saïda

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en août 2021
Réponse de Hotel Management le 24 août 2021
Dear Ms. Saida, I would like to thank you for choosing to stay at Gevora Hotel and taking your precious time to post your experience with us on Expedia. We are delighted to read and trust that you enjoyed our facilities and services rendered to you during your stay with us. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the not too distant future. With warm regards,

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
L’attente des ascenseurs est horrible, il ne faut pas être pressé dans cet hôtel !!! Le cleaning service également , il ne change pas les draps ni les serviettes. On doit toujours appeler la réception pour avoir des serviettes et peignoirs propres. La réceptionniste du highest view restaurant est très impolie et ne sait pas s’adresser aux clients. Je suis déçue de mon séjour dans cet hôtel.
Séjour de 5 nuits en juillet 2021
Réponse de Hotel Management le 26 juil. 2021
Dear Valued Guest, Thank you for taking your precious time to write and share your experience with us on Expedia. We apologize for the inconvenience you faced during your stay and we're saddened to hear that your experience with us did not meet your expectations. Rest assured that your comments are important to us and we would work on improving our services. Despite the unpleasant experience, we look forward to welcoming you back to Gevora Hotel in the hope that upon your next visit, we will meet and exceed your expectations. Sincerely,

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel Gevora dubai
Sejour de 8 jours:Hotel assez tape à l'oeil! pour pas grand chose finalement,jolie piscine vue rooftop mais mal entretenue ! puisque la mosaique de la piscine s'en va! menage fait chaque jour ds la chambre. malgré ses 3 ascenceurs il est tres long d'atteindre son étage!personnel courtois et efficace!bien placé puisque à coté du financial centre metro station,chambre equipee d'une kitchenette inutile puisque pas de casseroles !
Séjour de 8 nuits en juillet 2021
Réponse de Hotel Management le 21 août 2021
Dear Valued Guest, Thank you very much for choosing to stay at Gevora Hotel and taking your valuable time to post your feedback on Expedia. We are delighted to read and trust that you enjoyed our facilities and services rendered to you during your stay with us. Hence, we have noted your feedback shared and will certainly address the matter to the concerned department to look into. We are always working to improve our services and your input is indeed very valued. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the near future. Sincerely,

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’amabilité du personnel et sa disponibilité. Le tarif et surtout la vue.
Séjour de 5 nuits en juillet 2021
Réponse de Hotel Management le 14 juil. 2021
Dear Valued Guest, I would like to thank you for choosing to stay at Gevora Hotel and taking your precious time to post your experience with us on Expedia. We are thrilled to read that you had an excellent experience whilst staying with us and that we were able to make your stay a memorable one. Thank you for complementing our colleagues who tried to make your stay special, It was indeed a great privilege for us to take care of you. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the near future. Kind regards,

8/10 Bien

Franck

L'acceuil etait raisonnable sans plus
Séjour de 3 nuits en juin 2021
Réponse de Hotel Management le 30 juin 2021
Dear Mr. Franck, I would like to thank you for choosing to stay at Gevora Hotel and taking your precious time to post your experience with us on Expedia. We are delighted to read and trust that you enjoyed our facilities and services rendered to you during your stay with us. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the not too distant future. With warm regards,

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Je suis venu plusieurs fois dans cet hôtel c’était pour moi un coup de cœur mais cette année j’ai trouvé un personnel beaucoup moins accueillant, l’année dernière on nous a accompagné dans la chambre avec les bagages cette année on a du tout porter et nous débrouiller pour trouver la chambre, à la piscine le barman qui s’appelle « sav » refuse de nous donner le menu et nous regarde même pas en face, je ne sais pas si je reviendrai …
Séjour de 7 nuits en juin 2021
Réponse de Hotel Management le 27 juin 2021
Dear Valued Guest, Thank you for taking your precious time to write and share your experience with us on Expedia. We would like to apologize for the inconvenience and disappointment that you experienced in dealing with our staff recently. We will certainly address the issue with the concerned. Rest assured, that we will continuously strive to improve our guest experience. Despite the unpleasant experience, we look forward to welcoming you back to Gevora Hotel in the hope that upon your next visit, we will meet and exceed your expectations. Sincerely,