« There was honestly very little to appreciate about this experience. We specifically booked this hotel because it was only a 25 minute walk from the festival we were attending. However, after arriving, paying for the room, filling parpersork and being charged a £100 so-called “pre-authorisation,” we were informed that there was no room available due to a bathroom issue. We were then told that we had no choice but to be relocated to another hotel.
The transfer itself was badly handled, as the...
« There was honestly very little to appreciate about this experience. We specifically booked this hotel because it was only a 25 minute walk from the festival we were attending. However, after arriving, paying for the room, filling parpersork and being charged a £100 so-called “pre-authorisation,” we were informed that there was no room available due to a bathroom issue. We were then told that we had no choice but to be relocated to another hotel.
The transfer itself was badly handled, as the... 
Thomas