Les notes se basent sur un nombre total de 2 410 avis vérifiés

4,5 sur 5
Recommandé par 93 % des clients
4,7 Propreté de la chambre
4,6 Services et personnel
4,5 Confort de la chambre
4,6 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
par LEBEGUE

Ce voyageur n'a laissé qu'une note Publié le 21 mai 2014 sur Hotels
5 sur 5
par un voyageur vérifié

Publié le 20 août 2012 sur Hotels
Excellent hôtel, bien situé, très bon rapport qualité prix
5 sur 5
par un voyageur vérifié de FRANCE

HOTEL MONACO DENVER : Centre ville

Publié le 26 avr. 2011 sur Hotels
Hotel très proche de la 16TH ST, belle décoration, très propre. Service voiturier très pratique et le restaurant PANZANO qui donne directement dans l'hôtel est excellent.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 19 mai 2017
Very nice hotel. I would definitely stay here again. Cozy and the service was great
Commentaire laissé par : Direction de l'hôtel
19 mai 2017 par Sandy , Direction de l'hôtel
Thank you for the high 5 in the mile high city. Great praise indeed. Much gratitude, Sandy Burkett, GM
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Des Moines, IA

Similar price to other hotels but so much better

Publié le 16 mai 2017
Freebies everywhere - happy hour snacks and drinks, earbuds in the exercise room, beverages daily. The staff was amazing and took the time to guide me around, offered to get me anything I needed. The attached restaurant was amazing! It was the reason why I booked and it did not disappoint. The beds are great (offering two kinds of pillows), and you can't beat the location. No complaints at all. Amazing.
Commentaire laissé par : Direction de l'hôtel
19 mai 2017 par Sandy , Direction de l'hôtel
Oh Jessi, Your review rocked. Thanks for singing our praises. Much gratitude for the detail and your kindness. We look forward to serving you again. Sandy Burkett, GM
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Colorado Springs

Boutique hotel in Downtown Denver

Publié le 15 mai 2017
Les + : Location, staff, boutique style.
Les - : Checkout process did not go well. I got billed for the room even though I had booked on Expedia. Took a long time to fix. Valet didn't bring car.
Situation : Panzano restaurant. Close to everything downtown and pet friendly.
Everything was great, including the free happy hour, except for the checkout process.
Commentaire laissé par : Direction de l'hôtel
21 mai 2017 par Sandy , Direction de l'hôtel
Liz thank you for choosing to stay with us. So sorry that you did not experience our usual high level of consistency. Very sorry about the delay in the process of ensuring a correct billing. Please reach out to me next time you are staying in Denver, we'll make it up to you. Thank you again for allowing us to serve you. Sandy Burkett, GM
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Philadelphia

Accommodating hotel

Publié le 1 mai 2017
Les + : Very friendly staff. They have a complimentary wine tasting every afternoon and coffee in the morning in the lobby. Their restaurant is excellent.
Les - : Housekeeping schedule.
Situation : Located in downtown Denver. Close to surrounding communities and activities.
We had a very pleasant stay at this hotel. The location is great. We had a problem with the room they gave us because it was literally next to the ongoing construction . They were very nice about it and changed our room to a very quiet location. We were happy. The only thing I would say is they should clean the rooms earlier in the day. They weren't cleaned until about 4 or 5 in the afternoon.
Commentaire laissé par : Direction de l'hôtel
2 mai 2017 par Elise G, Direction de l'hôtel
Wendy, thank you for taking the time to give us your honest feedback! I am happy to hear that you enjoyed your stay. I have addressed the housekeeping timeliness with our Director of Housekeeping so that we can resolve this issue as I assure you this is not to our standard. We do hope to welcome you back the next time you are in Denver!
2 sur 5
par un voyageur vérifié

Does it cost extra to clean the room?

Publié le 26 avr. 2017
Checked in Saturday and room was not cleaned as of 7 pm Monday after multiple requests. Manager did comp a meal at restaurant in hotel, but service at Kimpton properties appears to be declining
Commentaire laissé par : Direction de l'hôtel
29 avr. 2017 par Elise G, Direction de l'hôtel
Thank you for your honest feedback. I assure you this is absolutely not up to our standard. I have shared your feedback with our Director of Housekeeping to ensure that this does not happen again. I would love the opportunity to welcome you back and ensure that your next stay with us is flawless.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Amazing hotel with awesome staff

Publié le 25 avr. 2017
Les + : Staff, facility and overall experience.
Situation : The hotel is centrally location in downtown Denver. There are great restaurants and it's one block over from 16th street mall.
I had a horrible experience with airport transportation and was given a complimentary appetizer plus drink because I was so overwhelmed. I appreciated the fact that my first expression of Denver was changed thanks to such an amazing staff who went above and beyond. My experience had absolutely nothing to do with them and yet they still wanted to make sure my negative experience was dismissed. The rooms were nice and the staff did a great job making sure my stay was memorable. I love the fact the hotel was exactly what they say, a quaint boutique hotel. It was truly a wonderful experience and the best hotel I've visited in all my years of travel.
Commentaire laissé par : Direction de l'hôtel
29 avr. 2017 par Elise G, Direction de l'hôtel
Thank you for the wonderful review! I am so delighted to hear that our amazing staffed turned around your impression of Denver! We hope to welcome you back again soon the next time you are in Denver!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de San Francisco

Great walking distance to lots of venues

Publié le 16 avr. 2017
Les + : Close to shopping, restaurants and theatre; wine hour a nice perk Comfortable, fun decor to room
Situation : Easy to walk to 16th street mall, capitol, Union Station
Really enjoyed our brief stay, as we were able to just Uber in and out of town, but then otherwise walk to everything. Staff was very friendly and helpful, and rooms were well-laid out and comfortable. Very good value for the price, and did not miss anything.
Commentaire laissé par : Direction de l'hôtel
20 avr. 2017 par Elise Galli, Direction de l'hôtel
Shannon, thanks for the review! Our staff is the best in Denver and free wine is always an added bonus so I am happy to hear you enjoyed it! We hope to welcome you back again soon!